Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MLB Ballpark vs TickPick

MLB Ballpark 4.6★ · Free + IAP 40
Winner TickPick
TickPick 4.9★ · Free to download 90

TickPick is the clear winner for general ticket purchasing due to its transparent pricing, lack of service fees, and generally positive user experience, while MLB Ballpark struggles with consistent functionality for ticket access and transfers.

Full reviews: MLB Ballpark · TickPick

MLB Ballpark, while useful for some fans to track game attendance and navigate stadiums, is plagued by widespread issues with ticket access, transfers, and general app functionality. TickPick, on the other hand, is highly praised for its transparent, no-fee pricing and ease of use for purchasing a variety of event tickets.

Head to head

Features & Functionality (Ticket Access & Transfer) edge: TickPickR1R2R4R6
MLB Ballpark Many MLB Ballpark users report significant issues accessing purchased tickets, transferring them, or finding parking passes within the app R1R4R11. Some also find the app sluggish and confusing, especially when dealing with multiple platforms for tickets and parking R4R6R10. However, some users find it useful for tracking games, finding concessions, and managing tickets once they are accessible R2.
TickPick TickPick users generally find the app easy to use for purchasing tickets and appreciate features like tracking price changes and clear seat locations . While a few users mention difficulty finding tickets or issues with the app being unresponsive at times , the majority report a smooth experience.
Ease of Use & User Interface edge: TickPickR3R6R7R17
MLB Ballpark Many MLB Ballpark users describe the app as confusing, overwhelming, and unnecessarily difficult, particularly for new users or when trying to manage tickets and parking R3R6R7. Issues like verification problems, password resets, and pages not loading are common complaints R22. Some positive reviews, however, highlight it as well-structured and easy to navigate R17.
TickPick TickPick is widely praised for its simple, easy-to-use interface and straightforward navigation . Users appreciate the clear presentation of seat locations and pricing R79.
Reliability & Performance edge: TickPickR1R4R14R18
MLB Ballpark MLB Ballpark frequently receives criticism for being buggy, sluggish, and unreliable. Users report issues with the app not loading pages, not working after initial use, or failing to send verification codes R1R4R14R18. This unreliability often leads to frustration and a poor game-day experience R1R18.
TickPick TickPick generally performs reliably, with users reporting fast transaction processing . While one user mentioned the app spinning and not loading tickets , this seems to be an infrequent complaint compared to the overall positive feedback on its performance.
Price & Value edge: TickPickR1R4R5R10
MLB Ballpark MLB Ballpark is free to download and some users find ticket prices within the app to be good, even better than major ticket sellers for baseball games R5. However, the app's core issues with functionality and ticket access diminish its value for many users, regardless of ticket price R1R4R10R11.
TickPick TickPick is highly valued for its transparent pricing and the absence of service fees, which many users find makes tickets cheaper than on other platforms like Ticketmaster R72R79. This clear, upfront cost is a major selling point.
Customer Support tieR11R22R44R56
MLB Ballpark MLB Ballpark users report that tech support is nonexistent or unhelpful, with issues like the virtual 'Ticket Assistant' being a 'cruel joke' R11R22R44R56. This lack of support exacerbates problems with accessing tickets and other app functions.
TickPick TickPick receives some negative feedback regarding customer service, with users reporting difficulty getting refunds for denied access tickets or issues with payment processing for sold tickets . One user mentioned being on hold for 15 minutes with no answer .
Pick MLB Ballpark if

You are a dedicated MLB fan who wants to track game attendance and explore stadium amenities, and you are willing to navigate potential app frustrations for the official experience R2.

Pick TickPick if

You are looking for a straightforward way to buy tickets for various events, including concerts, sports, and comedy shows, with transparent pricing and no hidden service fees R72R79.

Evidence note: MLB Ballpark has a significantly higher number of ratings, but a lower lifetime average, suggesting that while many use it, a substantial portion encounter issues. TickPick, with fewer but overwhelmingly positive reviews, indicates a more consistently satisfying user base. The free-to-download nature of both apps means that negative reviews are not necessarily tied to paying for premium features.

Frequently asked

Does TickPick charge service fees?
No, TickPick is highly praised by users for its transparent pricing and the absence of service fees, which often results in cheaper tickets compared to other platforms R72R79R90R97.
Can I transfer tickets using the MLB Ballpark app?
Many users report significant difficulties and bugs when trying to transfer tickets through the MLB Ballpark app, with some experiencing issues accepting transferred tickets or the app complaining about sharing screenshots R1R16R18.
Is MLB Ballpark easy to use for first-time users?
Some first-time users find the MLB Ballpark app overwhelming and confusing, with reports of needing tutorials and difficulty figuring out how to buy tickets or access parking information R3R6.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] MLB Ballpark 1/5 · US Can’t transfer tickets: This app is super buggy and is far less efficient than ticket master. I’ve been trying to accept transferred tickets for the last 45 minutes. I’ve quadruple checked that my email is correct and I’m still facing issues. Horrible experience.
  2. [R2] MLB Ballpark 5/5 · US Very useful app: This MLB Ballpark app is extremely useful and as a fan of multiple ballparks, I am very grateful for it!
  3. [R4] MLB Ballpark 1/5 · US Terrible App: App is sluggish. Does not load pages or contain any information from your profile. Tickets won’t load to app.
  4. [R6] MLB Ballpark 3/5 · US Confusing: Tough to figure out buying tickets and parking switching between app, web and email separately. It probably works fine but not sure what I paid for or even how to provide the information when trying to get into the game. Web, email, mlb app or where for everything?? Needs good instructions of what to do to park and what to do to get to seats.
  5. [R3] MLB Ballpark 3/5 · US New senior experience: It’s my first try on the app, it’s overwhelming so I may need a video tutorial
  6. [R7] MLB Ballpark 1/5 · US Unnecessarily difficult: Booo
  7. [R17] MLB Ballpark 5/5 · US Well Structured!: Easy to use.
  8. [R14] MLB Ballpark 2/5 · US Glitch: Needs work
  9. [R18] MLB Ballpark 1/5 · US Rays app: Every time I use this app, it is horrendous. One of the worst apps I’ve ever seen developed. I’m trying to have additional tickets sent to me and I have tried it numerous times. Very frustrating.
  10. [R5] MLB Ballpark 5/5 · US Excited: These tickets are wonderfully priced and would love to watch the game here
  11. [R10] MLB Ballpark 1/5 · US Why bother…: This is one of the worst sites I have ever used. I will always go to an alternate site. The site would not let me buy 1 ticket in an area where there were two together. Then when I found a grouping of 4 seats it let me buy one but wait…it would not accept me Visa saying that I needed to add more info but everything was entered (there was no place for the CCV) so I had to back out and
  12. [R11] MLB Ballpark 5/5 · US Purchased Ticket Access: Often unable to access and transfer purchased tickets for home and away games. Little said about how long such processing should take. Too much clutter on the app obscures ticket procedures. The virtual “Ticket Assistant” is a cruel joke. You should be able to access what you paid for when you pay for it.
  13. [R22] MLB Ballpark 1/5 · US USELESS!!!: This is the single worst app I have ever used. It will not send a verification code to finish install and there is NO app support.
  14. [R44] MLB Ballpark 1/5 · US Horrible App: Avoid if you can. Their tech support is nonexistent and they totally control communication at their leisure.
  15. [R56] MLB Ballpark 1/5 · US Purchased but can’t receive tickets: I bought tickets and downloaded the app and made an account. Still can not access my tickets and trying to use the help function on the app is terrible.
  16. [R72] TickPick 5/5 · US Love it: Favorite ticketing app usually cheaper than Ticketmaster and I love the no service fee
  17. [R79] TickPick 5/5 · US No fee really means NO FEE!: Hated the sticker shock on the checkout page with every other ticket website but this one. And nope, they don’t try to hide fees by jacking up ticket prices either. The site allows you to clearly see seat locations, select by price, location, # of tickets… it’s TickPick for me every time!
  18. [R90] TickPick 5/5 · US Review: Love it has cheap prices and no fees
  19. [R97] TickPick 5/5 · US Best Place For Tickets: No extra fees! Love this app
  20. [R16] MLB Ballpark 1/5 · US Why?: I was told to give screenshots of tickets to my guests but when I attempt it your app complains that I am break v some rule. Please figure it out. You are making the ballpark experience worse.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store