Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Cinemark Theatres vs Regal

Cinemark Theatres 4.9★ · Free to download 75
Winner Cinemark Theatres
Regal 4.6★ · Free to download 50

Choose Cinemark Theatres for a more reliable app experience.

Full reviews: Cinemark Theatres · Regal

Cinemark Theatres offers a more user-friendly experience with higher ratings and fewer critical issues compared to Regal. While both apps have their bugs, Cinemark's overall functionality and user satisfaction are notably better.

Head to head

features edge: Cinemark TheatresR5R37R74R63
Cinemark Theatres Cinemark users appreciate features like easy seat selection and a rewards program that saves them money.
Regal Regal users complain about missing features like tracking points and redeeming rewards, especially for subscribers.
ease of use edge: Cinemark TheatresR8R47R61R67
Cinemark Theatres Cinemark users report a generally easy-to-use app, though some bugs exist.
Regal Regal users frequently mention issues with logging in, slow performance, and bugs that hinder usability.
reliability edge: Cinemark TheatresR12R38R73R100
Cinemark Theatres Cinemark has a higher reliability rating, with users noting that it works most of the time despite some bugs.
Regal Regal users report frequent crashes and login issues, making it difficult to use the app effectively.
price/value edge: Cinemark TheatresR5R37R85R91
Cinemark Theatres Cinemark's Movie Club offers significant savings, making the app feel like a good value for frequent moviegoers.
Regal Regal users express frustration over additional fees and a lack of value for their subscription, especially with app limitations.
support edge: Cinemark TheatresR37R60R89R102
Cinemark Theatres Cinemark users mention decent support experiences when issues arise.
Regal Regal users often complain about poor customer service and lack of support options within the app.
Pick Cinemark Theatres if

you want a more reliable and user-friendly app for movie tickets and rewards.

Pick Regal if

you are already a Regal subscriber and prefer their theaters despite app issues.

Evidence note: Cinemark has a significantly higher lifetime rating and a larger user base, indicating overall satisfaction despite some recent negative reviews.

Frequently asked

Which app is better for purchasing movie tickets?
Cinemark Theatres is generally better for purchasing tickets, with users reporting a smoother experience and fewer bugs compared to Regal, which has numerous complaints about login issues and app crashes.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Cinemark Theatres 5/5 · US Cinemark App is Awesome: The Cinemark app is so easy to use. I strongly suggest investing in the Movie Club. The $15 a month is nothing compared to the savings. The 20% off at the register saves me $18 on all visits with my family. The theater in Beaumont is clean and well run.
  2. [R37] Cinemark Theatres 5/5 · US Single greatest rewards program: In the last two years I’ve spent $200 and saved over $450!!! I couldn’t be happier with Cinemark and this program. 10/10 highly recommend
  3. [R74] Regal 4/5 · US The rewards program in your hands: This App is super handy for tracking your rewards points and seeing what you can spend them on. It’s a must have for frequent movie watchers.
  4. [R63] Regal 3/5 · US Great app, but Regal Unlimited subscribers are left in the dark: Pretty great app, and I’ve used it for years! But once I upgraded to Regal Unlimited, the experience actually downgraded. The app completely strips away your gem status levels with no way to participate in them anymore. While there is a separate rewards program for Unlimited subscribers, the app doesn't reference it at all. As an Unl
  5. [R8] Cinemark Theatres 5/5 · US Best Movie Rewards App: Super good and easy to use
  6. [R47] Cinemark Theatres 5/5 · US Easy to use!: Can’t complain about the ease of the app!
  7. [R61] Regal 1/5 · US App doesn’t work: App doesn’t even work what a joke. Can’t reset password or create a new account
  8. [R67] Regal 1/5 · US Recent update borked things: The recent update gave incorrect movie times for the theater I gone to and it will not allow me to log into my account. I had to use my mobile browser to use my rewards and earn rewards. This update was clearly not properly tested.
  9. [R12] Cinemark Theatres 3/5 · US Very slow: Most of the time you can buy tickets and food however, it is always slow, it takes a long time to open and if it signs you out is even worse because the sign in process is slow.
  10. [R38] Cinemark Theatres 1/5 · US Works… sometimes: Constantly crashes and refuses to load. Doesn’t matter what internet I’m using, sometimes it just decides not to do anything at all.
  11. [R73] Regal 1/5 · US App used to work: The app used to work then stopped. Would get messages to the inbox, then they couldn’t be displayed. Logged out, can’t log back in. Deleted app and added back to my Home Screen and still can’t log in and now I can’t reset my password either. What a waste of my accumulated points also.
  12. [R100] Regal 1/5 · US App is broken: Zero stars. Can no longer use the app to log in at all, it doesn’t recognize my account but can log in just fine on the website
  13. [R85] Regal 2/5 · US Unnecessary Fees: They charge a service fee for purchasing tickets through the app. I’ll just buy my tickets at the theater.
  14. [R91] Regal 2/5 · US Booking Fees?: App is fine. Functions like any app should in 2026. But you’re charging me a booking fee to purchase tickets on your own platform? Come on.
  15. [R60] Cinemark Theatres 1/5 · US Frustrating: It is impossible to use the rewards ticket I earned. The gift card section is wonky. So frustrated and I paid a service fee for each ticket and the process was NOT worth it. Do better Cinemark.
  16. [R89] Regal 5/5 · US AMC A List, their app, and customer service are better: At Regal they believe it is a better use of company resources to pay multiple people to not read customer support emails before responding to them with copy pasted messages than to have kept an app programmer on board to make sure their app works for their patrons. As such you cannot manage your own subscriptions without 24-48 hour delays at
  17. [R102] Regal 1/5 · US App doesn’t show my regal unlimited membership: App doesn’t show my regal unlimited membership I was able to purchase one ticket through the app without a problem when I went to go and pick another movie for a different day. It wasn’t showing my Regal Unlimited membership. There’s no live support for this app which is another thing and it runs extremely slow. You guys need to get a live person to

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store