Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

New Horizons CU Mobile Banking vs NYMCU Mobile Banking

New Horizons CU Mobile Banking 4.7★ · Free to download · ⚠ stale 55
Winner NYMCU Mobile Banking
NYMCU Mobile Banking 4.8★ · Free to download 75

Choose NYMCU Mobile Banking for a more reliable and user-friendly experience.

Full reviews: New Horizons CU Mobile Banking · NYMCU Mobile Banking

NYMCU Mobile Banking offers a more robust feature set and better reliability than New Horizons CU Mobile Banking, which has faced significant complaints about outdated technology and app functionality. While both apps are free to download, NYMCU's higher user satisfaction and fewer critical issues make it the better choice overall.

Head to head

features edge: NYMCU Mobile BankingR1R21R41R43
New Horizons CU Mobile Banking Users frequently mention missing features like mobile deposit and Face ID support, with complaints about outdated technology.
NYMCU Mobile Banking NYMCU users appreciate its ease of use for basic banking tasks, though some desire additional budgeting features.
ease of use edge: NYMCU Mobile BankingR12R55R42R63
New Horizons CU Mobile Banking Some users find the app convenient but report issues with functionality and navigation.
NYMCU Mobile Banking NYMCU users describe the app as simple and easy to navigate, although some experience delays with verification codes.
reliability edge: NYMCU Mobile BankingR13R39R70R72
New Horizons CU Mobile Banking New Horizons has numerous complaints about login issues and app crashes, leading to frustration among users.
NYMCU Mobile Banking NYMCU users report occasional outages but generally find the app reliable when it works.
price/value edge: NYMCU Mobile BankingR24R66R48R75
New Horizons CU Mobile Banking Both apps are free to download, but New Horizons users feel they are not getting value due to app limitations.
NYMCU Mobile Banking NYMCU users feel they receive good value for their banking needs, especially with features like early direct deposit.
support tieR4R56R52R62
New Horizons CU Mobile Banking Support from New Horizons is criticized, with users reporting difficulty in resolving issues.
NYMCU Mobile Banking NYMCU users have mixed feelings about customer service, with some praising it while others report long wait times.
Pick New Horizons CU Mobile Banking if

You prefer a credit union with a long-standing history and are willing to overlook some app limitations.

Pick NYMCU Mobile Banking if

You want a more reliable and user-friendly mobile banking experience with fewer technical issues.

Evidence note: New Horizons CU Mobile Banking has significant negative feedback regarding app functionality, which skews recent reviews. NYMCU has a larger user base and generally more favorable reviews, indicating better overall satisfaction.

Frequently asked

Which app has better features?
NYMCU Mobile Banking generally offers better features, including easier navigation and reliable functionality, while New Horizons lacks mobile deposit and has outdated technology.

What reviewers actually said

Built only from these 100 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] New Horizons CU Mobile Banking 1/5 · US Outdated: Their whole system between app and cards is outdated. The app doesn’t have mobile deposit and the cards don’t have tap. Their ATM’s at the branches are down most of the time and they are so old you can barely read the screen.
  2. [R21] New Horizons CU Mobile Banking 1/5 · US Mobile deposit not working: Since upgrading my phone to an iPhone X, I have lost the ability to make mobile deposits. The app needs an upgrade to support new technology.
  3. [R41] NYMCU Mobile Banking 2/5 · US Zelle: The Zelle process is tedious and requires some serious updating
  4. [R43] NYMCU Mobile Banking 3/5 · US MCU App Review: Convenient Banking with a Need for Budgeting Features: I’ve had a good experience using the MCU app overall. I like how easy it is to check my balances, transfer money between accounts, and deposit checks from my phone. The app is simple and convenient for everyday banking. One feature I’d love to see added is a built-in budgeting section. It would be helpful if the app automatica
  5. [R12] New Horizons CU Mobile Banking 3/5 · US Why: Love the bank, but hate this app... It only works half the time...
  6. [R55] NYMCU Mobile Banking 3/5 · US Great app when it works: This app works flawlessly…. When it actually works. The system updates are an inconvenience. My app has not been working for a week now. Who needs that?
  7. [R42] NYMCU Mobile Banking 5/5 · US Simple to use: Simple to use
  8. [R63] NYMCU Mobile Banking 5/5 · US Mobile Banking: NYMCU mobile banking is absolutely easy to use and makes digital transactions convenient. I highly recommend.
  9. [R13] New Horizons CU Mobile Banking 2/5 · US Login issues: Getting a 500 error code and cannot login in using my mobile app. Login has been an issue lately.
  10. [R39] New Horizons CU Mobile Banking 1/5 · US Error: This app has not worked for the last week. Every time I try to log in it gives me an error message. Please fix this!!
  11. [R70] NYMCU Mobile Banking 1/5 · US This app needs major updates: This app is broken and very glitchy. There are functions that have been offline for years now and the log in screen is finicky all the time. This app needs a major upgrade to be on par with other useful banking apps. Take a photo of your check is difficult using this app and using Zelle is convoluted.
  12. [R72] NYMCU Mobile Banking 1/5 · US App is always down: I can’t believe that this organization can’t keep the app up. Always buffering and can’t check my accounts . 😡😡
  13. [R24] New Horizons CU Mobile Banking 5/5 · US Mobile Deposit Not Working: I rarely leave negative reviews but making an exception here. Mobile deposit is one of 2 features I use routinely on the app. It has been broken for iPhones over 3 months. Only answer you can get when you call is ‘they are aware and are working on it. No date available as to when it will work‘. After 3 months it is time to find another vendor.
  14. [R66] NYMCU Mobile Banking 5/5 · US Direct deposit: What I like about Mcu is that we don’t have to wait till Friday to get paid. We automatically receive our paycheck on Wednesday instead of waiting Thursday or Friday like every other bank that makes the customers wait till Thursday or Friday to receive their paycheck.
  15. [R48] NYMCU Mobile Banking 5/5 · US CS second to none: NYMCU direct deposit received fast than any other financial institution
  16. [R75] NYMCU Mobile Banking 5/5 · US Customer: This the best bank I’ve had so far
  17. [R4] New Horizons CU Mobile Banking 1/5 · US Pitiful: Don’t waste your time banking here. There was a time when this was a good place to work with. Now customer service and personal relationships are a thing of the past. Tellers are clueless and the customer help line is worse than that. My email and phone number recently changed, impossible to get anyone who knows how to solve the issue. After trips to my local CU and multiple calls to the
  18. [R56] NYMCU Mobile Banking 1/5 · US Horrible: Both MCU apps are no good at all . Don’t understand how a major credit union always has issues with their mobile apps. It sucks my card has been locked for days I have no access to my money or can’t unlock my card .
  19. [R52] NYMCU Mobile Banking 3/5 · US Customer Disservice: MCU has the worst & most incompetent customer reps.
  20. [R62] NYMCU Mobile Banking 1/5 · US Worst bank ever: Terrible fraud prevention with no help. Horrible support, horrible app, horrible everything. Find a new bank asap

Synthesized from 100 recent App Store reviews · updated July 2026 · View on the App Store