Favor vs Beyond Menu Food Delivery

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Favor 2/5 · US Its 2026. Surely your app should have a paste functionality. Web version usage only.: The fact I can't paste my delivery instructions from Doordash/UberEats into Favor and even using the text replacement on my phone wont work is the reason for my one star. The fact I had to open my laptop, paste my instructions in Gmail(see even Gmail has paste functionality) and then add it to Favor that way is c
2. [R9] Favor 3/5 · US it’s pretty alright: I really do like how convenient it is to order from HEB for delivery, it’s mainly what I use it for! however the search engine in place is extremely hard to navigate. I can’t look up specific products without the engine giving me products that don’t even relate to the item I’m looking for. I think if the search function was fixed I’d give it closer to a 5 star rating.
3. [R12] Favor 3/5 · US Unable to save HEB cart: The service itself is awesome but I hate when I start an order then have to do something else and come back to an empty cart. I have to start shopping all over again and it’s time consuming.
4. [R21] Favor 3/5 · US Told Items are unavailable after order placed when ordering groceries through the app: I don’t know why Shipt is able to show me if an item is low in stock or unavailable when I’m shopping on HEB through the app but Favor cannot. Every time I order HEB through Favor, I get notified by the shopper that at least 2 (usually more) of the items are out of stock so I’m stuck with a partial order. For e
5. [R4] Favor 1/5 · US App is fine Favor service is awful: I really wanted to like Favor because it’s associated with H-E-B, and I even paid for Favor Gold, but my experiences have been consistently disappointing. The final straw was a recent grocery order worth over $160 that was delivered to a completely different address, not even on my street. I received none of the groceries. While the order was refunded, the cust
6. [R10] Favor 1/5 · US Terrible Service - Delivery’s to Wrong Address or Just Get Cancelled: If you want to hire a service that delivers items (dinner) to other places other than your home, have your deliveries cancelled after extended periods of time for no reason or have items missing from the order that you placed and PAID FOR, then Favor is for you!! They are sadly undependable and unreliable and finally after many
7. [R13] Favor 1/5 · US Fails to deliver: About 75% of the time I use this app I have to cancel my order or request a refund because it is not delivered. This is trash.
8. [R30] Favor 3/5 · US Wrong house!: This is my 4th time using this app and today was terrible. My delivery was left in the wrong house and as soon as I received the message I called my runner, no answer, I texted her, no answer. I go into the support area of the app and I was not satisfied with the answer I was given. So, I looked for the photo of my delivery and went up the street to see where my delivery was left (so
9. [R6] Favor 3/5 · US Expensive & Inaccurate: I’ve never had a bad runner, Favor has the best runners by far :) However the delivery fees are high in comparison and the accuracy of menu options and restaurant hours is not accurate.
10. [R7] Favor 1/5 · US NO REASON FOR FAVOR IN 2026: The best thing about Favor was the fact that you tipped AFTER the service is rendered. That has now been changed to tipping BEFORE the service has been rendered. The end result is the quality of service has absolutely tanked. Night and day difference between the levels of customer service by the driver before and after this change. Additionally, the driver pay struct
11. [R15] Favor 3/5 · US Lack of Price Transparency: Unlike every other app, the final amount given at checkout isn’t the final amount that includes exorbitant service fees (Uber manages to disclose this at the final checkout screen). They charge you the finalized amount, then post delivery are looking to charge through the full amount plus service fees and tip. Instead of taking the additional adjusted amount (like insta
12. [R16] Favor 1/5 · US Scam: Tried this and was a waster of time!!!no food and a notification from my bank they tried to pull money from my account, chat bot said my card was not entered! Scammed! You have been warned.
13. [R19] Favor 1/5 · US They are mean: They won't reactivate my favor account
14. [R24] Favor 3/5 · US Accuracy issues: Favor used to be pretty consistent, but lately order accuracy has taken a huge hit. Favor HEB has always been wrong for me, missing and wrong items, and there’s not a lot they can do about it. The way they solve this is bad, too: they only refund the item amount. Hey, I need that, that’s why I favored it. Especially if it’s groceries. The problem is the time cost, the fact you’v
15. [R34] Favor 1/5 · US Horrible Customer Service: I’ve been over charged my original total is $25.55 and with a tip of $5.03 would make it $30.58 okay, so then I get charged $32.58 so they changed my tip amount this was yesterday 05/14/26 and today 05/15/26 the charges updated from $32.58 to $38.23 for what? I don’t even know and I’ve tried talking to 3 different customer service representatives and they’re no help or j
16. [R43] Favor 1/5 · US Needs a Class Action lawsuit: It is really grimy to lie to customers about final pricing on orders. Favor does this thing where they tell you check out what your final price is and they do an authorization charge for more than that, then after delivery you see you’re charged an extra $2+ that wasn’t for sure listed on the final page of checkout. When it happened the first time support made it seem
17. [R45] Favor 1/5 · US Worst food delivery app I’ve encountered: Gave me a random 20$ dollar credit and when I used it on a single item that was 25$ they tried to charge an extra 25 and then another 15 when that 25 was getting declined. When I complained they apologized and claimed it was mistake on their end and they payed what they said I owed because apparently I owe 40 dollars for a 25 dollar order that was covered
18. [R80] Beyond Menu Food Delivery 4/5 · US Good: Easy to use and prices lower than other apps
19. [R83] Beyond Menu Food Delivery 5/5 · US Amazing: Never have any issues with my local shop and it’s way cheaper than the big delivery apps.
20. [R96] Beyond Menu Food Delivery 5/5 · US Great app for ordering from local places: Thanks for allowing us to order at regular menu prices
21. [R103] Beyond Menu Food Delivery 5/5 · US Great no-bs takeout app: Does everything you need to order great food without robbing you via hidden fees!
22. [R62] Beyond Menu Food Delivery 5/5 · US Easy: Easy to use. Quick. Love it.
23. [R71] Beyond Menu Food Delivery 5/5 · US Super Easy!: I keep returning to this app to order food for the ease and simplicity of ordering. 10/10 recommend!
24. [R85] Beyond Menu Food Delivery 5/5 · US Love the App: Easy to use, super convenient to pick up and go!
25. [R91] Beyond Menu Food Delivery 5/5 · US Very convenient: This app makes it easy to navigate a whole menu on a smartphone, while ordering, and paying. They give you status updates too!