OfferUp Buy & Sell Marketplace vs eBay online shopping & selling
Choose eBay for a more reliable selling experience and better customer support.
While both apps have their strengths, eBay offers a more reliable platform for sellers and buyers alike, despite some recent complaints about app performance. OfferUp, on the other hand, suffers from significant user frustrations related to ads and account issues.
Head to head
you prefer a local selling experience and don't mind dealing with ads.
you want a more established platform with better overall reliability and features.
Evidence note: OfferUp's recent reviews skew negative due to issues with ads and account management, while eBay's reviews reflect ongoing concerns about service and fees but maintain a more consistent user base.
Frequently asked
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R30] OfferUp Buy & Sell Marketplace Meh: Bring back shipping seriously. It created a way for so many people to ship and sell and get rid of their things. I understand you want OfferUp to stay local but completely taking off shipping is crazy.
- [R31] OfferUp Buy & Sell Marketplace No shipping: No shipping which super bad if you want from the east coast they can’t ship anymore
- [R62] eBay online shopping & selling Better Than Most, However...: I love eBay, and it is a great place to buy anything from clothes to CDs to custom crafts. The interface is relatively intuitive and much better to navigate than, say, Poshmark or Depop. It is also quite annoying to deal with drop shippers on the site, though I will say eBay does a much better job of letting you filter out these erroneous listings (ahem, Etsy...). The
- [R67] eBay online shopping & selling Dishonest Buyers Are Rewarded: I have been selling on eBay for a long time and pay listing fees and selling fees on every transaction. Unfortunately, I feel that the platform no longer provides a fair balance between buyers and sellers. Many buyers open “Item Not As Described” claims even when the item matches the listing exactly. I have experienced buyers claiming the wrong shoe size when the si
- [R5] OfferUp Buy & Sell Marketplace Laggy: Great app, but it lags a lot sometimes overall great however. Maybe no add’s?
- [R8] OfferUp Buy & Sell Marketplace I can’t scroll without glitches: I’m not sure if it’s only happening to me but recently I open the app try to scroll down and I CAN’T it moves so slow and glitches so I can’t even scroll up or down smoothly I thought maybe closing and opening the app would fix it but it keeps happening😕
- [R63] eBay online shopping & selling Crash, Boom, Bang: Repetitive app crashing at the worse times. You’d think that a corporation like eBay could write a decent app.
- [R70] eBay online shopping & selling This app sucks: Hard to communicate, not intuitive. Website forces you to use app
- [R1] OfferUp Buy & Sell Marketplace App issues: The app was working perfectly fine for me but ever since I started getting a lot of messages on the app my app gets restricted for community guidelines and when I try to appeal it the app tells me that the email i used isn’t available when I’m literally trying to appeal the claim the app is great don’t get me wrong it just needs to get this fixed because it’s not right for the app to b
- [R4] OfferUp Buy & Sell Marketplace No response from seller: I feel the app is dead
- [R10] OfferUp Buy & Sell Marketplace Poor: Scammers delight. Prices aren’t realistic. Haven’t sold a thing.
- [R61] eBay online shopping & selling Scammers no Service: I bought a old vintage Rolex watch in eBay. It is very small when it took the pictures this look big but after getting it it’s very small. I contacted the seller seller accepted return, but the eBay did return. I was so mad for my reason. I spent a lot of money and I didn’t Get back nothing.
- [R19] OfferUp Buy & Sell Marketplace No good: It’s annoying how you notify about things I like but not even planning on buying. Also looks like if you dont pay for promoting your listing dont get any promotion at all and last, ads are extremely annoying
- [R43] OfferUp Buy & Sell Marketplace Messages won’t send unless you upgrade: This app and website suck! You can’t make purchases unless you pay for premium. I gave it a try; messaged sellers to make purchases and the ALL went unread. No way all would go unread unless it’s blocked behind a paywall. No thanks! Sticking with marketplace and craigslist.
- [R88] eBay online shopping & selling They take WAY too much money from what you earn: eBay please read this! eBay you take WAY too much money from what the seller sells😔☹️! Stop taking all of my money, I’ve lost more money selling than I’ve made. I understand that you guys have lives too and have to make money but this is unreasonable! And stop letting the buyers say that their items haven’t arrived when the tracking says it has! eB
- [R94] eBay online shopping & selling Don’t waste your time: If you’re thinking about selling on EBay don’t waste your time, they will nickle and dime your profits to the point that you loose money everytime. Sold an item for $28 and I only get $8 of it after fees, taxes, and shipping.
- [R16] OfferUp Buy & Sell Marketplace Disappointed: After talking with seller Anthony, when setting up a pick up the App won’t let me get back in messages to Anthony because apparently you need to have my ID and algorithms just so I can pay someone $50
- [R104] eBay online shopping & selling Customer service sucks: They make up their own rules. They won’t help you out please use craigslist or anything else besides eBay absolute worst customer service I’ve ever dealt with.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store