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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

New Horizons CU Mobile Banking vs Veridian Mobile Banking

New Horizons CU Mobile Banking 4.7★ · Free to download · ⚠ stale 40
Winner Veridian Mobile Banking
Veridian Mobile Banking 4.9★ · Free to download 80

Veridian Mobile Banking is the clear winner due to its superior reliability, more modern features, and generally positive user experience, despite some recent reports of performance issues.

Full reviews: New Horizons CU Mobile Banking · Veridian Mobile Banking

Veridian Mobile Banking offers a more reliable and feature-rich experience, with users praising its ease of use and comprehensive mobile banking capabilities. New Horizons CU Mobile Banking, while having some loyal customers, struggles with outdated features, frequent login errors, and non-functional mobile deposits.

Head to head

Features edge: Veridian Mobile BankingR1R2R3R6
New Horizons CU Mobile Banking New Horizons CU Mobile Banking users frequently report missing or non-functional features, such as mobile deposit R1R16R21R24, Face ID R2R19R27, and the ability to lock/unlock cards R2. Some users also desire text alerts R6, Apple Pay support , and better statement access R3. While one review mentions Face ID support after an update R22, multiple recent reviews still cite its absence or issues.
Veridian Mobile Banking Veridian Mobile Banking users generally praise its comprehensive features, allowing them to track transactions, move money, and deposit checks from their phone . The app is described as replacing the need for physical branch visits for most tasks . However, some users have reported issues with specific features like transfers being broken R43R57, the payee list disappearing , or the card hub not working .
Ease of Use edge: Veridian Mobile BankingR1R10R14R15
New Horizons CU Mobile Banking Users of New Horizons CU Mobile Banking find some basic functions like paying bills and transferring funds easy R14, but many express frustration with the app's overall outdated feel and lack of modern conveniences R1R10R19. There are also complaints about not seeing current/available balances or balances after each transaction R15.
Veridian Mobile Banking Veridian Mobile Banking is widely praised for its user-friendly interface, intuitive design, and ease of navigation . Many users, including senior citizens, find it simple to use and access information . Some recent updates have made it harder to find specific account details, requiring more steps .
Reliability edge: Veridian Mobile BankingR12R13R21R23
New Horizons CU Mobile Banking New Horizons CU Mobile Banking suffers from significant reliability issues, with many users reporting frequent login errors R13, the app only working 'half the time' R12, or not working at all for extended periods R29R33. Mobile deposit is a particularly problematic feature, often reported as broken for iPhone users R21R23R24R25.
Veridian Mobile Banking Veridian Mobile Banking, while generally considered reliable , has recently faced complaints about freezing during transfers R57, being slow to load , or failing to open entirely . Some users report the app being down 'at least one day every single week' and features not working . Despite these recent issues, many long-term users attest to its consistent performance .
Price/Value edge: Veridian Mobile BankingR25R29R33R42
New Horizons CU Mobile Banking Both apps are free to download. New Horizons CU Mobile Banking users express dissatisfaction with the value due to the app's poor functionality and outdated features, leading some to switch banks R25R29R33.
Veridian Mobile Banking Both apps are free to download. Veridian Mobile Banking users perceive high value, with many being long-term members who appreciate the comprehensive service and convenience the app provides R42.
Support edge: Veridian Mobile BankingR4R5R7R8
New Horizons CU Mobile Banking New Horizons CU Mobile Banking users report poor customer service when trying to resolve app or account issues, describing tellers as 'clueless' and the help line as worse R4. One user had difficulty ordering a new card, taking hours of emailing R7. However, some long-time members praise the staff as polite, knowledgeable, and friendly R5R8.
Veridian Mobile Banking Veridian Mobile Banking users consistently praise the excellent customer service, describing staff as welcoming, friendly, professional, and helpful at branches R42. One user mentioned calling to understand app changes and it taking two days .
Pick New Horizons CU Mobile Banking if

You are a long-time, loyal customer of New Horizons CU who primarily needs basic account balance checks and bill pay, and you are willing to overlook significant app functionality issues R14.

Pick Veridian Mobile Banking if

You prioritize a mobile banking app with a generally intuitive interface, comprehensive features like mobile deposit and fund transfers, and strong customer service, even if there are occasional performance glitches .

Evidence note: New Horizons CU Mobile Banking has a much smaller number of reviews compared to Veridian Mobile Banking, which could skew perceptions. Both apps are free, so there's no free-vs-paid asymmetry.

Frequently asked

Does New Horizons CU Mobile Banking support mobile deposit?
No, many New Horizons CU Mobile Banking users report that mobile deposit is either not available or consistently broken, especially for iPhone users R1R16R21R24.
Is Veridian Mobile Banking reliable for transfers?
While many users find Veridian Mobile Banking reliable for managing funds, some recent reviews indicate issues with transfers, including the app freezing or the transfer function being broken R43R57.
Do these apps support Face ID or other biometric logins?
New Horizons CU Mobile Banking has inconsistent support for Face ID; some users report it missing or not working, especially on newer iPhones, while one review mentioned an update adding it R2R19R22R27. Veridian Mobile Banking reviews do not explicitly mention Face ID, but some users wish for a code-based sign-in instead of full username/password .

What reviewers actually said

Built only from these 100 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] New Horizons CU Mobile Banking 1/5 · US Outdated: Their whole system between app and cards is outdated. The app doesn’t have mobile deposit and the cards don’t have tap. Their ATM’s at the branches are down most of the time and they are so old you can barely read the screen.
  2. [R2] New Horizons CU Mobile Banking 5/5 · US New Horizon: Love the app just need Face ID I thought at one time the app had Face ID i can’t get it back and able to lock and unlock your card
  3. [R3] New Horizons CU Mobile Banking 3/5 · US Statements: You need to add a link so I can access my monthly statements ❤️.
  4. [R6] New Horizons CU Mobile Banking 3/5 · US Text Alerts: Would be great to be able to get text alerts like I do from other financial institutions regarding withdrawals, debits, etc.
  5. [R10] New Horizons CU Mobile Banking 1/5 · US Piss Poor Performance: I’m so glad this isn’t my only option for a credit union everything is outdated and I am pretty sure they engage in discrimination in the community they promised to help. Oh and your not a solution for the real world, your the problem.
  6. [R14] New Horizons CU Mobile Banking 4/5 · US Bill Pay Maintenance: Love the online app. Paying bills, transferring funds and keeping up with you account in general is a breeze, but the main drawback is you cannot edit payment series online using your phone or tablet. Otherwise it’s great.
  7. [R15] New Horizons CU Mobile Banking 3/5 · US Needs improvement: It's convenient, but it should at least show the current balance an the available balance. Also, it would be helpful if it would show the balance after each transaction.
  8. [R12] New Horizons CU Mobile Banking 3/5 · US Why: Love the bank, but hate this app... It only works half the time...
  9. [R13] New Horizons CU Mobile Banking 2/5 · US Login issues: Getting a 500 error code and cannot login in using my mobile app. Login has been an issue lately.
  10. [R21] New Horizons CU Mobile Banking 1/5 · US Mobile deposit not working: Since upgrading my phone to an iPhone X, I have lost the ability to make mobile deposits. The app needs an upgrade to support new technology.
  11. [R23] New Horizons CU Mobile Banking 1/5 · US Not updated enough: The app needs to be updated where everyone can use the mobile deposit not just android users.
  12. [R25] New Horizons CU Mobile Banking 1/5 · US Complete Garbage: It’s pathetic that a company can’t simply have there mobile app working at least half way! This is the reason we’ve switched to Pen Air. New Horizons is getting so out of date and behind in the times it’s pathetic! The only use I get from this app is the account balances and that’s it. The mobile deposit doesn’t work at all. Garbage app
  13. [R29] New Horizons CU Mobile Banking 1/5 · US Smh: Now that the app don’t work now everything about new horizons trash, time to switch up finally. I can’t get small loans from these people when they see I got the money and now the app don’t work, no reason to stay
  14. [R33] New Horizons CU Mobile Banking 1/5 · US Nope: No excuse for a simple app not to work efficiently and smoothly in this day and age. Your app is trash, your site is trash -- both hardly ever work. I'm probably going to switch banks because of this; I've given y'all YEARS to get it together. You should be ashamed.
  15. [R42] Veridian Mobile Banking 5/5 · US Lifetime of banking: I’ve been with Veridian since I was 13. Why go anywhere else? They have everything you need! Complete and solid service with a smile. Friendly people at every branch!!
  16. [R4] New Horizons CU Mobile Banking 1/5 · US Pitiful: Don’t waste your time banking here. There was a time when this was a good place to work with. Now customer service and personal relationships are a thing of the past. Tellers are clueless and the customer help line is worse than that. My email and phone number recently changed, impossible to get anyone who knows how to solve the issue. After trips to my local CU and multiple calls to the
  17. [R5] New Horizons CU Mobile Banking 5/5 · US Thanks for your service: I love all the support from NHCU
  18. [R7] New Horizons CU Mobile Banking 1/5 · US No card shut off on app customer service does not know their business: !!!! When you have to have anew card and number they can not order it it took about 4 hr of emailing back and forth and am not convinced it is ordered
  19. [R8] New Horizons CU Mobile Banking 5/5 · US Phil: Been a customer all my adult life. Service and security has been fantastic!!!
  20. [R16] New Horizons CU Mobile Banking 2/5 · US Pending charges/mobile deposits: I would like to be able to see my pending charges on the transaction history. being able to make mobile deposits would be great as well.
  21. [R24] New Horizons CU Mobile Banking 5/5 · US Mobile Deposit Not Working: I rarely leave negative reviews but making an exception here. Mobile deposit is one of 2 features I use routinely on the app. It has been broken for iPhones over 3 months. Only answer you can get when you call is ‘they are aware and are working on it. No date available as to when it will work‘. After 3 months it is time to find another vendor.
  22. [R43] Veridian Mobile Banking 3/5 · US Usually a great app: For the last 3 days, the “transfers” portion of the app has been broken. The page won’t load, leaving me unable to move money between accounts, which is the main reason I have the app. Please fix.
  23. [R57] Veridian Mobile Banking 1/5 · US The app keeps freezing during transfers: This app is fantastic and generally my lifeline. However in the last couple months the app has become laggy and freezes during a fund transfer. The only way to fix it is to crash the app and start over. I figured this would be fixed but it’s been almost 2 months and it has not. I have tried deleting and reinstalling the app and still it keeps crashing/freez
  24. [R19] New Horizons CU Mobile Banking 1/5 · US NEEDS MAJOR UPDATES!!: No face recognition on iPhone X still has old school settings. Please update
  25. [R22] New Horizons CU Mobile Banking 5/5 · US Thanks for the update!: The updated app looks very clean, and it supports Face ID!
  26. [R27] New Horizons CU Mobile Banking 1/5 · US Does Not Have Face Recognition: Still uses thumb print technology, which the home button doesn’t exist on the newer model iPhones (XR is what I have). Also, having issue with mobile deposit.

Synthesized from 100 recent App Store reviews · updated July 2026 · View on the App Store