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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

myQ Garage & Access Control vs Ring

myQ Garage & Access Control 4.8★ · Free to download 65
Winner Tie
Ring 4.7★ · Free to download 60

myQ Garage & Access Control is better for basic garage control, but its intrusive ads and audio hijacking are significant drawbacks, while Ring offers a broader security ecosystem but struggles with reliability and subscription requirements.

Full reviews: myQ Garage & Access Control · Ring

myQ Garage & Access Control excels at its core function of opening and closing garage doors, but users are frustrated by persistent review prompts, intrusive ads, and an annoying audio-pausing bug. Ring provides a comprehensive home security system with good camera quality, but it frequently suffers from connectivity issues, slow loading times, and a mandatory subscription for full functionality.

Head to head

Core Functionality & Reliability tieR2R5R10R11
myQ Garage & Access Control myQ generally works well for opening and closing garage doors, with many users finding it easy to use and effective R2R5R11. However, a notable number of users report intermittent issues, such as the app not opening or closing the door, showing incorrect door status, or going offline R10R31.
Ring Ring users praise its effectiveness for security, clear viewing, and notifications . However, a significant concern is the frequent unreliability, with cameras constantly going offline, slow detection and loading, and failure to record incidents R63R64R67.
User Experience & Annoyances edge: RingR1R3R4R6
myQ Garage & Access Control myQ users are highly frustrated by the app's tendency to pause music and other audio when opened, especially in CarPlay R1R3R4R6. Frequent, intrusive review prompts and ads are also major complaints, slowing down the process of opening the garage door R15. The app is also criticized for being slow to load R15R31.
Ring Ring users report issues with the app crashing , being unable to search video history effectively , and difficulties with login processes . Some users also express concerns about the 'Neighbors' feature revealing camera angles and privacy .
Features & Integrations tieR1R9R12R21
myQ Garage & Access Control myQ users frequently request Apple CarPlay integration, as it would be a more convenient way to open the garage R1R9R27. There are also requests for better smart home integration, such as with Apple HomeKit, Siri Shortcuts, and Alexa R33. Users desire more granular notification controls, like being notified if a door remains open for a certain time without also being notified when it closes R12R21. Some users also find the schedule management difficult to locate and modify R21.
Ring Ring offers features like two-way talk and motion detection . However, users report issues with motion detection accuracy R67 and desire better camera lenses for capturing faces and license plates . There are complaints about the lack of sound detection on newer camera models and the absence of an Apple Watch app . Desktop support was also removed, which is a drawback for some users .
Price & Value edge: myQ Garage & Access ControlR15R25R28R31
myQ Garage & Access Control myQ is free to download, but users complain about constant ads within the app, which some accidentally click, leading to unintended purchases R15R25R28R31. There's also a complaint about having to pay a subscription for video access after purchasing equipment, only allowing live viewing without a subscription .
Ring Ring is free to download, but a significant complaint is the mandatory yearly subscription fee to access full features, making the camera 'useless' without it R64R73R97. Users feel it's too expensive for what's offered and that individual features are paywalled .
Customer Support tieR9R82R86R87
myQ Garage & Access Control myQ reviews do not frequently mention direct customer support experiences, but one user noted having to search online for a solution that should have been a troubleshooting step R9.
Ring Ring receives mixed reviews for customer service. Some users praise it as 'great' and '5 star' R86. However, others describe support as 'useless' R82 or report frustrating experiences, such as being told to verbally re-sign an agreement after a camera upgrade R87 and a lack of tech support for specific issues .
Pick myQ Garage & Access Control if

Pick myQ Garage & Access Control if you primarily need a reliable app for opening and closing your garage door and are willing to tolerate frequent in-app ads, review prompts, and the audio-pausing bug R2R5R11.

Pick Ring if

Pick Ring if you need a comprehensive home security system with good camera quality and notifications, and you are prepared to pay a monthly subscription for full functionality and potentially deal with occasional connectivity issues R73.

Evidence note: The reviews for myQ Garage & Access Control are heavily skewed towards recent negative feedback regarding intrusive ads, review prompts, and the audio-pausing bug, which impacts its perceived quality despite a high lifetime rating. Ring's reviews also show a significant number of recent complaints about reliability and the mandatory subscription, which may not be fully reflected in its lifetime rating.

Frequently asked

Does myQ Garage & Access Control work with Apple CarPlay or Siri?
No, myQ Garage & Access Control does not currently work with Apple CarPlay, and many users are requesting this feature R1R9R27. Users also desire integration with Siri Shortcuts and other smart home systems like HomeKit and Alexa R33.
Does Ring require a subscription?
Yes, Ring requires a yearly subscription to access the full features of its cameras, with many users stating the camera is 'useless' without it R64R73R97. Some features, like accessing video history beyond live viewing, are behind this paywall R73R97R99.
Why does the myQ app pause my music?
The myQ app has a bug that causes it to send a media pause command every time it opens or returns to the foreground, interrupting any audio playback from other apps like Spotify or Apple Music R1R3R4R6.
Is Ring reliable for security monitoring?
While many users find Ring effective for security, a significant number report reliability issues, including cameras frequently going offline, slow motion detection, and failure to record important incidents R63R64R67R72.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] myQ Garage & Access Control 5/5 · US Good 1: Good1
  2. [R5] myQ Garage & Access Control 5/5 · US Best purchase: One of the best purchases every
  3. [R10] myQ Garage & Access Control 1/5 · US SMH: App never works. Constantly log out, log in, delete app download again. Nothing works!
  4. [R11] myQ Garage & Access Control 5/5 · US Owner: Great product!
  5. [R1] myQ Garage & Access Control 1/5 · US Frustrated: Why in the world does it pause my music in Apple CarPlay when I load the app and why don’t you figure out to put the app as usable in CarPlay?
  6. [R3] myQ Garage & Access Control 3/5 · US App hijacking audio: The app works fine, but it's recently started highjacking my audio when I open it. I get in my car, get my music going, open the app.. my music stops. Close the app, music didn't start back up I have to hit play again. What is the reason a GARAGE DOOR app needs to shut down my audio?
  7. [R4] myQ Garage & Access Control 1/5 · US Bug hasn’t been fixed: The myQ iOS app sends a media pause command every time it opens or returns to the foreground. Spotify playback is paused even when no garage operation is initiated. This happens after reinstall and with all audio outputs. If MyQ is left open and the user returns to Spotify to resume, then switching to MyQ pauses the output even without actions being requested. The app is cal
  8. [R6] myQ Garage & Access Control 3/5 · US It works: It works, but why does this app stops my media when I open it to open my garage
  9. [R9] myQ Garage & Access Control 3/5 · US Needs Apple CarPlay: It needs to add the troubleshooting step of factory resetting the garage door opener. It took me way too long to set this up after searching the internet for that easy solution. I was setting it up after someone else had previously used it. It also desperately needs to work with Apple CarPlay. Seems like an obvious feature but having to get my phone out and waiting for the a
  10. [R12] myQ Garage & Access Control 3/5 · US Nice but ……: The app works nicely but, it would be nice to have a feature that allows a notification that garage door remains open for an certain amount of time without having to also be notified that it was closed for the same time. The notices don’t work independently.
  11. [R21] myQ Garage & Access Control 3/5 · US schedules not visible: schedules for automatic closing are not visible in app.. a feature which alerts garage is open after custome set time is very beneficial.
  12. [R15] myQ Garage & Access Control 3/5 · US Good app: It’s fine for opening and closing the doors but holy cow there are a lot of ads. I figured they were best just ignored until I accidentally clicked on one and not realizing what I had done I thought I was completing a purchase through kickstarter earlier in the day with Apple Pay and bought something from the app. Grrr. Add to that the time it takes to load I’m usually waiting outside my
  13. [R25] myQ Garage & Access Control 2/5 · US If you like Ads: I just want to close my garage door. Stop pushing your ads that slow the process. Enough already. I already have your product… but of you keep it up, will look for a different one.
  14. [R28] myQ Garage & Access Control 1/5 · US Add: Tired of the add popping up
  15. [R31] myQ Garage & Access Control 1/5 · US Unreliable: Refuses to open or close my garage door, app takes forever to load. Not using the camera but the app keeps trying to load it. But ads seem to work no problem, they like to pop them up when I’m trying to get in. Much more a burden than a convenience. Only useful part is knowing when the door is opened or closed. Everything else is unreliable or unnecessary.
  16. [R82] Ring 1/5 · US Disappointed: It will work most of the time live however, not always. It frequently does not record what’s going on despite the battery being fine so they have a lot of work to do on this thing. Still fails to record and their support is useless.
  17. [R86] Ring 5/5 · US Best security system ever: I love my ring service and 5 star customer service.
  18. [R87] Ring 3/5 · US Don’t upgrade your camera: I upgraded one of my cameras and my whole system got shut down after one month. I deactivated the old one as soon as I put the new camera in, but that didn’t make any difference. I called the customer helpline and they told me that I have to verbally resign an agreement. And I told him this doesn’t make any sense. I’m paying for the service and you shut me off and they s
  19. [R27] myQ Garage & Access Control 3/5 · US Add CarPlay: Add the option to open via CarPlay.
  20. [R33] myQ Garage & Access Control 3/5 · US Stop the review prompts: The app works fine but it’s incredibly annoying to have a pop up every time you try to use the app asking you to rate the app and write a review. Nothing I do gets rid of it. I also wish it integrated with Apple and Alexa.
  21. [R64] Ring 1/5 · US Constantly offline: App updated and even before then the camera was constantly offline. I have incredible wifi and the router is top of the line. Seems no matter what we do it will stay online for about a day but if anything even the slightest happens the system requires jumping through hoops and doesn’t stay online. Highly suggest a different security camera. Plus the monthly subscription just is
  22. [R73] Ring 1/5 · US You pay $65 to use this camera: If you are not willing yearly subscription, its useless.
  23. [R97] Ring 1/5 · US On the verge of cancelling and throwing away the equipment.: Great concept and horrible follow through. If security is your goal, then this is clearly not the platform to use. If your app isn’t up to date then you will randomly not receive notifications. The paid subscription will not allow 24 hour camera cottage review unless you have certain equipment. Otherwise you are relying on a motion event
  24. [R99] Ring 3/5 · US Difficulty: Difficult to obtain recording feature
  25. [R63] Ring 3/5 · US Used to be good: The Ring door bell used to be good. But then it got slow at detections and loading! We used to be able to click the notification when someone is detected and it load right up. Now….!? The person has already passed by or left once it finally loads. Worst thing is when someone rings the doorbell, it will not load!!! Very frustrating and very annoying!!!! Used to be good! -used to b
  26. [R67] Ring 1/5 · US Bought original Ring camera. No longer detects motion: I’ve had the original Ring camera for years. But lately it’s been failing to detect motion activations. My neighbors house was broken into and the camera didn’t capture a single thing from the drive way next to it. I’ve had to add a backup camera from a different company since the Ring is no longer reliable. Just now my Farmers dog food order
  27. [R72] Ring 3/5 · US Not Reliable: It’s great when it works but goes offline frequently. We have upgraded the transformer which helped a little.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store