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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Redstone Federal Credit Union vs SAFE Federal Credit Union

Redstone Federal Credit Union 4.8★ · Free to download 65
Winner Redstone Federal Credit Union
SAFE Federal Credit Union 4.8★ · Free to download 55

Redstone Federal Credit Union (App A) has a slight edge over SAFE Federal Credit Union (App B) due to more consistent app functionality, despite both apps receiving numerous complaints about recent updates and core features.

Full reviews: Redstone Federal Credit Union · SAFE Federal Credit Union

Both Redstone Federal Credit Union and SAFE Federal Credit Union apps face significant user frustration following recent updates, particularly concerning mobile deposits, login issues, and overall usability. Redstone, however, appears to have a slightly more reliable app experience, with fewer reports of complete login failure compared to SAFE.

Head to head

Features tieR8R11R12R15
Redstone Federal Credit Union Redstone users appreciate features like easy access to account information and the ability to move money around, but many report issues with mobile check deposit, finding bill pay, and the inability to schedule future transfers R8R11R12R15. Some users also desire a 'buckets' category for saving goals and dark mode .
SAFE Federal Credit Union SAFE users find the app useful for checking balances and transferring money, but many complain about the new Billpay system, the lack of an external transfer option within the app (requiring website use), and the inability to see pending deposits . The credit card section often redirects to a slow third-party website .
Ease of Use edge: Redstone Federal Credit UnionR4R8R10R15
Redstone Federal Credit Union While some Redstone users find the app easy to use and navigate, a significant number report that recent updates have made the app less user-friendly, slower, and cluttered R4R8R18R19. Specific complaints include a difficult check deposit feature and a complicated process for paying credit card bills R10R15R33.
SAFE Federal Credit Union SAFE users frequently describe the app as slow, complicated, and difficult to navigate, especially after updates . Many struggle with basic functions like logging in, enabling Touch ID, and transferring funds .
Reliability edge: Redstone Federal Credit UnionR4R12R19R21
Redstone Federal Credit Union Redstone users report issues with the app not opening, requiring frequent reinstallation, and being slow R12R19. There are also complaints about mobile deposits being held for review and online transactions being blocked for fraud R4R21R43. Some users are annoyed by constant prompts to update the OS or app, even when on the latest versions .
SAFE Federal Credit Union SAFE users frequently experience the app crashing, not opening, or failing to load information . Many report being unable to log in for extended periods after updates, with credentials not working or the app getting stuck in an update loop . There are also complaints about delayed pending direct deposits and transaction timing issues .
Price/Value tieR6R25R47R57
Redstone Federal Credit Union Redstone users express frustration with unexpected fees, such as multiple $25 fees for a failed mobile deposit, and issues with promotions not being honored R6R47R57. There are also concerns about subscription payments being run at odd hours, potentially leading to overdrafts R25.
SAFE Federal Credit Union SAFE users report issues with unexpected charges, including a $10 fee for every payment transaction . One user also noted that transactions go through regardless of funds even with no overdraft protection .
Support edge: Redstone Federal Credit UnionR2R9R26R31
Redstone Federal Credit Union Redstone users praise the bank's customer service for being helpful and willing to correct issues R2R26. However, some report difficulties accessing bank statements and correspondence, with IT agents unable to provide a solution R31. There are also complaints about being harassed by a third-party security system for payments and cards being locked R9.
SAFE Federal Credit Union SAFE users generally commend the in-branch staff and customer service for being professional and helpful, especially in cases like phishing recovery . However, some users report unresponsiveness from email support and phone lines being fax lines when trying to resolve app login issues .
Pick Redstone Federal Credit Union if

You prioritize generally reliable customer service and a slightly more stable app experience, despite some frustrations with recent updates and specific features like mobile check deposit R2R26.

Pick SAFE Federal Credit Union if

You value strong in-person customer service for complex issues like fraud and are willing to tolerate significant app instability and feature limitations, especially after recent updates .

Evidence note: Both apps have a high lifetime rating, but recent reviews for both are heavily skewed negative, indicating significant dissatisfaction with recent updates. The comparison relies heavily on these recent negative reviews to highlight current user experience issues.

Frequently asked

Are the Redstone Federal Credit Union and SAFE Federal Credit Union apps free to download?
Yes, both the Redstone Federal Credit Union and SAFE Federal Credit Union apps are free to download.
Do either of these apps have issues with mobile check deposits?
Yes, both apps have reported issues with mobile check deposits; Redstone users find the feature slow and difficult to use, sometimes taking up to 45 minutes, and funds are often held for review R10R21R33R43. SAFE users also mention not being able to deposit checks by image and delays in pending direct deposits .
Are there common complaints about recent updates for these apps?
Yes, both Redstone and SAFE Federal Credit Union apps have numerous complaints about recent updates, with users stating the new versions are not user-friendly, slower, and have introduced bugs like login failures and missing features (R4, R18, R22, R34, , , , for Redstone; , , , , , , , , , , , , for SAFE).

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] Redstone Federal Credit Union 5/5 · US Easy: It’s a great app and easy to use
  2. [R11] Redstone Federal Credit Union 5/5 · US Great bank: Love the app. Everything is easy to access. Been with you 17 years. Won’t trade for nothing.
  3. [R12] Redstone Federal Credit Union 3/5 · US Won’t even open: Every few weeks I’ll tap the app to check my account and it just won’t open. Like won’t even take me to the login screen. Each time I have to delete the app, redownload it, and hope I remember my password. It’s ridiculous and needs to be fixed. However when the app will open it’s very handy for moving money around.
  4. [R15] Redstone Federal Credit Union 3/5 · US Great bank, not the best app: I have several accounts with six or so banks, and this is the only one that seems to have these issues. The specific things that irritate me about this app: when I want to pay my credit card bill, every other bank offers me a selection of “minimum, current balance, statement balance, or custom.” Every one. Redstone, however, only allows “minimum,” and if you erase
  5. [R4] Redstone Federal Credit Union 1/5 · US I don’t like RFCU: The app use to be so much better, this new update is not good. I don’t like how Redstone puts holds on random checks either. I’ve had a lot of problems with them blocking online Transactions for fraud. I haven’t been able to purchase online in months. No matter the store. I appreciate the effort but it’s too much. Redstone overall is not good but thats who my family has always u
  6. [R10] Redstone Federal Credit Union 1/5 · US CHECK DEPOSIT FEATURE: This app has absolutely the WORST check deposit feature I’ve ever used. I’ve complained I’ve reviewed others have done the same with no changes or responses . It shouldn’t take 45 freaking minutes to take a picture for the deposit. FIX IT ITS NOT THAT HARD
  7. [R19] Redstone Federal Credit Union 1/5 · US Slow: SLOW
  8. [R21] Redstone Federal Credit Union 3/5 · US Mobile deposits: Do not understand why they hold my paychecks for review when it is the same week to week. Then you have a delay on the money you need and sometimes you can’t wait.
  9. [R6] Redstone Federal Credit Union 3/5 · US Not happy that they wouldn’t refund $100 in fees or a mobile deposit that didn’t go through: Not happy that they charged me seven $25 fees because a mobile deposit did not go through. Would only refund three of them costing me $100. I’m not happy.
  10. [R25] Redstone Federal Credit Union 1/5 · US Redstone is Awful: Bank with literally anybody else, and do not use this app. They run their subscription payments at extremely odd hours so you get to wake up in the morning to see that at 4am over 100$ was involuntarily extracted from your account. Why not charge people in the morning or evening? It’s genuinely like they’re trying to overdraft you.
  11. [R47] Redstone Federal Credit Union 1/5 · US Don't join for the promotion.: They still haven't given me my $600 from my promotion and I have contacted them multiple times trying to get it but they keep ignoring the issue for some reason.
  12. [R57] Redstone Federal Credit Union 1/5 · US No cumple lo prometido: Abrí una cuenta y me prometieron 600 dólares enrole salario con la cuenta solo Recibí 400
  13. [R2] Redstone Federal Credit Union 5/5 · US Very appreciated: Yall are great and always appreciated for yalls services
  14. [R9] Redstone Federal Credit Union 3/5 · US Is it really that good?: No Redstone is not. They use some dumb 3rd party for security and authentication. Literally harassing you about every single one of your payments. If I didn’t report it don’t bother me! Then after calling you multiple times a day from Omaha they’ll lock your card just to be petty! Extremely unprofessional and trust breaking.
  15. [R26] Redstone Federal Credit Union 5/5 · US Amazing: They are always willing to help with any issue and correct it at once.
  16. [R31] Redstone Federal Credit Union 2/5 · US Don’t have access to bank statements and correspondence.: For the past years I get announcements of bank statements and letter that I cannot access on the app. I tried with IT agents and up to this date I haven’t received a solution to lack of access.
  17. [R33] Redstone Federal Credit Union 3/5 · US Meh: Literally every other banking app is faster, has a better UI, and is more functional. This one does show correct balances and processes transfers and payments ok. However right now it’s balking at check deposit saying MICR number not visible (it clearly is, I have done every single troubleshooting step). Yall really should have this figured out by now.
  18. [R43] Redstone Federal Credit Union 1/5 · US Do not mobile deposit: Funds availability policy is different from teller or atm policy. I have had an account with RFCU for 30 years, and was flagged by them. Have they heard of “the law”? Use at your own risk; no lifeguard on duty.
  19. [R18] Redstone Federal Credit Union 3/5 · US Do not like the update: The update is not user friendly
  20. [R22] Redstone Federal Credit Union 1/5 · US App isn’t great and neither is the bank: The app changes and updates on a regular basis but they normally add things that normally don’t help much, but just adds more complexity and confusion to an already overcluttered app. The bank has the worst fraud problem with debit cards that I have ever dealt with, everyone in this area who uses them knows it, and the bank continues to deny this. App does
  21. [R34] Redstone Federal Credit Union 1/5 · US App layout: The new layout is outdated and hard to use. Previous layout was better

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store