Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

New Horizons CU Mobile Banking vs Hudson Valley CU Mobile

New Horizons CU Mobile Banking 4.7★ · Free to download · ⚠ stale 40
Winner Hudson Valley CU Mobile
Hudson Valley CU Mobile 4.8★ · Free to download 70

Hudson Valley CU Mobile (App B) is the stronger choice due to its more reliable performance, better feature set, and generally more positive user experience, despite some recent update issues.

Full reviews: New Horizons CU Mobile Banking · Hudson Valley CU Mobile

Hudson Valley CU Mobile (App B) generally offers a more robust mobile banking experience with a wider range of features and better overall reliability compared to New Horizons CU Mobile Banking (App A). While both apps face some user complaints regarding recent updates and occasional login issues, App B's issues appear less severe and its customer service is more frequently praised.

Head to head

Features edge: Hudson Valley CU MobileR1R2R6R7
New Horizons CU Mobile Banking New Horizons CU Mobile Banking lacks several key features, including reliable mobile deposit for iPhone users, Face ID (though some recent updates claim to add it, , ), the ability to lock/unlock cards, and text alerts R1R2R6R7. Users also desire to see pending charges and current/available balances more clearly R16.
Hudson Valley CU Mobile Hudson Valley CU Mobile generally offers a good range of features, with users appreciating mobile deposit , the ability to glance at balances without signing in , and security features . However, recent updates have removed some valued features like merchant names on debit purchases and clear pending balance displays, causing frustration R55R67.
Ease of Use edge: Hudson Valley CU MobileR1R12R13R14
New Horizons CU Mobile Banking Users find New Horizons CU Mobile's interface outdated and difficult to use, with issues like login errors R1R13, and a lack of intuitive features like editing bill payments on mobile R14. Some users report the app only working 'half the time' R12.
Hudson Valley CU Mobile Hudson Valley CU Mobile is often described as easy to use and navigate R72. However, recent updates have made bill pay cumbersome , caused issues with account linking , and led to complaints about constantly being logged out or needing to re-enter full passwords R49.
Reliability edge: Hudson Valley CU MobileR12R13R21R23
New Horizons CU Mobile Banking New Horizons CU Mobile is frequently criticized for being unreliable, with users reporting mobile deposit not working for iPhones R21R23R25, constant login errors R13, and the app generally not working efficiently R12R33.
Hudson Valley CU Mobile Hudson Valley CU Mobile also faces reliability issues, with reports of the app being down frequently R44R47, crashing during mobile deposits , and login problems R41. Some users experience issues with account balances not displaying or refreshing correctly after updates .
Price/Value edge: Hudson Valley CU MobileR10R25R33R72
New Horizons CU Mobile Banking Both apps are free to download. New Horizons CU Mobile's value is diminished by its outdated features and frequent malfunctions, leading users to feel it's 'not a solution for the real world' R10R25R33.
Hudson Valley CU Mobile Hudson Valley CU Mobile is also free to download. Despite recent update issues, many users still find it valuable for managing their finances R72. However, some users mention high fees ($35) from the credit union itself, which impacts overall value perception .
Support edge: Hudson Valley CU MobileR4R5R7R8
New Horizons CU Mobile Banking Customer service for New Horizons CU Mobile Banking receives mixed reviews. Some users praise the support and staff R5R8, while others report poor customer service, clueless tellers, and difficulty resolving issues like online banking access or card orders R4R7.
Hudson Valley CU Mobile Hudson Valley CU Mobile's customer service is generally well-regarded, with users praising helpful and polite staff . However, some users report difficulty reaching customer service R41 and frustration when app issues are not addressed .
Pick New Horizons CU Mobile Banking if

Pick New Horizons CU Mobile Banking if you are an existing member who has had a consistently positive experience with their in-person banking and don't rely heavily on advanced mobile app features, or if you are an Android user who has not experienced the mobile deposit issues reported by iPhone users .

Pick Hudson Valley CU Mobile if

Pick Hudson Valley CU Mobile if you prioritize a generally more functional and feature-rich mobile banking app, appreciate good customer service, and are willing to tolerate occasional login glitches or minor inconveniences from recent updates .

Evidence note: New Horizons CU Mobile Banking has a significantly smaller number of reviews compared to Hudson Valley CU Mobile, making some of its negative feedback appear more prominent. Both apps show a recent negative skew due to update issues, but App B's larger user base and higher lifetime rating suggest a more established and generally satisfactory experience.

Frequently asked

Does New Horizons CU Mobile Banking support mobile deposits?
Mobile deposit functionality in New Horizons CU Mobile Banking is a significant point of contention; while some users report it works for Android, many iPhone users have experienced it not working at all, especially on newer models, and have been unable to use it for months R1R16R21R23.
Are there login issues with Hudson Valley CU Mobile?
Yes, Hudson Valley CU Mobile users frequently report login issues, including being logged out constantly, needing to re-enter full passwords instead of using biometrics, and the app being unavailable or down R41R44R47R49.
Can I see merchant names on transactions in Hudson Valley CU Mobile?
Recent updates to Hudson Valley CU Mobile have removed the ability to see merchant names on debit purchases, which has caused significant frustration among users who now only see 'debit card signature' and struggle to verify transactions R55R67.

What reviewers actually said

Built only from these 100 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] New Horizons CU Mobile Banking 1/5 · US Outdated: Their whole system between app and cards is outdated. The app doesn’t have mobile deposit and the cards don’t have tap. Their ATM’s at the branches are down most of the time and they are so old you can barely read the screen.
  2. [R2] New Horizons CU Mobile Banking 5/5 · US New Horizon: Love the app just need Face ID I thought at one time the app had Face ID i can’t get it back and able to lock and unlock your card
  3. [R6] New Horizons CU Mobile Banking 3/5 · US Text Alerts: Would be great to be able to get text alerts like I do from other financial institutions regarding withdrawals, debits, etc.
  4. [R7] New Horizons CU Mobile Banking 1/5 · US No card shut off on app customer service does not know their business: !!!! When you have to have anew card and number they can not order it it took about 4 hr of emailing back and forth and am not convinced it is ordered
  5. [R12] New Horizons CU Mobile Banking 3/5 · US Why: Love the bank, but hate this app... It only works half the time...
  6. [R13] New Horizons CU Mobile Banking 2/5 · US Login issues: Getting a 500 error code and cannot login in using my mobile app. Login has been an issue lately.
  7. [R14] New Horizons CU Mobile Banking 4/5 · US Bill Pay Maintenance: Love the online app. Paying bills, transferring funds and keeping up with you account in general is a breeze, but the main drawback is you cannot edit payment series online using your phone or tablet. Otherwise it’s great.
  8. [R21] New Horizons CU Mobile Banking 1/5 · US Mobile deposit not working: Since upgrading my phone to an iPhone X, I have lost the ability to make mobile deposits. The app needs an upgrade to support new technology.
  9. [R23] New Horizons CU Mobile Banking 1/5 · US Not updated enough: The app needs to be updated where everyone can use the mobile deposit not just android users.
  10. [R10] New Horizons CU Mobile Banking 1/5 · US Piss Poor Performance: I’m so glad this isn’t my only option for a credit union everything is outdated and I am pretty sure they engage in discrimination in the community they promised to help. Oh and your not a solution for the real world, your the problem.
  11. [R25] New Horizons CU Mobile Banking 1/5 · US Complete Garbage: It’s pathetic that a company can’t simply have there mobile app working at least half way! This is the reason we’ve switched to Pen Air. New Horizons is getting so out of date and behind in the times it’s pathetic! The only use I get from this app is the account balances and that’s it. The mobile deposit doesn’t work at all. Garbage app
  12. [R33] New Horizons CU Mobile Banking 1/5 · US Nope: No excuse for a simple app not to work efficiently and smoothly in this day and age. Your app is trash, your site is trash -- both hardly ever work. I'm probably going to switch banks because of this; I've given y'all YEARS to get it together. You should be ashamed.
  13. [R72] Hudson Valley CU Mobile 5/5 · US Great app: It doesn’t get any better my favorite thing to do is transferring in the middle off shopping.
  14. [R4] New Horizons CU Mobile Banking 1/5 · US Pitiful: Don’t waste your time banking here. There was a time when this was a good place to work with. Now customer service and personal relationships are a thing of the past. Tellers are clueless and the customer help line is worse than that. My email and phone number recently changed, impossible to get anyone who knows how to solve the issue. After trips to my local CU and multiple calls to the
  15. [R5] New Horizons CU Mobile Banking 5/5 · US Thanks for your service: I love all the support from NHCU
  16. [R8] New Horizons CU Mobile Banking 5/5 · US Phil: Been a customer all my adult life. Service and security has been fantastic!!!
  17. [R16] New Horizons CU Mobile Banking 2/5 · US Pending charges/mobile deposits: I would like to be able to see my pending charges on the transaction history. being able to make mobile deposits would be great as well.
  18. [R41] Hudson Valley CU Mobile 1/5 · US Crazy: I don’t go in the app for one week and it logged me out. I can’t log back in and I’ve called multiple times and nobody wants to answer
  19. [R44] Hudson Valley CU Mobile 1/5 · US Not good: App is down pretty frequently
  20. [R47] Hudson Valley CU Mobile 1/5 · US Why: The amount of nondescript errors I get from this app that make it sound like I’m being hacked constantly. Do not use this app. It’s constantly down and I can’t access my bank information.
  21. [R49] Hudson Valley CU Mobile 3/5 · US Logs me out 90% of the time: This app is usually pretty good, but for the past few months it does this annoying thing where you log in, start navigating a bit, and within 5 seconds it logs you out forcing you to re-log back in. Then, after that it works fine. But, it happens 9 out of 10 times. It’s super frustrating to say the least.
  22. [R55] Hudson Valley CU Mobile 3/5 · US No names of merchants: What did you do. There’s no names to see on debit purchases of who the places are. Omg!! How are we supposed to verify them if it doesn’t say what place it was done at. Now it says “debit card signature” but no name of where. Why would you do this.. we need to know where/who. This is enough to make us change our banking place and close our accounts.. we love it here but this
  23. [R67] Hudson Valley CU Mobile 1/5 · US What happened!!: Why did you remove the names of the merchants from the debit purchases? Now I have no idea who the merchant was! Also, deposits are no longer in green to easily determine debits and credits. Please return these basic features. Without them, the app is as good as useless. I may need to remove all of my accounts as a result!!

Synthesized from 100 recent App Store reviews · updated July 2026 · View on the App Store