Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

MLB Ballpark vs Gametime

MLB Ballpark 4.6★ · Free + IAP 40
Winner Gametime
Gametime 4.7★ · Free to download 75

Gametime is the better choice for buying tickets due to its consistently lower prices, transparent fees, and generally more reliable ticket delivery, while MLB Ballpark struggles with core functionality and customer support.

Full reviews: MLB Ballpark · Gametime

MLB Ballpark, the official app, is plagued by issues with ticket access, transfers, and general sluggishness, despite some users finding it useful for ballpark features. Gametime, a third-party reseller, generally offers better prices and a smoother purchasing experience, though some users report issues with customer service and ticket delivery.

Head to head

Features and Functionality (Ticket Management) edge: GametimeR1R4R9R11
MLB Ballpark Many MLB Ballpark users report significant issues with accessing, transferring, and displaying tickets, with some unable to get into games or share tickets with guests R1R4R9R11. The app is also described as sluggish and buggy, with problems loading pages and profile information R1R4R36. Some users appreciate its ability to track games attended and find concessions .
Gametime Gametime users generally find the app easy to use for purchasing tickets, with features like seeing seat-to-stage views and adding tickets to Apple Wallet . However, a notable number of users report not receiving tickets, receiving them late, or having issues with third-party app transfers .
Ease of Use and User Experience edge: GametimeR3R6R7R17
MLB Ballpark MLB Ballpark receives mixed reviews for ease of use. While some find it well-structured and easy to navigate R17, others describe it as overwhelming, confusing, and unnecessarily difficult, particularly for new users or when dealing with multiple platforms for tickets and parking R3R6R7. Issues with login, verification, and password resets are also common R22.
Gametime Gametime is frequently praised for being user-friendly, easy to navigate, and making the ticket purchasing process simple and fast R65. Users appreciate the straightforward interface and quick transaction process R65.
Price and Value edge: GametimeR5R25R26R58
MLB Ballpark Some MLB Ballpark users report finding wonderfully priced tickets and better prices than major ticket sellers, including for parking R5R25. However, there are complaints about parking costs and the hassle associated with the app for something as simple as buying parking R26R58.
Gametime Gametime is consistently highlighted for offering the lowest prices, great deals, and competitive pricing compared to other apps R62R68. Users appreciate that fees are often included upfront, avoiding hidden costs R65. Some note that prices can fluctuate quickly .
Customer Support and Reliability tieR4R11R22R36
MLB Ballpark MLB Ballpark users frequently complain about nonexistent or useless customer support, especially when facing issues with tickets or account verification R11R22. The app's reliability is a major concern, with many reporting it simply doesn't work, freezes, or fails to load R4R36.
Gametime Gametime's customer service receives highly mixed reviews. While some users praise excellent customer service, quick refunds for issues, and helpful assistance R72, a significant number describe support as useless, terrible, or nonexistent, particularly when dealing with purchase errors, non-delivery of tickets, or refund requests R61R73. There are also reports of being scammed or having issues with their 'Gametime guarantee' .
Pick MLB Ballpark if

You are a dedicated MLB fan who values tracking game attendance and finding in-ballpark amenities, and you are willing to tolerate occasional technical glitches and potential frustrations with ticket management .

Pick Gametime if

You are looking for the lowest prices on event tickets, including MLB games, and appreciate a straightforward purchasing process with transparent fees R62R65R68R82. You are comfortable with a third-party reseller and are willing to risk potential issues with customer support or ticket delivery, which some users experience R73R83.

Evidence note: Reviews for MLB Ballpark are heavily skewed towards negative experiences related to core ticket functionality, despite its high lifetime rating. Many positive reviews are very short or generic. Gametime's reviews show a clear pattern of excellent pricing but inconsistent customer support and ticket delivery.

Frequently asked

Which app offers better ticket prices?
Gametime generally offers better and lower prices for tickets, often including fees upfront, which many users appreciate R62R65R68R82.
Is it easy to access tickets with MLB Ballpark?
Many MLB Ballpark users report significant difficulty accessing, transferring, or finding their purchased tickets within the app, leading to frustration and sometimes preventing entry to games R1R4R11R13.
Does Gametime have good customer service?
Customer service for Gametime receives mixed reviews; some users report excellent service and quick refunds R72, while others describe it as useless or terrible, especially for issues like non-delivery or refund requests R61R73R83.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] MLB Ballpark 1/5 · US Can’t transfer tickets: This app is super buggy and is far less efficient than ticket master. I’ve been trying to accept transferred tickets for the last 45 minutes. I’ve quadruple checked that my email is correct and I’m still facing issues. Horrible experience.
  2. [R4] MLB Ballpark 1/5 · US Terrible App: App is sluggish. Does not load pages or contain any information from your profile. Tickets won’t load to app.
  3. [R9] MLB Ballpark 3/5 · US had seats 3 & 4 switched for seats 1 & 2: can’t find new tickets in the app 😖
  4. [R11] MLB Ballpark 5/5 · US Purchased Ticket Access: Often unable to access and transfer purchased tickets for home and away games. Little said about how long such processing should take. Too much clutter on the app obscures ticket procedures. The virtual “Ticket Assistant” is a cruel joke. You should be able to access what you paid for when you pay for it.
  5. [R3] MLB Ballpark 3/5 · US New senior experience: It’s my first try on the app, it’s overwhelming so I may need a video tutorial
  6. [R6] MLB Ballpark 3/5 · US Confusing: Tough to figure out buying tickets and parking switching between app, web and email separately. It probably works fine but not sure what I paid for or even how to provide the information when trying to get into the game. Web, email, mlb app or where for everything?? Needs good instructions of what to do to park and what to do to get to seats.
  7. [R7] MLB Ballpark 1/5 · US Unnecessarily difficult: Booo
  8. [R17] MLB Ballpark 5/5 · US Well Structured!: Easy to use.
  9. [R5] MLB Ballpark 5/5 · US Excited: These tickets are wonderfully priced and would love to watch the game here
  10. [R25] MLB Ballpark 5/5 · US Streamlined, official, best price: I had a very easy experience buying tickets for a baseball game and getting a ticket for the parking lot. App worked well to show all tickets on game day. Prices for baseball tickets were much better than those I saw on major ticket sellers
  11. [R26] MLB Ballpark 1/5 · US Marlins park problems to get out the parking: i spend 55 min to get out of the 4 level parking it's that's can not happened for 20 dollars parking
  12. [R58] MLB Ballpark 1/5 · US Pain in the you know what: This was a major hassle just to buy parking. Verifications did not work initially. Now I have yet another app on my phone to delete in a few hours.
  13. [R22] MLB Ballpark 1/5 · US USELESS!!!: This is the single worst app I have ever used. It will not send a verification code to finish install and there is NO app support.
  14. [R36] MLB Ballpark 1/5 · US App doesnt work: Used it once and now it just doesnt work. Fix it please
  15. [R62] Gametime 5/5 · US Lowest price: I downloaded all of the big name ticket apps just to see who had the lowest price on an MLB game and this one beat all of the other competitors. I am thrilled with this app.
  16. [R65] Gametime 5/5 · US Awesome app!: Purchased was fast and all the fees were included in tickets so no hidden fees!
  17. [R68] Gametime 5/5 · US Get the best prices and keep it that way.: Recently I have found better prices here than on other apps; I hope they stay that way.
  18. [R82] Gametime 5/5 · US Great app: Get your tickets for such a low price! Awesome, I recommend
  19. [R13] MLB Ballpark 5/5 · US Tickets: Can’t find my tickets
  20. [R61] Gametime 1/5 · US Account: I had a credit in my account of 100 dollars I was going to use it to get some tickets and the credit went away. I haven’t had any luck getting in contact with customer service.
  21. [R72] Gametime 5/5 · US Only place I buy tickets: This app is amazing I use it for everything always happy I even bought tickets on the wrong day once and they immediately refunded me and helped me get them on the right day love this app
  22. [R73] Gametime 1/5 · US Support is useless: Support is useless
  23. [R83] Gametime 1/5 · US Terrible customer service: I have spent thousands and thousands of dollars with this company for tickets a event got rescheduled only 3 weeks in advance and it was on the other side of the the country and they wouldn’t refund me they told me that they don’t give refunds and told me I have to sell them and I asked what happens if I don’t sell the tickets before the event they said that’s my problem

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store