Ameriprise Financial

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R8] 5/5 · US Easy to use App: I really enjoy using the app for all things financial. I’m also really enjoying the OmniView feature!
2. [R28] 5/5 · US Awesome App!: Love the Ameriprise App. It’s easy to use and gives you a complete view of your total finances.
3. [R70] 5/5 · US Everything in One Place: This app is very functional and easy to use. You can connect outside account and stay on top of your finances so easily. Ameriprise is getting right vs many other independent and smaller regional firms.
4. [R25] 5/5 · US Awesome App: Everything you need is right there. Easy to use and do tasks sent by my financial planner. I love that I can see what’s going on with my accounts with the click of a button
5. [R26] 5/5 · US Just simple & Easy: The information provided makes it a breeze to navigate
6. [R51] 5/5 · US Great: App for a financial app is smooth and easy to navigate
7. [R5] 4/5 · US Great service: Tanveer has been a professional financial advisor.
8. [R7] 5/5 · US Mr. Pallazo: Neil Pallazo has done a great job handling my affairs at a difficult time for us. Much appreciated!
9. [R10] 5/5 · US Very Helpful: I had a very helpful and patient helper today! Thank you for providing great guidance.
10. [R12] 5/5 · US Top-Notch Business: We have been with Ameriprise for several years now. I find the employeees to be professional, efficient and personable. I always get my questions answered in a timely manner. Joe Enders has been terrific at guiding us through this new financial endeavor. A++
11. [R153] 3/5 · US App is great when it works: I love some of the updates like being able to adjust my auto transfers from my back account and such , but about half the time I get an error message saying “ failed to configure setting” and cant log into the app lately this has been more often than not.
12. [R29] 5/5 · US User Friendly: Easy to use and the two factor authentication is key.
13. [R33] 5/5 · US App: The Amerprise app is easy to use and has so many great features. It also has many secure features. I love it!
14. [R64] 5/5 · US Love the app: The app is very easy to use and offers a great deal of privacy
15. [R4] 3/5 · US Some Limitations: The app requires MFA but frequently the text message with the code doesn’t get sent. You can’t withdraw money direct to a bank account as you can with E*Trade or other financial apps. You have to call your advisor. These two limitations make the app less user friendly.
16. [R32] 1/5 · US Trash 2FA implementation: Doesn’t remember trusted devices, doesn’t support authenticator autofill for iOS passwords app, doesn’t allow pasting authenticator codes, and doesn’t support Plaid integration. Cannot opt out of 2FA. Garbage.
17. [R41] 2/5 · US 2-Factor Authentication: I don’t want to use this app primarily because of the log in process. I have 2-factor authentication activated and for years I have been waiting for the ability to automatically insert the verification code from the iPhone Passwords app. For some reason, the developers make us have to open the Passwords app, search for the Ameriprise login info, copy the verification code,
18. [R49] 1/5 · US App Issues and Thievery: Ameriprise and this app are not good. Definitely go elsewhere for your financial needs. App constantly has 2FA issues.
19. [R2] 3/5 · US Shareholder Documents link gone: I can no longer access shareholder documents in either newest Android or iOS versions of the app.
20. [R9] 3/5 · US How to make deposits: Don’t know how to make deposits through app yet. I don’t see where I can do this plainly listed in the app. Any icon or anything?
21. [R43] 1/5 · US Mortgage Access: Literally the worst app ever there’s no clear way to access your mortgage documents, pay your mortgage or do anything related to your mortgage, even though it directs you to this app. As a developer myself this app is just trash for anything mortgage related.
22. [R3] 1/5 · US Vastly inferior to the website: Has trouble with my login (says I’m trying to change my user name) and once I’ve wrestled my way in, the information is disorganized and very poorly presented graphically. Used it once, deleted it. It added nothing the website didn’t do better.
23. [R42] 1/5 · US Bad upgrades: I had my accounts set up like I wanted them. They do an upgrade and I lose all my accounts I had attached to Ameriprise.. lousy service
24. [R149] 3/5 · US App no longer works with face recognition: This app was working but with the latest update my face recognition feature no longer works. When I do get the option back it just gets deleted. I can’t even login with my userid and password. Please fix this issue.
25. [R151] 1/5 · US Version 2.6.2: Nice feature in this version, it crashes when trying to login resulting in a blank screen. Closed all apps, restarted iPhone, same result.
26. [R100] 3/5 · US Suggestions: The app works well, but the graphs that are available could be more user friendly, and more information regarding holdings should be available. You cannot find how much you invested in an individual holding without scrolling back through the activity of your account.
27. [R124] 1/5 · US Terrible Investment App: Can’t even easily get a chart of how your individual stocks are performing. As others have said it takes about 10 clicks just to get some basic information. This is one of the least user friendly apps I have used. If I wasn’t forced to use the garbage app I definitely wouldn’t. Stay away from this if you can!
28. [R148] 2/5 · US Very user UNFRIENDLY: How about making it easy for people to click a few buttons and see how their investments are performing? I mean real numbers, not just a line graph. Right now, the only way I can figure out performance from various time frames is to open up each statement during that time frame, write it all down and do my own calculations. People hand you millions of dollars, the least you
29. [R1] 4/5 · US Only One Device at a Time: I like the app very much now. But if you specify your iPad as primary device you can't use it on your iPhone. This is stupid. Only financial app I have that does this. Fix.
30. [R147] 3/5 · US Good…could be better: This App is pretty darn good. Works pretty much just like a normal web interface. My only pet peeve is the orientation of the App. On an iPad it HAS to be landscape mode. I never use my iPad that way and find it cumbersome and inconvenient. I wish the developers would add the option for portrait mode. Then I would give it 5 Stars.
31. [R155] 1/5 · US Only Landscape on Ipad: Only launches in landscape view....called Ameriprise...said nothing can be done
32. [R162] 2/5 · US Needs updating fir iPad: After all this time, why still no version for iPad? Please add iPad support.
33. [R50] 3/5 · US App 2FA Needs tags: The 2FA is lacking the metadata for my password app (Dashlane) to recognize the field should be filled in by the 2FA value. The keyboard is also set such that it won’t allow the password manager app to show so now I have to manually go out and enter the 2FA
34. [R56] 1/5 · US I’m done with this app: Two step verification shouldn’t be necessary on an app that uses Face ID.
35. [R68] 1/5 · US 2fa and face id: Why require 2fa every single time I sign in with face id? Other banks do not require this with their apps and it defeats the whole point of face id.
36. [R198] 1/5 · US Balance Glitch: Be careful, balances are not accurate. When logging in you need to refresh the screen to get revised balances. How good is a financial application if the balances are not accurate???
37. [R54] 4/5 · US Where’s Dark Mode?: My eyes are a hurtin’
38. [R167] 1/5 · US Touch ID Fails After Reboot: Have to re-authenticate after every reboot. This defeats the purpose of using Touch ID as a secure authentication method. Would update to higher rating with a fix. 6s Plus, iOS 10.3.1.