Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Union Bank & Trust Mobile vs PFFCU Mobile Banking

Union Bank & Trust Mobile 4.9★ · Free to download 65
Winner Union Bank & Trust Mobile
PFFCU Mobile Banking 4.7★ · Free to download 55

Union Bank & Trust Mobile (App A) has a slight edge due to its generally positive user experience and specific features, despite some significant reliability issues, while PFFCU Mobile Banking (App B) suffers from more consistent complaints about outdated design and frequent crashing.

Full reviews: Union Bank & Trust Mobile · PFFCU Mobile Banking

Union Bank & Trust Mobile (App A) is generally praised for its ease of use and convenience, though it struggles with frequent app outages, slow loading, and Zelle functionality. PFFCU Mobile Banking (App B) is also seen as convenient for basic banking but is heavily criticized for its outdated interface, frequent freezing, and crashing.

Head to head

Features edge: Union Bank & Trust MobileR2R4R8R13
Union Bank & Trust Mobile Users appreciate being able to check funds, transfer money, and manage accounts easily R2R8. However, there are significant issues with Zelle functionality, with users reporting blank pages, crashes, and inability to reach customer support for Zelle problems R4R13R38R57. Some users also wish for budgeting features and easier payment processes .
PFFCU Mobile Banking The app allows users to see all accounts, transfer money between their own accounts, and to family members . However, users report difficulty adding external accounts and a lack of features like Face ID . The app is described as only allowing for 'bare minimal' functions and lacking in sophistication compared to other banking apps .
Ease of Use edge: Union Bank & Trust MobileR8R21R31R48
Union Bank & Trust Mobile Many users find App A easy to navigate, user-friendly, and convenient R8R21R31. However, some recent updates have made the app harder to use , and there are complaints about a lack of sorting or search for payees in bill paying R48.
PFFCU Mobile Banking Some users find App B easy to use and navigate R67R73. Conversely, many describe it as not user-friendly, complicated, and difficult to see due to brightness, lack of color, and font sizes for visually impaired users R82R94.
Reliability tieR1R6R7R11
Union Bank & Trust Mobile App A is frequently criticized for being slow to load transactions and balances R1, and for often being down or inaccessible R7R11. Users report issues with updates causing infinite loops R18R22 and problems with the app not loading even with good internet R6. Deposits can take too long to process .
PFFCU Mobile Banking App B users frequently report the app freezing when logging in and crashing . Many users state the app doesn't work half the time and requires multiple attempts to log in . There are also reports of transfers not reflecting immediately and showing incorrect balances .
Price/Value tieR2R5R26R33
Union Bank & Trust Mobile App A is free to download. Users find the app useful for managing funds R2R33. Some users highlight specific benefits like sign-up bonuses and promotional money market accounts with good interest rates for college students R5. However, there are complaints about a $5 fee for online payments when the website is down R26.
PFFCU Mobile Banking App B is free to download. Users praise the bank for great rates and service . The app is seen as convenient for accessing accounts without going to the bank .
Support edge: PFFCU Mobile BankingR10R11R13R26
Union Bank & Trust Mobile Users report difficulty reaching customer support, especially when facing issues like being locked out of accounts or Zelle problems R10R11R13. Some describe customer service as subpar, with staff not knowing how to help R26.
PFFCU Mobile Banking While the app itself has issues, the bank's customer service is frequently praised as spectacular, pleasant, and exceptional .
Pick Union Bank & Trust Mobile if

Pick Union Bank & Trust Mobile (App A) if you prioritize a generally easy-to-use interface for basic banking and account management, and are willing to tolerate occasional performance issues and potential frustrations with Zelle or customer support for app-specific problems R8R21R31R4. It may also be particularly beneficial for UNL students due to specific offers R5.

Pick PFFCU Mobile Banking if

Pick PFFCU Mobile Banking (App B) if you value strong customer service from your bank and primarily need an app for basic account viewing and transfers between internal accounts, and can overlook an outdated interface and frequent app freezing or crashing .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Recent negative reviews for both apps highlight significant reliability and performance issues, which contrast with their higher lifetime ratings, suggesting a decline in app quality over time.

Frequently asked

Does Union Bank & Trust Mobile (App A) support Zelle?
Union Bank & Trust Mobile (App A) is supposed to support Zelle, but users frequently report major issues with the function, including blank pages, app crashes, and difficulty making payments or reaching customer support for Zelle-related problems R4R13R38R57.
Is PFFCU Mobile Banking (App B) easy to use for everyone?
While some users find PFFCU Mobile Banking (App B) easy to navigate, many others describe it as not user-friendly, complicated, and difficult to see due to issues with brightness, lack of color, and font sizes, particularly for visually impaired users R67R73R82R94.
What are the main performance issues for Union Bank & Trust Mobile (App A)?
The main performance issues for Union Bank & Trust Mobile (App A) include extremely slow loading times for transactions and balances, frequent app outages and inaccessibility, and problems with updates leading to infinite loops or login failures R1R7R18R22.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Union Bank & Trust Mobile 5/5 · US Bank app: This is an amazing app it allows me to look at my funds on my phone which is very useful
  2. [R4] Union Bank & Trust Mobile 2/5 · US App Issues: The app is alright for checking balances and transferring money, but other functions there seems to be a major hiccup. Whenever I try to use the Zelle function, the page rarely populates. This happens on both mobile and desktop. I moved around to different MiFis and tried a hardline connection to try and eliminate network issues, but I can rarely get the Zelle page to populate; it just
  3. [R8] Union Bank & Trust Mobile 5/5 · US Easy: Works great for us, easy to make changes and review accounts !! Wish all apps were this user friendly .
  4. [R13] Union Bank & Trust Mobile 1/5 · US Zelle: Zelle app has lot of problems, app crashes when we open directly, when we tried a payment it went on hold and asked to contact customer support but unable to reach customer support. Totally disappointed
  5. [R21] Union Bank & Trust Mobile 5/5 · US Easy to navigate: It’s easy too navigate the app.
  6. [R31] Union Bank & Trust Mobile 5/5 · US Works Great!!: Very easy to use!!
  7. [R48] Union Bank & Trust Mobile 1/5 · US Bill Paying is horrible: If you have more than a few dozen payee’s, there is no way to sort the list or search for a payee. Even more of a slap in the face is that there is no default sort order for the list, not even alphabetical. I have to scroll, slowly, through the list looking for the one I want. I have hundreds of payees! Shame on this lazy app design.
  8. [R1] Union Bank & Trust Mobile 2/5 · US Slow: Extremely slow when loading transactions or account balances.
  9. [R6] Union Bank & Trust Mobile 3/5 · US Good UI, but WiFi problems: Easy to use- however, oftentimes gives me prompts that the internet isn’t sufficient and refuses to log in, even though I have a perfectly good internet connection
  10. [R7] Union Bank & Trust Mobile 1/5 · US The app is always down: The app has issues almost every week and becomes inaccessible. Really frustrating.
  11. [R11] Union Bank & Trust Mobile 5/5 · US Bad: App down for six hours, no customer support
  12. [R5] Union Bank & Trust Mobile 4/5 · US Great for UNL: This app is great for UNL students, especially with the sign-up bonus! The savings accounts are lacking quite a bit after graduation, but I really like their current 12-month promotional “Money Market Account” that has an interest rate of 3.45%, which is the highest for non-CD accounts. I’ll likely be looking elsewhere for a long-term high-yield savings account, but otherwise this
  13. [R26] Union Bank & Trust Mobile 1/5 · US Terrible bank: Website doesn’t work but have to make a payment today. So of course there is a an extra $5 fee. Get it together and the customer service is subpar. No one knows anything or how to help. Avoid this bank if you can
  14. [R33] Union Bank & Trust Mobile 5/5 · US Convenient: I don’t know what I would do without this app
  15. [R10] Union Bank & Trust Mobile 1/5 · US Ubt moblile: This is the worst banking institution ever. I have been locked out of my account for three weeks. I have no idea how much money has gone negative, and I don’t know what to do.
  16. [R38] Union Bank & Trust Mobile 1/5 · US Cannot use Zelle: The app is really bad. Whenever I try to use Zelle through the app, it kicks me out. Super inconvenience!
  17. [R57] Union Bank & Trust Mobile 5/5 · US Zelle: I love the ease of the app. I wish I knew how to access Zelle while using it. I’ve been having to leave the app and go to ubt.com to use Zelle.
  18. [R67] PFFCU Mobile Banking 5/5 · US Mobile app: Very convenient and easy to use
  19. [R73] PFFCU Mobile Banking 5/5 · US PFFCU Mobile App: Easy to navigate. Use for all banking needs.
  20. [R82] PFFCU Mobile Banking 2/5 · US Navigating: As a visionally impaired person, I find it very difficult seeing when logging in based on the brightness lack color and font sizes.
  21. [R94] PFFCU Mobile Banking 2/5 · US Need to improve: Not very user friendly.
  22. [R18] Union Bank & Trust Mobile 1/5 · US Can’t update: Says I need to update but I click it and then the App Store says it don’t need it. It just keeps doing the same thing
  23. [R22] Union Bank & Trust Mobile 1/5 · US Stuck in infinite loop: Forced me to update. When I click the Update button in the app, it brings me to the App Store, where the only option is to Open. If I click Open it brings me back to the app where the only option is the Update button. Deleting the app and starting over didn’t work either. Gee, this is great.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store