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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Ameriprise Financial vs Bank of America Mobile Banking

Ameriprise Financial 4.9★ · Free to download 75
Winner Ameriprise Financial
Bank of America Mobile Banking 4.8★ · Free to download 45

Ameriprise Financial's app is better for managing investments and financial planning due to its comprehensive features and advisor support, while Bank of America Mobile Banking struggles with consistent functionality and user experience despite its broad banking services.

Full reviews: Ameriprise Financial · Bank of America Mobile Banking

Ameriprise Financial's app is generally well-regarded for its investment management and financial planning features, with users appreciating its ease of use and advisor integration. Bank of America Mobile Banking, despite its vast user base, faces significant criticism regarding app stability, login issues, and a clunky interface.

Head to head

Features & Functionality edge: Ameriprise FinancialR14R45R48R51
Ameriprise Financial Ameriprise Financial users appreciate features like OmniView and the ability to manage investments and tasks from their financial planner R14R45R48R51. However, some users report limitations such as difficulty making deposits directly through the app, inability to withdraw money to a bank account without contacting an advisor, and missing tax lot information for unrealized gains R6. Accessing mortgage documents or paying mortgages is also cited as a problem .
Bank of America Mobile Banking Bank of America Mobile Banking offers a range of features, but users frequently report critical functions missing or poorly implemented. There's no option for outbound ACH transfers , and some users find it difficult to pay credit cards . Recent updates have reportedly removed account nicknames and made simple transactions harder . The integration of credit card information is also criticized for being an afterthought, with limited transaction history .
Ease of Use & Interface edge: Ameriprise FinancialR14R45R46R48
Ameriprise Financial Many Ameriprise Financial users find the app easy to use and navigate, providing a complete view of finances R14R45R46R48. The app is described as functional and intuitive for managing investments and retirement planning R51R60. However, some users find the information disorganized and poorly presented graphically R1, and graphs could be more user-friendly . The app also forces landscape mode on iPads, which some find inconvenient .
Bank of America Mobile Banking Bank of America Mobile Banking receives significant criticism for its user interface and ease of use. Users describe it as clunky, slow, and outdated . Many experience blank screens after logging in, making the app unusable . The app's design is called a 'dinosaur' with less functionality than expected , and some find navigating it a 'nightmare' .
Reliability & Performance edge: Ameriprise FinancialR51R6R4R25
Ameriprise Financial Ameriprise Financial's app generally performs well, with users reporting it works without issues or downtime R51. However, some users experience problems with two-factor authentication (2FA), such as text messages with codes not being sent or the app not remembering trusted devices R6R4R25. Login issues, including the app thinking a user is trying to change their username, have also been reported R1. One user reported losing all attached accounts after an upgrade .
Bank of America Mobile Banking Bank of America Mobile Banking suffers from significant reliability issues. Frequent complaints include blank screens after login , Face ID breaking or requiring constant re-enrollment , and the app not loading or crashing . Updates often introduce new problems , and some users report the app being slow and buggy .
Security & Authentication tieR49R4R7R12
Ameriprise Financial Ameriprise Financial incorporates two-factor authentication (2FA) which some users appreciate for security R49. However, the implementation is a major pain point for many, with issues like not remembering trusted devices, not supporting authenticator autofill or pasting codes, and requiring 2FA even with Face ID R4R7R12. Some users also report 2FA text messages not being sent reliably R6R25.
Bank of America Mobile Banking Bank of America Mobile Banking's security features, particularly 2FA and Face ID, are a source of frustration. Face ID frequently breaks or requires users to reset their password . The MFA system is criticized for sending a text every time a user logs in, even from a device used for years . Users also complain about poor security for customers, noting a lack of real-time transaction alerts compared to other banks .
Customer Support & Advisor Interaction edge: Ameriprise FinancialR5R11R17R23
Ameriprise Financial Ameriprise Financial users highly praise the customer service and the helpfulness of their financial advisors R5R11R17R23. Many highlight the professional, efficient, and personable nature of the employees and advisors, who provide guidance and answer questions promptly R23.
Bank of America Mobile Banking Bank of America Mobile Banking receives severe criticism for its customer support. Users describe the customer support chat as 'horrendous' and the bank as 'terrible' for resolving issues . Some report being bounced between phone support and branches without resolution . The Erica chatbot is also deemed 'useless' .
Pick Ameriprise Financial if

You are primarily looking for an app to manage investments and financial planning, value strong advisor support, and appreciate a generally functional interface for these specific tasks R45R51R60.

Pick Bank of America Mobile Banking if

You need a mobile banking app for basic transactions and are already a Bank of America customer, provided you can tolerate frequent login issues and a less polished user experience .

Evidence note: Ameriprise Financial reviews are heavily skewed towards praising the financial advisors and the company's service, with fewer detailed comments on the app's specific features or performance compared to Bank of America. Bank of America has a much larger volume of reviews, with a significant number focusing on app functionality issues.

Frequently asked

Which app is better for managing investments?
Ameriprise Financial's app is better for managing investments, with users appreciating its comprehensive view of their portfolio, ability to track financial goals, and integration with financial advisors R45R48R51R60.
Do these apps have reliable login processes?
Ameriprise Financial's login process is generally more reliable than Bank of America's, though some users report issues with 2FA implementation and occasional login errors R1R4R6R7. Bank of America Mobile Banking users frequently experience blank screens after login and persistent issues with Face ID .
Which app offers better customer support?
Ameriprise Financial offers significantly better customer support, with users consistently praising the helpfulness, professionalism, and responsiveness of their financial advisors and staff R5R11R17R23. Bank of America's customer support, including its chat and chatbot, is widely criticized as unhelpful and frustrating .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R14] Ameriprise Financial 5/5 · US Easy to use App: I really enjoy using the app for all things financial. I’m also really enjoying the OmniView feature!
  2. [R45] Ameriprise Financial 5/5 · US Awesome App: Everything you need is right there. Easy to use and do tasks sent by my financial planner. I love that I can see what’s going on with my accounts with the click of a button
  3. [R48] Ameriprise Financial 5/5 · US Awesome App!: Love the Ameriprise App. It’s easy to use and gives you a complete view of your total finances.
  4. [R51] Ameriprise Financial 5/5 · US Super functional app: I’ve used various financial and investment apps and this is one of the best. I love that I can do all my business through the app, I can see all the data and metrics that I want to see, and it doesn’t seem to have issues or downtime. Really satisfied with the app.
  5. [R46] Ameriprise Financial 5/5 · US Just simple & Easy: The information provided makes it a breeze to navigate
  6. [R6] Ameriprise Financial 3/5 · US Some Limitations: The app requires MFA but frequently the text message with the code doesn’t get sent. You can’t withdraw money direct to a bank account as you can with E*Trade or other financial apps. You have to call your advisor. These two limitations make the app less user friendly.
  7. [R4] Ameriprise Financial 1/5 · US Trash 2FA implementation: Doesn’t remember trusted devices, doesn’t support authenticator autofill for iOS passwords app, doesn’t allow pasting authenticator codes, and doesn’t support Plaid integration. Cannot opt out of 2FA. Garbage.
  8. [R25] Ameriprise Financial 1/5 · US App Issues and Thievery: Ameriprise and this app are not good. Definitely go elsewhere for your financial needs. App constantly has 2FA issues.
  9. [R49] Ameriprise Financial 5/5 · US User Friendly: Easy to use and the two factor authentication is key.
  10. [R7] Ameriprise Financial 2/5 · US 2-Factor Authentication: I don’t want to use this app primarily because of the log in process. I have 2-factor authentication activated and for years I have been waiting for the ability to automatically insert the verification code from the iPhone Passwords app. For some reason, the developers make us have to open the Passwords app, search for the Ameriprise login info, copy the verification code,
  11. [R12] Ameriprise Financial 3/5 · US App 2FA Needs tags: The 2FA is lacking the metadata for my password app (Dashlane) to recognize the field should be filled in by the 2FA value. The keyboard is also set such that it won’t allow the password manager app to show so now I have to manually go out and enter the 2FA
  12. [R5] Ameriprise Financial 4/5 · US Great service: Tanveer has been a professional financial advisor.
  13. [R11] Ameriprise Financial 5/5 · US Mr. Pallazo: Neil Pallazo has done a great job handling my affairs at a difficult time for us. Much appreciated!
  14. [R17] Ameriprise Financial 5/5 · US Very Helpful: I had a very helpful and patient helper today! Thank you for providing great guidance.
  15. [R23] Ameriprise Financial 5/5 · US Top-Notch Business: We have been with Ameriprise for several years now. I find the employeees to be professional, efficient and personable. I always get my questions answered in a timely manner. Joe Enders has been terrific at guiding us through this new financial endeavor. A++
  16. [R60] Ameriprise Financial 5/5 · US One of my favorite finance apps: I’ve been using the Ameriprise app for managing my finances, investments, and retirement planning, and it’s hands-down one of the best personal finance apps I’ve experienced. From the moment you log in, it’s clear that Ameriprise has put advisor-driven design and client ease first.
  17. [R1] Ameriprise Financial 1/5 · US Vastly inferior to the website: Has trouble with my login (says I’m trying to change my user name) and once I’ve wrestled my way in, the information is disorganized and very poorly presented graphically. Used it once, deleted it. It added nothing the website didn’t do better.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store