Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

myQ Garage & Access Control vs ButterflyMX

myQ Garage & Access Control 4.8★ · Free to download 60
Winner ButterflyMX
ButterflyMX 4.9★ · Free to download 65

ButterflyMX has a slight edge due to its more consistent core functionality and fewer user complaints about intrusive app behavior, despite both apps having significant reliability issues.

Full reviews: myQ Garage & Access Control · ButterflyMX

myQ Garage & Access Control is plagued by intrusive ads, frequent review prompts, and audio hijacking issues, while ButterflyMX struggles with inconsistent access, unreliable delivery codes, and poor customer service, though its core door opening feature often works well.

Head to head

Core Functionality (Opening/Closing Doors/Gates) edge: ButterflyMXR18R20R31R39
myQ Garage & Access Control myQ users report that the app generally works for opening and closing garage doors, but it can be slow to load and sometimes fails to respond or shows incorrect door status R18R31. Some users experience intermittent connection drops or difficulty reconnecting after router changes R20R39.
ButterflyMX ButterflyMX users find the app generally effective for opening common area doors and letting visitors in, with many praising its convenience . However, many also report frequent system outages, unreliable door opening, and issues with delivery/visitor codes not working R70R72R75R79.
User Experience & Interface edge: ButterflyMXR1R3R4R6
myQ Garage & Access Control myQ is heavily criticized for intrusive review prompts that appear repeatedly, sometimes multiple times a day or every time the app is opened, hindering quick access R13. Users also complain about frequent, unskippable ads and promotional content that slow down the app and can lead to accidental clicks R15R25R28R31. A significant issue is the app hijacking audio playback in CarPlay or other apps when opened R1R3R4R6.
ButterflyMX ButterflyMX has complaints about an 'obnoxiously loud' visitor access alert that repeats multiple times with no way to change it . Some users find the interface poorly designed, with missing back buttons or difficulty navigating to relevant access points . The gate UI for entering codes is also described as difficult to use .
Integrations & Features tieR1R9R12R21
myQ Garage & Access Control myQ users frequently request Apple CarPlay integration, citing it as an 'obvious feature' for a garage door app R1R9R27R35. There are also requests for iOS Shortcuts/Siri compatibility and independent notifications for garage door status R12R21. Some users report difficulty managing schedules or deleting old devices .
ButterflyMX ButterflyMX users desire Apple CarPlay integration for garage doors and Apple Watch complications for easier access . Users also request features like a 'favorites' section for doors , the ability to edit visitor passes after creation R81, and a way to see who is at the door before granting access . The delivery pass feature is criticized for being limiting and unreliable R81R97R99.
Reliability & Stability tieR10R13R15R31
myQ Garage & Access Control myQ users report issues with the app constantly logging them out, requiring re-downloads, or failing to connect R10. Updates are sometimes reported to break usability . The app can be slow to load R13R15R31.
ButterflyMX ButterflyMX faces significant criticism for being unreliable, with the system frequently down or not working on the first try R70R75R78R79. Users report issues with keys being randomly deleted R78 and the app not updating in real-time . Some users cannot use the app due to iOS version requirements .
Price/Value tieR15R25R28R36
myQ Garage & Access Control myQ is free to download, but users complain about being forced to pay for video access after purchasing equipment . The constant ads also detract from the perceived value R15R25R28R36.
ButterflyMX ButterflyMX is free to download, but some users feel the system is an 'over convolution' that doesn't need to be an app . There are no direct complaints about hidden costs within the app, but the overall unreliability leads some to question its value R70.
Pick myQ Garage & Access Control if

You primarily need a basic garage door opener and are willing to tolerate frequent ads, review prompts, and potential audio interruptions .

Pick ButterflyMX if

You need a building access system and prioritize the ability to open doors remotely for visitors, even if it means dealing with occasional unreliability and issues with specific features like delivery codes .

Evidence note: Both apps have a significant number of positive reviews that are very short and generic (e.g., 'Good1', 'Yes', 'Ok'), which makes it challenging to extract specific positive feedback beyond general satisfaction. The negative reviews for both apps are much more detailed and highlight specific pain points.

Frequently asked

Does myQ Garage & Access Control work with Apple CarPlay or Siri?
No, myQ Garage & Access Control does not currently work with Apple CarPlay or Siri, which is a frequent complaint from users who desire this integration for convenience R1R9R27R35.
Does myQ Garage & Access Control interrupt audio playback?
Yes, many myQ Garage & Access Control users report that the app pauses or hijacks audio playback (music, podcasts, audiobooks) from other apps, including Apple CarPlay, every time it is opened or returns to the foreground R1R3R4R6.
Are there ads in the myQ Garage & Access Control app?
Yes, myQ Garage & Access Control users frequently complain about numerous ads and promotional content appearing at the top of the screen every time the app is opened, which can slow down the app and lead to accidental clicks R15R25R28R31.
How reliable is ButterflyMX for door access?
ButterflyMX's reliability is mixed; while many users find it convenient and effective for opening doors, a significant number report frequent system outages, inconsistent performance, and situations where the app or system simply doesn't work R70R75R78R79.
Do delivery codes work well with ButterflyMX?
No, ButterflyMX users frequently report that generated delivery and visitor codes are unreliable and often do not work, leading to frustration for both residents and delivery personnel R72R81R97R99.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R18] myQ Garage & Access Control 3/5 · US Works most of the time: The app opens and closes the garage door majority of the time. However, 2 out of ten attempts result in the app not opening or the app shows the garage door opening when in fact nothing is happening. Sometimes it shows the garage door closed when it’s actually open or vice versa. These issues occur when I’m on WiFi or using 5G cellular service with strong service signal.
  2. [R20] myQ Garage & Access Control 4/5 · US App is not consistent: My husband and I have been using this app for several years with no problems. Yesterday my grandson installed a new router, well for 2 days now I have been trying to hook this app up to the new router. I have a garage door opener and a camera the camera no problem but the hub ( opener) will not connect and I am about to pull my hair out
  3. [R31] myQ Garage & Access Control 1/5 · US Unreliable: Refuses to open or close my garage door, app takes forever to load. Not using the camera but the app keeps trying to load it. But ads seem to work no problem, they like to pop them up when I’m trying to get in. Much more a burden than a convenience. Only useful part is knowing when the door is opened or closed. Everything else is unreliable or unnecessary.
  4. [R39] myQ Garage & Access Control 3/5 · GB Intermittent Connection Drop: Occasionally the Cambridge WiFi loses connection. Signal is exceptionally strong as it’s next to a hub - other than that I’d like the facility to open the door using spoken instruction - it used to be present but was removed.
  5. [R1] myQ Garage & Access Control 1/5 · US Frustrated: Why in the world does it pause my music in Apple CarPlay when I load the app and why don’t you figure out to put the app as usable in CarPlay?
  6. [R3] myQ Garage & Access Control 3/5 · US App hijacking audio: The app works fine, but it's recently started highjacking my audio when I open it. I get in my car, get my music going, open the app.. my music stops. Close the app, music didn't start back up I have to hit play again. What is the reason a GARAGE DOOR app needs to shut down my audio?
  7. [R4] myQ Garage & Access Control 1/5 · US Bug hasn’t been fixed: The myQ iOS app sends a media pause command every time it opens or returns to the foreground. Spotify playback is paused even when no garage operation is initiated. This happens after reinstall and with all audio outputs. If MyQ is left open and the user returns to Spotify to resume, then switching to MyQ pauses the output even without actions being requested. The app is cal
  8. [R6] myQ Garage & Access Control 3/5 · US It works: It works, but why does this app stops my media when I open it to open my garage
  9. [R9] myQ Garage & Access Control 3/5 · US Needs Apple CarPlay: It needs to add the troubleshooting step of factory resetting the garage door opener. It took me way too long to set this up after searching the internet for that easy solution. I was setting it up after someone else had previously used it. It also desperately needs to work with Apple CarPlay. Seems like an obvious feature but having to get my phone out and waiting for the a
  10. [R12] myQ Garage & Access Control 3/5 · US Nice but ……: The app works nicely but, it would be nice to have a feature that allows a notification that garage door remains open for an certain amount of time without having to also be notified that it was closed for the same time. The notices don’t work independently.
  11. [R21] myQ Garage & Access Control 3/5 · US schedules not visible: schedules for automatic closing are not visible in app.. a feature which alerts garage is open after custome set time is very beneficial.
  12. [R10] myQ Garage & Access Control 1/5 · US SMH: App never works. Constantly log out, log in, delete app download again. Nothing works!
  13. [R13] myQ Garage & Access Control 1/5 · US Slow app: Slow to load and force prompts to enter rating and feedback
  14. [R15] myQ Garage & Access Control 3/5 · US Good app: It’s fine for opening and closing the doors but holy cow there are a lot of ads. I figured they were best just ignored until I accidentally clicked on one and not realizing what I had done I thought I was completing a purchase through kickstarter earlier in the day with Apple Pay and bought something from the app. Grrr. Add to that the time it takes to load I’m usually waiting outside my
  15. [R25] myQ Garage & Access Control 2/5 · US If you like Ads: I just want to close my garage door. Stop pushing your ads that slow the process. Enough already. I already have your product… but of you keep it up, will look for a different one.
  16. [R28] myQ Garage & Access Control 1/5 · US Add: Tired of the add popping up
  17. [R36] myQ Garage & Access Control 3/5 · US Annoying MyQ promotions on app: The app itself works great but it is SO annoying that every time I open the app there is a stack of MyQ promotional ads at the top of the screen (sales on cameras, etc). There is no way to remove it. 👎🏼
  18. [R27] myQ Garage & Access Control 3/5 · US Add CarPlay: Add the option to open via CarPlay.
  19. [R35] myQ Garage & Access Control 5/5 · US MyQ is great: I love using MyQ. The only thing missing is a CarPlay app. After all, the main reason to open your garage is to pull your car out or put it away. A CarPlay app would allow you to do this without pulling your phone out.
  20. [R70] ButterflyMX 1/5 · US Terrible system with awful customer service.: The Butterly system is truly terrible. If you’re considering this for your building literally a padlock on the front door would be better. Concretely, the system is always down. We’ve had it for several months now and I almost never have an experience where it works on the first try. This week the whole system is down and the solution is to “use a pin”
  21. [R75] ButterflyMX 3/5 · US It works well until it doesn’t: This app is used by the community I live in for access to our buildings. The app is fairly productive and useful until it glitches. It has happened more than once that because of the app my code doesn’t work even after uninstalling and reinstalling it on my phone.
  22. [R78] ButterflyMX 3/5 · US Love it when it works: This app is convenient and handy WHEN it works. I didn’t have issues with it for the first couple years, we use Butterfly as our building key for our clients. Lately it’s been deleting keys randomly and when I invite clients it won’t add to the key, right before deleting.
  23. [R79] ButterflyMX 2/5 · US Always an issue: Constantly having issues with this App. cant wait until i move so i no longer need it.
  24. [R72] ButterflyMX 3/5 · US Generated delivery code never works: I live in an apartment complex. I only use the app for two things. To open common area doors, and to create visitor/delivery codes. The app opens doors just fine but the codes NEVER work.
  25. [R81] ButterflyMX 3/5 · US Bug added in latest patch.: No longer sends a message to visitors for visitor pass to for the code. Idk why that fails now. When I order something typically it gets delivered in multiple deliveries with no option to get it delivered in one package. So delivery pass doesn’t work here as it’s a one time use. Would be great if we could specify how many uses. Otherwise need to get the visitor p
  26. [R97] ButterflyMX 1/5 · US Delivery Pass feature is limiting.: It’s frustrating to have to manually create a delivery pass for every delivery and the PIN code that comes with the pass usually don’t work. I’ve verified the PIN code and tested it myself…
  27. [R99] ButterflyMX 3/5 · US Delivery code: Why did the option to send a Delivery Code just disappear from my app?

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store