Head-to-head
GoodRx vs RxLocal
GoodRx
85
Winner
GoodRx
RxLocal
45
GoodRx is the better choice for prescription savings and ease of use, while RxLocal struggles with significant app functionality and reliability issues.
GoodRx excels at helping users find significant savings on prescriptions, often beating insurance prices, and is generally easy to use. RxLocal, while aiming to connect users with their local pharmacy for refills and communication, is plagued by frequent app crashes, notification failures, and registration problems.
Head to head
GoodRx GoodRx is highly praised for its ability to provide significant savings on prescription medications, often making them cheaper than insurance co-pays R8R10R11R23. Users frequently report saving thousands of dollars and finding it invaluable, especially when uninsured or between jobs R10.
RxLocal RxLocal's primary features revolve around refilling prescriptions and communicating with a specific local pharmacy R64. There is no mention of prescription price comparison or savings features in the reviews.
GoodRx Many GoodRx users find the app easy to use, straightforward, and convenient for looking up medications and prices . However, some recent reviews mention navigation difficulties, too many 'are you human' sliders, and issues finding specific features like prescription fill status or companion card pricing R2R3R6R14.
RxLocal RxLocal is frequently criticized for being clunky, not user-friendly, and having a poor layout R64. Users struggle with navigation, switching pharmacies, and managing their medication lists, which often become cluttered or lose entries .
GoodRx GoodRx users have reported difficulty getting refunds for telehealth services that didn't result in treatment, with requests going unanswered R1R9. There's also a complaint about being charged for an unused account with no clear way to stop the charges R7.
RxLocal RxLocal users report difficulties with customer service, including being unable to connect to their pharmacy despite multiple attempts and reaching out to support R82. Some users also note a lack of a help line or effective in-pharmacy support for app issues .
GoodRx GoodRx is free to download and offers significant savings on prescription costs, often making medications cheaper than insurance R10R11. There is a premium option, GoodRx Gold, which offers bigger discounts, but some users find the advertising for it misleading or have trouble seeing its pricing in the app R13R14.
Pick GoodRx if
Pick GoodRx if you are looking to save money on prescription medications, whether you have insurance or not, and want an app that is generally reliable and easy to use for price comparison R10R11R23.
Pick RxLocal if
Pick RxLocal if your specific local pharmacy exclusively uses this app for refills and communication, and you are willing to tolerate frequent app glitches, login issues, and notification failures R69.
Evidence note: GoodRx has a significantly larger number of reviews, providing a more robust dataset for its performance and user experience. RxLocal's reviews, while fewer, consistently highlight critical functionality issues.
Frequently asked
Can GoodRx save me money on prescriptions?
Is RxLocal reliable for managing prescriptions?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R8] GoodRx Marsha Lee: Excellent savings! Amazing site! Highly recommend!
- [R10] GoodRx Noah: The greatest app ever created for people without health insurance or in between jobs that offer health insurance. It has saved me thousands of dollars. Thank you GoodRx!
- [R11] GoodRx GoodRx saves: I have saved lots of money using GoodRx since losing my job. It is a gold mine
- [R23] GoodRx Good RX is great!: I have insurance and Goid Rx is cheaper than my insurance “Blue Cross Blue Shield”. Good RX 🔥🔥🔥
- [R1] GoodRx Terrible app. Will take your money: Got online consultation just to be told I need to go see a primary care doctor. Ummm isn’t that why I paid to see you? Extremely disappointed and I want my $49 back.
- [R9] GoodRx absolutely horrible experience: i paid $40 for them to tell me they couldn’t treat my uti and that i needed to go to urgent care instead. when i asked if i could receive a refund since i wasnt receiving any treatment, i was left completely unanswered and instead sent a “discharge” paperwork. wish i could give it 0 stars
- [R64] RxLocal Good start, major gaps: What’s there is good, especially being able to message the pharmacy and refill meds in the app. However the interface is clunky, and feels unfinished. The only way to see the status of refills that have already been requested is to start the refill workflow again- there’s no place to see at a glance what’s in process. Also even with notifications enabled, the app does not g
- [R95] RxLocal Offer delivery: Offer delivery on refill page
- [R2] GoodRx In my experience: I have trouble with navigating this app. Maybe I need practice
- [R3] GoodRx Too many hoops: This app has been helpful to me for several years, but it now has annoying “are you human” sliders at every turn. Now it’s just a waste of time. FIRED!
- [R6] GoodRx CVS: I need a prescription fill at CVS I don’t see it here.
- [R14] GoodRx Pricing for Good Rx Companion card is not shown: I have subscribed to the Good Rx Companion program, but the app shows only the normal pricing, which is quite a bit higher. Please, make you app easier to use so I don’t have to search a website on the internet for pricing. Thanks
- [R20] GoodRx Service good but app changes...: I like the service overall, and have no complaint as someone that combines the discounts with existing insurance. However, recent changes to the app have made managing reminders impossible to find. I feel like they might have removed the feature, but the notifications still exist on my phone, with no way to modify or remove them.
- [R26] GoodRx Medication: Works every time.
- [R53] GoodRx App works, good prices: The app works smoothly as of June 2026 and I’ve gotten better prices through it.
- [R7] GoodRx Horrible: I’ve been trying for so long to stop these charges on my account that I have t had in MONTHS!!! There is nothing it seems I can do to stop my card from being charged for a app/account I’ve never used.
- [R82] RxLocal Horrible: This application has been absolutely impossible to use. Despite registering and reaching out to customer service multiple times, I still have not been able to connect to my pharmacy. I have no ability to access my prescription information. I will likely have to switch pharmacies as a result of the ineffectiveness of this application and the negative impact it is having on my ability to a
- [R13] GoodRx The Member add is a bit misleading: Listing the Member price could lead users to a subscription they do not need
- [R67] RxLocal Horrible / Worthless: How this app has a 4.7 star rating is beyond me! It’s worthless ! It loses my medication list over and over again. Sick of it.
- [R69] RxLocal App is great -when it works: This app is a convenient way to order refills and check on the status of prescriptions. However, the refill page hasn’t worked in a while. I had been able to order refills by messaging the pharmacy through the app, but today the app won’t load - just the “bouncing capsule”. I tried restarting my phone but the app still won’t load. Hope these issues are corrected soon.
- [R73] RxLocal Not working: At this very moment the pill that is pictured flipping as part of the opening graphic continues to spin without logging on. It has done this off and own. Very frustrating.
- [R76] RxLocal Doesn’t work: Won’t ever load. I’m tired of watching the capsule bounce around.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store