Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

CheapOair vs Priceline

CheapOair 4.8★ · Free to download 60
Winner Priceline
Priceline 4.8★ · Free to download 75

Priceline is generally a better choice for booking travel due to its more consistent pricing, better app reliability, and more positive customer service experiences, despite some issues with hotel descriptions and refunds.

Full reviews: CheapOair · Priceline

Priceline generally outperforms CheapOair with more reliable pricing and a smoother app experience, though both face criticism for customer service and refund processes. CheapOair can offer significant savings but is plagued by reports of misleading prices and poor support, making Priceline a safer bet for most travelers.

Head to head

Price/Value edge: PricelineR3R4R11R36
CheapOair CheapOair is praised by some users for finding significantly cheaper flights and better layovers compared to other sites R3R41. However, many users report misleading pricing, with prices changing at checkout or additional fees appearing later R4R11. Some also find cheaper flights elsewhere R36.
Priceline Priceline is frequently lauded for offering great deals and being economical, especially for hotels and rental cars . Some VVIP members, however, claim prices are similar to those without an account, or only slightly lower than booking directly .
Ease of Use/App Experience edge: PricelineR1R9R15R16
CheapOair CheapOair is described as easy to use by some R15R23. However, a significant number of users report app issues such as not loading research, errors when trying to view flight details, early check-in not working, and too many pop-ups R1R16. There are also complaints about currency display issues for non-US users R9.
Priceline Priceline's app is generally found to be intuitive, easy to use, and efficient, remembering user information for quick bookings . However, some users find it confusing or difficult to use, especially when trying to modify reservations . There are also reports of bugs leading to double charges . Similar to CheapOair, non-US users complain about prices being displayed in USD instead of local currency .
Reliability & Transparency edge: PricelineR4R10R12R14
CheapOair CheapOair is called reliable by some , but many users report significant issues with reliability and transparency. These include unhonored prices R4, unexpected cancellations without notice , incorrect baggage cost information R10, and issues with booking details like checked bags and seat selections not appearing correctly . Some users also feel the service is a 'scam' or 'fake' R12R14.
Priceline Priceline users generally find it reliable for booking . However, there are serious complaints about misleading hotel descriptions , booking issues leading to no reservation upon arrival , and rental car problems with unaccounted fees or unavailable cars . Some Express Deals are criticized for consistently providing the cheapest hotels .
Customer Service & Support tieR4R6R7R8
CheapOair CheapOair's customer service receives mixed reviews. Some users praise agents as excellent, knowledgeable, professional, and helpful R8. However, a significant number of reviews describe customer service as horrible, unhelpful, or even deceptive, with agents lying about prices, forcing travel protection, or refusing refunds R4R6R7R10. Long hold times are also mentioned .
Priceline Priceline's agents are described as super helpful by some . However, many users report extremely negative experiences, including agents canceling reservations without authorization, being rude, hostile, unhelpful, or lying about refunds . Difficulty getting assistance for hotel issues like Wi-Fi or safety concerns is also noted .
Pick CheapOair if

you are looking for potentially significant flight savings and are willing to navigate potential customer service issues or price discrepancies R3R41.

Pick Priceline if

you prioritize a generally smoother app experience, more consistent pricing, and reliable booking for hotels and rental cars, even if customer service can be hit or miss .

Evidence note: Both apps have a significant number of negative reviews, particularly concerning customer service and refund issues, which is common for online travel agencies. Priceline has a much larger volume of reviews, which might contribute to the higher number of reported issues, but also a higher lifetime rating.

Frequently asked

Do CheapOair and Priceline offer good deals?
Yes, both CheapOair and Priceline are reported to offer good deals, with CheapOair sometimes finding significantly lower flight prices R3R41 and Priceline frequently praised for economical options on hotels and rental cars . However, both also have complaints about misleading initial prices or prices being similar to direct bookings R4R11.
Are CheapOair and Priceline apps easy to use?
Priceline's app is generally considered intuitive and easy to use for booking , while CheapOair's app is also found easy by some R15R23, but it frequently suffers from loading issues, errors, and excessive pop-ups R1R16.
What are the common issues with CheapOair and Priceline customer service?
Both CheapOair and Priceline receive mixed to negative reviews for customer service, with common issues including agents lying about prices or policies, difficulty getting refunds, unauthorized cancellations, and unhelpful responses to problems (R4, R10, R14, R32, , , for CheapOair; , , , , , for Priceline).

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] CheapOair 3/5 · US Cheapo air: I have been looking for flights for quite some time. All of them had nine and 10 hour layover and tried to charge me $800 for a round-trip. Cheapo air got my tickets for $560. And a three hour layover. I seen 24 hour layovers on the tickets. I tried to buy from other companies. Thank you cheap o air
  2. [R4] CheapOair 1/5 · US Horrible liars: They are liars and a horrible company that will steal your money. I ordered my tickets online through them. Then I received an email stating for security reasons I needed to contact them regarding payment. The lady proceeded to tell me when I called that they could not honor the tickets for that price but if I changed the dates I could have them for that price. I told her no that I
  3. [R11] CheapOair 4/5 · US Price changed.: I went through everything, put the name, card number and everything after that the price changed just waste my time.
  4. [R36] CheapOair 1/5 · US Not so cheap: I find cheaper flights on JetBlue
  5. [R1] CheapOair 1/5 · US Not loading my research: App not loading my research
  6. [R9] CheapOair 3/5 · GB £ and $.: The English (Great Britain) version has $ (Dollar)signs against the prices and not £(Sterling). It becomes very confusing.
  7. [R15] CheapOair 5/5 · US Love it!: Very easy to use!
  8. [R16] CheapOair 1/5 · US Pop up he’ll: Too many pop ups just get my info please.
  9. [R10] CheapOair 1/5 · US Lier Agent ripped me off: Rating: 1 Star (Zero Stars if I Could) This was, without question, one of the worst customer service experiences I’ve ever had. I specifically asked the CheapOair agent how much checked baggage would cost before I purchased my ticket. I was told $70, $80 per bag. That information turned out to be completely wrong. When I arrived at the airport, I was charged $200 per ba
  10. [R12] CheapOair 1/5 · US Fake: All gimmick
  11. [R14] CheapOair 1/5 · US Scam: I bought flight tickets with the insurance. The airline canceled my flights and I had to fight for my refund. The airline gave me a refund but cheepoair refused to give me a refund for the insurance I never used or needed because the cancellation wasn’t from me.
  12. [R6] CheapOair 3/5 · US Customer service: They call if i want travel protection and i said let think about it, he was forcing me.
  13. [R7] CheapOair 1/5 · US Lack of comunication: I was lied about a booking for a vehicle so they charged me for them double booking me and to cancel on a mistake they did. I recommend for flying only.
  14. [R8] CheapOair 5/5 · US Great Help: Excellent Customer Service, very knowledgeable, very professional
  15. [R41] CheapOair 5/5 · US Mejores precios: Siempre tengo que conseguir vuelo a último momento, y en CheapOair he conseguido las mejores opciones de precio y comodidad
  16. [R23] CheapOair 5/5 · US Works great: I used the app accomplishing everything I needed to. Easy to use.
  17. [R32] CheapOair 1/5 · US Would give “0”: I purchased a ticket for sister in law in Philippines to fly to Tampa, for unseen circumstances of her needing to stay, as there is a recent shortage of doctors at her clinic. We requested a voucher for a later date. We were denied, so we asked for a refund, expecting fines, the Indian gentleman said it would be a maximum of 300 dollars. After 3 hours of phone calls he said it woul

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store