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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Depop vs eBay online shopping & selling

Depop 4.8★ · Free to download 65
Winner Tie
eBay online shopping & selling 4.8★ · Free to download 60

Depop is better for finding unique fashion items and has a more engaged community, but its recent changes to shipping fees are a major point of contention, while eBay offers a broader marketplace but suffers from significant app stability issues and high seller fees.

Full reviews: Depop · eBay online shopping & selling

Depop excels in community and unique fashion finds, though recent shipping fee changes are a significant drawback. eBay offers a vast marketplace but is plagued by app glitches, poor customer support, and high seller fees.

Head to head

Features & Marketplace tieR2R6R9R10
Depop Depop is praised for its ability to find unique clothing items and for being a good platform for reselling used products, with users appreciating the diverse styles available R23. It fosters a community feel and allows for offers R29. However, a significant number of recent reviews lament the removal of free shipping, which was a major draw for both buyers and sellers R6R9R10R13. Some sellers also report issues with AI autofill for listings, which often gets package sizes wrong .
eBay online shopping & selling eBay is recognized for its extensive marketplace where users can find almost anything, including specific collector's items . However, recent updates have been heavily criticized for removing useful features like searching sold/completed listings and the ability to customize the homepage . Many users are frustrated by the forced promotion of 'eBay Live' on the homepage, which is seen as intrusive and unwanted . Sellers also complain about the AI assistance tool for listings, which is described as unhelpful and difficult to turn off R67.
Ease of Use & Reliability edge: DepopR3R15R29R42
Depop Depop is generally considered easy to use for both buying and selling R15R29. However, users frequently report app glitches, such as being logged out constantly and losing unsaved drafts R3. The 'magic link' login system is also a source of frustration, often not working or limiting login attempts . Some users also find it hard to communicate with buyers due to the lack of an option to send pictures in messages R42.
eBay online shopping & selling eBay's app is widely criticized for being buggy, glitchy, slow, and prone to crashing R62R65R72R73. Many buttons don't work, and pages often fail to load R73. The latest updates have worsened the user interface, making it difficult to navigate and use . Some users resort to using the website instead of the app due to these issues R73.
Price & Value (Fees/Shipping) tieR1R5R6R12
Depop Depop's value proposition has been significantly impacted by the removal of free shipping, leading to high shipping costs that make items much more expensive R5R6R12R13. Many users feel the fees, including buyer protection and seller fees, add up quickly, making it less appealing than competitors like Vinted R1R15. Sellers also complain about fees being deducted despite the claim of no seller fees .
eBay online shopping & selling eBay is heavily criticized for its high seller fees, with many users feeling that eBay takes too much money from their earnings R63R64R67R76. Some sellers report losing money or making very little profit after fees R67R76. There are also complaints about hidden fees and additional charges, such as a $2 fee to transfer money to a bank account R64. Buyers have also faced issues with sales tax on tax-exempt items .
Customer Support & Seller/Buyer Protection tieR4R7R19R23
Depop Depop receives mixed reviews for customer support. Some users report that issues are resolved immediately and that the app offers good user protection R23R29. However, many others describe customer service as poor, unhelpful, and relying on AI responses R4R7R19. Sellers specifically complain about buyers getting free refunds without returns and Depop not allowing them to do anything about it R4. There are also issues with money being stuck on the app due to verification problems with third-party services, with no clear help offered R7.
eBay online shopping & selling eBay's customer support is widely criticized as horrible, with users reporting difficulty reaching a human and being directed to unhelpful AI assistants or articles . Many feel that support comes from a script and doesn't address specific issues . Sellers frequently complain that eBay favors buyers, allowing them to get refunds easily R76. There are reports of buyers claiming items haven't arrived despite tracking, or replacing items with damaged versions, with eBay doing nothing to help sellers R76. Some users also report unfair account suspensions .
Pick Depop if

You are looking for unique fashion items, enjoy a community-driven marketplace, and don't mind potentially higher shipping costs, especially if you find good deals R23R29.

Pick eBay online shopping & selling if

You need a vast marketplace to find a wide variety of items, including collectibles, and are comfortable navigating a potentially buggy app with high seller fees .

Evidence note: Depop's recent reviews are heavily skewed by the removal of free shipping, which is mentioned in over half of its provided reviews. This makes it challenging to assess other aspects of the app with equal weight. eBay's reviews show a consistent pattern of app stability issues and seller dissatisfaction with fees and support.

Frequently asked

Why are Depop users upset about shipping?
Depop users are upset because the app recently removed its free shipping option, which was a major draw for both buyers and sellers, leading to significantly higher overall costs for purchases R6R9R10R13. For example, a $2.50 item could become over $6 with shipping and tax, and a $5 pair of shorts could cost $10 with shipping .
Is eBay's app reliable?
No, eBay's app is frequently reported as unreliable, with numerous users experiencing glitches, freezing, crashing, and slow performance R62R65R72R73. Many buttons do not work, and pages often fail to load, leading some users to prefer the website over the app R73.
Are seller fees high on eBay?
Yes, many sellers on eBay consider the fees to be very high, with numerous complaints that eBay takes too much money from their earnings R63R64R67R76. Some sellers report losing money or making very little profit after fees, and there are complaints about hidden fees and additional charges, such as a $2 fee to transfer money to a bank account R64R67.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Depop 5/5 · US Rainbow colored NEW BALANCE: AAMAZING
  2. [R6] Depop 3/5 · US shipping costs: depop i bought SO MANY clothes i have never spent more on clothing in one week bc i was getting great deals. that was until u took away our free shipping with no warning… due to my faith in the company i will wait to order anything new UNTIL free shipping returns its gotta happen someday until then im js gotta go to vinted or wtv other app
  3. [R9] Depop 3/5 · US Free Shipping: Please bring back free Depop shipping. It was the best thing yall ever did, and I’ve been a seller since 2017. I had so many sales and so much traffic. It was a win for both the buyer and the seller. Please don’t be greedy. Bring back free shipping to stay.
  4. [R10] Depop 2/5 · US BRING BACK FREE SHIPPING!!!: As a seller and buyer on the app, you as a company are making a mistake taking away this feature. it’s boosted sales far more than any other experience on the app and allowing more of a community to come together to shop as a group. So please listen and bring it back!!!!
  5. [R3] Depop 3/5 · US Keeps glitching: At first it worked fine and stuff but now it keeps logging me out and making me sign in every 2 minutes. This keeps happening while im trying to make a listing and when I log back in it doesn’t even save it as a draft so I have to do it all again fast before the app closes again
  6. [R15] Depop 3/5 · US It’s not 5 stars: While the app is easy to use it feels like a scam because you now have to pay for shipping again or a selling fee or a tax and it adds up yet it is always changing and there are other apps that don’t charge like Depop
  7. [R29] Depop 5/5 · US Depop, the best in buying and selling: I was recommended this app, and to be honest, I had my doubts, but so far it has exceeded my expectations. It's the best app ever! I love it. I buy and sell things, the people are very friendly, and resolving problems is incredibly fast. I'm absolutely thrilled with it, and I recommend it 100%.
  8. [R42] Depop 3/5 · US Good but could be better: I love the vibes of the app and free shipping was a great plus however it’s hard to communicate with buyers as there’s no option to send pictures in the messaging. Free shipping needs to stay permanent!
  9. [R1] Depop 1/5 · US Greedy: Depop charges the buyer for 3 different things meanwhile Vinted only charges a buyer protection fee, AND Depop charges the seller a fee as well but Vinted lets you keep all the money you earn. I’d rather sell and buy off of Vinted.
  10. [R5] Depop 5/5 · US App it’s great: But I wish the shipping was loweeerrrr😞
  11. [R12] Depop 3/5 · US Shipping: Would love to give a 5 start but you guys started charging shipping, it starts at $1.99 but keeps going up, say you buy 3 things from one person, shipping could be $6
  12. [R4] Depop 1/5 · US SCAMMING COMPANY: DO NOT SELL ANYTHING ON THIS APP. they let buyers get free stuff with out returns with free refunds and they wont let you do ANYTHING about it the owners of this app dont care about anyone !! thats why the customer service sucks!
  13. [R7] Depop 1/5 · US Won’t let me takeout my money: Sold items, was able to take out my money. Now it asks for stripe verification, stripe won’t load so I can’t verify it. There’s no help offered and on there official support requests this issue isn’t one of their preselected issues to help with. Why have some 3rd party service tied to peoples money have no official help. So now my money that I made, is stuck on depop
  14. [R19] Depop 1/5 · US not seller friendly !: this app is garbage and the AI responses to actual problems are garbage. happy to delete this app! Sellers beware
  15. [R23] Depop 5/5 · US Amazing: I started using Depop a little over a year now, and all I can say is that I am obsessed. Perfect app for reselling your used products, and it is very protected. Anytime someone else or me has had an issue it immediately gets resolved. Huge plus is that they’re not like Vinted!!The only thing I can say other than great things about Depop is to bring back free shipping!!
  16. [R13] Depop 2/5 · US Please: Please go back to free shipping. I just recently downloaded it and fell in love but the fees add up quickly and make me not want to buy anything. :(
  17. [R62] eBay online shopping & selling 4/5 · US Great shopping app: Nice second hand shopping, but today it’s been glitching not coming up where I can review a purchase and see where my other ones are?!
  18. [R65] eBay online shopping & selling 5/5 · US App Issues: The 7 Jul 26 app update crashed the app! eBay gets more ridiculous by the day! Sell to the Game Stop dude, PLEASE!
  19. [R72] eBay online shopping & selling 3/5 · US Crash, Boom, Bang: Repetitive app crashing at the worse times. You’d think that a corporation like eBay could write a decent app.
  20. [R73] eBay online shopping & selling 1/5 · US Glitchy, slow, not usable: It freezes, many buttons don’t work. App update did not fix it. I just use the website now.
  21. [R63] eBay online shopping & selling 3/5 · US Fees: The selling fees these days are truly something to behold
  22. [R64] eBay online shopping & selling 2/5 · US Shipping policies are horrible: I hate the user experience with the shipping policies, adding them, modifying them. I find these impossible to locate in the website and app and change. Mobile app very limited with how much you can do as a seller, have been pretty upset with this and all the hidden fees they slap on the sellers. Also, if they make you pay for postage and it’s more than the value of
  23. [R67] eBay online shopping & selling 1/5 · US Fix you stuff: You have a ai that help so I did it though the ai becauns I did know know what it was and it give 4 oz when it is 3 pounds how and now you want me To pay that after your hidden fees that took 8 dollars off my 20 thing so I don’t ever get 50% umm if you plane to seek to make a quick noce 10 bucks you are losses-10 bucks eBay sucks and don’t used it ever or many they can fix they st
  24. [R76] eBay online shopping & selling 1/5 · US They take WAY too much money from what you earn: eBay you take WAY too much money from what the seller sells😔☹️! Stop taking all of my money, I’ve lost more money selling than I’ve made! And stop letting the buyers say that their items haven’t arrived when the tracking says it has! eBay help out your sellers some!!!!!!!!!!!!! PLUS EBAY LIVE NEVER WORKS And buyers can just say “ item does fit de

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store