Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Travelzoo Hotel & Travel Deals vs Hopper

Travelzoo Hotel & Travel Deals 4.9★ · Free to download 60
Winner Hopper
Hopper 4.8★ · Free to download 70

Hopper is generally preferred for flight and hotel bookings due to its price prediction and tracking features, despite significant customer service and booking accuracy issues, while Travelzoo offers excellent deals but is hampered by a clunky app and membership frustrations.

Full reviews: Travelzoo Hotel & Travel Deals · Hopper

Travelzoo offers amazing discounts on resorts, tours, and cruises, but its app is often criticized for being slow, glitchy, and difficult to navigate. Hopper excels with price prediction and tracking for flights and hotels, though it faces severe criticism for customer service, hidden fees, and booking inaccuracies.

Head to head

Deals & Pricing tieR1R3R5R7
Travelzoo Hotel & Travel Deals Travelzoo users consistently praise the app for offering 'amazing discounts' and 'phenomenal' deals on hotels, resorts, tours, and cruises, often highlighting significant savings R5R8R14. However, some users report that prices are not always more discounted than booking directly, and some deals have hidden fees or surcharges R1R7. Solo travelers find limited deals, often paying double R3.
Hopper Hopper is frequently lauded for finding 'great prices' and offering 'best deals' on flights and hotels, with many users appreciating its price prediction and tracking features that help save money . Conversely, a significant number of users report misleading pricing, hidden resort fees, and additional charges not disclosed upfront, especially for car rentals and hotel bookings R64R67R70. Some also claim the price prediction feature is inaccurate, leading to higher costs R61R66.
App Performance & Ease of Use edge: HopperR4R6R9R10
Travelzoo Hotel & Travel Deals Travelzoo's app is widely criticized for being 'clunky,' 'slow,' and difficult to navigate . Users report frequent glitches, including blank screens, freezing, inability to load deals, and issues with updates R4R6. Some find the app crowded and prefer the website, noting it often redirects to webpages R9R10. There are also complaints about annoying pop-ups, lack of landscape view for iPad, and inability to filter by date or print vouchers R18.
Hopper Hopper is generally considered 'user friendly' and 'easy to book with,' with many appreciating its quick alerts and ability to watch flights R80R94. However, the app is plagued by numerous errors, such as bookings failing after card pre-authorization, incorrect booking dates, and an inability to view confirmed bookings . Some users find it 'useless' due to poor search filters, showing hotels far away, and forced login issues .
Reliability & Booking Accuracy tieR2R7R9R14
Travelzoo Hotel & Travel Deals While many Travelzoo users report successful and enjoyable trips R2R14, there are serious complaints about booking accuracy and reliability. Some users experienced issues with deals not being honored, deceptive surcharge fees, and problems with specific hotel experiences R7R9. One user had a 'worst TRAVELODEAL trip' after 19 years of using the service .
Hopper Hopper faces severe criticism regarding booking reliability and accuracy. Users report bookings not being confirmed by hotels despite receiving confirmation from Hopper, incorrect room types, and issues with included services like carry-on bags R67. Multiple users describe experiences where they arrived at hotels only to find their booking was not valid or the room was wrong, leading to being stranded .
Customer Support & Refunds edge: Travelzoo Hotel & Travel DealsR7R9R52R58
Travelzoo Hotel & Travel Deals Travelzoo users report difficulties getting in-app help or questions answered R9. There are complaints about zero tech support for account deletion and issues with refunds for surcharge fees R7R52. One user mentioned trying to reach out about blocked Cyber Monday deals with no answer R58.
Hopper Hopper's customer service is overwhelmingly criticized as 'terrible,' 'horrible,' and 'useless' R81. Users report long hold times, unhelpful agents, difficulty reaching human support, and being blamed for issues . Refund processes are particularly problematic, with users waiting weeks or even months without receiving their money back, despite hotel confirmations . The AI chatbot is also described as giving misleading information .
Membership & Fees tieR1R7R18R21
Travelzoo Hotel & Travel Deals Travelzoo has a membership fee, and some users express disappointment that special offers are now for paid subscribers R1R18R21. Pop-ups asking for subscription payments can be annoying, even for existing members R18. There are also complaints about deceptive refundable surcharge fees R7.
Hopper Hopper charges a fee for asking questions in the app and sometimes adds a tip . Users frequently complain about hidden fees, such as resort fees at hotels, which are not included in the advertised price R81. Some users felt scammed by these unexpected charges R70.
Pick Travelzoo Hotel & Travel Deals if

You prioritize finding unique, high-value deals on resorts, tours, and cruises, are willing to navigate a potentially clunky app, and don't mind a membership fee for exclusive offers R5R8R14.

Pick Hopper if

You primarily need a tool to track flight and hotel prices, appreciate price prediction features, and are comfortable with the risk of potential booking inaccuracies or needing to engage with customer service for issues R80.

Evidence note: Both apps have a high lifetime rating, but recent reviews for both, especially Hopper, show a significant negative skew, primarily due to app glitches, customer service issues, and misleading pricing. The free-to-download model for both means that negative reviews often stem from friction points with the service itself rather than free-tier limitations.

Frequently asked

Does Travelzoo offer real discounts?
Yes, many Travelzoo users report finding 'amazing discounts' and 'phenomenal' deals on hotels, resorts, tours, and cruises, with some saving a lot on their trips R5R8R14. However, some users note that prices are not always more discounted than booking directly, and there can be hidden membership fees or surcharges R1R7.
Is Hopper's price prediction accurate?
Hopper's price prediction feature is praised by many users for helping them save money by indicating when to buy tickets R80R94. However, some users have reported that the predictions were inaccurate, leading to them waiting and then paying significantly higher prices for flights R61R66.
Are there hidden fees with Hopper?
Yes, many Hopper users complain about hidden fees, particularly unexpected resort fees at hotels that were not included in the initial price displayed in the app R81. There are also reports of additional charges for car rentals and services like carry-on bags that were advertised as included R64R67R70.
How is Travelzoo's app performance?
Travelzoo's app performance is frequently criticized by users as being 'clunky,' 'slow,' and prone to glitches . Common issues include blank screens, deals not loading, the app getting stuck, and problems with updates R4R6. Users also find it difficult to navigate and prefer the website experience R9R10.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Travelzoo Hotel & Travel Deals 2/5 · US Not all what it says: Prices here are no more discounted than purchasing on own. Plus there is a membership fee
  2. [R3] Travelzoo Hotel & Travel Deals 3/5 · US Not for solo travelers!: The app has decent deals, but if you’re a solo traveler like myself, there are hardly any deals ever. The single supplement on most of these vacations is essentially 100%, you can book these vacations for the same prices without the “help” of anybody working at any agency that travelzoo works with.
  3. [R5] Travelzoo Hotel & Travel Deals 5/5 · US Just Love it: Amazing discounts in many destinations, you will save a lot in resorts, tours, cruises. If you are a travel addicted this is for you.
  4. [R7] Travelzoo Hotel & Travel Deals 1/5 · US Deceptive refundable surcharge fees: So these so called deals makes it seem that the surcharge fees apply to hotel surcharges, if booked get back $25. Nope the surcharges fees apply to Travelzoo passing credit card fees to their members. However when first purchase a voucher, it states boldly that surcharge fees are refundable up to a few days prior the trip if cancelled. When the voucher is purch
  5. [R4] Travelzoo Hotel & Travel Deals 1/5 · US App not working: When I open the app and on the homepage all I get is a blank white screen.
  6. [R6] Travelzoo Hotel & Travel Deals 3/5 · US Selection does not Finish Opening: When I select a special destination link the app gets stuck processing and remains on the “on your way” screen. I cannot see the recommend deal due to the glitch. Would appreciate app support to investigate the issue and provide an updated bug fix. I am a paid member and this is disappointing.
  7. [R9] Travelzoo Hotel & Travel Deals 3/5 · US Full deal not we’ll displayed: Prefer the website. The App is too crowded and stuff not accurate. Kimpton deal in LA continues to cram back in the amenities fees that supposed to be waived. Tapping another path took me to Google and other suggested logins. Then it cannot because Google doesn’t it considered secure. App and paths would benefit from much better testing. No clean way get in app help
  8. [R10] Travelzoo Hotel & Travel Deals 1/5 · US App leads you to webpages: App leads you to webpages , so just use your web browser
  9. [R2] Travelzoo Hotel & Travel Deals 5/5 · US Explore More!: I’ve enjoyed a few Travel Zoo 20 deals & always look forward to the next one.
  10. [R14] Travelzoo Hotel & Travel Deals 5/5 · US Africa: My best vacation ever was booked thru Travelzoo… South Africa safari… Bukela Game Refuge… if you ever see it again on Travelzoo, GO FOR IT!
  11. [R52] Travelzoo Hotel & Travel Deals 1/5 · US Ripoff: I've been trying to delete my account on the app and I keep getting the run around. Zero tech support.
  12. [R58] Travelzoo Hotel & Travel Deals 1/5 · US Cyber Monday deals did not work!!: Deals were still blocked even though I was a member. Tried reaching out and they told me to click on the lock to verify my account as though I hadn’t tried that and logging in and out several times. Tried calling with no answer. I think this was a scam to get me to pay $40 for a membership I no longer even want. Also, these cyber deals were supposed to be availab
  13. [R18] Travelzoo Hotel & Travel Deals 3/5 · GB Annoying pop ups: I have an account with TravelZoo but when I look at a tour listed in a TravelZoo e-mail I keep getting the pop-up asking me to pay £1 to get 30 days free subscription. I had already done this and since then took an annual subscription. However the pop up continues to come up and it is impossible to get rid of it.
  14. [R21] Travelzoo Hotel & Travel Deals 3/5 · GB Changes: I’m disappointed after being a long time member that now special offers are for paid subscribers
  15. [R8] Travelzoo Hotel & Travel Deals 5/5 · US Love to travel: I love travelzoo and the best deals ever, looking forward to travel more.
  16. [R61] Hopper 1/5 · US Horrible: ***In 2026 PLEASE PROCEED WITH EXTREME CAUTION*** Never left a review for an app before but this one is BEYOND horrible. I don’t care how many positive reviews it has, the world has changed and this app is terrible. I’ve used it for two international flights and been absolutely steered wrong both times. I check it every day and the app says “Wait” to book my saved flight. I watched wh
  17. [R66] Hopper 3/5 · US It’s good but not great: TLDR: It cost me over 300+ dollars telling me the flight would go down when in reality it skyrocketed to almost 1000/pp It seemed like hopper was perfect to view multiple flights across multiple airlines, Compare prices, and even have the option to watch flights and Hopper would notify you when the price gets better. I thought 700/pp was a bit steep from NY->Turks so I wa
  18. [R80] Hopper 5/5 · US So helpful!: This app is very helpful when trying to plan a trip. I love how it will watch flights for you and tell you when to purchase tickets
  19. [R94] Hopper 5/5 · US Quick at a glance: Pop ups on my phone is great alert to buy at best price!
  20. [R64] Hopper 2/5 · US Car rental is misleading: Ordered and paid for a car on the site, I declined insurance on the site because I was using my own. I get to the counter and was charged 4xs more. The price on their site is NOT what you will pay.
  21. [R67] Hopper 1/5 · US False advertising: Double check if you book with them as the fare I purchased stated that it included a carry-on bag, but when I receive my itinerary from the airline, it did not include a carry-on bag and when I contacted Hopper, they told me to call the airline and when I contacted the airline, they told me that it doesn’t include a bag and then I need to purchase it additionally and when contac
  22. [R70] Hopper 1/5 · US SCAM: hopper is a total scam and will tell you that you paid for certain services but you don’t receive them. i will no longer use them nor recommend them. report as a scam
  23. [R81] Hopper 1/5 · US Albert’s experience: Hopper is a waste of time you pay for your room to find out you still have resort fees when you get to the hotel when the app clearly says all fees included. Customer service is the worse you cant understand them and they don’t know there own policies save your time and use Airbnb deleting this app i don’t like people who do bad business

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store