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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Dashlane Password Manager vs Keeper Password Manager

Dashlane Password Manager 4.8★ · Free + IAP 70
Winner Dashlane Password Manager
Keeper Password Manager 4.9★ · Free to download 55

Dashlane is a better choice for users seeking a more reliable and user-friendly experience, despite recent price increases and changes to its free tier, while Keeper suffers from significant reliability issues and aggressive pricing.

Dashlane and Keeper are both password managers with strong core functionality, but recent negative reviews highlight significant issues with both apps, particularly concerning pricing and reliability. Dashlane appears to have an edge in overall user satisfaction and ease of use, while Keeper struggles with persistent bugs and aggressive upsells.

Head to head

Features edge: Dashlane Password ManagerR3R20R34R44
Dashlane Password Manager Dashlane users appreciate features like secure password storage, autofill, and the ability to share and link across platforms R20R34. Some users also like the secure notes feature R44. However, recent changes to browser extensions have made it unusable for some work environments R3.
Keeper Password Manager Keeper offers secure password storage and the ability to keep notes and history for each entry . Users find it useful for storing various types of information beyond just passwords . However, some users report issues with autofill and the app making itself the default for opening other file types .
Ease of Use edge: Dashlane Password ManagerR12R20R24R37
Dashlane Password Manager Many Dashlane users find the app easy to use, simple, and intuitive across multiple devices R12R24R37. The autofill function is highly praised R20.
Keeper Password Manager Keeper is generally considered easy to use for storing and accessing passwords . However, some users report difficulties with syncing across devices and the app becoming unresponsive or failing to load passwords .
Reliability edge: Dashlane Password ManagerR1R4R7R23
Dashlane Password Manager Dashlane is generally seen as reliable and dependable by many users R24. However, recent reviews indicate significant issues with the app no longer working on older devices R1R4 and problems with subscription renewals not being recognized R23R25. Some users also report issues with offline access R7.
Keeper Password Manager Keeper's reliability is a major concern for users. Issues include biometric login failing after updates, master passwords not working, and users being locked out of their accounts . The app frequently fails to load passwords or requires an internet connection even when offline options are enabled R88. Syncing across devices is also problematic .
Price/Value tieR6R11R13R15
Dashlane Password Manager Dashlane users express strong dissatisfaction with recent price increases, with some reporting a 100% price hike from £30 to £60 per year R6R11R13. Many feel it's no longer worth the cost, especially with free alternatives available R11. The free tier has also been significantly limited or discontinued, leading to frustration R15R21.
Keeper Password Manager Keeper users consistently complain about rising prices, with costs more than doubling for some, reaching $42.99 or even $91 per year R64. Many users feel it's too expensive, especially given the availability of free alternatives or built-in phone password managers R106. There are also complaints about aggressive upsells for additional storage .
Support tieR9R23R25R62
Dashlane Password Manager Dashlane users report difficulties with customer support, particularly when trying to cancel subscriptions R9. Some users mention being logged off when attempting to cancel R9. There are also reports of payment issues not being resolved, leading to account lockouts R23R25.
Keeper Password Manager Keeper's customer service receives mixed reviews. Some users praise excellent and patient support for account recovery R62. However, others report poor customer service, unresponsiveness, and difficulty canceling subscriptions through the app .
Pick Dashlane Password Manager if

Pick Dashlane if you prioritize ease of use, reliable autofill, and cross-device syncing, and are willing to pay for a premium service despite recent price increases R12R24R37.

Pick Keeper Password Manager if

Pick Keeper if you need a password manager for extensive note-taking and history tracking beyond just passwords, and if you are confident in their customer support for account recovery .

Evidence note: Both apps have a significant number of recent negative reviews, particularly concerning pricing and reliability, which contrasts with their higher lifetime ratings. The free vs. paid asymmetry is notable for Dashlane, where many negative reviews stem from the reduction or discontinuation of its free tier, pushing users to paid plans or other solutions R15R21. Keeper's negative reviews are more focused on consistent price hikes and app reliability issues for paying customers.

Frequently asked

Which app is more affordable?
Both Dashlane and Keeper have seen significant price increases, making neither a clear winner in affordability; Dashlane users report price hikes from £30 to £60 per year, while Keeper users report increases to $40-90 per year R11R64R106.
Can I use these apps offline?
Dashlane users have reported issues with the app not working offline or in airplane mode, hanging on the biometric login screen without a network connection R7. Keeper users also experience problems accessing passwords offline, even with offline options enabled R88.
Are there free versions available?
Dashlane has significantly limited or discontinued its free version, with users reporting reductions from 100 to 25 passwords and then its discontinuation, forcing users to pay R15R21. Keeper offers a limited free trial, with users noting it's only for a month before requiring a paid subscription of around £40 per year R90.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Dashlane Password Manager 3/5 · US Extension banned by employer: I like the app, but since dashlane switched to browser extensions(which my employer banned) it has become useless for work purposes. Will look for something else.
  2. [R20] Dashlane Password Manager 5/5 · US Dashlane: Love Dashlane It fills in my info and stores my passwords securely.
  3. [R34] Dashlane Password Manager 5/5 · US Great Source for all things password: Love the ability to share and link across my platforms easily
  4. [R44] Dashlane Password Manager 5/5 · US Happy: Easy to use but make sure you remember your log in password I use this all the time so I can make different passcodes for all my entries. I also like the secure notes for important things I have to keep safe.
  5. [R12] Dashlane Password Manager 5/5 · US Great: Easy to use and works on all devices
  6. [R24] Dashlane Password Manager 5/5 · US I like the new colorful characters: Making numbers and special characters a different color from the letters really helps for me to see the difference. Awesome! Very reliable App/system. Getting used to Face ID on my new iPhone. Reliable and easy to use.
  7. [R37] Dashlane Password Manager 5/5 · US Easy and secure: I’m very happy with Dashlane because it helps me manage ALL THOSE PASSWORDS really easily! Love it😁
  8. [R1] Dashlane Password Manager 2/5 · US No longer works: I just paid a renewal fee...the app worked on my iPad when i pd. Two days later it won't work...says the version of my iPad is not supported??? It was supported 2 days prior...so what gives?
  9. [R4] Dashlane Password Manager 1/5 · GB Withdrawal of support: App no longer works on my iPad- the only app that has decided my iPad is too old to be worthy of support. Other devices are ok. Very disappointing and will likely not renew
  10. [R7] Dashlane Password Manager 1/5 · GB Doesnt work in airplane mode: This app doesnt work offline or in airplane mode. I dont have 2FA enabled. On the log in screen with Biometric it just hangs. When I get a network connection again it works again. Raised issues before on this been happening for over 6 months I have the latest app.
  11. [R23] Dashlane Password Manager 1/5 · GB Not Working: App stopped working for the past few days Took my subscription payment and still displaying “Renew Plan” even after I’ve paid and subscribed. I have tried deleting the app and reinstalling several times but still stuck at “Upgrading to Premuim” for days!
  12. [R6] Dashlane Password Manager 3/5 · GB best yet: getting expensive
  13. [R11] Dashlane Password Manager 1/5 · GB 100% price increase simply not worth it: It’s a good app but having gone from £30 per year to £60 is daylight robbery. Monstrously overpriced. NordPass and others offer the same thing for £12 per year with instructions on how to transfer all your passwords across. So that’s what I’ve done. So long greedy Dashlane.
  14. [R13] Dashlane Password Manager 2/5 · GB Expensive: It was already expensive and prices are going up. I’m off to try another password manager…
  15. [R15] Dashlane Password Manager 1/5 · GB Bait and Switch: Offered a free version to drawer customers in, then they began emailing to say if you don’t pay your account will be limited to 25 passwords, next it was that the account will be changed to read only, annoying but at least my passwords were saved, now they are emailing to say if you don’t pay they will delete the account and all passwords.
  16. [R9] Dashlane Password Manager 1/5 · GB Avoid like the plague: I am stuck with this wretched app as they are preventing me from cancelling my subscription. No help offered. Once I say I want to cancel, they simply log off.
  17. [R25] Dashlane Password Manager 1/5 · GB SWITCHED TO KEEPER!: I don’t usually write reviews but I had to for this as it’s important who you put trust when it comes to accessing the whole digital world. After being a loyal customer for over 5 years. My renewal was not working after paying £33. Tried to renew again with the increased prices now starting at £60 and still nothing. Now I have to wait up to 30 days to get £90 back and couldn’t
  18. [R62] Keeper Password Manager 5/5 · US 5 Star Customer Service: Excellent customer service! Walked me through the whole process of getting my account back up after I got a new phone and lost my password. Great product and service.
  19. [R64] Keeper Password Manager 1/5 · US very expensive: from when I started the cost has more than doubled and keep going up, it seems, every year.
  20. [R106] Keeper Password Manager 1/5 · US Money Hungry: I’ve had this app forever it seems like, and I used to pay $14.99 annually for many, many years! Last year (2025) they increased the price to $39.99, and now they want to increase it again?! I’m about to cut ties with Password Keeper. The passwords app on iPhone works just as well and gives the option to add notes, codes, passkeys, and share with family. So why am I going to continue
  21. [R88] Keeper Password Manager 1/5 · US This app just gets worse with each release: I’m paying almost $50/year now for this app, and the performance just gets worse and worse. Multiple times now, I’ve attempted to access my passwords in airplane mode while on long 10+ hour flights. I’m then prompted to enter my master password, which I don’t have access to since I’m offline. I have offline options enabled, stay logged in, Touch ID, etc
  22. [R21] Dashlane Password Manager 1/5 · GB Ruined it: Been using Dashlane for years and it’s been a great app for storing my passwords but over the last year they’ve completely ruined the experience by shrinking down the limit on free passwords from 100 to 50 and the to 25 and now even worse they’ve discontinued their free version so unless you have a lot of money in this modern day to want to go out and pay for it don’t use Dashlane go us
  23. [R90] Keeper Password Manager 3/5 · GB ONLY 1 MONTH TRIAL: App looked good so downloaded & got passwords sorted, only to then find it's just a month's free trial then £40p.a. Should be mentioned up front as many other free apps out there to us.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store