Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Intuit Credit Karma vs TurboTax

Intuit Credit Karma 4.8★ · Free + IAP 85
Winner Intuit Credit Karma
TurboTax 4.8★ · Free + IAP 65

Choose Intuit Credit Karma for better credit monitoring and user satisfaction.

Full reviews: Intuit Credit Karma · TurboTax

Intuit Credit Karma offers a more favorable experience for users seeking credit monitoring, with higher overall ratings and more positive feedback. TurboTax, while useful for tax filing, has faced significant criticism regarding its customer service and unexpected fees.

Head to head

features edge: Intuit Credit KarmaR2R5R29R69
Intuit Credit Karma Users appreciate Credit Karma's tools for monitoring credit scores and reports, with many finding it useful for tracking financial health R2R5R29.
TurboTax TurboTax provides a comprehensive tax filing service but has been criticized for hidden fees and inaccuracies R69.
ease of use edge: Intuit Credit KarmaR11R14R56R67
Intuit Credit Karma Credit Karma users find the app easy to navigate and helpful for understanding credit R56R14R11.
TurboTax TurboTax users report frustrations with the app's interface and customer service, making tax filing cumbersome R67.
reliability edge: Intuit Credit KarmaR5R6R10R64
Intuit Credit Karma While some Credit Karma users mention inaccuracies in credit reporting R6R10, many still trust it for general monitoring R5R29.
TurboTax TurboTax has faced numerous complaints about incorrect filings and poor customer service, leading to significant user dissatisfaction R64.
price/value edge: Intuit Credit KarmaR2R5R29R74
Intuit Credit Karma Credit Karma is free with in-app purchases, providing good value for users seeking credit monitoring R2R5R29.
TurboTax TurboTax claims to offer free filing but often charges hidden fees, leading to frustration among users R74.
support edge: Intuit Credit KarmaR19R31R64R86
Intuit Credit Karma Credit Karma users often report difficulty in reaching customer support, but some find the app's features compensate for this R31R19.
TurboTax TurboTax users express significant frustration with customer support, citing long wait times and inadequate assistance R64R86.
Pick Intuit Credit Karma if

you want a reliable and user-friendly credit monitoring app with no hidden fees.

Pick TurboTax if

you prefer a tax filing service and are willing to navigate potential fees and customer service issues.

Evidence note: Credit Karma's reviews are generally more positive overall, while TurboTax has a higher proportion of negative experiences, particularly regarding support and unexpected costs.

Frequently asked

Is Credit Karma free?
Yes, Credit Karma is free to use with optional in-app purchases for additional features.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Intuit Credit Karma 5/5 · US The best credit app in existence: It is literally a goto for anyone that wants to watch they’re credit score and or utilize growing they’re credit using this app
  2. [R5] Intuit Credit Karma 5/5 · US Great: This app is very useful for reviewing credit reports and provides guidance on improving your credit score.
  3. [R29] Intuit Credit Karma 5/5 · US Wonderful app: My experience with this app is so informative and helpful with tips and advice on how to manage and improve my credit score. So grateful for Credit Karma! I highly recommend this app!
  4. [R69] TurboTax 3/5 · US Turbo Tax: File Your Tax Return: I’ve used TT for years to do my taxes myself. Haven’t had any problems but this year they filed mine with a $1400.00 mistake to my detriment. It really hurt because I was counting on that money to pay overdue bills with. They didn’t say sorry or even try to help be see what had been done incorrectly. 😭😭😭
  5. [R11] Intuit Credit Karma 5/5 · US Very good: Javi
  6. [R14] Intuit Credit Karma 5/5 · US Love it: It give me the most recent score and give me notifications when one of my loans needed attention
  7. [R56] Intuit Credit Karma 5/5 · US Must Needed!: Credit Karma is an easy to use platform that equips you with all of the tools necessary to improve and maintain good credit health.
  8. [R67] TurboTax 1/5 · US Just go to a person: The AI chat bot it’s no help. I’ve been waiting on my returns for months and turbo tax helper does absolutely nothing. I can’t believe I paid my own money to do my own taxes. Just pay a human person to do them. This is not longer the convenience it was when it was free.
  9. [R6] Intuit Credit Karma 3/5 · US Credit numbers are false.: They give u 2 credit agency’s numbers that are false. Don’t believe what u see.
  10. [R10] Intuit Credit Karma 1/5 · US Not Accurate: This information is never accurate and takes far too long to update. Moreover, finance persons refuse to accept CK information as valid.
  11. [R64] TurboTax 1/5 · US Terrible help after service: I did the payment plan option to make monthly payments for what I owed and it has been a nightmare ive talked to probably over 50 different people in the last 3 months and the bank and nobody can answer what the issue is thay say it good but the payment does not go through and if you schedule a call for help and don’t answer with in 5 seconds there are suddenly no long
  12. [R74] TurboTax 1/5 · US Scam: I chose the free version but turbo tax picked the TurboTax Online Do It Yourself Premium 2025 which is an extra $139. Won’t let me switch because they claim I already paid but I haven’t even filed yet. Wouldn’t recommend to anyone.
  13. [R19] Intuit Credit Karma 1/5 · US Lu6500: I have been trying to to to open a Spending account for years since you all had this it keeps telling me me for years they can’t verify who I am , an don’t understand I have a credit card karma account with you all so why they can’t verify me for a spending account every time I check this it’s been saying they can’t verify same thing for years still not fixed! I have talked to customer ser
  14. [R31] Intuit Credit Karma 2/5 · US Lack of Follow Through from Customer Support: Decent app. I had issues connecting accounts. Contacted support for help and was largely ghosted. One issue took forever to resolved but eventually was. The other issue never was resolved despite numerous attempts on my end contacting support.
  15. [R86] TurboTax 2/5 · US Horrible Service: I purchased a full service plan, it was passed around five different advisors as they continue to drop with no explanation a restart every time. They have no customer service representation, only tax advisors can speak to you. They are authorized to do nothing for you for all the service problems. They hide behind their terms and conditions and put all the work on you- the custo

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store