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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

GoodRx vs Walgreens

GoodRx 4.8★ · Free to download 85
Winner GoodRx
Walgreens 4.8★ · Free to download 65

GoodRx is the better choice for prescription savings and telehealth, while Walgreens is better for integrated pharmacy services and general retail, despite its app's technical issues.

Full reviews: GoodRx · Walgreens

GoodRx excels at providing significant savings on prescriptions and offers telehealth services, though some users report issues with refunds for consultations R1R9. Walgreens, while a comprehensive pharmacy and retail app, struggles with app stability, prescription management, and in-store stock issues R72.

Head to head

Prescription Savings & Pricing edge: GoodRxR8R10R11R23
GoodRx GoodRx is highly praised for its ability to save users significant money on prescriptions, often making medications cheaper than insurance R8R10R11R23. Many users consider it a 'life saver' for those without insurance or in between jobs R10.
Walgreens Walgreens users mention refilling prescriptions, but the focus is more on the process and availability rather than explicit savings. Some users report issues with coupons being hidden after updates or the inability to apply discount codes .
Ease of Use & App Functionality edge: GoodRxR2R3R20R21
GoodRx GoodRx is generally described as easy to use and navigate R21. However, some recent updates have introduced annoying 'are you human' sliders and made managing reminders difficult R3R20. One user also found the app navigation challenging R2.
Walgreens Walgreens' app frequently receives criticism for being unstable, crashing, and difficult to use R61. Users report issues with logging in repeatedly , incorrect information, and buttons not working R72. The photo printing feature is also cited as problematic R61R94R103R118.
Telehealth Services tieR1R9
GoodRx GoodRx offers online consultations, but some users have negative experiences, paying for consultations only to be told they need to see a primary care doctor or urgent care, without receiving a refund R1R9.
Walgreens Walgreens reviews do not mention telehealth services directly, focusing instead on in-store pharmacy and retail experiences.
Prescription Management & Fulfillment edge: GoodRxR27R36R70R72
GoodRx GoodRx primarily provides coupons and pricing information, requiring users to shop around for pharmacies that accept them R27R36. Some users note that certain pharmacies, like Sam's Club, do not accept GoodRx R36.
Walgreens Walgreens users frequently report issues with prescription fulfillment, including long wait times, medications being out of stock, and incorrect refill information R70R72. The auto-refill feature is also problematic, turning on unwanted refills .
Customer Service & Support tieR7R9R62R71
GoodRx GoodRx users report difficulty getting refunds for telehealth services that did not provide treatment R9. There are also complaints about unexplained charges R7.
Walgreens Walgreens receives mixed reviews for customer service. While some users praise specific staff members for being helpful and friendly R62R71, others express frustration with communication regarding prescription changes and general in-store customer service .
Pick GoodRx if

you are primarily looking to save money on prescription medications, especially if you are uninsured, underinsured, or find your insurance copays to be high R10R11R23. You should also pick GoodRx if you need quick price comparisons across different pharmacies .

Pick Walgreens if

you are a regular Walgreens customer who values the convenience of managing refills, photo orders, and shopping for other retail items within one app, and are willing to tolerate occasional app glitches and potential in-store fulfillment issues R62R71.

Evidence note: GoodRx reviews are heavily skewed towards positive experiences regarding prescription savings, with negative feedback mainly concerning telehealth refunds and minor app navigation issues. Walgreens reviews are more varied, with strong praise for in-store staff but significant criticism for app functionality, prescription fulfillment, and stock availability.

Frequently asked

Can GoodRx help me save money even if I have insurance?
Yes, many GoodRx users report that the app helps them find prescription prices that are cheaper than their insurance copays, even for those with Medicare or Blue Cross Blue Shield R23R48R49.
Does the Walgreens app have issues with photo printing?
Yes, multiple Walgreens users report significant problems with the photo printing feature, including incorrect cropping, difficulty with coupon codes, limits on print quantities, and general app instability when trying to order photos R61R94R103R118.
Are there any hidden costs with GoodRx?
While GoodRx is free to download and use for coupon savings, some users have reported issues with unexpected charges for telehealth consultations that did not result in treatment or for accounts they no longer use R1R7R9. There's also a mention of a 'Member add' that could lead users to a subscription they don't need R13.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] GoodRx 5/5 · US Marsha Lee: Excellent savings! Amazing site! Highly recommend!
  2. [R10] GoodRx 5/5 · US Noah: The greatest app ever created for people without health insurance or in between jobs that offer health insurance. It has saved me thousands of dollars. Thank you GoodRx!
  3. [R11] GoodRx 5/5 · US GoodRx saves: I have saved lots of money using GoodRx since losing my job. It is a gold mine
  4. [R23] GoodRx 5/5 · US Good RX is great!: I have insurance and Goid Rx is cheaper than my insurance “Blue Cross Blue Shield”. Good RX 🔥🔥🔥
  5. [R2] GoodRx 4/5 · US In my experience: I have trouble with navigating this app. Maybe I need practice
  6. [R3] GoodRx 3/5 · US Too many hoops: This app has been helpful to me for several years, but it now has annoying “are you human” sliders at every turn. Now it’s just a waste of time. FIRED!
  7. [R20] GoodRx 4/5 · US Service good but app changes...: I like the service overall, and have no complaint as someone that combines the discounts with existing insurance. However, recent changes to the app have made managing reminders impossible to find. I feel like they might have removed the feature, but the notifications still exist on my phone, with no way to modify or remove them.
  8. [R21] GoodRx 5/5 · US Nana: Easy to use and very informative 😊
  9. [R1] GoodRx 1/5 · US Terrible app. Will take your money: Got online consultation just to be told I need to go see a primary care doctor. Ummm isn’t that why I paid to see you? Extremely disappointed and I want my $49 back.
  10. [R9] GoodRx 1/5 · US absolutely horrible experience: i paid $40 for them to tell me they couldn’t treat my uti and that i needed to go to urgent care instead. when i asked if i could receive a refund since i wasnt receiving any treatment, i was left completely unanswered and instead sent a “discharge” paperwork. wish i could give it 0 stars
  11. [R27] GoodRx 4/5 · US Easy to use and saves money: This product is straightforward to use and provides the consumer with considerable savings frequently. The only drawback is that many pharmacies don’t take GoodRx coupons so you have to be willing to shop around a bit.
  12. [R36] GoodRx 5/5 · US Good RX: Is great though it is very tuff being a retired 81 years and having to get my medication from different pharmacies according to the market meaning shopping around such as 90 pills of OMPRAZOLE 40 mg for 3 MONTHS and 60 MODAFINIL 200 pills even through the same pharmacy and in order to complete my prescription medication At 81 it is very hard to keep shopping different pharmacies + pharma
  13. [R70] Walgreens 1/5 · US Anyomus: Most horrible pharmacy in Lumberton North Carolina!!! I had a script since 06/15/26 and to date I still don’t have it!!!! People seriously think twice on Walgreens!!!!
  14. [R72] Walgreens 3/5 · US Incorrect information: On way too many occasions I put in an order for a script that showed more refills and was told by the pharmacy there were no more refills left.
  15. [R7] GoodRx 1/5 · US Horrible: I’ve been trying for so long to stop these charges on my account that I have t had in MONTHS!!! There is nothing it seems I can do to stop my card from being charged for a app/account I’ve never used.
  16. [R62] Walgreens 5/5 · US Incredible customer service: Great customer service, fast, and efficient in love with the drive-through. Thank you guy for making my experience that much better.
  17. [R71] Walgreens 5/5 · US Love Walgreens: I have been going to Walgreen’s for many Years! All the Departments are Wonderful,Very Helpful & Friendly
  18. [R48] GoodRx 5/5 · US Great Pricing: Good RX IS always 95% cheaper than my Prescription Plan. I have Medicare.
  19. [R49] GoodRx 5/5 · US Thank You!: There are many prescription that is more economic to buy through Good RX than with my insurance. Thank You!
  20. [R61] Walgreens 1/5 · US Prints of photos: The app needs improvement. It keeps a lot of the photos you e already made as a print checked. It crops pictures differently than what is shown. It cuts people off. It’s difficult to use. It needs some tech savvy person to come in and make necessary improvements.
  21. [R94] Walgreens 1/5 · US Photo Limits: Photo center won’t allow more than 20 prints for my 4x6 photos
  22. [R103] Walgreens 1/5 · US phot ap: The photo app is actually archaic and needs to be updated
  23. [R118] Walgreens 1/5 · US Unusable Photo PromonCode: Walgreens had a promo code Hurry10 for 10 free 4 x 6s
  24. [R13] GoodRx 5/5 · US The Member add is a bit misleading: Listing the Member price could lead users to a subscription they do not need

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store