Keeper Password Manager

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R5] 5/5 · CA Problème résolu: J’ai reçu l’aide de « Pio » pour résoudre mon problème. J’ai appliqué les instructions à la lettre et maintenant tout fonctionne bien. Merci pour le support rapide de l’équipe technique
2. [R12] 5/5 · CA Best password storage app EVER!!!: I have had the Password Keeper app for many years. Used the free version for years and then opted to move to the paid version (only about $40.00 a year). Best $40.00 I’ve ever spent. The app houses every single password I have for the many things in life that require them. Having them safe in one place makes life so easy! I recently had to reach out to the
3. [R21] 5/5 · CA Happy to recommend: I have been using this app since it first came out many years ago, before it went to an annual fee. There are now lots of password apps available, but this one has outstanding support. On the rare occasions when I've had an issue they reply in minutes and follow up to resolution. Update : through user error, I had to contact keeper support again. I am happy to report that the
4. [R23] 5/5 · CA Excellent customer service: I made a mistake in my renewal and ended up purchasing two plans from both Apple and Keeper Security. I contacted customer support at Keeper Security and was assisted by Francis. He helped me sort out the situation very quickly and I got refunded for one of the two plans (based on my own choice). I was very pleased with the outcome.
5. [R26] 5/5 · CA Sold app, features and support.: With intuitive folder sharing, great cross platform support the only drawback to keeper seems to be pricing if you don’t get it on sale. Their support team is even prompt and helpful via email.
6. [R32] 5/5 · CA Solid app. Responsive tech support Never let me down.: Simple easy to use and organizes my stuff the way my brain likes it. Been using it for years, will continue. Thanks to all the hard working Developers behind the scenes 🙏🏼
7. [R36] 5/5 · CA Great service on technical issue: I have used this app for a number of years and works great for secure password storage. Recently I upgraded my IPhone and transferred all apps from my previous IPhone to the new model. I had issues as the email address associated with my Keeper account was no longer active as I had changed carriers and could no longer access my data as the face recognition feature
8. [R41] 5/5 · CA Amazing app: Love the DNA Apple Watch 2FA feature. Love the app how easy is to use and how easy was to import all my secrets. I had being looking for long now to get a password manager that will do at least 50% of what this app is doing. Maybe in the future adding a pin lock for iPads will be interesting, not all the time I am using the biometrics of iPads. Thanks you and keep improve this amazi
9. [R42] 5/5 · CA Highly recommend: Years back I was struggling to manage passwords, using the same or similar ones across apps and sites. I was introduced to Keeper by a friend and haven’t looked back since. Keeper makes it easy to generate and manage passwords for home (especially with the Family subscription) and the dozens I have for work. The interface is easy and the integration with apps and sites is seamles
10. [R48] 5/5 · CA Seamless: I've been paying for this app for two years, I started off with it free. Recommended it to my husband and now he has it. It's worth paying for because I have access to my passwords from both devices. It uses face recognition or fingerprints (whatever your device used) and it's really accessible. They have great customer service and they respond within the same hour! No issues whatsoever.
11. [R1] 1/5 · CA You have to pay to edit now: Last week you can go into your passwords and edit or update it. Which is something that is done frequently. Now you have to pay $47 per year to do this. There are lots of better apps that do not charge for this.
12. [R30] 1/5 · CA Won’t let you delete unless you pay: Garbage app, won’t allow you to delete passwords unless you pay. Be aware.
13. [R34] 1/5 · CA Can’t delete items: Can’t delete passwords or folders, every time I try it requires a subscription
14. [R47] 2/5 · CA Unreasonably Greedy: I have used the free version of this app for about 4 years. There are many pop-ups and other annoying ways they attempt to persuade you to pay the rather large yearly subscription fee. I looked past these annoyances over these years until I recently needed to delete a few records and discovered this is a paid “feature”!? UNBELIEVABLE! I contacted Support who did me the “one ti
15. [R2] 1/5 · CA Greed ruining one more app: Just 10 for free users? I get not syncing between OS but limiting to 10 passwords just nasty
16. [R4] 1/5 · CA Subscription: This was a decent app. but then they forced you to buy the subscription if you have more than 10 passwords.
17. [R11] 1/5 · CA Application payante: L application ne permet pas d enregistrer les mot de passe sans un forfais annuel
18. [R15] 1/5 · CA I feel like this was a bait and switch.: No where in the description did this say it was a free trial. Once I downloaded and started to enter passwords did I check the account and it indicates that my trial period expires in a month. I purposely did not select the pay version. I have no idea what I’m getting for the free trial and if it will automatically lock me out after that month. Not wort
19. [R6] 1/5 · CA Constant Spam emails: I didn’t opt in for your insane number of emails. So you’re reported as spam and phishing to google, and now blocker. Funny thing is, I don’t use your stupid app.
20. [R8] 2/5 · CA Spammers: I’ve unsubscribed two or three times, but I’m still getting marketing emails from these people. Beware.
21. [R9] 1/5 · CA Bad and greedy: Downloaded to try it out, got spammed with “give us money or you won’t be protected” - negative start to a new app to try. Would not recommend it as money seems more important to them.
22. [R14] 2/5 · CA Bad Feeling: This app seems to work harder on marketing then security factors. Reminds me of Norton. Pushing to upgrade constantly. I have a feeling whatever investment group that owns this will keep pushing the upswells and let security lax, like LastPass did.
23. [R3] 1/5 · CA THIS IS THE WORST EXPERIENCE: Will not be renewing. What a waste of money - it doesn’t do anything more than the free apps do, it added unnecessary complexity to my pw management and didn’t have the features I needed, and didn’t sync passwords across devices correctly (my mobile and desktop experience had different passwords and accounts). I wish the offered refunds but they don’t.
24. [R7] 1/5 · CA Do not recommend: I have used this app for years. After I paid my yearly subscription this time the app on my phone just keeps saying “syncing” and will not let me in to get any passwords. I’ve emailed support 3 times with no response. I will be finding a new app and deleting this one. I sure wish they would refund my money since I haven’t been able to use their app since payment was made.
25. [R10] 1/5 · CA Wont sync: Suddenly decided to stop syncing, saying its not connected to the internet. Cant view my passwords or accounts, it worked so well before…. What happened? Very disapointed
26. [R17] 1/5 · CA App Failed: 5+ year customer. Multi platform (iPhone -> PC) synch to web vault failed outright. App quit updating web vault without any flags or warnings. Will not auto or manually update web vault. Contacted support. Communications from Keeper were unclear at best. Every single communication from Keeper required a carefully structured response question from me to have them simply answer my quest
27. [R20] 1/5 · CA Request time out: That’s the only thing the app is doing for me
28. [R25] 1/5 · CA Keeper is completely down, passwords inaccessible: Just found out that if keeper goes down I can’t access any of my passwords on my computer, only way is to access them is on my phone. Would be screwed if I relied solely on the computer password manager.
29. [R18] 1/5 · CA How to update credit card info: What is the point of having a chat line if you cannot ask a question. I’ve sent a request to support to open a ticket. AllI want to know is how to update my credit card info so you can continue to charge me without any problems. It is impossible to do with your current system.
30. [R19] 1/5 · CA No Master Password Recovery: They should probably tell people that password recovery for your account is unavailable on the free version… deletes all your information if you get the password wrong 5 times and no way to reset the password/account.
31. [R39] 1/5 · CA Extremely difficult to cancel: When you cancel make sure you specify “cancel everything and close my account” and ask for a confirmation email, otherwise you could find yourself with a charge on your credit card 6 months later. Also I would suggest to do it over the phone, because if you get someone like “Mary Joy” on the Chat to get a refund and an email confirming that your account is closed, it
32. [R49] 1/5 · CA Lost a bunch of passwords cuz it won’t send me a email: Switched phones & needed to sign back in. Forgot passsword , go through password recovery process . Enter log in email, patiently wait for recovery email . Never arrives no matter how much I try and wait (and yes I check all my folders including junk mail) so now I lost a bunch of passwords because a simple forget password process isn’t worki
33. [R13] 1/5 · CA Clunky user interface: A very counter-intuitive user interface for editing records. When I try to delete or edit records it fails to do so and just get a busy icon but records remain exactly as they were on both iPhone and iPad versions. After multiple attempts to edit and delete records I’ve finally had enough, it shouldn’t be difficult
34. [R22] 1/5 · CA Not impressed: Constant up selling even with a paid subscription. Ads constantly popping up. Not very intuitive. Terminology for records and logins , etc are not clear or obvious. Email support is horrible. Takes way to long to get a suitable response. You don’t ever want to be in a rush for an answer. Whoever wrote the automated emails does not have a good command of the English language. Te
35. [R28] 1/5 · CA Too many popups and Confusing: Too many tabs and no option to see everything in one place (payments and logins are separated). Also every single time I login there’s always pop ups to either back up or upgrade and it’s annoying
36. [R38] 2/5 · CA Pourquoi??: Pourquoi le prix est de 46.99$ et il marque qu’il est à 50% ???