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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Dashlane Password Manager vs LastPass Password Manager

Dashlane Password Manager 4.8★ · Free + IAP 75
Winner Dashlane Password Manager
LastPass Password Manager 4.4★ · Free to download 50

Dashlane is generally preferred for its ease of use and reliability, despite recent issues with price increases and device support, while LastPass struggles with consistent functionality and customer support.

Full reviews: Dashlane Password Manager · LastPass Password Manager

Dashlane offers a highly convenient and secure password management experience, though recent pricing changes and device compatibility issues have frustrated some long-term users. LastPass, while appreciated by some for its core function, faces widespread complaints about its clunky interface, inconsistent performance, and poor customer support.

Head to head

Features & Functionality edge: Dashlane Password ManagerR3R8R10R11
Dashlane Password Manager Dashlane users praise its ability to manage hundreds of passwords across multiple devices, with features like thumbprint unlock and auto-login making it a breeze to use R8. It's considered essential for both personal and business use, offering top-notch security and easy access R10. However, some users report issues with offline functionality and browser extensions R3R11.
LastPass Password Manager LastPass users appreciate its core function of saving passwords and providing access . Some find it useful for sharing passwords . However, many report significant issues, including the inability to add new items, failure to generate passwords, and problems with syncing data between devices . The app is also described as having a 'clunky, archaic interface' .
Ease of Use edge: Dashlane Password ManagerR8R14R16R35
Dashlane Password Manager Dashlane is consistently lauded for being easy to use, set up, and configure, with many users stating they 'can't imagine not using this app' R8R14R16R35. Features like Face ID and auto-login simplify internet usage .
LastPass Password Manager LastPass receives mixed reviews on ease of use. While some find it easy and straightforward , others describe it as 'hard to master' and 'clunky' . Many users report frequent glitches, non-intuitive design, and difficulty navigating the app .
Reliability & Performance edge: Dashlane Password ManagerR1R7R9R27
Dashlane Password Manager Dashlane is generally seen as reliable, with users stating it 'always works' and they've had 'no problem' with it . However, recent updates have caused significant issues for some, including the app no longer working on older devices even after renewal R1R7R9 and problems with subscription payments not being recognized R27R29.
LastPass Password Manager LastPass has significant reliability issues. Users report the app frequently logging them out, not accepting master passwords, and failing to recognize devices or locations . Face ID functionality is often inconsistent, requiring users to repeatedly enter long master passwords R87R88R90R99. The app is also described as buggy and slow, sometimes crashing when inserting passwords .
Price & Value tieR6R15R17R19
Dashlane Password Manager Dashlane has seen significant price increases, with some users reporting a 100% increase from £30 to £60 per year, leading them to switch to cheaper alternatives R6R15R17. There are also complaints about the free tier being discontinued or severely limited, forcing users to pay or lose access to their passwords R19R25.
LastPass Password Manager LastPass users are frustrated by the requirement to pay for basic functionality, such as using the app on multiple devices . Some feel 'strong-armed' into subscriptions . While some paid users find it 'worth every penny' , others who pay for Premium still experience numerous issues .
Customer Support edge: Dashlane Password ManagerR1R13R29R79
Dashlane Password Manager Dashlane users report issues with customer support, particularly regarding subscription cancellations and device compatibility R1R13R29. Some mention being logged off when trying to cancel or having to wait extended periods for refunds R13R29.
LastPass Password Manager LastPass receives widespread criticism for its 'horrendous' and non-existent customer support R79R82R118. Users report being unable to reset passwords, contact support for MFA issues, or cancel subscriptions because they cannot log in to access support R79R82R115.
Pick Dashlane Password Manager if

Pick Dashlane if you prioritize ease of use, strong security, and generally reliable performance for managing a large number of passwords, and are willing to pay for a premium service R8R10R14. It's also suitable if you need a password manager that integrates well across various devices and browsers .

Pick LastPass Password Manager if

Pick LastPass if you are a long-time user who is satisfied with its basic password-saving function and are not heavily reliant on advanced features or consistent biometric login .

Evidence note: Dashlane has a significantly higher lifetime rating and more reviews, reflecting a generally more positive user experience despite recent complaints. LastPass's reviews are more heavily skewed towards negative experiences, particularly regarding functionality and support.

Frequently asked

Does Dashlane offer a free version?
Dashlane previously offered a free version, but recent changes have discontinued it or severely limited its functionality, with users reporting limits shrinking from 100 to 25 passwords, and eventually accounts being changed to read-only or deleted if not paid R19R25.
Is LastPass reliable for biometric login?
LastPass is not consistently reliable for biometric login, with many users reporting that Face ID often fails to recognize them, forcing them to repeatedly enter their long master password R87R88R90R99.
What are the pricing concerns for Dashlane?
Dashlane has faced criticism for significant price increases, with some users reporting a 100% increase from £30 to £60 per year, leading them to seek out cheaper alternatives R6R15R17.
Can I get customer support for LastPass if I'm locked out?
Many LastPass users report extreme difficulty or impossibility in getting customer support when locked out of their accounts, as support often requires logging in first, creating a frustrating cycle for those who cannot access their account R79R82R115R118.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Dashlane Password Manager 3/5 · US Extension banned by employer: I like the app, but since dashlane switched to browser extensions(which my employer banned) it has become useless for work purposes. Will look for something else.
  2. [R8] Dashlane Password Manager 5/5 · US Easy to use: For years now, Dashlane has been managing hundreds of passwords for me across many devices. I truly can’t imagine going back to the old system keeping notes of user names and passwords for various sites. Thumbprint unlock and auto login make it a breeze to use.
  3. [R10] Dashlane Password Manager 5/5 · US Essential APP: At the intersection of safety and convenience
  4. [R11] Dashlane Password Manager 1/5 · GB Doesnt work in airplane mode: This app doesnt work offline or in airplane mode. I dont have 2FA enabled. On the log in screen with Biometric it just hangs. When I get a network connection again it works again. Raised issues before on this been happening for over 6 months I have the latest app.
  5. [R14] Dashlane Password Manager 5/5 · US I can't believe the usefulness!: I can't imagine not using this app! At first I was skeptical, but as I set it up and synced my devices I quickly fell in love with it. It is easy to set up and functionality is practical. I wish I would have found this app sooner!
  6. [R16] Dashlane Password Manager 5/5 · US Easy to use: Great product
  7. [R35] Dashlane Password Manager 5/5 · US Nice app: I’ve been using Dashlane for a long time and like it a lot. I always recommend it to my friends and family. Easy to configure and use.
  8. [R1] Dashlane Password Manager 2/5 · US Ten year paying customer soon to be cut off?: I’ve been a pro level or higher customer for at least ten years. Dashlane has been our family’s favorite password management system throughout that time. However! I just renewed for a year only to find Dashlane will no longer support my Apple devices pre iOS 18!? I have two 2018 iPads that still serve us well. We can’t afford to buy new ones! I was jus
  9. [R7] Dashlane Password Manager 2/5 · US No longer works: I just paid a renewal fee...the app worked on my iPad when i pd. Two days later it won't work...says the version of my iPad is not supported??? It was supported 2 days prior...so what gives?
  10. [R9] Dashlane Password Manager 1/5 · GB Withdrawal of support: App no longer works on my iPad- the only app that has decided my iPad is too old to be worthy of support. Other devices are ok. Very disappointing and will likely not renew
  11. [R27] Dashlane Password Manager 1/5 · GB Not Working: App stopped working for the past few days Took my subscription payment and still displaying “Renew Plan” even after I’ve paid and subscribed. I have tried deleting the app and reinstalling several times but still stuck at “Upgrading to Premuim” for days!
  12. [R6] Dashlane Password Manager 3/5 · GB best yet: getting expensive
  13. [R15] Dashlane Password Manager 1/5 · GB 100% price increase simply not worth it: It’s a good app but having gone from £30 per year to £60 is daylight robbery. Monstrously overpriced. NordPass and others offer the same thing for £12 per year with instructions on how to transfer all your passwords across. So that’s what I’ve done. So long greedy Dashlane.
  14. [R17] Dashlane Password Manager 2/5 · GB Expensive: It was already expensive and prices are going up. I’m off to try another password manager…
  15. [R19] Dashlane Password Manager 1/5 · GB Bait and Switch: Offered a free version to drawer customers in, then they began emailing to say if you don’t pay your account will be limited to 25 passwords, next it was that the account will be changed to read only, annoying but at least my passwords were saved, now they are emailing to say if you don’t pay they will delete the account and all passwords.
  16. [R13] Dashlane Password Manager 1/5 · GB Avoid like the plague: I am stuck with this wretched app as they are preventing me from cancelling my subscription. No help offered. Once I say I want to cancel, they simply log off.
  17. [R29] Dashlane Password Manager 1/5 · GB SWITCHED TO KEEPER!: I don’t usually write reviews but I had to for this as it’s important who you put trust when it comes to accessing the whole digital world. After being a loyal customer for over 5 years. My renewal was not working after paying £33. Tried to renew again with the increased prices now starting at £60 and still nothing. Now I have to wait up to 30 days to get £90 back and couldn’t
  18. [R79] LastPass Password Manager 1/5 · US No customer support: No one to call to reset my password and it’s a paid account and waiting to change phones but about you lose your po password
  19. [R25] Dashlane Password Manager 1/5 · GB Ruined it: Been using Dashlane for years and it’s been a great app for storing my passwords but over the last year they’ve completely ruined the experience by shrinking down the limit on free passwords from 100 to 50 and the to 25 and now even worse they’ve discontinued their free version so unless you have a lot of money in this modern day to want to go out and pay for it don’t use Dashlane go us
  20. [R87] LastPass Password Manager 3/5 · GB Sketchy: When using LPass on my iPhone I find that it will not always log me in using face recognition. I then have use the password. So now considering an alternative vault system.
  21. [R88] LastPass Password Manager 1/5 · US Removing FaceID is a deal breaker.: This decision is such a bad decision on LastPass development that I’m abandoning LastPass and moving to a different solution even though my subscription has just renewed. It’s practically unusable for the purposes I want on a mobile device. Congratulations to whoever made this decision at LastPass. You should change your title to head of subscription-renew
  22. [R90] LastPass Password Manager 3/5 · GB Point of finger recognition?: What's the point in finger recognition if you have to type in the ever growing password every other time?
  23. [R99] LastPass Password Manager 3/5 · GB New bug always asking for master password: App has been fine for ages but as of yesterday it’s constantly asking for me to sign in with my master password. It used to just use Face ID. Settings have face id enabled.. please fix it.
  24. [R82] LastPass Password Manager 1/5 · US Horrendous customer support: I can’t get logged in due to an MFA issue. I can’t get ahold of support and it’s been several days. Use 1Password and avoid these jokers!
  25. [R115] LastPass Password Manager 1/5 · US Cannot cancel my subscription: Cannot login to website, cannot change master password, cannot do anything the website tells me to do to cancel my subscription. Because it is a Premium trial, I don’t know if I have to cancel. Cannot find a support phone number. Cannot get to the chat box. Submitting support question on the website just sends me in a useless, endless cycle of articles telling me to
  26. [R118] LastPass Password Manager 1/5 · US Horrible Support: I have purchased LastPass, have been open for years… But for some reason my password won’t let me in. When I go to their Support ticket it tells me I have to login in order to get support because they only offer support for paid memberships. Clearly I can’t do that because I can’t login. This is the most frustrating experience you can have- save time and money and use someone wit

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store