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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Safeway Deals & Delivery vs Vons Deals & Delivery

Safeway Deals & Delivery 4.8★ · Free to download 55
Winner Tie
Vons Deals & Delivery 4.8★ · Free to download 55

Safeway Deals & Delivery and Vons Deals & Delivery both suffer from significant app instability and design flaws, making it difficult to recommend one over the other, though Vons has a slight edge in recent user sentiment regarding feature improvements.

Full reviews: Safeway Deals & Delivery · Vons Deals & Delivery

Both Safeway Deals & Delivery and Vons Deals & Delivery apps are plagued by frequent bugs, crashes, and frustrating user interfaces, despite offering valuable savings and convenience features. Recent updates have worsened the experience for many users across both platforms, with core functionalities like coupon clipping and item searching often failing.

Head to head

Features & Functionality tieR1R2R3R4
Safeway Deals & Delivery Safeway users appreciate the ability to find sales and clip weekly coupons, which helps save money R2R5R23R49. The app also supports pickup and delivery services, with some users having positive experiences R11R14R20. However, many users report issues with core features: the weekly ad not working R6, difficulty scanning barcodes in-store due to poor Wi-Fi R3R9, coupons trickling in daily instead of weekly R4, and problems with the 'clip deals' function being confusing or hard to use R12R13. Search functionality is also problematic, with sponsored content overwhelming results R1 and recent updates breaking search capabilities entirely R18R52. Some users also wish for features like aisle numbers or the ability to filter out unwanted offers .
Vons Deals & Delivery Vons users value the app for finding deals and coupons, which helps them save money . The app also offers pickup and delivery services, with some finding it easy and convenient . However, many users report significant issues: the 'clip deals' function is often difficult to use, sometimes adding items to the cart instead of just clipping the deal . The app's inventory often doesn't align with actual store stock for pickup orders , and delivery orders frequently have missing or poor-quality items . Users also complain about the inability to filter coupons by category after updates and a lack of product pictures . Some users appreciate the addition of aisle locations, a feature they had requested .
Ease of Use & User Interface tieR8R10R11R20
Safeway Deals & Delivery While some Safeway users find the app easy to use and intuitive R8R11R20, a significant number report a confusing and cluttered interface . Common frustrations include the app requiring store selection every time it's opened R21, microscopic font that is impossible to read R10, and difficulty finding key features like the coupon clipper or user code . The search function is often criticized for being slow and timing out R28.
Vons Deals & Delivery Vons users describe the app as hard to navigate and having too many pages . Key functions, such as letting the store know you're in the parking lot for pickup or adding prescriptions, are reported as hidden and unintuitive . The shopping cart organization changed for the worse in a recent update, making it hard to track items . Users also complain about scrolling issues where the app skips items and broken filters that prevent applying changes . Some users, however, find the ordering process surprisingly fast and easy .
Reliability & Performance tieR6R7R16R18
Safeway Deals & Delivery Safeway's app is frequently criticized for being buggy and unreliable. Users report issues with connecting R7, updating items R7, the app not working when needed in-store , and general slowness . Many reviews mention constant technical difficulties, service errors, and login problems R16R40. Updates often introduce new bugs, breaking existing functionality like search or the weekly ad R6R18R52. The app also glitches out frequently .
Vons Deals & Delivery Vons' app is widely reported as unstable and buggy, with frequent crashes . Users experience errors when trying to add items to their cart , and the app often freezes when clipping coupons . Recent updates are consistently blamed for these issues, making the app slower and sometimes completely unusable . Problems with headers overlapping content and filters being broken are also common.
Price & Value tieR2R5R23R38
Safeway Deals & Delivery Safeway users consistently praise the app for its savings, coupons, and point system, which significantly helps reduce grocery costs R2R5R23R49. The app is seen as a valuable tool for finding deals and maximizing savings R38. However, one user reported an unexpected charge of $79 after downloading the free app .
Vons Deals & Delivery Vons users appreciate the app for providing savings, coupons, and deals . They find it a great way to save money and get more for their buck . However, some users note issues with pricing discrepancies between the app and in-store , and a significant number complain that the rewards program has been downgraded, offering fewer goals and points, making it less valuable than before . There's also a complaint about the app automatically setting a high tip option .
Customer Service & Store Experience edge: Vons Deals & DeliveryR9R13R14R48
Safeway Deals & Delivery Safeway users report positive experiences with in-store customer service and staff . Delivery service can be exceptional, with one instance of a driver going above and beyond R14. However, some users mention poor in-store service affecting app usage R9 and issues with employees having difficulty applying deals R13. There are also general complaints about store conditions, such as lack of specific items or smaller carts R48.
Vons Deals & Delivery Vons users frequently praise the in-store staff for being helpful, friendly, and providing great customer service . However, there are complaints about staff picking out poor quality produce for pickup orders and issues with missing items in delivery orders .
Pick Safeway Deals & Delivery if

You frequently shop at Safeway and prioritize finding weekly coupons and deals, and you're willing to tolerate occasional app glitches and a potentially cluttered interface R2R5R8R11.

Pick Vons Deals & Delivery if

You are a Vons shopper who values good in-store customer service and the convenience of pickup, and you are hopeful that recent app improvements like aisle locations will continue .

Evidence note: Both apps are free to download and are essentially digital companions for their respective grocery stores. The issues reported are primarily related to app functionality and user experience, not a free-vs-paid asymmetry. Reviews for both apps show a strong negative skew in recent feedback, indicating that recent updates have significantly degraded the user experience for many.

Frequently asked

Do these apps help save money?
Yes, both Safeway Deals & Delivery and Vons Deals & Delivery are highly praised by users for helping them save money through weekly coupons, deals, and loyalty programs R2R5R23R49.
Are the apps reliable for online ordering and pickup?
Reliability for online ordering and pickup is a significant concern for both apps, with users reporting frequent service errors, crashes, and issues with items being out of stock or of poor quality for pickup/delivery R16R28R40R52.
Are there issues with the user interface or navigation?
Yes, both apps have significant user interface and navigation issues, including cluttered screens, microscopic fonts, difficulty finding coupon clipping features, constant store re-selection prompts, and broken search filters R1R10R12R21.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Safeway Deals & Delivery 1/5 · US Now useless: So full of sponsored content that you can't find anything. Example: search for very specific like Ben & Jerry's Dairy Free. Says 9 results but wrong. There are 19. 17 are not matching and sponsored ads. Only 2 are correct results which seems too low. 90% is SPAM.
  2. [R2] Safeway Deals & Delivery 5/5 · US Great app!: Items are easy to find. I always know before my trip to the store if anything I need is on sale. I did save a lot of money since downloading the app.
  3. [R3] Safeway Deals & Delivery 3/5 · US WiFi in store: It is frustrating to use the app in the store because the Wi-Fi is not very strong and you can’t scan the barcodes to see if you’ve picked up the discount. That’s my biggest frustration. Thank you.
  4. [R4] Safeway Deals & Delivery 1/5 · US Trickle in coupons: Remember when you all used to release the coupons for the week on Wednesday? Now you drop a few new ones each day? Really is a slap in the face when I just bought something on Wednesday and now there’s a coupon on Friday.
  5. [R8] Safeway Deals & Delivery 5/5 · US Easy to use: Without a doubt, the best app for grocery shopping there is.
  6. [R10] Safeway Deals & Delivery 1/5 · US Microscopic font impossible to read: Can’t read without a magnifier even on my 12.9 ipad, if you're going to make it impossible to read on a big screen, at least give us the ability to pinch and zoom! Links in marketing emails STILL don’t open in the app and don’t offer that option on the web page.
  7. [R11] Safeway Deals & Delivery 5/5 · US Shop: I love how easy this app is to use, once I got the hang of it, I haven’t used the pick up and delivery yet, but I plan to give it a try soon.
  8. [R20] Safeway Deals & Delivery 5/5 · US Love it: This all is easy to use and nicely intuitive. Yes, there’s a learning curve, but it’s impressively short. I use the app weekly to order groceries to pick up, which I absolutely love. Saves me so much time. Wish it could show me amount I’ve spent each week or quarter.
  9. [R6] Safeway Deals & Delivery 3/5 · US Weekly ad not working.: The weekly ad on the Safeway app is not working. It use to work, but one of your updates stopped it from working. I turn off my VPN and it still wouldn’t work. It’s been weeks since I could check my weekly ad. Other features in the app works.
  10. [R7] Safeway Deals & Delivery 2/5 · US To many bugs: It’s having issues connecting, or updating the items to add for the J4U.
  11. [R16] Safeway Deals & Delivery 1/5 · US App no longer works: Every time I try to log in I get an error saying they’re having technical difficulties and to check back later. It’s been days.
  12. [R18] Safeway Deals & Delivery 3/5 · US Update is buggy: New update and now I can’t search items. Otherwise love the app
  13. [R5] Safeway Deals & Delivery 5/5 · US Savings!: Love to clip the weekly coupons in the for u deals and the point system that accumulates each purchase. Really helps with the cost of groceries!
  14. [R23] Safeway Deals & Delivery 5/5 · US Savings: I love the option of getting deals that saves you lots of cash.
  15. [R38] Safeway Deals & Delivery 5/5 · US Cut out the middle man lol: For so long i only shop at Safeway no matter what. For a while was using door dash and uber for delivery. Recently i actually went into the store to shop and was informed i could have saved $10 if I was using the app so I started ordering through Safeway app and what a difference it made for my shopping experience. From savings and clear easy items to click on just real
  16. [R9] Safeway Deals & Delivery 3/5 · US If it would work…: My local Safeway has “the worst” service so when inside you can’t get your deals. It’s 2026 not sure why this is a problem. Other than that it’s great.
  17. [R13] Safeway Deals & Delivery 2/5 · US Getting discounts is hard, even for employees: The “ CLIP” function is hard to use. It is not straightforward and requires several steps. The last time I was in, an employee tried to get it to work, had difficulty, and only after a few attempts was able to get me the deal price. Besides that, one staff told me that it did not matter that the phone number I was using was no longer my primary phone.
  18. [R14] Safeway Deals & Delivery 5/5 · US Short deadline delivery: Rachel moved mountains to get my order completed and delivered to my boat dock in time for our departure. She even delivered it herself in her own van. An outstanding job all around!
  19. [R48] Safeway Deals & Delivery 2/5 · US Sorry: They have cut back on employees too much! They haven’t had chicken salad in over a week. I couldn’t buy balloons for my granddaughter’s birthday. They haven’t had a number of other items either like barbecued ribs etc. They haven’t really gone downhill!! They no longer have the smaller grocery carts. They don’t bring the carts into the store from the parking lot places either. PCC is furthe
  20. [R49] Safeway Deals & Delivery 5/5 · US Great savings tool: The app has literally helped me save hundreds of dollars over the course of a few years. I’m very grateful for Safeway being devoted to offering savings to our communities. I always share the benefits of the app with friends and new acquaintances. I really enjoy how easy it is to find and click savings.
  21. [R28] Safeway Deals & Delivery 2/5 · US Searching for items always times out: I used to use the safeway app for pickup. Now the app times-out amd gives an Error every time i search for items. It takes more time using the app to try and do a pickup than it does to go to SAFEWAY and shop the old school way.
  22. [R40] Safeway Deals & Delivery 1/5 · US Worst app ever: This company is going BANKRUPT. An app that doesn’t work is not going to help people to shop. Always a service error. Where is the Aisle #’s, those are gone also? Where are specific categories, those are gone. Stop trying to fix things!
  23. [R52] Safeway Deals & Delivery 1/5 · US Unusable in latest update: After the latest update I can no longer add items I have previously ordered. I can’t search for anything either.
  24. [R12] Safeway Deals & Delivery 3/5 · US Good but…: I like the app, for the most part it provides easy to find information/products. I do wish the “clip deals” feature/function were more prominently placed, it’s not always clear if I’m adding to a cart (which I don’t want) or clipping the deal, pretty frustrating.
  25. [R21] Safeway Deals & Delivery 3/5 · US Annoying workflow: Please stop requiring me to choose a store EVERY TIME I open the app, even when I’m opening it to say I’m on the way to a pickup. If you want to confirm my store before I start a cart, fine. But this constant prompting is so aggravating!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store