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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Redstone Federal Credit Union vs Consumers Credit Union

Redstone Federal Credit Union 4.8★ · Free to download 65
Winner Redstone Federal Credit Union
Consumers Credit Union 4.8★ · Free to download 55

Redstone Federal Credit Union (App A) has a slight edge due to its generally positive long-term user sentiment and fewer critical issues with core banking functions, despite recent complaints about updates and specific features.

Full reviews: Redstone Federal Credit Union · Consumers Credit Union

Redstone Federal Credit Union (App A) and Consumers Credit Union (App B) both receive high lifetime ratings, but recent updates for both apps have introduced significant user frustration. App A struggles with mobile check deposits and persistent review prompts, while App B faces widespread complaints about slowness, removed features like widgets, and critical banking functionality issues.

Head to head

Features tieR5R11R22R32
Redstone Federal Credit Union Redstone users appreciate the app's accuracy and up-to-date information, making it easy to track accounts and move money R5R32R11. However, some users dislike the new layout, find it cluttered, and report issues with scheduling future transfers and finding bill pay R34R22. There's also a request for a 'buckets' category feature for saving .
Consumers Credit Union Consumers Credit Union users value the ability to see all accounts in one place and find the app generally robust . However, recent updates removed popular features like widgets for quick balance checks and the ability to freeze cards from the app . Users also desire more payment options, better tracking for high-interest rate qualifications, and a calendar view for bill pay .
Ease of Use tieR8R18R34R39
Redstone Federal Credit Union Many Redstone users find the app easy to use and navigate R8. However, recent updates have made the app less user-friendly, with complaints about the new layout being outdated and hard to use R18R34R39. Specific issues include difficulty finding bill pay and a multi-step sign-off process .
Consumers Credit Union Consumers Credit Union users initially found the app easy to use and navigate . However, the latest update has made the app significantly less user-friendly, with complaints about a confusing layout, difficulty with bill pay, and a chatbot that obstructs other elements . Logging in can also be tedious, requiring re-entering characters even with autofill .
Reliability edge: Redstone Federal Credit UnionR10R12R19R31
Redstone Federal Credit Union Redstone users report significant reliability issues, particularly with the mobile check deposit feature, which is described as the 'WORST' and taking up to 45 minutes R10R45. The app also frequently fails to open, requiring reinstallation, and is criticized for being slow R12R19. Some users experience issues with transfers and accessing bank statements R31.
Consumers Credit Union Consumers Credit Union users have severe reliability problems post-update, with the app being described as 'annoyingly laggy' and slow to load . Many report that mobile deposits are erroring out or not working at all R102. Users also experience issues with logging in, staying logged in, and the app not functioning with their credentials .
Price/Value tieR6R47R57R64
Redstone Federal Credit Union Redstone users complain about being charged multiple $25 fees for mobile deposits that didn't go through, with only partial refunds R6. There are also reports of promotional offers not being honored, with users receiving less than the promised $600 R47R57.
Consumers Credit Union Consumers Credit Union users express dissatisfaction with a $10 monthly fee for inactive accounts, which some consider predatory . There are also complaints about being charged a $10 fee for early direct deposit, despite having the funds available R64.
Support tieR1R2R13R16
Redstone Federal Credit Union Redstone users have mixed experiences with support. Some praise the staff for being helpful and willing to correct issues R2. However, others report issues with fraud departments denying legitimate claims and promotions not being honored after multiple contacts R47. The app also persistently asks for reviews, which users find annoying R1R13R16.
Consumers Credit Union Consumers Credit Union users generally commend the credit union's customer service and staff . However, some report that IT denies knowledge of app issues like lag . Users also face issues with fraud departments shutting down cards and impacting credit scores without proper advice . Customer service is also noted to be unavailable on Saturday afternoons and Sundays .
Pick Redstone Federal Credit Union if

You prioritize a banking app with generally stable core functionality, despite some recent UI complaints and specific issues with mobile deposits R5R8. You also value a credit union that has a long-standing positive reputation among its members R11.

Pick Consumers Credit Union if

You are willing to overlook significant recent app functionality issues, particularly with mobile deposits and slowness, for a credit union that receives strong praise for its in-person customer service and overall banking experience .

Evidence note: Both apps have high lifetime ratings, but a significant portion of recent reviews for both are negative, focusing on issues introduced by recent app updates. The evidence for reliability and ease of use is particularly strong for recent negative experiences.

Frequently asked

Are there issues with mobile check deposits for these apps?
Yes, both apps have significant issues with mobile check deposits. Redstone users describe the feature as the 'WORST,' taking up to 45 minutes and often resulting in holds or fees R10R43R45. Consumers Credit Union users also report that mobile deposits are frequently erroring out or not working at all, leading to frustration R102.
Do recent updates improve the user experience for these apps?
No, recent updates for both apps have largely led to a worse user experience. Redstone users dislike the new layout, finding it less user-friendly and cluttered, and report issues with app performance R4R18R22R34. Consumers Credit Union's latest update is widely criticized for making the app laggy, removing popular features like widgets, and introducing a confusing interface with critical functionality problems .
Are there any hidden fees or issues with promotions?
Yes, both apps have user complaints regarding fees and promotions. Redstone users report being charged multiple $25 fees for failed mobile deposits and not receiving promised promotional bonuses of $600 R6R47R57. Consumers Credit Union charges a $10 monthly fee for inactive accounts and a $10 fee for early direct deposit R64.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Redstone Federal Credit Union 5/5 · US Review: It’s always accurate and up to date to keep me sharp
  2. [R11] Redstone Federal Credit Union 5/5 · US Great bank: Love the app. Everything is easy to access. Been with you 17 years. Won’t trade for nothing.
  3. [R22] Redstone Federal Credit Union 1/5 · US App isn’t great and neither is the bank: The app changes and updates on a regular basis but they normally add things that normally don’t help much, but just adds more complexity and confusion to an already overcluttered app. The bank has the worst fraud problem with debit cards that I have ever dealt with, everyone in this area who uses them knows it, and the bank continues to deny this. App does
  4. [R32] Redstone Federal Credit Union 5/5 · US Easy to use.: Redstone makes it easy to track everything in my account, even when I’m using the app.
  5. [R8] Redstone Federal Credit Union 5/5 · US Easy: It’s a great app and easy to use
  6. [R18] Redstone Federal Credit Union 3/5 · US Do not like the update: The update is not user friendly
  7. [R34] Redstone Federal Credit Union 1/5 · US App layout: The new layout is outdated and hard to use. Previous layout was better
  8. [R39] Redstone Federal Credit Union 2/5 · US Don’t care for the updated version.: I liked the app better prior to the update.
  9. [R10] Redstone Federal Credit Union 1/5 · US CHECK DEPOSIT FEATURE: This app has absolutely the WORST check deposit feature I’ve ever used. I’ve complained I’ve reviewed others have done the same with no changes or responses . It shouldn’t take 45 freaking minutes to take a picture for the deposit. FIX IT ITS NOT THAT HARD
  10. [R12] Redstone Federal Credit Union 3/5 · US Won’t even open: Every few weeks I’ll tap the app to check my account and it just won’t open. Like won’t even take me to the login screen. Each time I have to delete the app, redownload it, and hope I remember my password. It’s ridiculous and needs to be fixed. However when the app will open it’s very handy for moving money around.
  11. [R19] Redstone Federal Credit Union 1/5 · US Slow: SLOW
  12. [R31] Redstone Federal Credit Union 2/5 · US Don’t have access to bank statements and correspondence.: For the past years I get announcements of bank statements and letter that I cannot access on the app. I tried with IT agents and up to this date I haven’t received a solution to lack of access.
  13. [R6] Redstone Federal Credit Union 3/5 · US Not happy that they wouldn’t refund $100 in fees or a mobile deposit that didn’t go through: Not happy that they charged me seven $25 fees because a mobile deposit did not go through. Would only refund three of them costing me $100. I’m not happy.
  14. [R47] Redstone Federal Credit Union 1/5 · US Don't join for the promotion.: They still haven't given me my $600 from my promotion and I have contacted them multiple times trying to get it but they keep ignoring the issue for some reason.
  15. [R57] Redstone Federal Credit Union 1/5 · US No cumple lo prometido: Abrí una cuenta y me prometieron 600 dólares enrole salario con la cuenta solo Recibí 400
  16. [R64] Consumers Credit Union 2/5 · US My money: I should not be charged $10.00 if you already know that money is there if I need that early deposit, I’m retired and need every penny I can keep !
  17. [R1] Redstone Federal Credit Union 1/5 · US Redfcu app has sent me the same review prompt for nearly 2 months.: This is my review in hopes the prompt finally goes away.
  18. [R2] Redstone Federal Credit Union 5/5 · US Very appreciated: Yall are great and always appreciated for yalls services
  19. [R13] Redstone Federal Credit Union 1/5 · US Asking me to rate every time I log on is annoying: One star every time till this stops
  20. [R16] Redstone Federal Credit Union 1/5 · US Stop asking: I would give 5 stars, but every single time I open this app it asks me for a review. So, fix that and it would be a 5/5, for the annoyance of it, 1/5.
  21. [R43] Redstone Federal Credit Union 1/5 · US Do not mobile deposit: Funds availability policy is different from teller or atm policy. I have had an account with RFCU for 30 years, and was flagged by them. Have they heard of “the law”? Use at your own risk; no lifeguard on duty.
  22. [R45] Redstone Federal Credit Union 1/5 · US The worst for mobile deposits: Trying to deposit a check on Redstone’s app is the most insufferable experience you could ever hope for. I have multiple banking apps and the others are simple and quick… not so with RFCU. You’ll lose 20 minutes over your life for every check.
  23. [R102] Consumers Credit Union 1/5 · US Awful: The changes made to this app have just complicated my online banking to a beyond frustrated level. Every Mobile deposit is error-ing out-still! My other institution is much more user friendly, after 29 years I may be leaving consumers credit union and moving all of my funds. You still need to work on this!
  24. [R4] Redstone Federal Credit Union 1/5 · US I don’t like RFCU: The app use to be so much better, this new update is not good. I don’t like how Redstone puts holds on random checks either. I’ve had a lot of problems with them blocking online Transactions for fraud. I haven’t been able to purchase online in months. No matter the store. I appreciate the effort but it’s too much. Redstone overall is not good but thats who my family has always u

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store