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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Vons Deals & Delivery vs Kohl's

Vons Deals & Delivery 4.8★ · Free to download 60
Winner Vons Deals & Delivery
Kohl's 4.8★ · Free to download 45

While both apps suffer from significant technical issues, Kohl's app is currently unusable for a large segment of its user base due to an update requiring a newer iOS version, giving Vons Deals & Delivery a slight edge despite its own performance problems.

Full reviews: Vons Deals & Delivery · Kohl's

Vons Deals & Delivery and Kohl's both receive user complaints about app performance, including crashes and navigation difficulties. However, Kohl's recent update has rendered its app inaccessible for many users with older phones, a critical flaw not seen in Vons' reviews.

Head to head

Features tieR5R9R14R15
Vons Deals & Delivery Vons users appreciate features like coupons and savings, and the ability to find aisle locations for items R14. However, some wish for a 'clip all' button for coupons and a better display of product pictures R9R5. There are also complaints about the difficulty in adding clipped deals to the account and the inability to filter coupons by category R15. The rewards program has also been downgraded, limiting the number of goals users can set .
Kohl's Kohl's users value the app for discounts, coupons, Kohl's Cash, and the ability to scan items in-store . The in-store pickup feature is also popular . However, a significant number of users report that product reviews do not load, showing a blank screen R61R66R72. There are also complaints about the inability to filter out 'Marketplace' items and issues with applying Kohl's Cash .
Ease of Use tieR1R13R18R28
Vons Deals & Delivery Vons users find the app difficult to navigate, with too many pages and non-intuitive information R1R13R18. Some report issues with finding specific functions, like letting the store know they are in the parking lot for pickup R13. The shopping cart organization has also changed for the worse, making it harder to track items . However, some users find the ordering process easy and fast R28.
Kohl's Kohl's users describe the app as hard to use, particularly when trying to redeem points . There are also complaints about filters not working correctly for clothing searches . The app does not use the full screen on iPads, which is a frustration for some users .
Reliability tieR4R6R7R12
Vons Deals & Delivery Vons users frequently report that the app is buggy, crashes, freezes, and lags R4R7R12R16. Many users experience errors when trying to add items to their cart or check out, making it impossible to order groceries . There are also issues with filters being broken and headers not displaying correctly after updates . Inventory discrepancies for pickup orders are also a problem R6.
Kohl's Kohl's users report constant glitches, freezing, and force closes, making the app infuriating to shop with R61. The app is described as sluggish, with product details freezing and crashing . Some users report that the checkout screen lags and causes their phone to overheat, preventing order placement . There are also issues with tracking packages and Kohl's Cash not applying correctly .
Price/Value edge: Kohl'sR14R20R23R24
Vons Deals & Delivery Vons users appreciate the savings, deals, and coupons available through the app R14R20. Some find Vons to have better prices compared to competitors R23. However, there are complaints about pricing errors at checkout and advertised specials being out of stock R24R23. The rewards program has also been significantly downgraded, reducing its value for some users .
Kohl's Kohl's users consistently highlight the great deals, discounts, and Kohl's Cash as a major draw . They appreciate the ability to save money and get good quality items for low prices . However, some users feel the point system is low for the amount of money spent .
Support/Service edge: Vons Deals & DeliveryR8R16R17R21
Vons Deals & Delivery Vons users generally praise the in-store customer service, with employees described as helpful, friendly, and professional R8R17. However, there are significant complaints about the quality of items picked for online orders, with users receiving rotten produce or missing items R21R26R33. Communication with drivers and changing delivery instructions are also difficult due to app malfunctions R16.
Kohl's Kohl's users sometimes praise in-store associates for their helpfulness . However, there are reports of poor customer service policies, such as being unable to get sale prices or Kohl's Cash applied after technical issues . Users also report receiving wrong items or not receiving items at all for online orders .
Pick Vons Deals & Delivery if

Pick Vons Deals & Delivery if you prioritize in-store customer service and need a functional grocery delivery/pickup app, even with its navigation and occasional reliability issues R8R17.

Pick Kohl's if

Pick Kohl's if you have a newer iPhone (iOS 18 or higher) and prioritize finding great deals and using Kohl's Cash, and are willing to tolerate app glitches and missing features like product reviews .

Evidence note: The evidence for Kohl's is heavily skewed by recent reviews regarding an iOS update that rendered the app unusable for many users. This significantly impacts its overall score and makes direct comparison on other dimensions challenging for those affected.

Frequently asked

Why is the Kohl's app not working for many users?
The Kohl's app recently updated to require iOS 18 or later, making it unusable for many users with older iPhones that cannot update beyond iOS 16 or 17 R62R64R71R79.
Do either of these apps have issues with product reviews?
Yes, Kohl's app users frequently report that product reviews do not load, showing a blank screen instead R61R66R72. Vons Deals & Delivery reviews do not mention issues with product reviews, but some users wish for more product pictures and better display R5.
Are there problems with online order fulfillment for either app?
Yes, both apps have issues with online order fulfillment; Vons users report inventory discrepancies leading to cancelled or modified orders, receiving rotten produce, or missing items R6R21R26R33, while Kohl's users report receiving wrong items, not receiving items, or orders being cancelled if not picked up in time .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Vons Deals & Delivery 4/5 · US App: The app needs to have more product pictures and better display of the product.
  2. [R9] Vons Deals & Delivery 3/5 · US Clipped: Wish there was a clip all button, annoying to have to go and keep clipping everything every week
  3. [R14] Vons Deals & Delivery 5/5 · US Love Vons!: Always get quality items and great service! Love the app and the coupons!
  4. [R15] Vons Deals & Delivery 3/5 · US Clipped deals: It’s too hard to add clipped deals to my account. It wants to add them to the basket.
  5. [R1] Vons Deals & Delivery 1/5 · US Hard to navigate: I hope they can change to like Stater Bros. Theirs is super easy. At checkout you just put your phone number at time of purchase . As long as you have your phone number plugged in as a member. Please change yours
  6. [R13] Vons Deals & Delivery 2/5 · US Why is this so hard: For an app that supposed to make a regular chore easier, nothing about the information in the app is intuitive. Why can’t I find where to let the store know that I’m in the parking lot waiting for my regular subscribed order? Why can’t I figure out how to add a child’s prescription to my Health Account? It seems like all the most compelling reasons to use this app are hidden i
  7. [R18] Vons Deals & Delivery 3/5 · US Navigating: So hard to navigate and soooooo many pages.
  8. [R28] Vons Deals & Delivery 5/5 · US Fast easy: This was super easy, I was concerned about the difficulty in picking and choosing and searching etc. But it was surprisingly fast and easy
  9. [R4] Vons Deals & Delivery 1/5 · US Horrible: Every time they mess with this app to make it "more efficient" all they do is make 10xs slower! Now it won't even load.
  10. [R6] Vons Deals & Delivery 3/5 · US Needs some improvements: Updated review. I either shop in store or do pick up orders. The problem with pick up orders is that inventory usually never aligns with current inventory. For example, I buy 6 cases of water, 10 of the same dog food, and 5 packages of fruits. All are in stock via the app. But the order either gets cancelled or heavily modified due to a supposed “out of stock” issues. T
  11. [R7] Vons Deals & Delivery 1/5 · US App does not work: Its been months since I reinstalled the app. I kept bumping into errors where the app would crash and close. Recently, a cashier at one of my Vons recommended I scan the QR code on my receipt for savings. I got promoted to install the Vons app again, which I did but the app crashed immediately. The app doesn’t work and should be revised and updated to prevent all these crashes.
  12. [R12] Vons Deals & Delivery 3/5 · US Lags a bit: The app lags sometimes and kicks you out
  13. [R20] Vons Deals & Delivery 5/5 · US App works great…but…: Vons has 101 methods to promote sales and discounts. Perhaps consolidate to one or two?
  14. [R23] Vons Deals & Delivery 5/5 · US So much better than Ralphs: Used to shop at Ralph’s but more and more it seemed like everything in the store is $5 or more. Also, when I went in for an advertised special they would conveniently be out of stock. Plus, the store on 17th in Costa Mesa felt crowded and dirty.
  15. [R24] Vons Deals & Delivery 3/5 · US Disappointed: Because of the app there is always an issue with pricing. Every time I go and maybe only by 10 things at least one thing is wrong. I always have to check my receipt before I leave. I went there yesterday and the blackberries rung up wrong. Had to go back to the customer service desk and deal with that. And the times that I forget to check my receipt and I go home and then I look at i
  16. [R8] Vons Deals & Delivery 5/5 · US John -meat department Bonita store: John has great customer service. I needed some help and he was busy but he immediately stopped and helped me with a smile! I said thank you and he said your very welcome and thank you for coming to Vons. He genuinely looked like he enjoys his job.
  17. [R16] Vons Deals & Delivery 1/5 · US Extremely buggy: Anything from trying to change the name on the order, to adding delivery instructions, or communicating with the driver, are made almost impossible by an app that is constantly malfunctioning & overall poorly built.
  18. [R17] Vons Deals & Delivery 5/5 · US A true original Safeway/Vons customer: I have shopped in various stores throughout Southern California and overall I have NO complaints if there’s a problem I come back with the product and it’s handled exactly the way it is supposed to be done WITH CUSTOMER SATISFACTION FIRST AND FOREMOST 👍🏽‼️
  19. [R21] Vons Deals & Delivery 3/5 · US Enjoy app but ….: I think the app is great but the staff picking out the items not so much! Seems like they go for the worst of the items! Keeps me from ordering pick up
  20. [R62] Kohl's 4/5 · US Help!: I’ve used the Kohls app for years. Loved using it. All of a sudden it tells me to update, so I did, won’t let me, says I need a 17 or higher phone?? I have an 8+. Disappointed that I couldn’t use for a 30% off on Sephora. I even tried deleting and reinstalling. Didn’t work. What can I do?
  21. [R64] Kohl's 1/5 · US Unable to use this app / no support for older phones: Your latest update requires iOS 18 or later. My iPhone 8 cannot update beyond iOS 16. You’ve rendered the app I’ve been using for years as now useless. Don’t tell me I need to buy a new phone. Any work around? Another version for us frugal shoppers who don’t need the latest phone?
  22. [R71] Kohl's 5/5 · US App is terrible: Cannot get on keeps telling me to update to 18 what is going on
  23. [R79] Kohl's 1/5 · US App no longer works on older phones: The latest update doesn’t work on an older phone, whether using the app or website.
  24. [R61] Kohl's 1/5 · US Always Glitching: It is infuriating to shop with this app. It constantly glitches. When I’m in the store for a pick up, it takes forever (and several closing out the app and reopening it) to get the location of my order. At home, it brings me to a blank screen when I want to read reviews. When I add things to my bag and am still working on making decisions, it automatically empties my bag with
  25. [R66] Kohl's 3/5 · US Reviews: You can never see the reviews on the app for some reason.
  26. [R72] Kohl's 3/5 · US No reviews?: Why don’t any of the reviews pop up? You click on the reviews of items and you get a blank page.
  27. [R26] Vons Deals & Delivery 4/5 · US Order: My order was missing a strawberries that I ordered
  28. [R33] Vons Deals & Delivery 2/5 · US Not a fan of Vons delivery: Go shop yourself. Half the time you’re missing items even if you give a substitute.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store