Redstone Federal Credit Union

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] 5/5 · US Easy: It’s a great app and easy to use
2. [R6] 5/5 · US Great bank: Love the app. Everything is easy to access. Been with you 17 years. Won’t trade for nothing.
3. [R16] 5/5 · US Easy to use.: Redstone makes it easy to track everything in my account, even when I’m using the app.
4. [R21] 5/5 · US Easygoing: User friendly………….
5. [R2] 5/5 · US Review: It’s always accurate and up to date to keep me sharp
6. [R59] 5/5 · US Excellent: App for redstone federal is great, up to date status and I love how Zelle is integrated into the app as well. Highly recommend.
7. [R44] 5/5 · US 24 Hour Banking making life easier: I have access to almost every form of in house banking, and the ability to meet the financial need of family members away from home. This is truly banking anywhere you are.
8. [R12] 5/5 · US Amazing: They are always willing to help with any issue and correct it at once.
9. [R60] 5/5 · US Great Service: I have always had great service out of Redstone Federal Credit Union.
10. [R61] 5/5 · US The best: I have been with Redstone over 10 years and they are absolutely fantastic! Great team
11. [R164] 3/5 · US the app is lousy, but cust service is GREAT: the app's IT is...lacking. it works, but it's cumbersome. seems more like a website with a wrapper around it than an app; it's also not intuitive. redeeming rewards requires copy and pasting account numbers somewhere else, as it doesn't have a dropdown for selection. it still is possible to do what you need to, but it could definitely be much better
12. [R13] 1/5 · US CHECK DEPOSIT FEATURE: This app has absolutely the WORST check deposit feature I’ve ever used. I’ve complained I’ve reviewed others have done the same with no changes or responses . It shouldn’t take 45 freaking minutes to take a picture for the deposit. FIX IT ITS NOT THAT HARD
13. [R70] 1/5 · US The worst for mobile deposits: Trying to deposit a check on Redstone’s app is the most insufferable experience you could ever hope for. I have multiple banking apps and the others are simple and quick… not so with RFCU. You’ll lose 20 minutes over your life for every check.
14. [R108] 1/5 · US 0/10: It takes an act of God to get them to accept a mobile deposit via the app, plus it is not user-friendly.
15. [R126] 1/5 · US Deposit checks fail: 90% of the checks I try to deposit don’t get deposited for one reason or another. I have another bank that has had zero issues depositing in over 12 years. FIX THIS.
16. [R75] 3/5 · US Won’t even open: Every few weeks I’ll tap the app to check my account and it just won’t open. Like won’t even take me to the login screen. Each time I have to delete the app, redownload it, and hope I remember my password. It’s ridiculous and needs to be fixed. However when the app will open it’s very handy for moving money around.
17. [R106] 1/5 · US Doesn't Function: Will constantly crash. A wholly unusable app.
18. [R109] 3/5 · US Great app: I’ve used this app for a little over a year and it’s perfect. Except every so often when I open it, it kicks me off the app immediately.
19. [R111] 2/5 · US Down 80% of the time: Love the bank, but I swear this app is down MINIMUM twice a week it’s actually insane.
20. [R5] 1/5 · US I don’t like RFCU: The app use to be so much better, this new update is not good. I don’t like how Redstone puts holds on random checks either. I’ve had a lot of problems with them blocking online Transactions for fraud. I haven’t been able to purchase online in months. No matter the store. I appreciate the effort but it’s too much. Redstone overall is not good but thats who my family has always u
21. [R55] 1/5 · US App layout: The new layout is outdated and hard to use. Previous layout was better
22. [R63] 2/5 · US Don’t care for the updated version.: I liked the app better prior to the update.
23. [R65] 2/5 · US New GUI not as good: The updated GUI has worse search feature than last & history doesn’t go as far back. Estatements are also more limited on accounts you’re on than they used to be.
24. [R4] 1/5 · US Redfcu app has sent me the same review prompt for nearly 2 months.: This is my review in hopes the prompt finally goes away.
25. [R14] 1/5 · US Asking me to rate every time I log on is annoying: One star every time till this stops
26. [R20] 1/5 · US Stop asking: I would give 5 stars, but every single time I open this app it asks me for a review. So, fix that and it would be a 5/5, for the annoyance of it, 1/5.
27. [R37] 5/5 · US Nice: I do a very good job at keeping track of my money. Can you please stop asking for a review every time that I open the account?
28. [R33] 1/5 · US Slow: SLOW
29. [R77] 1/5 · US This is not it: New update is so slow. It should not take as long as it does for the app to open up. EDIT: The issues still have not been resolved. Needs to be fixed.
30. [R130] 2/5 · US UI is trash: The load times are abysmal, and accessing simple transaction activity on a credit card takes far too many taps (and time to load each screen). I understand many credit unions use this app platform, but it is garbage and needs to catch up with the times.
31. [R73] 1/5 · US New version sucks: All previous versions allowed for scheduling future transfers from one account to another. Not so anymore. Also, to sign off, it takes 3 steps.
32. [R76] 1/5 · US Transfers are broken: Transfer tab no longer able to transfer to other accounts! It’s broken my business account has no accounts listed under it to transfer too anymore, I can’t transfer into my linked personal account
33. [R83] 1/5 · US New Redstone app: On the new Redstone app we haven’t been able to transfer funds between our business and personal account for several weeks without calling customer service to make a transfer. That has been frustrating.
34. [R110] 2/5 · US Won’t let me do anything: I got hit with a “inactivity fee” for the first time in 20 something years. The app won’t let me transfer money between my accounts or set up a transfer from an outside account…. It’s useless.
35. [R19] 4/5 · US Great app, but they need to implement buckets category just like other banking apps.: Buckets allow you to name and put a “bucket” in your checking account to save for a goal or for whatever. Say in my checking, I wanted to make a bucket for “car”. Then I transfer the amount of money that I have in my checking account into the bucket (let’s say 200$), and then it’s in the bucket, and I can still a
36. [R80] 3/5 · US Great bank, not the best app: I have several accounts with six or so banks, and this is the only one that seems to have these issues. The specific things that irritate me about this app: when I want to pay my credit card bill, every other bank offers me a selection of “minimum, current balance, statement balance, or custom.” Every one. Redstone, however, only allows “minimum,” and if you erase
37. [R98] 3/5 · US Dark Mode: Needs dark mode and dark icon.
38. [R129] 3/5 · US IOS 18: Please update your app to be compatible with quick view widget in iOS 18. Other than that no complaints but for me, that’s a major , often used feature 2-11-25: still not compatible with quick view. Months in between updates and nothing. RFCU app has options for quick view but not available when selecting apps on iOS. Please fix!
39. [R40] 1/5 · US App isn’t great and neither is the bank: The app changes and updates on a regular basis but they normally add things that normally don’t help much, but just adds more complexity and confusion to an already overcluttered app. The bank has the worst fraud problem with debit cards that I have ever dealt with, everyone in this area who uses them knows it, and the bank continues to deny this. App does
40. [R41] 1/5 · US Redstone is Awful: Bank with literally anybody else, and do not use this app. They run their subscription payments at extremely odd hours so you get to wake up in the morning to see that at 4am over 100$ was involuntarily extracted from your account. Why not charge people in the morning or evening? It’s genuinely like they’re trying to overdraft you.
41. [R52] 1/5 · US Take your money somewhere else!: My debit card got hacked and they told me that I made that purchase and it wasn’t hacked. The purchase was made in HongKong they literally said I made it lol.
42. [R69] 4/5 · US Great app: Only part I have a problem with is when it’s time to update the app… app says I have to update it but when I go to App Store.. no update to be found … annoying
43. [R99] 1/5 · US Frustrating: Keeps asking me to update. I click on the link, the app opens and does nothing and keeps asking me to do this all over again. Very annoying. Please fix this!
44. [R103] 3/5 · US Feed Messages: With this release you’re constantly being told to update your operating system and their app. Regardless of you being on the latest version of both, it’s annoying and it’s intrusive.
45. [R100] 1/5 · US Instant deposits: When using Apple Pay u pay a fee to have instant transfer and it doesn’t instantly transfer even though u pay the fee for it to do