Travelzoo Hotel & Travel Deals
Travelzoo offers genuinely good deals on travel and experiences, with many long-time users praising the savings, but the app itself is frequently criticized for being slow, glitchy, and difficult to navigate.
Travelzoo provides significant discounts on hotels, flights, and activities, making travel more accessible for many users. However, the accompanying app is often reported to be buggy, slow, and less functional than the website, leading to frustration for those trying to book deals.
What users like
- Offers amazing discounts and deals on travel, resorts, tours, and cruises, often saving users a lot of money.R2R5R12R35
- Provides a wide variety of destinations and local deals, with new offers frequently updated.R48R50R552R67
- Many users have had positive experiences with booked trips, highlighting high quality and good value.R11R12R63R68
What users complain about
- The app is frequently reported to be slow, glitchy, and prone to freezing or not loading content.R4R9R18R29
- Navigation and user experience within the app are clunky, difficult, and less intuitive than the website.R7R77R101R211
- Deals often have hidden fees, surcharges, or advertised prices that increase significantly upon clicking.R3R6R43R55
- Lack of landscape mode for iPad users makes the app less functional on tablets.R65R108R109R149
- Difficulty booking deals through the app, with issues like credit card acceptance or tickets not loading.R129R140R168R170
- Many deals are not suitable for solo travelers, often requiring payment for two people.R27R28
- Users report issues with logging in, account access, and persistent pop-ups even for paid members.R14R15R19R25
- Limited search and filtering options, making it hard to find deals for specific dates or locations.R16R39R64R72
- Some users report poor experiences with third-party vendors or hotels booked through Travelzoo.R17R24R81R161
Latest update · v4.68
What the developer says changed (the verdict above weighs this against what reviewers report):
4.68 • User experience enhancements • Bug fixes and performance improvements
Recurring themes
Who it's for
Travelzoo is for budget-conscious travelers and those who enjoy finding deals on a variety of travel experiences, from local activities to international vacations R2. It's particularly good for flexible travelers who can adapt to available dates and destinations R63. It is NOT for solo travelers due to high single supplements R27R28, or users who prioritize a seamless, bug-free app experience R7R18.
Evidence note: The recent reviews skew negative, primarily focusing on app functionality and deal transparency issues. However, the high lifetime rating and numerous positive recent reviews about the quality of the deals themselves suggest that the core value proposition of finding good travel deals remains strong. The negative sentiment is largely directed at the app's execution rather than the service's underlying offerings. The developer's notes mention 'user experience enhancements' and 'bug fixes,' but recent reviews indicate these issues are still prevalent.
Frequently asked
Are Travelzoo deals genuinely discounted?
Is the Travelzoo app easy to use?
Does Travelzoo offer deals for solo travelers?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Just Love it: Amazing discounts in many destinations, you will save a lot in resorts, tours, cruises. If you are a travel addicted this is for you.
- [R5] Love to travel: I love travelzoo and the best deals ever, looking forward to travel more.
- [R12] Chicago Hotel Deal: We had an awesome experience booking through Travelzoo on a fantastic deal at the Swissôtel in Chicago. We had amazing views of the river and lake! We also received free beverages and $15 off daily on the hotel restaurant. The staff were accommodating and friendly! We even walked back to the hotel from Navy Pier with a 4 and 8 year old because of the close distance!
- [R35] Marvelous Deals: This site is legit and the deals here are crazy. You cant find it anywhere else. It’s amazing app
- [R48] Traveling: Love to travel and I like good deals and you are the best I’ve had a lot of different websites I tell all my friends about you that you have local deals as well but if they see something they like to book it right away because it will be gone I’ve been to South Africa through you and Europe service is fabulous. I can’t say enough and I’ve done some local things in Myrtle Beach I’ll keep
- [R50] Great prices!: Good prices and a lot a variety of places to choose.
- [R552] Love the deals, the site could use some work: I abdolutely love travelzoo! I think their deals are amazing and their variety is excellent. I swear by their deals! They really look everywhere for the best deals, for example i was able to find a 300$ flight on travelzoo when anywhere else, i was only able to find it for around 700$... Very impressed. Unfortunately, i find their mobile site to be a l
- [R67] great day finds: love the things to do and activities in my state of california
- [R11] Africa: My best vacation ever was booked thru Travelzoo… South Africa safari… Bukela Game Refuge… if you ever see it again on Travelzoo, GO FOR IT!
- [R63] Keep my eyes watching for your next deal: I’ve been on many Travelzoo trips. They are always high quality, low, cost, and safe. I wait every Wednesday for my next update on the deals. Thanks for being such a great resource. DLW.
- [R68] Love Travelzoo: Booked several vacations thru Travelzoo.com and have never been disappointed!
- [R4] App not working: When I open the app and on the homepage all I get is a blank white screen.
- [R9] Won’t load: I keep trying to look at a deal to book it. Site won’t load a keeps saying “something went wrong “ and to refresh my screen.
- [R18] app toooo slow: 30secs to load the app, 30secs to sign in using federated, and another 20secs to load post-login. why so slow? All my other app loads instantaneously on my iphone
- [R29] Glitch: The app won’t work for the past few attempts. Nowhere on my mobile can I access & log in.
- [R7] Amazing Travel Deals! Clunky app: The deals are phenomenal and I love it all. My only complaint is the clunkiness of the app. Its difficult to navigate back and forth between pages. I usually end up closing the entire app and go back in to switch from deal to deal. It’s a pain. The website is excellent! The app is…meh.
- [R77] Full deal not we’ll displayed: Prefer the website. The App is too crowded and stuff not accurate. Kimpton deal in LA continues to cram back in the amenities fees that supposed to be waived. Tapping another path took me to Google and other suggested logins. Then it cannot because Google doesn’t it considered secure. App and paths would benefit from much better testing. No clean way get in app help
- [R101] Little clunky: Great deals. Less than great application.
- [R211] Travel Zoo deals are great App needs work: The app is cumbersome to navigate, not intuitive
- [R3] Not all what it says: Prices here are no more discounted than purchasing on own. Plus there is a membership fee
- [R6] Deceptive refundable surcharge fees: So these so called deals makes it seem that the surcharge fees apply to hotel surcharges, if booked get back $25. Nope the surcharges fees apply to Travelzoo passing credit card fees to their members. However when first purchase a voucher, it states boldly that surcharge fees are refundable up to a few days prior the trip if cancelled. When the voucher is purch
- [R43] Deceiving: Prices advertised aren’t the same versus what you are paying and most importantly it’s never when you want to travel it’s when they want you to travel !
- [R55] Scam: Joined under “3 day trial - cancel anytime” and realized quickly that everything was a scam. They will list one price but once you click on it - the price doubles (at least). I’ve spent HOURS looking and every single offer does this. The real kicker is there is no way to cancel the free trial, so I paid $40 to view click-bait.
- [R65] No landscape support in iPad: Without landscape support, this app is useless to me. That’s sad, because I love Travelzoo!
- [R108] IPad: The app is sideways on Apple iPad. Please fix it
- [R109] Good app. Needs a couple tweaks to make it great: I wold give this app 5 stars if supported landscape view. Other than that is work great
- [R149] Useless without tablet formatting: I refuse to use an app if I have to turn my iPad vertically.
- [R129] Purchased voucher: Already purchased the voucher and you make it completely difficult to purchase the deal I clicked on to start with. I just want to book it and this is insane trying to get to that
- [R140] Problem!!: Every time I submit my info and hit submit, it goes back tongue booking page!!! What’d the problem???
- [R168] Can’t access the tickets: Was clicking on Buy Now but nothing happens
- [R170] Booking app is a nightmare to use.: Tried to book a room on Travelzoo , after 5 failed attempts dialed their customer service line which disconnected each time I dialed. The 25.00 I would have saved I used up in time and frustration. Company use to be decent, I don’t know what happened to them but I do not recommend them. Better off with either going directly to hotel to book or use something lik
- [R27] No solo selection: If you are wanting to travel solo you will most likely be paying for 2.
- [R28] Not for solo travelers!: The app has decent deals, but if you’re a solo traveler like myself, there are hardly any deals ever. The single supplement on most of these vacations is essentially 100%, you can book these vacations for the same prices without the “help” of anybody working at any agency that travelzoo works with.
- [R14] Can’t use app: When I open app, it states a newer version is available but when it takes me to access the new version, no new version is available. But I still can’t use the app because it won’t let me use the old version.
- [R15] Something wrong: The app keeps making me update to a new version. When I go to the App Store, it says I have the latest version. A never ending cycle.
- [R19] Top20: Can’t see the Top20 because of a pop up that wants to know if I want to be a member. Forget the site!
- [R25] requires login: suddenly requires login. deleting.
- [R16] Search by Date: There should be a way to filter and see every deal that’s available during the timeframe you specify. The app requires you to click on a deal first, then enter dates just to receive the message there is no availability for the dates entered. I have yet to find a trip that’s actually available. The current process is a waste of time.
- [R39] Would love a custom view: The deals are great and the search is good, too but I wish I could customize my view. It always has featured locations or vacation types and I can’t get rid of ones I’m not interested in. There are some destinations featured every week that I have no interest in, meanwhile it takes up real estate on the screen and causes me to need to scroll or search to get to what I wan
- [R64] Not enough airports are offered for travel: There’s never anything that lives out from my airport, so it’s pointless for me
- [R72] Longer stays: Very few offers with longer stays
- [R17] NEVER BOOK A TRAVELODEAL TRIP: The absolute worst TRAVELZOO and hotel experience of my life was a TRAVELODEAL trip through Travelzoo, after 19 years of Travelzoo trips.
- [R24] Unhappy in Maui: Hello this was the most dated resort I’ve ever been to. Daily breakfast offered was awful. Didn’t clean my room and cleaned the hallway outside my room after we had went to bed. But they did bring us towels and didn’t take the dirty ones away😳 although my package came with deals I was always asked to pay or sign something. It is awful… I’ve been in racial differences before but
- [R81] The Villa Florence hotel disappointment: What a dump. Shame on you Travelzoo for promoting this dump. Shower did not have hot water, nor did it drain properly, room heater was loose and never heated the room warm enough even though thermostat was on hottest setting- 85 degrees. Bathroom sink was hot and cold were reversed. Bathroom was incredibly cramped. For Travelzoo to promote this, I now don’t
- [R161] Reputation scarred by GreatValueVacations: I have booked vacations through TravelZoo and had the most picture perfect dream vacations. In fact, I tell everyone I know to book through TravelZoo. Most recently, TravelZoo gave my Italy trip to Great Value Vacations to handle, and the experience was so poor that I am very apprehensive to book my next trip through TravelZoo again. I fear they may misma
- [R8] App leads you to webpages: App leads you to webpages , so just use your web browser
- [R34] Ripoff: I've been trying to delete my account on the app and I keep getting the run around. Zero tech support.
- [R42] Cyber Monday deals did not work!!: Deals were still blocked even though I was a member. Tried reaching out and they told me to click on the lock to verify my account as though I hadn’t tried that and logging in and out several times. Tried calling with no answer. I think this was a scam to get me to pay $40 for a membership I no longer even want. Also, these cyber deals were supposed to be availab
- [R158] Buyer Beware: No phone customer support during covid-19. Booked a vacation through them for $1,400 back in February, which was immediately charged from my credit card. In March, the hotel & country of travel shut down. Few weeks ago, AA Airlines have cancelled the flight. Have been trying to reach them via phone, email, no response for almost 2 weeks. Was able to call Marriott corporate to check i
- [R20] Slid into the sewer: Used to be of value. The changes now include paying for access and divulging more personal info. My guess is, to sell your information. Many of the top 20 vacations are cheap because they’re in dangerous areas of the world. Of course they’re going to be cheap!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store