Passport Parking vs ParkMobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R8] Passport Parking 4/5 · US Upgrade: Pay your amount awesome! There should be a map in the app so you can easily access the location of the your parking space. This way when you forget to grab the number on the parking meter, you can search your location instead of running back to where you parked
2. [R13] Passport Parking 2/5 · US Bad app: This app is awful. I normally use ParkMobile in my neighborhood towns. Unfortunately north shore mass uses this app. It is so bad. It doesn’t remember your parking time enough to realize you haven’t used up the allotted max parking time in a zone. So it won’t let you re park in the same zone when you expire even though you have not parked the maximum time. ParkMobile remembers this. It’
3. [R61] ParkMobile 1/5 · US Who designed this app?!?: Someone who has never used it…or has never used public parking…or has never driven a car, that’s who. It doesn’t work with the iPhone camera. Come on, guys. This is common sense. Fix your app!!!!!
4. [R79] ParkMobile 5/5 · US Functional: It works. Easy to understand. Does what it needs to do. Don’t change it.
5. [R9] Passport Parking 3/5 · US iOS UI buttons missing: Can't see numbers as I type space number. IOS problem compounded by non universal design. Tried to add a car today. There is no SUBMIT button showing on the form. Pressing RETURN on keyboard doesn't submit form. App has not been updated for iOS 26. Is there nobody working? What do they do with the money they are making? Submit button shows during iPhone mirroring, so that m
6. [R12] Passport Parking 3/5 · US Help!: I’m trying to add a vehicle and there is no submit button. I can add the info but there is no way to save it. I also tried to edit an existing vehicle but the same thing. No submit button. iPhone 15 iOS 26.1
7. [R66] ParkMobile 3/5 · US Fix the Search Bar!!!: Much better than it was, but sometimes I have to spam click the search bar because it just doesn't open! Please fix, it's been like this for over a year
8. [R72] ParkMobile 1/5 · US Bad customer service: Customer service takes about 30 to 40 minutes to connect while the AI prompts you ever couple of minutes if you’d like to continue waiting. Then once connected it took over 10 minutes for the agent to respond back, only ever answering every 5 to 10 minutes. They offer zero support on payment claiming that they do not have authority, which is an outright lie. I paid for a serv
9. [R1] Passport Parking 1/5 · US Not Working after latest patch…: Usually works great and now it won’t even open up on my phone. Maybe revert back to an earlier build that actually works… I mean just think of all the convenience fees you’re missing out on.
10. [R4] Passport Parking 1/5 · US Cannot open app: I’m their latest update I can no longer even open the app. Now I’ll be stuck with a parking ticket. Thanks!
11. [R70] ParkMobile 1/5 · US Can’t verify: Download the app unfortunately every time the app asked to verify my phone number with the code sent via SMS, the app would say invalid code. So in my case, the app doesn’t work.
12. [R82] ParkMobile 1/5 · US Account stolen and no recourse: My account with my saved credit card info was stolen and used across the country. As soon as I noticed I had a two hour parking active I checked it out in the app. I immediately contacted support and told there’s nothing they can do and will not reverse the charge or even delete my application because there is an active parking session in progress. I also contacted
13. [R15] Passport Parking 3/5 · US A racket: Why is there a “convenience fee” if THIS IS THE ONLY WAY TO PAY FOR PARKING AVAILABLE!!!
14. [R63] ParkMobile 3/5 · US Service Fee Bad: Charging a service fee in addition to parking fee - not good. It’s not a convenience fee, it’s greed.
15. [R74] ParkMobile 2/5 · US Parking price: Way too expensive to park. !!
16. [R97] ParkMobile 4/5 · US Makes it easy to spend outrageously inflated amounts of money for parking.: Is it me, or do the rates being charged for parking keep going up and up and up and up?
17. [R2] Passport Parking 4/5 · US Wanting for better support when app malfunctions: When app malfunctions, little to no ownership is taken by Passport. Limited support/coordination with local parking authorities, even for simple issues, makes for a frustrating experience, especially given that this has become a more popular payment option.
18. [R50] Passport Parking 1/5 · US Chat support is a lie: It has a “chat with us” button. The “us” doesn’t exist. It’s an unhelpful bot that, when links to FAQ pages don’t solve your problem, then tells you there is actually no live chat. Don’t call it “chat” or else let people know when they start that you don’t provide agents or actual support. Have issues paying for parking? You’re on your own.
19. [R106] ParkMobile 1/5 · US Worthless Customer Service: The app design is lacking, and the company takes zero responsibility for design related errors. Good luck using this garbage app.