NYMCU Mobile Banking

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US Simple to use: Simple to use
2. [R9] 3/5 · US MCU App Review: Convenient Banking with a Need for Budgeting Features: I’ve had a good experience using the MCU app overall. I like how easy it is to check my balances, transfer money between accounts, and deposit checks from my phone. The app is simple and convenient for everyday banking. One feature I’d love to see added is a built-in budgeting section. It would be helpful if the app automatica
3. [R8] 5/5 · US Mobile Banking: NYMCU mobile banking is absolutely easy to use and makes digital transactions convenient. I highly recommend.
4. [R78] 5/5 · US Schools food service Manger: I wanted to take a moment to share how well the online banking system has been working for me. I’ve found it to be very convenient and easy to use for managing my day-to-day finances. Whether I’m checking my balance, transferring funds, or paying bills, everything runs smoothly and saves me a lot of time. It has really come in handy, especially when I’m on the go and d
5. [R39] 5/5 · US Online banking: Online banking is great. The system is always working and I never had a problem. I am glad I can submit checks online and don’t have to come into the bank. It frees up my time
6. [R3] 5/5 · US CS second to none: NYMCU direct deposit received fast than any other financial institution
7. [R10] 5/5 · US Direct deposit: What I like about Mcu is that we don’t have to wait till Friday to get paid. We automatically receive our paycheck on Wednesday instead of waiting Thursday or Friday like every other bank that makes the customers wait till Thursday or Friday to receive their paycheck.
8. [R25] 5/5 · US Mcu availability: MCU has given me the most availability easy to navigate in one of the top Security system that I have seen in a while great app
9. [R75] 5/5 · US Security: Excellent security features, Experiencing resetting password has proven maximum security is present on this platform.
10. [R18] 3/5 · US Damn verification: Convenient but not when you have to keep waiting for a verification code that takes long at times and I’m waiting to make a transaction and I need a code every time I’m checking my balance. Also to contact the bank it’s always an extremely long wait
11. [R54] 2/5 · US Don’t get: Take forever to download half the time it doesn’t work this app has a bunch of problems
12. [R88] 3/5 · US Verification Code Bust: The verification code sometimes doesn’t send out the code so I can’t see into my account or access it. This is very frustrating … why would that happen I had this account for 10 years all of a sudden it needs these silly verification code. This needs to be fixed because I am not the only one that this has happened too and it’s always at the worst time.
13. [R97] 1/5 · US Log in issues with new updates: Since my my last 2 updates, I’m having issues with logging in. The system is slow. If I can just get past the log in phase.
14. [R4] 4/5 · US Using Zelle/ transfer: My Zelle often does not work. Also my Sister and I live in two different states both with MCU accounts unable to transfer funds to each other.
15. [R42] 2/5 · US Zelle: The Zelle process is tedious and requires some serious updating
16. [R92] 1/5 · US This app needs major updates: This app is broken and very glitchy. There are functions that have been offline for years now and the log in screen is finicky all the time. This app needs a major upgrade to be on par with other useful banking apps. Take a photo of your check is difficult using this app and using Zelle is convoluted.
17. [R217] 1/5 · US MCU is not progressing.: The recent update removes the app’s ability to save or “remember” the customer’s userid. This is a step back in customer experience. MCU is also not increased their $500 zelle daily limit. Multiple other banks have a higher limit. Citibank has a 2,500 daily limit. This application was a great attempt to keep up with others. However, it appears leadership has forgotten a
18. [R60] 3/5 · US Great app when it works: This app works flawlessly…. When it actually works. The system updates are an inconvenience. My app has not been working for a week now. Who needs that?
19. [R85] 2/5 · US Great app, a lot of maintenance issues.: App is great and easy to maneuver, the constant maintenance issues can become annoy sometimes.
20. [R110] 1/5 · US Crashes: Still experiencing crashes Long Loading times to reach the menu, even to the point sometimes I go in the app I’m randomly sign out of the app
21. [R156] 3/5 · US Mobile Deposit Error: The bank has great rates for loans, but unfortunately mobile deposit doesn’t work all the time. Also, they don’t have a phone number to a specific branch, you need to call a general 1800 number and wait on hold for 3 days.
22. [R219] 3/5 · US Great app overall: Like I said in the title it’s a very good app, my one issue is with mobile deposits, an error pops up every time even after endorsing the back of the check.
23. [R214] 1/5 · US Improve, please: Trash I can’t deposit a check systems is absurd incuerent and other features is so bad
24. [R12] 3/5 · US My opinion: You don’t help the core customers enough banking feels primitive I had a disrespectful conversation with one of your representatives when I was filing a home loan and was told that my 25+ years track record of on time payments was not enough didn’t even bother to open up my account and take a look I stand back and watch people who don’t even work for the city, obtain accounts and get l
25. [R41] 3/5 · US Customer Disservice: MCU has the worst & most incompetent customer reps.
26. [R170] 1/5 · US MCU?: MCU Management forgets without the members. They will not have a job, there’s are so disrespectful at the branches it Crazy. Even when you call customer service at time to give me an attitude for no reason.
27. [R5] 4/5 · US Neil B: Would like to transfer funds to other MCU accounts
28. [R121] 3/5 · US Transfers to other MCU members: I’m very disappointed that can not transfer funds to my children’s smart Apple accounts. This option would make it so much easier for parents to continue to save for their children’s future. Please make this an option on the banking app.
29. [R68] 3/5 · US Only issue: Why is it? I cannot have the option of making payments towards the principal balance on my loan. This is the only issue that I have with this app otherwise it’s a great app.
30. [R80] 1/5 · US Ms Love: Why do I need a code every time
31. [R90] 4/5 · US App can use some improvements: Love the app but it needs some upgrades. Signing in is such a pain and takes long. The app keeps asking me multiple times in one day with each sign in to verify my identity.
32. [R47] 1/5 · US Horrible Service: I am trying to Stop Fraudulent activity and they got me waiting to connect why do members have to wait while crooks take their money you should have an App to handle everything with Member privileges like Stop fraudulent transactions and alerts why do I continue with this nonsense