Veridian Mobile Banking
The Veridian Mobile Banking app generally offers convenient access to banking features, but recent updates have introduced significant performance issues, including frequent freezing, slow loading times, and problems with core functionalities like transfers and bill pay.
Veridian Mobile Banking is a free app designed to provide on-the-go access to banking services, with many users appreciating its ease of use and comprehensive features. However, recent updates have led to a decline in performance, with numerous reports of freezing, slow loading, and broken functionalities like money transfers and bill pay, contradicting the developer's claims of an improved experience.
What users like
- Easy to use and navigate, offering a user-friendly interface.R4R5R8R9
- Allows for convenient mobile deposits and bill payments.R19R30R70R94
- Provides quick access to account information and transaction history.R11R18R22R57
- Supports transfers between accounts, though this feature has recently experienced issues.R11R59R61R67
What users complain about
- The app frequently freezes, crashes, or fails to load, making it unusable for many.R13R17R35R47
- Loading times are excessively slow, even with strong internet connections.R17R35R53R71
- Users report issues with core functionalities like transferring money between accounts and bill pay.R3R21R46R47
- The app often fails to remember login credentials, requiring users to repeatedly enter usernames and passwords.R53R78R135R178
- Mobile deposit functionality is unreliable, with some checks not going through.R92R181
- External account integration is problematic, requiring frequent manual updates or not working at all.R46R209
- Some users experienced issues with the app's widget disappearing after updates.R222
- Transactions can take days to appear in the app, making it difficult to track finances in real-time.R161
- The app has been accused of scraping clipboard data, raising privacy concerns.R225
Latest update · v4021.0.2
What the developer says changed (the verdict above weighs this against what reviewers report):
Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.
Recurring themes
Who it's for
This app is for existing Veridian Credit Union members who need to manage their accounts on the go, especially for basic tasks like checking balances and making simple transfers, provided they are willing to contend with potential performance and functionality issues R19. It is not recommended for users who rely heavily on consistent, real-time access for critical functions like bill pay or external account transfers, or those who expect a consistently smooth and fast experience R17R47R71.
Evidence note: The recent reviews skew significantly negative, with many 1-star ratings detailing critical app failures, which contrasts sharply with the high lifetime rating. The developer's release notes claim an improved experience, but recent user feedback directly contradicts this, indicating a negative trajectory in app performance and reliability.
Frequently asked
Does the Veridian Mobile Banking app allow for money transfers?
Are there issues with logging into the Veridian Mobile Banking app?
Is the Veridian Mobile Banking app reliable for mobile deposits?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] Warm & Trusting !!: So welcoming when you walk in you’re greeted with smiles right away and helping hands immediately after one of the things I really like is the online banking app, makes things so convenient for me 🫶🏼
- [R5] The mobile app: The app is quick and the user interface is very friendly.
- [R8] Awesome!: I live this bank and this app! So easy to use!!!
- [R9] User friendly: It is very user friendly, everything is neatly organized.
- [R19] Out of stater: I move to Texas and don’t have a Veridian Bank around but not a problem with mobile banking! Veridian mobile banking allows me to do everything I need to do with my money and checks from my phone! It’s incredible.
- [R30] Easy online banking: Very easy to manage my funds and deposit online checks
- [R70] Every day: Use the app everyday. Remote deposit, paying bills all easy with the application. Great service from VCU and their staff.
- [R94] Deposits: Excellent way to do business. Quick, easy, accurate.
- [R11] Mobile banking: Love it because it gives me easy access to my money and to move things into savings thank you so much
- [R18] Mobile Banking: This is such a great tool where I can track all my transactions and have record of them without having to stress about calling the bank each time when it is right in my hand!!!
- [R22] Great app: Love this app to check my account anytime I want
- [R57] Best Banking App: So much clarity on a lot of different things, and super quick. As soon as I make a deposit at the bank it comes right away. Same with any payments, there are shown right away.
- [R59] Amazing!: I love the app! It’s very user friendly, you have access to all your accounts, your credit score, and money transfers/payments are fast and easy. Thank you Veridian
- [R61] Wonderful app: So easy to use and super fast when it comes to deposits/transfers!! Thank you for making banking easy 💞
- [R67] Easy to do everything: Just awesome site, so easy to use and complete auto pay from another bank, to link up, to setup weekly payments for my car… To transfer cash between my own accounts. KennyG
- [R13] Freeze: The app always freez. Is a very frustrating when you can’t access the account .
- [R17] The Worst Banking App Ever: Will randomly log you out, takes FOREVER to load even with a strong internet connection, and constantly has launch failures and “authentication errors.” This app is so bad it has driven me to switch banks. Absolutely ridiculous service.
- [R35] 10 year member: genuinely this app is so terrible, veridian and green state both just have terrible apps compared to my other banks / CU - When things actually load its a great experience but getting your account info or anything for that matter to load is impossible - i have 1 gig fiber internet and it doesnt help a bit
- [R47] The app keeps freezing during transfers: This app is fantastic and generally my lifeline. However in the last couple months the app has become laggy and freezes during a fund transfer. The only way to fix it is to crash the app and start over. I figured this would be fixed but it’s been almost 2 months and it has not. I have tried deleting and reinstalling the app and still it keeps crashing/freez
- [R53] Terribly designed app: Its design is very terrible and it fails to load. Even with a great internet connection. It also doesn’t log you in automatically and I need to put in the password every time even though there is a “remember me” button. It doesn’t work.
- [R71] Worst app I own: This app is hands down the slowest app I own. User name and password feature is a joke. Load times can and will be infinite some days. Seriously considering going to a bank or a credit union with a better app. I have patience but this app honestly doesn’t work more than half the time. You can have 5 bars or full WiFi and still loads forever and won’t even open just green screen. T
- [R3] Usually a great app: For the last 3 days, the “transfers” portion of the app has been broken. The page won’t load, leaving me unable to move money between accounts, which is the main reason I have the app. Please fix.
- [R21] Payee list has disappeared: Not sure what latest update accomplished but my bill pay list of payees from last several yrs has vanished & instructs me in how to get started adding payees, not easy to do when you’re wintering in AZ and all your acct info is in IA
- [R46] Veridian app: This app is not user friendly. I have added an external account 4 times to be able to make payments directly from my bank. Every time I try to pay my loan it doesn’t have my account on there. Very frustrating
- [R78] Won’t save user name: It used to be super great until they removed the saved user name option. I have way too many accounts, email account to remember every user name/password. That was a convenience that made my life a tiny bit easier. Now, not so much
- [R135] Easy to use: I wish they left it to using a code to sign in rather than having to enter my username and password every time.
- [R178] Updates: Absolutely hate the new updates that you can’t see the last few transactions. You have to log in every time. Such a pain! 😕
- [R92] Veridian Credit Union: I love Veridian. Veridian is soo good to me and have gone above and beyond to help me with any and everything. I would give the app a 5 star but the check cashing feature stopped working for me. Overall, Veridian Credit Union is my favorite banking service I have ever used though.
- [R181] Deposits don’t go through: I deposited two checks on different occasions. Both never went through. I had to go to the credit union to deposit it the regular way. It was a waste of my time using the app because I received an over draft fee and negative balance. What a great way to disappoint your customers with an app that doesn’t deliver.
- [R209] Doesn’t play well with external accounts: I have to manually update my external accounts on the app many times a week for it the retrieve relevant information. I understand it’s a security thing, also I think the app should have an option to remove external accounts. I would like to remove the accounts from the app if they aren’t going to work properly with the app.
- [R222] Widget: The widget finally starting working on iOS 14. Now after doing the update for Veridian now it’s completely disappeared. Please bring back the widget and leave it alone.
- [R161] No no, take your time!: The app works fine in that it doesn’t crash or anything, but man, it literally takes days for charge/deposit/transfer transactions to show up. I have another app for another bank and pending transactions appear within hours. With this app, if you charge something on your credit card on Saturday don’t expect to see it in the app until maybe Monday or Tuesday. Not sure if t
- [R225] Clipboard scraping?: I like the bank. I like the app. I hate the fact that the app is scraping my clipboard every time I open it. I’m deleting this app until the developer fixes this; it’s an unnecessary privacy invasion.
- [R10] It’s great!!: Veridian Mobile Banking is easy to use and access! It’s great!! Love everything about Veridian!
- [R95] Servers are constantly down and some features never work: not only is the app down at least one day every single week, lot of the features don’t even work. Card hub has never worked, balances are unable to be shown several days out of the week, and overall there are just a ton of glitches.
- [R226] App no longer works: App shows a server error when trying to log in. Just like the previous reviewer said over a week ago. The app is still not working even after updating it and deleting and reinstalling. This is the only way I access my account, lease fix the functionality because I don’t want to have to access my browser just to pay a bill.
- [R227] Fix your servers!: Says server error when I try to sign in. Don’t make it hard for me to spend money during a natural disaster. 😤 I got things to do and not being able to check my accounts makes things super stressful.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store