OfferUp Buy & Sell Marketplace
OfferUp, once a highly-rated marketplace, is currently experiencing a significant decline in user satisfaction due to an overwhelming number of intrusive ads, widespread scam activity, and numerous performance issues like lagging and freezing, making it a frustrating experience for many users.
OfferUp, a buy and sell marketplace, is currently facing strong negative feedback from recent users. While it boasts a high lifetime rating, recent reviews highlight a frustrating experience dominated by excessive ads, app performance issues, and a perceived increase in scams and unresponsive sellers. Many users are opting for alternative platforms like Facebook Marketplace.
What users like
What users complain about
- The app is overloaded with frequent, intrusive, full-screen video ads that often play sound and cannot be easily skipped or closed, leading to a poor user experience.R1R6R8R28
- Users report significant app performance issues, including lagging, freezing, slow scrolling, and difficulty uploading pictures, especially after updates.R4R5R13R21
- There is a high prevalence of scammers, fake accounts, and fraudulent payment attempts, with inadequate screening and protection policies.R3R17R19R26
- Many users receive excessive, irrelevant, and misleading notifications that often mimic sales or messages, which cannot be effectively disabled.R1R6R12R21
- Selling items can be difficult, with low engagement, unanswered inquiries, outdated posts, and a perceived decline in visibility after initial use.R10R11R15R18
- The app requires users to upload government ID and personal photos to a third party for verification, raising privacy concerns.R42R50R56
- Customer service is often described as unhelpful, unresponsive, and making arbitrary decisions regarding listing removals.R29R87R89R90
- The shipping feature has been removed, limiting the reach for buyers and sellers.R7R69R76
- Some users report issues with messages not sending or being blocked behind a paywall, and being charged immediately for free trials.R14R16R96
Latest update · v2026.27.0
What the developer says changed (the verdict above weighs this against what reviewers report):
Thanks for using OfferUp! We've made updates to many of our existing features to make the app faster and more fun to use than ever before.
Recurring themes
Who it's for
OfferUp might still be suitable for individuals looking to sell large, local items quickly, as some users report success in this area R31R108. However, it is generally not recommended for users who value a smooth, ad-free experience, expect strong buyer/seller protection, or wish to avoid frequent scams and privacy concerns R65R76R42.
Evidence note: The recent reviews overwhelmingly skew negative, with 70.5% negative sentiment. While the lifetime rating is very high (4.75/5), the recent feedback strongly indicates a significant decline in user experience, particularly concerning ads, performance, and scams. The developer's notes claiming 'faster and more fun' are directly contradicted by numerous reviews reporting lag and frustration.
Frequently asked
Why is OfferUp getting so many negative reviews recently?
Does OfferUp have a lot of ads?
Is OfferUp safe to use for buying and selling?
Has OfferUp removed its shipping feature?
What reviewers actually said
Built only from these 112 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R31] Perfect app for large item: I sold my car within 3 days and now hopefully I can sell my mattress
- [R38] Good app: Good and easy app to buy and sell items.
- [R45] Sell anything: Great place to make a sale but expect haggling and your items being shown in an alga rhythm designed to post your items based on how much time you spend on the app,watching other like items and communicating in the post #Nintendo or Xbox brand names to get more views of your items for sale specific to what you are selling.
- [R62] Great income generating resource: Sold my item quickly and at a fair price
- [R108] 2012 CHALLENGER $5,555: IM SELLING MY CAR, ITS GOING WELL.
- [R9] Great seller highly recommend: Great person
- [R22] Would buy again!: Very welcoming and fair prices with products!
- [R47] AMAZING APP DOWNLOAD NOW: All the sellers are very nice and this app has an amazing user interface I find such good deals
- [R78] Great seller: Seller was very nice and respectful and responded fast
- [R1] No good: It’s annoying how you notify about things I like but not even planning on buying. Also looks like if you dont pay for promoting your listing dont get any promotion at all and last, ads are extremely annoying
- [R6] ‼️Shady waste of time. Used to be great. Spammy and constant insane full screen video ads: ‼️Shady waste of time. Used to be great. Spammy and constant insane full screen video ads. Most inbox notifications are their IRRELEVANT nagging annoying spam.
- [R8] Too many ads: Way too many ads now. No point in putting up with it when you can just use Facebook marketplace instead.
- [R28] 🗑️: Ruined this app with ads
- [R4] Laggy: Great app, but it lags a lot sometimes overall great however. Maybe no add’s?
- [R5] I can’t scroll without glitches: I’m not sure if it’s only happening to me but recently I open the app try to scroll down and I CAN’T it moves so slow and glitches so I can’t even scroll up or down smoothly I thought maybe closing and opening the app would fix it but it keeps happening😕
- [R13] You were one the best: The app is just slow. The search bar is by far the slowest of its components. The app started to be bad once all the multiple ads started to appear. FB marketplace is miles away from OU.
- [R21] Search bar, Ads, Notifications: Search bar typing has been really slow and laggy Ads pause podcasts. Notifications are stipid messages than don’t make me get on OfferUp until I decide to
- [R3] Fake/stolen/scammers: Stolen merchandise and fake accounts, mostly a waste of time, worse than facebook marketplace and/or craigslist
- [R17] Scam: I bought an Xbox series s and the guy told me it was fine and after he sold it he deactivated his account so thank you for not helping me
- [R19] Scammers: Careful out there I keep having people try to ask for personal information such as bank details and emails during payment claiming to be business accounts
- [R26] All scams: I have had 4 items posted for sale for over a month. The only offers I got were scams. Each account was deactivated. Why are there so many scams on this app?
- [R12] Why I Left: I’ve sold over 300 items. Had over 100 reviews and a 5 star rating. Here’s why I left: dark patterns. OfferUp will send notifications about things unrelated to messages or sales, but the notification still makes a cash sound, as if something sold. To make it worse, they hide those notifications under the Messages tab, so it looks like you have pending messages, but turns out they are j
- [R10] Last place I look: Offer up has outdated posts and pop up ads when scrolling. It doesn’t have much competition for local searches but I tend to search eBay, Mercari, Depop, and even Poshmark. I was able to find and close one good deal on the app. All other inquiries went unanswered.
- [R11] Selling: There is no luck selling stuff on here I have way better luck on Facebook marketing
- [R15] Good for the first few weeks Facebook Marketplace is better!: This app is good when you first sign up, it seems as if it is showing your items around to others, so you have a lot of interest and engagement is high so it is exciting . However, after the first month there is a significant decline, so much so that you feel that if you upgrade you will get the same activity. I thought it was my pric
- [R18] App sucks: Never get any messages back. Want you to buy app to get anything
- [R42] Offerup now wants you to upload your ID to a third party in order to use it.: Offerup wants you to upload images of your Id to a third party which probably isn’t even based in the US, in order to “verify” user identity. They stipulate in the fine print that Offerup is not responsible for your personal information being sold or used by said third party. And if you agree to the terms you release bot
- [R50] Gives government ID and photo to 3rd party: This app requires all users verify through a 3rd party by government ID, phone number and personal photo before they can start using the app. Giving away personal information like that to a 3rd party is a ridiculous entry requirement
- [R56] Disappointed: After talking with seller Anthony, when setting up a pick up the App won’t let me get back in messages to Anthony because apparently you need to have my ID and algorithms just so I can pay someone $50
- [R29] Getting Worse Each Month: Customer service is awful. Random and arbitrary reasons for listing removal with no intelligent person to use common sense to reevaluate. Stop outsourcing customer service to countries where people don’t understand how the marketplace or your rules work. Literally got Blu-ray’s removed because they said it’s “a prohibited item”. Really?? Then why TF is there a listing c
- [R87] AI listening review gets it wrong: OfferUp keeps removing legitimate listings, which forces you to deal with the unresponsive customer Service. Meanwhile so many post I scroll pat are in violation of rules. It's gotten sloppy, chock full of pop up ads, and the overall experience has degraded significantly
- [R89] Terrible experience: One of the terrible apps I have used so far . It keeps logging out and account gets deactivated for no reason . I haven’t bought or sold anything.
- [R90] Scammed by OfferUp: I sold solar about 5 years ago and I would post it in OfferUp. Because of that, because it’s Solicitation, I git banned till this day. Yet every other solar salesperson is still selling on OfferUp
- [R7] No shipping: No shipping which super bad if you want from the east coast they can’t ship anymore
- [R69] Meh: Bring back shipping seriously. It created a way for so many people to ship and sell and get rid of their things. I understand you want OfferUp to stay local but completely taking off shipping is crazy.
- [R76] So many scams: There must be no screening process. So many obvious scammers it’s unbelievable. Approximate location is always off by hundreds of miles. OfferUps provides no shipping or protection policy, so there’s really no reason to use OfferUp over Facebook or eBay. Facebook has many of the same problems but at least they provide shipping/protection policy. OfferUp expects you to use their pl
- [R14] Messages won’t send unless you upgrade: This app and website suck! You can’t make purchases unless you pay for premium. I gave it a try; messaged sellers to make purchases and the ALL went unread. No way all would go unread unless it’s blocked behind a paywall. No thanks! Sticking with marketplace and craigslist.
- [R16] Too expensive, low value.: After paying $50 I’m disappointed that I cannot even post my phone number. Difficult for interested parties to contact me.
- [R96] Charged for Trial: I tried to do the three day trial and was charged the $19.99 immediately upon starting the trial. I canceled it right away and my $19.99 has not been returned. Paying for postings is wild, I’ll stick to FB marketplace.
- [R23] App unusable after update: This app used to be quick. This app is slower and slower after each update, so slow practically unusable. I even tried deleting app and clean install. I’ll have to delete the app once again and install older version of it through another source. Ads have killed app performance.
- [R65] Unbearable Ads: I browse this app daily, but this app is simply unbearable to even scroll. Every 5 seconds there’s an ad with an obnoxious sound that you can’t even close! You have to either force quit the app or be forced to listen to ad music! This is simply a bad platform to sell your stuff because the platforms only goal is to shove ads in your face and get scammed by scammers. One star.
- [R73] Hostile monetization: Ads are optimized to be hostile in UX. It traps clicks, plays with blaring audio automatically, freezes the app itself. Shame that they resorted to these tactics to make it unusable for non-paid users.
Synthesized from 112 recent App Store reviews · updated July 2026 · View on the App Store