LastPass Password Manager

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] 5/5 · US Awesome password manager!!: I can’t believe how amazing this app.is! I’ve always had to set and RESET my passwords too many time's before this app.
2. [R19] 5/5 · US The App Everyone Should Have…: With the rapid growth of more and more apps and website accounts constantly wanting you to change your user name and passwords, LastPass is the answer to the chaos. This is one of the most important apps I have ever owned. If something ever happened to me I have given my son complete access to be able to access any and every account I ever had. Because no one is g
3. [R75] 5/5 · US This app gives me piece of mind.: This app was recommended to me a few years ago by an IT consultant. He said there are a few secure password apps and in his opinion LastPass was the most secure. I took his advice. I feel very secure with LastPass security features and its user friendly format. I recommend it to all my family and friends.
4. [R80] 5/5 · US Security and convenience: Knowing that my passwords are secure yet conveniently available and remembered for my access is very important to me. Last Pass is easy to use and it remembers EVERYTHING! Best invention ever!
5. [R2] 5/5 · US App works great!: Love the app, have never had any problems with it and its serves its purpose perfectly! Would not use another tool.
6. [R6] 5/5 · US Best password manager: Awesome!
7. [R15] 5/5 · US Great app: Easy to use love
8. [R16] 5/5 · US Easy to use.: Worth every penny
9. [R76] 5/5 · US Time saver: Lastpass is easy to use, accessible across every platform and device I use, and rarely makes me think about how to keep myself safe online! It does all the work. Highly recommended by someone who has used it for years with great success.
10. [R96] 5/5 · US This is the best app: I have had this app I think for approximately 4 years and it is absolutely the best app. It great it gives you generated strong passwords. I have this app on my iphone my Ipad and my Macbook Air.
11. [R100] 5/5 · US LastPass is a lifesaver!: I don’t know if I could continue using the internet without LastPass. So many sites, all with unique passwords and special characters! I was spending 30 minutes logging in before LastPass! It’s a wonderful, affordable tool!
12. [R1] 1/5 · US Done with LastPass: They still have the same old clunky, archaic interface. On iPhone specifically if you are entering information like in the notes field, and then switched to another screen to get the info you need to put in, when you come back to LastPass, it has deleted everything you have put in so far. Since this is usually the critical information, I'm trying to record so that I never lose
13. [R8] 1/5 · US Worthless now that “Add Item” no longer works: The iOS app will not allow me to add a new item to my list of passwords. This renders the service worthless. I’ve reported this and updated the app several times to no avail. I guess it’s time to move onto a better password manager app.
14. [R18] 1/5 · US Removing FaceID is a deal breaker.: This decision is such a bad decision on LastPass development that I’m abandoning LastPass and moving to a different solution even though my subscription has just renewed. It’s practically unusable for the purposes I want on a mobile device. Congratulations to whoever made this decision at LastPass. You should change your title to head of subscription-renew
15. [R27] 1/5 · US Not the LastPass of old…: Used to be an easy one-stop shop for password management. Now it only works about 50% of the time in Safari and 5% in the browser. I’m lecturing my phone app to find the info and manually transcribing. Kind of defeats the purpose of the app in the first place.
16. [R12] 1/5 · US No customer support: No one to call to reset my password and it’s a paid account and waiting to change phones but about you lose your po password
17. [R13] 1/5 · US Horrendous customer support: I can’t get logged in due to an MFA issue. I can’t get ahold of support and it’s been several days. Use 1Password and avoid these jokers!
18. [R17] 1/5 · US I’M LOCKED OUT!: I changed my email but LP didn’t change the account recovery email! I know my password but LP insists that I verify via email but sends recovery to my old email that I can’t access! I’ve emailed countless times but they won’t respond or fix. They are the ones that didn’t change my recovery email as requested!! And they enabled 2fa on my old email without letting me know! Get a clu
19. [R23] 1/5 · US No one to help: I had last pass for 10 years , it Was Wonderful! Then they switch to facial recognition , that was great! Then they wanted my password which I put in ( I used it For Years) now it will not accept it! There is no one to talk to , and the only way to get to the corporate office is to give your credit call number to another site! What a scam !
20. [R28] 2/5 · US Pretty Good: Been using LP for about 6 years now. Pretty good although the amount of times it signs me out of my account, for no apparent reason, is pretty tiresome. Using the same iPad, same location, and boom, yet again Last Pass tells me over and over, for years now, “we don’t recognize your device or location.” Soooooo annoying!
21. [R204] 3/5 · US Persnickety & Frustrating: Sometimes it locks me out for no apparent reason. It’s a huge hassle to get back in. Sometimes it works on my phone but not my laptop, or vice versa, with no indication as to why or how to prevent it from happening again.
22. [R252] 3/5 · GB Sketchy: When using LPass on my iPhone I find that it will not always log me in using face recognition. I then have use the password. So now considering an alternative vault system.
23. [R279] 3/5 · GB Point of finger recognition?: What's the point in finger recognition if you have to type in the ever growing password every other time?
24. [R9] 2/5 · US Long time user: The app is mediocre across the board. A password manager is a necessary evil in today’s world so having your Passwords and one spot is helpful but the app and it’s application is often
25. [R14] 3/5 · US Too complex for 70’s: This is hard to master. I’m 70 and was expert at Apple when their products were (then) simple “Jobs” specials. Even the instructions weren’t all that complicated. At least I’m learning every day. “SIGH”
26. [R25] 2/5 · US Hard to use non-intuitive turd: If you want to complicate your life beyond belief use this difficult to use tool made for people who have the patience of job!
27. [R59] 1/5 · US Data does not sync: Ccc
28. [R65] 3/5 · US Works OK: The problem seems to be updating the phone app data with the PC. Didn’t find a setting for the refresh.
29. [R154] 3/5 · US Sites don’t go in automatically: I was under the impression as a paying customer that my sites and passwords would be shared among my devices and that as I went to a new site and created a password that they would automatically go in to last pass. Neither happens.
30. [R288] 3/5 · GB Love it but: When I bought a new phone it transferred LastPass but didn’t transfer any passwords😟Nightmare!
31. [R10] 1/5 · US Forcing one account…: Not allowing someone to switch between computer and mobile devices as they wish without a subscription is pretty stupid. Switched to bit warden and then payed for their subscription because they didn’t strong arm me into it.
32. [R35] 1/5 · US Horrible Product: Its genuinely insane that you need to purchase a subscription to be able to use the app on multiple devices. I should not have to pay money to not have all my passwords locked on my computer. Genuinely disappointing.
33. [R42] 1/5 · US Info leaked: My information has been leaked
34. [R47] 1/5 · US Hate LastPass: Logging in with 2FA sometimes fails for no reason. User gets no feedback as to what is wrong. Account is locked with no user feedback in the app. Suddenly the 2FA starts working. Between this and the data breeches, I'm done with this stupid app.
35. [R466] 3/5 · GB Clunky: Wish I’d never started with them. Been a customer for 5years and put up with difficulties but now they’ve had a data breach I have no confidence. I have found it Impossible to change master password so what can except close the account
36. [R482] 3/5 · GB Great when it works and their data hasn’t been compromised: As per the title. I dread having to restart Chrome as I can never get back into LastPass afterwards. Their Authenticator doesn’t even list LastPass as an app to access. Why!?
37. [R31] 1/5 · US No updates: LP never creates new pw and site in vault. It never updates version.
38. [R36] 1/5 · US Latest update broke it: I cannot use Face ID, I’ve had to log into this with my master password several times yesterday. It was an app that worked beautifully, and now it’s an app that’s trash.
39. [R41] 3/5 · US No Face ID: The password saving, that’s all good. But the constant ask of attaching BIOMETRIC DATA to this?? Unreal. That’s what is keeping my rating from being a 5/5.
40. [R58] 2/5 · US No new passwords?: A recent update seems to have broken the core feature of the app. The new ‘add’ dropdown doesn’t navigate to the new password interface. Bummer, since I’ve used this product for years.
41. [R33] 1/5 · US Cannot cancel my subscription: Cannot login to website, cannot change master password, cannot do anything the website tells me to do to cancel my subscription. Because it is a Premium trial, I don’t know if I have to cancel. Cannot find a support phone number. Cannot get to the chat box. Submitting support question on the website just sends me in a useless, endless cycle of articles telling me to