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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

CheapOair vs Expedia

CheapOair 4.8★ · Free to download 60
Winner Expedia
Expedia 4.8★ · Free to download 75

Expedia is generally the better choice for a more reliable and comprehensive travel booking experience, despite some app performance issues, while CheapOair can offer good deals but comes with significant customer service and hidden fee risks.

Full reviews: CheapOair · Expedia

Expedia offers a broad range of travel options and generally positive user experiences, though some users report app lag and customer service issues. CheapOair can provide competitive prices but is frequently criticized for hidden fees, poor customer service, and app glitches.

Head to head

Features & Booking Options edge: ExpediaR3R7R19R26
CheapOair CheapOair is praised for finding good flight deals, especially for last-minute bookings and complex itineraries R3. Users can book flights and accommodations R19, but some report issues with car bookings and package details not matching R7. There are also complaints about not being able to book specific meal plans or class options R26.
Expedia Expedia is widely used for booking flights, hotels, and packages, with users appreciating the ability to find deals for various travel needs . However, some users report difficulties finding specific options like half-board packages on the app and issues with package searches .
Ease of Use & App Performance tieR1R15R16R23
CheapOair CheapOair receives mixed reviews for ease of use. Some users find it very easy to use and navigate R15R23, while others report significant app issues like not loading research R1, errors displaying flight details , and early check-in features not working . Pop-ups are also a point of frustration R16.
Expedia Expedia's app is generally considered intuitive and easy to use for searching and booking . However, a significant number of users report severe lag and freezing issues, especially on iPhones R64R69R108R117. Some also note that the app has become less functional on iPads and that the map view doesn't work .
Pricing & Value tieR2R3R4R10
CheapOair CheapOair is often praised for finding better prices and discounts compared to other companies R3. However, many users report misleading pricing, where the price changes during the booking process R4R11. There are also frequent complaints about unexpected additional fees, especially for baggage R2R10.
Expedia Expedia is noted for offering good deals and savings , with some users consistently finding the best prices. Nevertheless, several users complain about deceptive pricing, where initial low prices jump significantly at checkout without clear explanation . Some also mention random pending charges .
Customer Service & Support tieR4R5R6R7
CheapOair CheapOair's customer service receives highly mixed reviews. Some users report excellent, professional, and helpful agents R5R8. However, a significant number of reviews describe agents as liars R4R10, unhelpful , or forcing additional purchases R6. Issues include difficulty with refunds R14R40, lack of communication about flight changes R22, and being double-booked R7.
Expedia Expedia's customer service is a frequent point of frustration. Users report difficulty getting help with reimbursements , obtaining invoices , and resolving issues with canceled flights or hotel problems . Many describe poor support, being passed between parties , or being unable to reach a live person . There are also instances of incorrect booking details .
Reliability & Trustworthiness edge: ExpediaR4R12R14R22
CheapOair CheapOair's reliability is a major concern for many users. There are multiple accusations of scams R12R14, money being stolen R4, and flights being canceled without notice R22. Users also report issues with insurance not covering as stated R14 and general untrustworthiness . However, some users find it very reliable .
Expedia Expedia generally has a reputation for being reliable, with many long-term users . However, there are significant concerns about trustworthiness, including deceptive pricing , issues with privacy policies changing , and a perception that the company doesn't care about its customers . Some users also report issues with bookings not being honored or incorrect .
Pick CheapOair if

You are primarily looking for the absolute cheapest flight deals and are willing to navigate potential customer service issues or hidden fees R3.

Pick Expedia if

You prefer a more established platform with a wider range of booking options and generally better reliability, even if the app can be laggy at times .

Evidence note: Both apps have a significant number of negative reviews, especially concerning customer service and pricing transparency. CheapOair's negative reviews often focus on accusations of scams and hidden fees, while Expedia's negative reviews frequently highlight app performance issues and unhelpful customer support.

Frequently asked

Are there hidden fees with CheapOair?
Yes, many CheapOair users report encountering hidden fees, particularly for baggage, which can be significantly higher than initially quoted R2R10. Some also mention prices changing during the booking process R4R11.
Does Expedia's app have performance issues?
Yes, many Expedia users report that the app is super laggy, freezes frequently, and can be difficult to use, especially on iPhones and iPads R64R69R108R117.
How is customer service for CheapOair and Expedia?
Both CheapOair and Expedia receive highly mixed reviews for customer service; while some CheapOair users praise professional and helpful agents R8, many others describe agents as liars or unhelpful, especially regarding refunds and cancellations R4R10R40. Expedia users frequently complain about poor support, difficulty getting assistance with issues, and being passed between different parties .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] CheapOair 3/5 · US Cheapo air: I have been looking for flights for quite some time. All of them had nine and 10 hour layover and tried to charge me $800 for a round-trip. Cheapo air got my tickets for $560. And a three hour layover. I seen 24 hour layovers on the tickets. I tried to buy from other companies. Thank you cheap o air
  2. [R7] CheapOair 1/5 · US Lack of comunication: I was lied about a booking for a vehicle so they charged me for them double booking me and to cancel on a mistake they did. I recommend for flying only.
  3. [R19] CheapOair 5/5 · US Great service!: Great service in the world. CheapOair made it easy to book a ticket with accommodation. Thank you.
  4. [R26] CheapOair 2/5 · US Not impressed: This particular site seems to overpromise and under deliver specially if you are a traveler who travels business or first class When you pay the premium for first class travel you expect travel that is worry, free You’re not going to get that from this particular site.
  5. [R1] CheapOair 1/5 · US Not loading my research: App not loading my research
  6. [R15] CheapOair 5/5 · US Love it!: Very easy to use!
  7. [R16] CheapOair 1/5 · US Pop up he’ll: Too many pop ups just get my info please.
  8. [R23] CheapOair 5/5 · US Works great: I used the app accomplishing everything I needed to. Easy to use.
  9. [R2] CheapOair 5/5 · US Flights: They’re good for booking. I didn’t realize that you had to pay for baggage.
  10. [R4] CheapOair 1/5 · US Horrible liars: They are liars and a horrible company that will steal your money. I ordered my tickets online through them. Then I received an email stating for security reasons I needed to contact them regarding payment. The lady proceeded to tell me when I called that they could not honor the tickets for that price but if I changed the dates I could have them for that price. I told her no that I
  11. [R10] CheapOair 1/5 · US Lier Agent ripped me off: Rating: 1 Star (Zero Stars if I Could) This was, without question, one of the worst customer service experiences I’ve ever had. I specifically asked the CheapOair agent how much checked baggage would cost before I purchased my ticket. I was told $70, $80 per bag. That information turned out to be completely wrong. When I arrived at the airport, I was charged $200 per ba
  12. [R5] CheapOair 5/5 · US Very good service: I am happy
  13. [R6] CheapOair 3/5 · US Customer service: They call if i want travel protection and i said let think about it, he was forcing me.
  14. [R12] CheapOair 1/5 · US Fake: All gimmick
  15. [R14] CheapOair 1/5 · US Scam: I bought flight tickets with the insurance. The airline canceled my flights and I had to fight for my refund. The airline gave me a refund but cheepoair refused to give me a refund for the insurance I never used or needed because the cancellation wasn’t from me.
  16. [R22] CheapOair 1/5 · US Cancellation without notice: It is ridiculous that neither Cheapoair nor the airline provided any email or text notification regarding changes or cancellations to an international flight. There is no reasonable excuse for travelers to discover that their flight has been changed or canceled only after arriving at the airport or reaching the gate. When customers book international travel, timely co
  17. [R11] CheapOair 4/5 · US Price changed.: I went through everything, put the name, card number and everything after that the price changed just waste my time.
  18. [R64] Expedia 1/5 · US Super laggy: Impossible to use on iPhone 13. Super laggy. It appears that it’s all JavaScript now and it freezes for up to 10 seconds. Whole app is super bloated
  19. [R69] Expedia 3/5 · US App just spinning while searching: I can use the app to search, I can use the website though. I use the app just for booking info and the website for searching for my travel.
  20. [R108] Expedia 3/5 · GB LAG!: The app is easy to use and great but wow the lag is insane. It freezes constantly and I have quit and start again multiple times during my search. Please fix :(
  21. [R117] Expedia 3/5 · GB Glitching: I love this app and have been a member and user for years however, more recently it has started glitching so much. Try and book hotels and it just stays on loading and won’t move further.
  22. [R8] CheapOair 5/5 · US Great Help: Excellent Customer Service, very knowledgeable, very professional
  23. [R40] CheapOair 1/5 · US Cancellation of flight: Complete refund was not received. It took many calls to receive only a partial refund. I’m never using CheapOair again. Stay away!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store