Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

myQ Garage & Access Control vs Aladdin Connect

myQ Garage & Access Control 4.8★ · Free to download 60
Winner Aladdin Connect
Aladdin Connect 4.8★ · Free to download 70

Aladdin Connect is slightly better due to fewer critical issues and a more stable user experience, despite both apps sharing common complaints about missing features like CarPlay integration.

Full reviews: myQ Garage & Access Control · Aladdin Connect

myQ Garage & Access Control and Aladdin Connect both offer remote garage door control, but myQ is plagued by persistent audio hijacking, excessive ads, and review prompts, while Aladdin Connect users experience more frequent connectivity issues but fewer intrusive app behaviors.

Head to head

Features and Integrations tieR1R9R12R21
myQ Garage & Access Control myQ users frequently request Apple CarPlay integration, noting its absence makes using the app inconvenient while driving R1R9R35. Some also desire iOS Shortcuts and Siri compatibility . The app offers notifications for door status, but some users find the options for open/closed notifications to be linked and not independently configurable R12R21. There are also complaints about schedules being hard to find or modify R21.
Aladdin Connect Aladdin Connect users also strongly desire Apple CarPlay integration for convenience and safety R66R75. While Siri integration was present, some users report it was removed, or wish for better functionality like asking for door status . Users also request Apple Watch complications or widgets for quicker access . A common request is for customizable notifications, such as reminders if the garage door is left open for a set time, and a history of open/close times .
Ease of Use and Performance edge: Aladdin ConnectR1R3R4R6
myQ Garage & Access Control myQ users report significant issues with the app's performance, including slow loading times R15R31, and the app frequently pausing audio playback in Apple CarPlay or other apps every time it opens R1R3R4R6. The app is also criticized for constantly asking for reviews R7R16 and displaying numerous ads that slow down operation and can lead to accidental clicks R15R25R31. Some users find it unreliable, with the door not opening or closing consistently R18R31.
Aladdin Connect Aladdin Connect users also experience performance issues, specifically with slow loading and connection times . While some find the app easy to use and intuitive , others report it being glitchy and freezing, requiring frequent restarts . There are also complaints about the app soliciting reviews, which users find annoying . Some users have difficulty with the setup process, finding it hard to program or connect to WiFi R61.
Reliability and Connectivity tieR18R20R31R37
myQ Garage & Access Control myQ users report frequent connectivity issues, with the device going offline R39R46 and struggling to reconnect, especially after router changes R20. Some users find the app unreliable, stating it doesn't always open or close the door, or displays incorrect door status R18R31. The app is also noted to sometimes fail with more devices connected R37.
Aladdin Connect Aladdin Connect users frequently report issues with WiFi connectivity, stating the app loses connection often and is difficult to reconnect after outages or router changes R61. This unreliability means some users still carry physical remotes as a backup . The app is also described as not working when needed, particularly when returning home in a car .
Price and Value edge: Aladdin ConnectR15R25R36R40
myQ Garage & Access Control myQ is free to download, but users complain about excessive ads and promotional content within the app, which detracts from the user experience R15R25R36R40. Some users also mention a subscription fee is required to access video history from cameras, despite having paid for the equipment .
Aladdin Connect Aladdin Connect is also free to download, and while there are complaints about the app's performance and reliability, there are no specific mentions of subscription fees or intrusive ads affecting the value proposition, beyond general review solicitations . One user considers it a 'cheap' system and advises against it .
Support tieR9R109
myQ Garage & Access Control One myQ user mentioned a troubleshooting step (factory resetting the opener) that was difficult to find and not provided by the app R9.
Aladdin Connect Aladdin Connect users report very poor customer support, with one user stating they had only one helpful representative and that others hung up on them or didn't believe their information R109.
Pick myQ Garage & Access Control if

You prioritize a widely used app with a large user base, and are willing to tolerate frequent audio interruptions, ads, and review prompts R1R15R16.

Pick Aladdin Connect if

You want an app that, while having connectivity issues, is generally less intrusive with ads and review prompts, and offers useful remote monitoring features .

Evidence note: Both apps are free to download, so the negative reviews are not skewed by a free-tier friction from non-paying users. The evidence for support is thin for both apps.

Frequently asked

Do myQ Garage & Access Control and Aladdin Connect integrate with Apple CarPlay?
Neither myQ Garage & Access Control nor Aladdin Connect currently offer direct integration with Apple CarPlay, which is a frequent request from users of both apps R9R35R66R75.
Which app has fewer intrusive ads and review requests?
Aladdin Connect has fewer intrusive ads and review requests compared to myQ Garage & Access Control, which is frequently criticized for excessive ads, promotional content, and persistent review prompts that interrupt the user experience R15R25R36R40.
Are there common reliability issues with these garage door apps?
Yes, both myQ Garage & Access Control and Aladdin Connect users report common reliability issues, primarily concerning inconsistent WiFi connectivity, devices going offline, and difficulty reconnecting after network changes R20R39R46R61.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] myQ Garage & Access Control 1/5 · US Frustrated: Why in the world does it pause my music in Apple CarPlay when I load the app and why don’t you figure out to put the app as usable in CarPlay?
  2. [R9] myQ Garage & Access Control 3/5 · US Needs Apple CarPlay: It needs to add the troubleshooting step of factory resetting the garage door opener. It took me way too long to set this up after searching the internet for that easy solution. I was setting it up after someone else had previously used it. It also desperately needs to work with Apple CarPlay. Seems like an obvious feature but having to get my phone out and waiting for the a
  3. [R12] myQ Garage & Access Control 3/5 · US Nice but ……: The app works nicely but, it would be nice to have a feature that allows a notification that garage door remains open for an certain amount of time without having to also be notified that it was closed for the same time. The notices don’t work independently.
  4. [R21] myQ Garage & Access Control 3/5 · US schedules not visible: schedules for automatic closing are not visible in app.. a feature which alerts garage is open after custome set time is very beneficial.
  5. [R3] myQ Garage & Access Control 3/5 · US App hijacking audio: The app works fine, but it's recently started highjacking my audio when I open it. I get in my car, get my music going, open the app.. my music stops. Close the app, music didn't start back up I have to hit play again. What is the reason a GARAGE DOOR app needs to shut down my audio?
  6. [R4] myQ Garage & Access Control 1/5 · US Bug hasn’t been fixed: The myQ iOS app sends a media pause command every time it opens or returns to the foreground. Spotify playback is paused even when no garage operation is initiated. This happens after reinstall and with all audio outputs. If MyQ is left open and the user returns to Spotify to resume, then switching to MyQ pauses the output even without actions being requested. The app is cal
  7. [R6] myQ Garage & Access Control 3/5 · US It works: It works, but why does this app stops my media when I open it to open my garage
  8. [R18] myQ Garage & Access Control 3/5 · US Works most of the time: The app opens and closes the garage door majority of the time. However, 2 out of ten attempts result in the app not opening or the app shows the garage door opening when in fact nothing is happening. Sometimes it shows the garage door closed when it’s actually open or vice versa. These issues occur when I’m on WiFi or using 5G cellular service with strong service signal.
  9. [R20] myQ Garage & Access Control 4/5 · US App is not consistent: My husband and I have been using this app for several years with no problems. Yesterday my grandson installed a new router, well for 2 days now I have been trying to hook this app up to the new router. I have a garage door opener and a camera the camera no problem but the hub ( opener) will not connect and I am about to pull my hair out
  10. [R31] myQ Garage & Access Control 1/5 · US Unreliable: Refuses to open or close my garage door, app takes forever to load. Not using the camera but the app keeps trying to load it. But ads seem to work no problem, they like to pop them up when I’m trying to get in. Much more a burden than a convenience. Only useful part is knowing when the door is opened or closed. Everything else is unreliable or unnecessary.
  11. [R37] myQ Garage & Access Control 1/5 · US Starts out well but then but the application fails with with more devices connected.: Starts out well but then but the application fails with with more devices connected making the application not functional…. I want a refund this is not worth the funds invested.
  12. [R15] myQ Garage & Access Control 3/5 · US Good app: It’s fine for opening and closing the doors but holy cow there are a lot of ads. I figured they were best just ignored until I accidentally clicked on one and not realizing what I had done I thought I was completing a purchase through kickstarter earlier in the day with Apple Pay and bought something from the app. Grrr. Add to that the time it takes to load I’m usually waiting outside my
  13. [R25] myQ Garage & Access Control 2/5 · US If you like Ads: I just want to close my garage door. Stop pushing your ads that slow the process. Enough already. I already have your product… but of you keep it up, will look for a different one.
  14. [R36] myQ Garage & Access Control 3/5 · US Annoying MyQ promotions on app: The app itself works great but it is SO annoying that every time I open the app there is a stack of MyQ promotional ads at the top of the screen (sales on cameras, etc). There is no way to remove it. 👎🏼
  15. [R40] myQ Garage & Access Control 2/5 · US It works sometimes: Attention rental property owners: this is NOT a replacement for a physical garage remote. This works only when the WiFi is at full blast, frequently takes up to a minute to respond when attempting to open or close. Not to mention the always present ad for Amazon - of course I don’t want to give Bezos access to my house, are you kidding????
  16. [R109] Aladdin Connect 1/5 · US Customer support is the worst.: I’ve only had one representative who was willing to take the time to walk me through programming my garage door. I would never purchase this product ever again. Support is the worst. The product does not work. I hate everything about it. While trying to program my remote, I called Customer Service and the rep hung up on me. She did not believe the information that I
  17. [R35] myQ Garage & Access Control 5/5 · US MyQ is great: I love using MyQ. The only thing missing is a CarPlay app. After all, the main reason to open your garage is to pull your car out or put it away. A CarPlay app would allow you to do this without pulling your phone out.
  18. [R66] Aladdin Connect 3/5 · US Ok, but could be better: Works ok, but would be nice if it showed up on the Apple Car Play screen. Would be much safer and more convenient than having to do this from the phone itself. How hard could this be?
  19. [R75] Aladdin Connect 3/5 · US Apple CarPlay: Please get this on Apple CarPlay
  20. [R7] myQ Garage & Access Control 1/5 · US Review spam: App keeps asking me to review it with a review button that comes up maybe 10 times in a row. So. Fine.
  21. [R16] myQ Garage & Access Control 1/5 · US Asks for reviews too often: This is the 4th time today. Every time I open the app, I am prompted to leave a review. I want to quickly open/close my garage door, but the extra clicks of being asked to review the app blocks this process and is annoying. Even after I leave a review. It asks the next time I open the app. I will be updating my review each time I am asked for a review: x,x,x,x,x
  22. [R39] myQ Garage & Access Control 3/5 · GB Intermittent Connection Drop: Occasionally the Cambridge WiFi loses connection. Signal is exceptionally strong as it’s next to a hub - other than that I’d like the facility to open the door using spoken instruction - it used to be present but was removed.
  23. [R46] myQ Garage & Access Control 1/5 · US Garage door: Keeps going offline and restarting itself
  24. [R61] Aladdin Connect 1/5 · US The Worst App Ever: Trying to connect my garage door to this app is an excruciatingly painful process. After I switched to a new WiFi 7 router, I was unable to ever sync the door to my new network. Thanks for a low quality product.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store