Favor vs Taco Bell Fast Food & Delivery

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Favor 2/5 · US Its 2026. Surely your app should have a paste functionality. Web version usage only.: The fact I can't paste my delivery instructions from Doordash/UberEats into Favor and even using the text replacement on my phone wont work is the reason for my one star. The fact I had to open my laptop, paste my instructions in Gmail(see even Gmail has paste functionality) and then add it to Favor that way is c
2. [R2] Favor 5/5 · US Convenient: So thankful for the opportunity to utilize this service, it’s easy & convenient!!
3. [R9] Favor 3/5 · US it’s pretty alright: I really do like how convenient it is to order from HEB for delivery, it’s mainly what I use it for! however the search engine in place is extremely hard to navigate. I can’t look up specific products without the engine giving me products that don’t even relate to the item I’m looking for. I think if the search function was fixed I’d give it closer to a 5 star rating.
4. [R12] Favor 3/5 · US Unable to save HEB cart: The service itself is awesome but I hate when I start an order then have to do something else and come back to an empty cart. I have to start shopping all over again and it’s time consuming.
5. [R4] Favor 1/5 · US App is fine Favor service is awful: I really wanted to like Favor because it’s associated with H-E-B, and I even paid for Favor Gold, but my experiences have been consistently disappointing. The final straw was a recent grocery order worth over $160 that was delivered to a completely different address, not even on my street. I received none of the groceries. While the order was refunded, the cust
6. [R5] Favor 5/5 · US Great Customer Service: Love the consistency of the individuals who deliver in a timely manner. Occasionally they are overwhelmed with orders but continue to communicate and each meal has been delivered hot. Prefer Favor over Uber and Door Dash, if you compare sites Favor offers more affordable pricing and freer fees. Always courteous when I greet them at door. Nicely done Favor team🩷🙏🩷. God ble
7. [R8] Favor 5/5 · US Favor is My Favorite: I have used Favor since 2019ish when I lived in Houston! You are the most reliable and professional and I appreciate you for just doing your job and doing it better than the rest!
8. [R10] Favor 1/5 · US Terrible Service - Delivery’s to Wrong Address or Just Get Cancelled: If you want to hire a service that delivers items (dinner) to other places other than your home, have your deliveries cancelled after extended periods of time for no reason or have items missing from the order that you placed and PAID FOR, then Favor is for you!! They are sadly undependable and unreliable and finally after many
9. [R6] Favor 3/5 · US Expensive & Inaccurate: I’ve never had a bad runner, Favor has the best runners by far :) However the delivery fees are high in comparison and the accuracy of menu options and restaurant hours is not accurate.
10. [R7] Favor 1/5 · US NO REASON FOR FAVOR IN 2026: The best thing about Favor was the fact that you tipped AFTER the service is rendered. That has now been changed to tipping BEFORE the service has been rendered. The end result is the quality of service has absolutely tanked. Night and day difference between the levels of customer service by the driver before and after this change. Additionally, the driver pay struct
11. [R15] Favor 3/5 · US Lack of Price Transparency: Unlike every other app, the final amount given at checkout isn’t the final amount that includes exorbitant service fees (Uber manages to disclose this at the final checkout screen). They charge you the finalized amount, then post delivery are looking to charge through the full amount plus service fees and tip. Instead of taking the additional adjusted amount (like insta
12. [R19] Favor 1/5 · US They are mean: They won't reactivate my favor account
13. [R24] Favor 3/5 · US Accuracy issues: Favor used to be pretty consistent, but lately order accuracy has taken a huge hit. Favor HEB has always been wrong for me, missing and wrong items, and there’s not a lot they can do about it. The way they solve this is bad, too: they only refund the item amount. Hey, I need that, that’s why I favored it. Especially if it’s groceries. The problem is the time cost, the fact you’v
14. [R34] Favor 1/5 · US Horrible Customer Service: I’ve been over charged my original total is $25.55 and with a tip of $5.03 would make it $30.58 okay, so then I get charged $32.58 so they changed my tip amount this was yesterday 05/14/26 and today 05/15/26 the charges updated from $32.58 to $38.23 for what? I don’t even know and I’ve tried talking to 3 different customer service representatives and they’re no help or j
15. [R43] Favor 1/5 · US Needs a Class Action lawsuit: It is really grimy to lie to customers about final pricing on orders. Favor does this thing where they tell you check out what your final price is and they do an authorization charge for more than that, then after delivery you see you’re charged an extra $2+ that wasn’t for sure listed on the final page of checkout. When it happened the first time support made it seem
16. [R45] Favor 1/5 · US Worst food delivery app I’ve encountered: Gave me a random 20$ dollar credit and when I used it on a single item that was 25$ they tried to charge an extra 25 and then another 15 when that 25 was getting declined. When I complained they apologized and claimed it was mistake on their end and they payed what they said I owed because apparently I owe 40 dollars for a 25 dollar order that was covered
17. [R69] Taco Bell Fast Food & Delivery 3/5 · US .: It was good at first but now everytime I use it it just says that “there’s a hiccup in progressing your payment”
18. [R79] Taco Bell Fast Food & Delivery 1/5 · US Hiccup processing payment: Haven’t been able to actually place an order for maybe a year now? Used to work fine, but has decided it doesn’t want to process an order. Have tried at various locations and reinstalled the app to no avail. Fix yo app
19. [R96] Taco Bell Fast Food & Delivery 1/5 · US Horrible: Takes the money but then will tell me there was a hiccup. How is there a hiccup when the money was taken?
20. [R99] Taco Bell Fast Food & Delivery 1/5 · US Payment doesn’t work: Haven’t been able to order TB for weeks now. Every time I get to the payment section it just spins and spins and spins. Tired of it. Instead I just go Nextdoor to BK where their app works.
21. [R28] Favor 2/5 · US let us modify or cancel at no charge: it’s happened to all of us. we forget to add an item or two and wish we could add those items after we’ve placed the order. sure, we have the option to cancel and reorder, but it will charge us. times are tough, make this a little easier please.