Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

talabat vs noon Shopping

talabat 4.6★ · Free to download 60
Winner talabat
noon Shopping 4.5★ · Free to download 55

While both apps face significant criticism regarding pricing and customer service, talabat has a slight edge due to its focus on food delivery and a broader reported restaurant selection, despite its own issues.

Full reviews: talabat · noon Shopping

talabat and noon Shopping both struggle with user satisfaction, particularly concerning high fees, unreliable delivery, and poor customer service. talabat is primarily a food delivery app with a good selection of restaurants, but users complain about high prices and payment issues. noon Shopping is an e-commerce platform that also offers food, but it faces criticism for fake products, hidden fees, and refund problems.

Head to head

Features & Selection edge: talabatR9R23R41R66
talabat talabat is praised for having a wide selection of restaurants, making it easy to find most places R9R41. Some users find it superior to competitors like Toters R23.
noon Shopping noon Shopping offers a wide selection of items and is considered by some to be the best online store in its region . However, a significant number of users report issues with fake or non-original products R66.
Ease of Use & Reliability tieR4R8R13R26
talabat Users generally find talabat easy to use R8R26. However, many recent reviews highlight significant app bugs and crashes, especially after updates R4R8R28R36. Orders are sometimes late R36 or canceled without explanation R13.
noon Shopping noon Shopping is described as easy and reliable by some users . However, others report frequent updates , confusing navigation , and issues with search functionality . Delivery times are often criticized for being late or inconsistent .
Pricing & Value tieR1R9R15R16
talabat talabat is frequently criticized for high delivery fees and service charges, with prices often higher than direct restaurant prices R1R9R15R16. Users also complain about fake discounts and promotions .
noon Shopping noon Shopping also faces strong criticism for high and sometimes hidden prices, including delivery and shipping fees R66. Users report issues with discounts not applying correctly or being misleading .
Payment & Refunds tieR7R19R27R28
talabat Many talabat users report severe issues with payments, including cards being declined R27R28, money being deducted without orders being placed R7R56, and refunds not being processed after cancellations R19R42R50.
noon Shopping noon Shopping users also experience significant problems with payments and refunds. Issues include unauthorized deductions , money not being refunded for canceled or undelivered orders , and difficulties with returns . Some users are concerned about credit card security and forced retention of details .
Customer Service tieR12R13R19R36
talabat talabat's customer service receives overwhelmingly negative feedback, with users calling it terrible, slow, unresponsive, and unhelpful R12R13R19R48. Many report difficulty getting in touch or receiving generic, unhelpful responses R19R36.
noon Shopping noon Shopping's customer service is also widely criticized for being unhelpful, unresponsive, and failing to resolve issues like missing items or refunds . Some users, however, praise their responsiveness and quick problem-solving .
Pick talabat if

Pick talabat if your primary need is food delivery and you prioritize a wide selection of restaurants, and you are willing to overlook potential issues with pricing and customer service R9R41.

Pick noon Shopping if

Pick noon Shopping if you are looking for a broad e-commerce platform with a wide selection of general items and appreciate fast delivery for some orders, but be cautious about product authenticity and refund processes .

Evidence note: Both apps have a high volume of negative reviews, often detailing similar problems across different dimensions. The evidence for both is substantial and largely consistent in highlighting user frustrations, making it difficult to find clear advantages in many areas.

Frequently asked

Are talabat and noon Shopping expensive?
Yes, both talabat and noon Shopping are frequently criticized by users for high prices, including inflated item costs, significant delivery fees, and additional service charges (R1, R9, R15, R16, for talabat; R66, , , , for noon Shopping).
Do talabat and noon Shopping have good customer service?
No, both talabat and noon Shopping receive widespread negative feedback regarding their customer service, with many users reporting unhelpful, unresponsive, and slow support, especially concerning order issues and refunds (R12, R13, R19, R48 for talabat; , , , for noon Shopping).
Are there issues with refunds on talabat and noon Shopping?
Yes, both apps have significant reported issues with refunds; talabat users frequently state that money is deducted but not refunded for canceled or undelivered orders R19R42R50R56, and noon Shopping users also report not receiving refunds for canceled orders, missing items, or returns .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] talabat 3/5 · US Need improvement: Drivers never follow delivery instructions, no one follows the notes that I wrote. High delivery fee and they don’t offer discounts (only for plus members) A good things that We could find most of the restaurants there , also they adhere to delivery time and respond to customer service
  2. [R23] talabat 5/5 · US My review: Better than Toters by a million times and faster
  3. [R41] talabat 5/5 · US Iraq Baghdad: A great and very practical app that makes people's lives easier. I thank everyone involved from the bottom of my heart. It has saved me a lot of trouble from going out, shopping, and the market chaos. Thank you from the bottom of my heart 💖 · translated
  4. [R66] noon Shopping 3/5 · US Prices are exorbitant and different from the market: Prices are exorbitant and different from the market, and sometimes the products are not authentic. · translated
  5. [R4] talabat 2/5 · US Bugs: After the latest update, the app keeps crashing when I try to access restaurants. Please look into this issue. · translated
  6. [R8] talabat 5/5 · US Excellent, but…: The program is excellent and very easy to use, but please fix it. There are many crashes and bugs, especially since the last two updates. · translated
  7. [R13] talabat 1/5 · US Terrible app: Driver never came, canceled my order, help center never helped, terrible customer service. Never again.
  8. [R26] talabat 5/5 · US Excellent: A very easy to use app and fast with orders. · translated
  9. [R1] talabat 1/5 · US Expensive: The delivery and service charges and the food from the restaurant is more expensive than the actual restaurant and other apps
  10. [R15] talabat 3/5 · US Delivery fee: The delivery fee is high
  11. [R16] talabat 1/5 · US Prices are changing: Your price is higher than the price of the same product in its local store. You are more expensive, and now there are fees and shipping fees. · translated
  12. [R7] talabat 1/5 · US Complaint: My order was not confirmed even though I paid the full amount, and the problem has not been resolved. · translated
  13. [R19] talabat 1/5 · US thieves and scammers: took my money paid online then didn’t refund it after order cancelled. generic customer service response don’t answer why they won’t return the money, they copy and paste same response like robots. fraud, why would they show closed stores??? do i have to enter one by one to see their closed?
  14. [R27] talabat 3/5 · GB Payments are inconsistent: Tried to pay using three different cards - credit and debit - and all three declined. Hardly the first time we have had trouble paying online - so if we don’t have cash then I guess we go hungry.
  15. [R28] talabat 1/5 · US Horrible just horrible: Worst experience ever. It won’t let me place a cash order and when I used a credit card it blocked my account. I used 2 other accounts with different cards and it ended up canceling the payment and blocking my account. I called and waited for more than 45 minutes with no response. The app is filled with embarrassing bugs and I wasted 2 hours of my life on this pile of garba
  16. [R12] talabat 3/5 · US Customer service: Very difficult to get intouch when you have a complain
  17. [R36] talabat 1/5 · US Long wait and bad app settings: App does not work properly, orders were late for more than an hours many times (though location is close) and I didn’t manage to get the claimed voucher! I can’t even open the “pro chat” and this has been happening a lot lately, even with the app up to date! My experience is getting worse and worse with Talabat! I had to switch to Deliveroo they seem a lot more reli
  18. [R48] talabat 1/5 · US Customer service: Very bad and very slow in responding to a problem
  19. [R42] talabat 1/5 · US Don’t pay with Apple Pay: Do not pay in advanced. Your order will not be delivered. And you money is gone. No matter if you complain or not. If you pay in advanced you will not receive any food.
  20. [R50] talabat 1/5 · US You cheated at me and you take my money .. you only care about talabat not customers..: You cheated at me and you take my money .. you only care about talabat not customers..
  21. [R56] talabat 1/5 · US This is the worst app I’ve ever used.: I am experiencing an unresolved issue. The amount was deducted from my account, but it has not been credited back or refunded.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store