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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Poshmark vs Mercari

Poshmark 4.8★ · Free + IAP 60
Winner Mercari
Mercari 4.8★ · Free to download 75

Mercari generally offers a more straightforward selling and buying experience with better customer service, while Poshmark struggles with frequent, unhelpful updates and high fees that deter many users.

Full reviews: Poshmark · Mercari

Poshmark and Mercari are both popular apps for buying and selling pre-owned items. Poshmark is praised for its ease of listing and community features but criticized for aggressive upselling, frequent negative updates, and high fees. Mercari is generally seen as easier to use for both buying and selling, with better customer service, though some users find its fees high and experience issues with shipping and seller responsiveness.

Head to head

Features and Interface edge: MercariR2R4R9R10
Poshmark Poshmark users appreciate the ease of listing items and the overall user-friendliness for selling, with some finding it 'super simple to use' R2. However, many recent reviews express strong dissatisfaction with frequent, unhelpful updates that complicate the shopping experience, remove useful features like follower counts and saved searches, and push irrelevant promoted items and live shows R4R9R10.
Mercari Mercari is generally seen as easy to use for listing and selling, with a simple app and smooth payment process for new sellers R77. Users appreciate the layout and features, finding it easy to make offers and payments . However, some find the interface frustrating, particularly with issues like old shipping addresses being automatically used or the inability to change the size of item tiles . The AI importing tool is also criticized for generating inaccurate descriptions and not importing all photos .
Selling Experience & Sales Velocity edge: MercariR1R5R6R11
Poshmark Poshmark is described as easy to list on R36, and some users have success selling unexpected items R5R11. However, many sellers report that it takes a very long time to sell items, often six months to over a year, due to a saturated platform R1R6R36. Recent updates are perceived to have made sales even harder, with 'no sales, no sharing, no likes, no offers' R16. There are also complaints about aggressive upselling and the need to pay to promote listings for visibility R1R6.
Mercari Mercari is considered easy for new sellers to list and sell items, with smooth payment processing R77. Many users have positive selling experiences, with some calling it the 'fairest online platform' . However, some sellers report issues with items going down more than the expected 10% during sales and unexpected shipping adjustments that wipe out earnings . A significant point of frustration for sellers is the requirement for buyers to rate them to get paid, which can be delayed or unfair .
Pricing and Fees tieR3R7R16R25
Poshmark Poshmark users frequently complain about high fees, stating that 'you pay a lot in my opinion to post something most of the time not worth it' R3R25. Some note that the app 'take[s] a large[r]' portion of earnings now R7. Shipping costs are also considered exorbitant by some buyers R16.
Mercari Mercari also faces criticism for its fees, with users stating they are 'extremely high' R64 and that Mercari 'rob[s] me on every sale because of shipping' . There are complaints about a 'buyer protection fee' that eBay doesn't have and that the combination of buyer fees, seller fees, and shipping costs makes it hard to predict actual earnings . Despite this, some sellers find it to be the 'fairest online platform' .
Reliability and Trustworthiness tieR15R19R22R30
Poshmark Poshmark has significant issues with scams, with users reporting receiving phishing emails after listing items R15R57 and even being scammed out of hundreds of dollars directly through the app R19R22. There are also reports of fraudulent charges for subscriptions never purchased and accounts being suspended without explanation R40. Some users also find many listings to be outdated with unresponsive sellers R30.
Mercari Mercari also has issues with scammers operating easily on the site . Buyers report items not showing up and unhelpful customer service . Sellers face problems with shipping adjustments and orders being canceled and relisted at higher prices without repercussions for sellers . There are also serious accusations of 'systemic consumer gaslighting and deceptive fee practices' and accounts being banned if sellers make 'too much money' .
Customer Support edge: MercariR34R39R40R44
Poshmark Poshmark's customer service receives widespread criticism, with users calling it 'trash' R40, 'not so great' R39, and 'horrible' R34R47. Users report a lack of accountability, unhelpful responses, and accounts being suspended without explanation or communication R34R40. However, a few positive reviews mention responsive and helpful support R44.
Mercari Mercari's customer service is a mixed bag. Some users praise it as 'great' and 'knowledgeable, helpful and respond quickly' . However, a significant number of reviews describe it as 'very poor' , 'unhelpful' , and consisting of 'just bots that scan your complaint for key words and then send unhelpful information with zero resolution' . Sellers, in particular, feel unprotected and unable to get help with lost packages or shipping issues .
Pick Poshmark if

you are a seller who prioritizes easy listing tools and enjoys a community aspect, despite the recent negative updates and slower sales .

Pick Mercari if

you are looking for a platform that is generally easier to navigate for both buying and selling, with a slightly better reputation for customer service and a wider variety of items R77.

Evidence note: Both apps have a high lifetime rating, but recent reviews for Poshmark are heavily skewed negative, focusing on frustrating updates and declining user experience. Mercari also has its share of negative reviews, particularly regarding fees and customer service, but the overall sentiment appears slightly more balanced.

Frequently asked

Which app is better for selling clothes quickly?
Based on user reviews, Mercari appears to be a better option for selling clothes more quickly, as Poshmark users frequently report that it can take six months to over a year to sell an item R1R6R36.
Are the fees high on Poshmark and Mercari?
Yes, both Poshmark and Mercari receive frequent complaints from users about high fees, with Poshmark sellers feeling they 'pay a lot' R3R25 and Mercari users stating fees are 'extremely high' R64 and shipping costs are expensive R83.
Which app has better customer service?
Mercari generally has better customer service, with some users praising responsive and helpful reps , while Poshmark's customer service is widely criticized as 'trash' and unhelpful by many users R34R39R40R47.
Do Poshmark and Mercari have issues with scams?
Yes, both Poshmark and Mercari users report significant issues with scams; Poshmark users describe receiving phishing emails and being scammed out of hundreds of dollars R15R19R22R57, and Mercari is noted as 'super easy for scammers to operate on' .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Poshmark 5/5 · US AMAZING: This is such a good app idea! I have been wanting to save money but also make money from home. Now I can do both in one single app! I definitely recommend this app so everyone and it’s super simple to use!
  2. [R4] Poshmark 1/5 · US I hate every update: I hate every new update. I dislike that you can no longer see how many followers a person has. I dislike that you can no longer see how many likes you have at first glance. I dislike that you can't see how many a new alert you have. It used to show a number. No one seems to follow anyone anymore and no one seems to share anything anymore. The ease of use and the community fe
  3. [R9] Poshmark 3/5 · US Love it but…: Love poshmark. Use it all the time. However many of the adjustments to the interface don’t make sense. That I can no longer see following/followers on my main page is annoying. It has become more difficult to find the things I like from the sellers i follow and sellers in my area. Overall the updates are not helpful to sourcing what I like quickly. However I do still love Poshmark.
  4. [R10] Poshmark 2/5 · US Ads have ruined it: I used to adore Poshmark and shopped the app for great finds. I’ve also sold via the app and found their services simple and easy. However, recently they introduced ads and it ruined the experience - instead of relevant items that I want to see, I have to scroll through tons of ads for items that aren’t even my size.
  5. [R1] Poshmark 2/5 · US Aggressive upselling: The casual seller who is clearing out their closet will find that it can take six months to over a year to sell an item. Every time a listing is created or edited Poshmark pushes promotions. With millions of listings this is an absolute waste of money. Unable to opt out of the constant invitations to “posh parties”. So even if you just want to know if your listing sold, you
  6. [R5] Poshmark 5/5 · US Sales on Poshmark: Unexpected items sold on poshmark. Thank you
  7. [R6] Poshmark 3/5 · US Used to be great: 5 years ago, had no problem selling things and overall a good platform. Now you have to pay to promote your listings or they will not be seen. I just downloaded Vinted and have sold clothes in 1 day that have been sitting on Poshmark for > 1 year. Plus vinted does not take $3 from all sales. So, I will be switching apps.
  8. [R11] Poshmark 5/5 · US Good place to do business: Overall I am super happy with my selling and buying experiences with Poshmark.
  9. [R3] Poshmark 3/5 · US Poshmark: It’s not like EBay or marketplace at all. You pay a lot in my opinion to post something most of the time not worth it.
  10. [R7] Poshmark 1/5 · US Used to be a good app: I’ve been a user for close to 10 years - this app used to be so fun to sell but now they took away the 2 day shipping (same price for shipping as before, just snail mail now rather than priority mail) so when you sell something you have to wait 10 days for it to get to its destination and 3 days after delivery for your earnings. And you used to collect more earnings per sale
  11. [R16] Poshmark 1/5 · US Just Awful Lately: Been on Poshmark for 10 years as a basic closet seller, happy with my sales and the few purchases I would make. But these last few months have been the absolute worst. No sales. No sharing. No likes. No offers. No incentives to list new things or put items on sale. An absolute dead zone. As a seller, you’re punished if you cross-list to other sites. As a buyer, you’re stuck with
  12. [R25] Poshmark 2/5 · US Not sure if my brands are fancy enough: Not really sure what i originally paid for each item. Hate that you take so much money out with today’s economy. I’m just a teacher trying to survive bills.
  13. [R15] Poshmark 3/5 · US Every time you list something, you can a phishing email: Every time I list an item for sale, I receive at least scam emails trying to act like a customer or act like they work for Poshmark.
  14. [R19] Poshmark 1/5 · US Did me dirty: I made an account that my friend recommended to do and when I got my first sale I was happy and did all the steps it wanted me to do but then I got scammed OFF THE REAL APP AND EVERYTHING and lost over 450 bucks
  15. [R22] Poshmark 1/5 · US Worst App Ever. You Will Get Scammed: I would NOT recommend this app. I put up two posts for item and was immediately bombarded with emails. And I was thinking “Oh they really like my stuff”. WRONG. It said it was sold and gave me the print order. I go to print the receipt and it continues to ask very personal questions about my debit card, and social security numbers. I got scammed. $412 out of m
  16. [R30] Poshmark 3/5 · US Outdated listings: I’m new to Poshmark and I find it difficult to use this platform since there are so many listings that are completely idle for years. Sellers unresponsive with questions/comments from several years ago unanswered. I’ve wasted time trying to communicate with sellers, making offers, and not getting responses because they listed an item 5 years ago and forgot. Idle listings should
  17. [R34] Poshmark 1/5 · US Use another app: Go to their socials and see all the users complaining about their horrible customer service. No accountability, including my case.
  18. [R39] Poshmark 3/5 · US Customer Service could improve: I love Poshmark, but Customer Service is not so great and I hope that they improve on communicating better with us as sellers as we do try to make a business from this and try to make it fun
  19. [R40] Poshmark 1/5 · US Support center and administrative staff is trash and ruins entire platform: As soon as my accounts start getting popular and gaining momentum, like getting several sales in a row and tons of likes and follows and shares, suddenly my account gets suspended and all my listings disappear and I can’t post anything and of course I’m given no explanations, no reasons, no rules broken or things needing t
  20. [R44] Poshmark 5/5 · US Best editing tools: Poshmark may not be the cheapest place to buy things, but you get what you pay for. Buyers and sellers have higher expectations. As a seller in different platforms, hands down, Poshmark has the best brand recognition and easiest composition tools. I love Poshmark and being a seller. They make it easy for their sellers and customers. Support is great as well. Very responsive.
  21. [R36] Poshmark 3/5 · US Easy to list, hard to sell: A saturated platform that sales take a long time. But listing is fairly easy, at least.
  22. [R77] Mercari 5/5 · US Easy for new seller: Mercari has been easy to use for listing and selling items. The app is simple, shipping labels are easy to create, and I was able to get paid smoothly. Helpful platform for new sellers.
  23. [R64] Mercari 1/5 · US 1 star: Fees are extremely high
  24. [R83] Mercari 5/5 · US Easy to use: Easy to use but fees and mailing is so expensive. Wish they could do free shipping like vinted and depop
  25. [R47] Poshmark 1/5 · US Clunky UX, bad customer service for sellers: This app has gone massively downhill over the last few years, but especially in the last 6 months.
  26. [R57] Poshmark 1/5 · US Email is now unusable: I decided I wanted to make a couple of extra dollars and post a listing on Poshmark. I posted one singular listing and now my email is absolutely flooded with scam emails. After deleting my entire account, I am still getting emails. This is ridiculous.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store