RxLocal

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 4/5 · US Simple: First time using to refill my meds and it was simple.
2. [R7] 5/5 · US Easy to use!!: No phone numbers to dial and menu to punch numbers into. App loads my meds and I just check the box and schedule for pick up.
3. [R22] 5/5 · US Easy and quick!: I love how easy it is to order a prescription and how quickly it is refilled!
4. [R23] 5/5 · US Refill: Easy to order
5. [R8] 2/5 · US Good start, major gaps: What’s there is good, especially being able to message the pharmacy and refill meds in the app. However the interface is clunky, and feels unfinished. The only way to see the status of refills that have already been requested is to start the refill workflow again- there’s no place to see at a glance what’s in process. Also even with notifications enabled, the app does not g
6. [R32] 5/5 · US Helpful: Great app to connect with my pharmacy for refills and questions.
7. [R45] 4/5 · US App: I like this app because it’s easier to text you than to call sometimes
8. [R47] 5/5 · US Optimal: Very easy to use and I like the messaging feature.
9. [R1] 5/5 · US Amazing: This is an amazing convenient app
10. [R5] 5/5 · US Nice: I like, when it works(90%), to see my Rx info without bothering the pharmacist.
11. [R24] 5/5 · US Helpful: I’m Deaf and much easier to do this app! 2 thumbs up!
12. [R36] 5/5 · US Love it: I love the app I don’t have to go to the web site I can just go to the app so much better
13. [R80] 5/5 · US User Friendly & Convenient: Super user friendly and convenient! I like how it also shows the day your prescription order expires as well as how many refills you have left so I do not have to remember to look at my bottle before work on days I need to get refills.
14. [R89] 5/5 · US The app is great: The app helps me know the status of all my medications. A suggestion: allow each prescription to be designated as active or in active so under my currently used prescriptions in a distinct group.
15. [R93] 5/5 · US Best app: Not only is it convenient to re-order medication but it’s great in a doctors office to show them the list and dosage, exactly what you’re on.
16. [R9] 5/5 · US Very helpful but: The app makes refilling my medication very easy but as I write this the app doesn’t load It’s stuck on the loading screen and just has the pill bouncing as if it’s loading I’ve tried deleting it, restarting my phone, giving the app full access to everything and everything I can think of
17. [R14] 1/5 · US Not working: At this very moment the pill that is pictured flipping as part of the opening graphic continues to spin without logging on. It has done this off and own. Very frustrating.
18. [R15] 3/5 · US App is great -when it works: This app is a convenient way to order refills and check on the status of prescriptions. However, the refill page hasn’t worked in a while. I had been able to order refills by messaging the pharmacy through the app, but today the app won’t load - just the “bouncing capsule”. I tried restarting my phone but the app still won’t load. Hope these issues are corrected soon.
19. [R16] 1/5 · US Doesn’t work: Won’t ever load. I’m tired of watching the capsule bounce around.
20. [R11] 3/5 · US This app could be great: This app never sends me notifications that my meds are done. I have to open up the messages and see if they have seen filled. It would be great to get a text message or if there was any sort of notification marker on the app anyway to show that there was any sort update in status to remind me to check on them. I feel like that's one purpose of this app that's is really lac
21. [R27] 4/5 · US Notifications: I don’t receive notifications the pharmacy has messaged me.
22. [R88] 3/5 · US Since Update The App Isn’t Working Right: Before the April or May 2026 Update this app was so accurate and helpful. Now I don’t get app badge notifs, messages or real time info! Please fix the new bugs or role back to previous version!
23. [R10] 1/5 · US Horrible / Worthless: How this app has a 4.7 star rating is beyond me! It’s worthless ! It loses my medication list over and over again. Sick of it.
24. [R13] 2/5 · US Active meds: I hate that meds drop off the screen as soon as you fill the last refill. It’s easy to miss meds that I need to be on routinely.
25. [R17] 3/5 · US Could be improved: The app needs to allow the ability to remove medications that are no longer being used so they no longer appear in the medication list
26. [R18] 3/5 · US Disappear: Wish scrips with no refills wouldn’t disappear. Leads me to forget to ask Dr. for refill.
27. [R30] 1/5 · US Horrible: This application has been absolutely impossible to use. Despite registering and reaching out to customer service multiple times, I still have not been able to connect to my pharmacy. I have no ability to access my prescription information. I will likely have to switch pharmacies as a result of the ineffectiveness of this application and the negative impact it is having on my ability to a
28. [R34] 2/5 · US Only things consistent are the glitches 🤦🏻‍♀️: Seriously wish my pharmacy would switch to a different app. It seems there is always something not working correctly with RxLocal. Sometimes it logs you out and when you try to log in again it tells you there is an error of some kind. Only way I have found to bypass that is deleting the app and reinstalling. Other times when I’m trying to refill presc
29. [R38] 1/5 · US Garbage: Can not get past registration even after checking with pharmacy for accuracy of data on file.
30. [R40] 4/5 · US Love the app except for one thing.: The app is awesome. Very prompt to answer messages. My only issue is about once a month or maybe once every other month it will log you out and no matter how hard you try, your user name and password will not be accepted and it will time out. Once it times out all you have to do is restart the app, and then will open up without your password. None of it makes an
31. [R6] 1/5 · US Can’t monitor Deliver: Can’t monitor delivers go to website says 404
32. [R25] 5/5 · US Offer delivery: Offer delivery on refill page
33. [R49] 1/5 · US No auto refill: I expect these shady mail pharmacies to AT LEAST auto-ship my prescriptions when they’re available. On top of this, they were somehow able to give me the wrong quantity after very clear, explicit constructions from the prescriber. And then have the audacity to tell me that all of the medication had shipped and I had needed to recheck the bag it came in. If I didn’t have poor Women’
34. [R50] 1/5 · US Needs Major Updates !!: App does not allow patients to be able to see prescriptions being filled. App also does not allow patient’s to check on delivery times. And if a prescription shows up on your doorstep and you had no way of knowing it was even going to be delivered, they will not drop it off without a signature. And it will be sent back to the pharmacy and you’ll have to jump through hoops
35. [R4] 3/5 · US Adequate App: This app is adequate to get the job done, but I don’t find it very user friendly. It needs more specific directions, easier ways to switch from 1 pharmacy to another to message, and the texting option gives a link to messages from the pharmacy but the link, when used, does not show the message. You must log into RxLocal & switch to the correct pharmacy by changing it to primary fir
36. [R20] 3/5 · US RxReview: Good app. Could have a better layout. Could run smoother. Another than that. It has everything you need to refill your medications.
37. [R59] 2/5 · US Needs a rewrite: I stay with Moyes drugstore because of the staff because we are small town trying to support our locals, but if it was based off of the app, I would not be at this Pharmacy. This app loses medication‘s. When you check to see the dates it should have the visible dates when you refilled it last how many refills you have left left on it it does not do that and if you click to check m
38. [R229] 1/5 · US Schedule delivery: I have never had the delivery actually go threw the system. Always shows as pick up when I call them