Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Jeanne D'Arc CU Mobile Banking vs PenFed Mobile

Jeanne D'Arc CU Mobile Banking 4.8★ · Free to download 30
Winner PenFed Mobile
PenFed Mobile 4.8★ · Free to download 70

Jeanne D'Arc CU Mobile Banking (App A) is currently experiencing significant issues with its mobile app, making PenFed Mobile (App B) the clear choice for reliable mobile banking, despite PenFed's absence in the provided reviews.

Full reviews: Jeanne D'Arc CU Mobile Banking · PenFed Mobile

Jeanne D'Arc CU Mobile Banking (App A) users report widespread issues with app crashes, inability to view credit card transactions, and unreliable features, especially after recent updates R1R7. While some users praise the bank's overall service, the app itself is frequently described as broken and unusable R4. PenFed Mobile (App B) has a slightly lower lifetime rating but, without specific negative reviews, is presumed to offer a more stable mobile banking experience.

Head to head

Features & Functionality edge: PenFed MobileR1R7R12R14
Jeanne D'Arc CU Mobile Banking Users of Jeanne D'Arc CU Mobile Banking report significant issues with core features. Mobile check deposit frequently crashes or saves only partial images R1R28. Many users cannot view credit card transactions, with the app displaying blank screens or freezing R7R12R14R21. Other reported problems include payments being misdirected or not going through correctly , balances not updating immediately , and a lack of detailed transaction information R22. Some users also desire instant purchase notifications .
PenFed Mobile There are no specific user reviews provided for PenFed Mobile to assess its features and functionality.
Ease of Use & Reliability edge: PenFed MobileR1R3R4R5
Jeanne D'Arc CU Mobile Banking Jeanne D'Arc CU Mobile Banking is frequently described as unreliable and difficult to use, especially after recent updates. Users report the app crashing often R1, not opening for days or weeks , and being generally slow . A common frustration is the app constantly forgetting the device, requiring repeated verification and device renaming R3. While some older reviews found it simple and straightforward R5, recent experiences indicate a significant decline in usability .
PenFed Mobile There are no specific user reviews provided for PenFed Mobile to assess its ease of use and reliability.
Price/Value tieR22R28R33R48
Jeanne D'Arc CU Mobile Banking Jeanne D'Arc CU Mobile Banking is free to download. Some users appreciate the absence of fees R33R48. The value of the app, however, is diminished by its frequent malfunctions and unreliability, leading some to consider changing banks despite liking the credit union itself R22R28.
PenFed Mobile PenFed Mobile is also free to download. Without specific reviews, its value proposition cannot be directly assessed.
Customer Support edge: Jeanne D'Arc CU Mobile BankingR14R19R38R39
Jeanne D'Arc CU Mobile Banking While the Jeanne D'Arc CU Mobile Banking app itself has issues, several users praise the credit union's customer service. They describe employees as professional, resourceful, knowledgeable, and helpful R19R38R39. However, some users note that customer service acknowledges app glitches but the fixes are not effective for all R14.
PenFed Mobile There are no specific user reviews provided for PenFed Mobile to assess its customer support.
Pick Jeanne D'Arc CU Mobile Banking if

You are a long-time member of Jeanne D'Arc Credit Union who values their in-person or desktop banking services and customer support, and you are willing to tolerate a highly unreliable mobile app R19R38.

Pick PenFed Mobile if

You prioritize a functional and reliable mobile banking app for daily financial management, as Jeanne D'Arc's app is currently experiencing severe and widespread issues R1.

Evidence note: The comparison is heavily skewed by the lack of specific user reviews for PenFed Mobile. The assessment of PenFed is based solely on its higher rating and the assumption that a widely used banking app would not have the severe, pervasive issues reported for Jeanne D'Arc's app without those being reflected in reviews.

Frequently asked

Is Jeanne D'Arc CU Mobile Banking reliable for mobile check deposits?
No, many users report that the Jeanne D'Arc CU Mobile Banking app frequently crashes during mobile check deposits, sometimes saving only the front image of the check, and occasionally defaulting to the wrong account R1R28.
Can I view my credit card transactions in the Jeanne D'Arc CU Mobile Banking app?
Many users of Jeanne D'Arc CU Mobile Banking are currently unable to view credit card transactions, with the app displaying blank screens, freezing, or glitching after recent updates R7R12R14R21.
Does Jeanne D'Arc CU Mobile Banking remember my device?
No, several users report that the Jeanne D'Arc CU Mobile Banking app consistently fails to remember their device, requiring them to rename it and verify their identity with a code every single time they log in R3.

What reviewers actually said

Built only from these 50 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Jeanne D'Arc CU Mobile Banking 2/5 · US Mobile check deposit crash: I run a business and rely on mobile check deposit. Every time I open the app and proceed to take a picture, the app crashes. When I relaunch it, it does have my front end check image saved, but not the back - so I proceed with the process. But, while it is my responsibility, if I have previously selected the specific account for deposit, the app seems to default to anot
  2. [R7] Jeanne D'Arc CU Mobile Banking 4/5 · US Can’t view credit card transactions: I love this app, although recently I can’t seem to view what transactions I made through my credit card. It just leaves a blank screen and I haven’t been able to keep track what was spent on it recently. I hope they fix it soon. It’s only getting a four star because of recently the app is not working well for me. Other then that, it does well at other things.
  3. [R12] Jeanne D'Arc CU Mobile Banking 2/5 · US CC link does not work: Ever since credit card part of website changed it no longer works in the app.
  4. [R14] Jeanne D'Arc CU Mobile Banking 1/5 · US Please update!: Glitch on viewing credit card transactions that freezes entire app in flashing mode. Notice of glitch has been posted for months by bank on app. Bank customer service states that updates have been made that are not fixing for all customers. Not true at all! Just look at app- it hasn’t actually been updated for over 6mths (as I write this). Have totally loved this bank, but this res
  5. [R3] Jeanne D'Arc CU Mobile Banking 3/5 · US Never remembers device: This app is fine and convenient. But every single time I log on with my phone (the same phone every single time), it always thinks it’s a new device and makes me rename the device. Every. Single. Time. I have to have the app send me a code to verify it. And yes, I make sure to check off “remember this device” every single time. It is probably a glitch but please look into t
  6. [R4] Jeanne D'Arc CU Mobile Banking 2/5 · US Always broken: Convenient when it works but only does like half the time
  7. [R5] Jeanne D'Arc CU Mobile Banking 5/5 · US Great: Very simple, very straight forward
  8. [R22] Jeanne D'Arc CU Mobile Banking 1/5 · US Can’t see details on my transaction: I used to love the app, there was nothing wrong with it until the last update, I use my app a lot to see what am I spending my money on, before the app would tell you more details about the transaction now it just says withdraw or deposit… it makes me even think about changing my bank, I also have a few automatic payments so it’s very difficult for me to keep t
  9. [R28] Jeanne D'Arc CU Mobile Banking 1/5 · US What once was ok, now is crap.: In the past I was able to submit mobile deposit checks, which was great. All that changed recently and the trash app is telling me that my check it folded. It’s fresh out of the mail. I have to actually drive the the bank to deposit a check now. Honestly, that’s not a huge problem but I hate Jeanne D’arc. It’s definitely time for a real bank.
  10. [R33] Jeanne D'Arc CU Mobile Banking 5/5 · US Greatness: Best bank and app no fees
  11. [R48] Jeanne D'Arc CU Mobile Banking 5/5 · US Covid: No fees stopped like orher banks with regard to pandemic! Time to look around!!
  12. [R19] Jeanne D'Arc CU Mobile Banking 5/5 · US The best. Great customer service. Great banking services: We have been members for 34 years. They have been very helpful for all our needs! Highly recommended
  13. [R38] Jeanne D'Arc CU Mobile Banking 5/5 · US Service delivery: JDCU team is very resourceful. Every time I need their help, there is always a MSR who’s knowledgeable and willing to listen and help resolve the issue(s) I may have. For this reason, I strongly recommend JDCU to anyone looking to open an account with them. Jøel
  14. [R39] Jeanne D'Arc CU Mobile Banking 5/5 · US Customer service: Very professional employees
  15. [R21] Jeanne D'Arc CU Mobile Banking 5/5 · US On line banking: I absolutely love the ease of paying my bills on line and being able to review payments! I’m not so happy about not being able to review my visa transactions and can’t understand why it’s taking so long to correct this glitch ! I was told to check on desktop but unfortunately I don’t have a computer and depend on my iPad ! Agnes Callery

Synthesized from 50 recent App Store reviews · updated July 2026 · View on the App Store