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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Strava vs adidas Running

Strava 4.8★ · Free + IAP 75
Winner Strava
adidas Running 4.8★ · Free to download 65

Strava is better for users prioritizing a strong community and detailed activity analysis, while adidas Running is a good choice for those seeking a more straightforward tracking app with brand-specific rewards.

Full reviews: Strava · adidas Running

Strava offers robust tracking and a strong community, but faces criticism for aggressive subscription prompts and poor customer support. adidas Running provides a simpler tracking experience with unique reward points, though it struggles with GPS accuracy and inconsistent heart rate monitoring.

Head to head

Features edge: StravaR2R8R11R23
Strava Strava is praised for its accurate GPS tracking, detailed activity analysis, and community features like clubs and segments R8. Users appreciate tracking shoe mileage and various workouts R8R11. However, some desire features like music playlists R2, live tracking for friends R23, and more intuitive editing for multiple activities . There are also requests for extended 'best efforts' tracking beyond 50k and better support for swim units and pool lengths . Some users find the app bloated with AI and marketing .
adidas Running adidas Running users value its ease of use for tracking runs and the incentive of earning points for rewards R62R80R95. The app is noted for its running programs and VO2Max tracking . However, users report issues with the app not displaying active time , inconsistent calorie tracking , and a lack of multi-sport tracking within a single activity . Bikers feel like second-class citizens due to limited challenges , and some miss older features like detailed pace/elevation graphs and historical data beyond two years .
Ease of Use tieR6R8R11R22
Strava Many Strava users find the app simple and easy to use for tracking workouts R8R11. However, others describe the interface as unintuitive and frustrating, requiring extra steps to find basic information R6. Recent updates have reportedly broken the UI, making text unreadable and dark mode inconsistent R22. The app is also criticized for being clunky and filled with pop-ups, especially for subscriptions .
adidas Running adidas Running is generally considered simple and straightforward to use for starting activities . However, some users find the 'slide to pause' function too easy to accidentally engage and the new 'start' button redundant and problematic . There are requests for an automatic pause feature and a dark theme . Some users also dislike recent font changes that make stats harder to read .
Reliability edge: StravaR7R12R16R19
Strava Strava's GPS tracking is often praised for accuracy , but some users experience significant issues like inaccurate distance tracking R16, maps showing incorrect routes , and activities not being added to stats R16. The app is also prone to freezing on startup R7, crashing after updates R37, and glitches that record time when the app isn't on R12. Connectivity issues with Apple Watch and health apps are also reported R19.
adidas Running adidas Running users report frequent reliability issues, including weak and inaccurate GPS , activity tracking not registering for challenges , and heart rate monitoring stopping or not displaying R70R73R78R79. The app is also noted for crashing when adding activity notes and being slow to sync with other devices like Garmin . Some users report points not accumulating correctly and activities not logging miles .
Price/Value edge: adidas RunningR9R11R18R21
Strava Strava offers a free version that users appreciate for basic tracking R11. However, many users are frustrated by constant subscription prompts R9R18R21 and feel the annual subscription price of $80 is too high R27R42. Some paying subscribers feel features are being removed or restricted , diminishing the value. Issues with free trials charging users prematurely are also reported .
adidas Running adidas Running is free to download and offers a reward system where users earn points for activities, which can be redeemed for discounts or gifts R62R80R95. This reward system is a significant value driver for many. Some users mention being asked to use points to access Premium features , but overall, the app's value is tied to its free features and rewards.
Support tieR1R4R10R13
Strava Strava receives overwhelming criticism for its customer support. Users, including paying subscribers, report an inability to reach a human, being stuck with an ineffective AI bot named “Miles” that closes chats or provides generic, unhelpful responses R1R4R10. Issues like subscription payment problems and app bugs go unresolved for weeks R4R13.
adidas Running adidas Running users also report significant issues with support, noting that the support and feedback page is missing and there's no longer an ability to report issues directly . Users experience unresolved technical problems with logins, premium features, and activity registration for months . When support is contacted, generic advice like re-logging in is given, which often fails .
Pick Strava if

Pick Strava if you prioritize a strong social community, detailed activity analysis, and multi-sport tracking, and are willing to pay for premium features .

Pick adidas Running if

Pick adidas Running if you prefer a simpler, free tracking app with the added incentive of earning rewards points for Adidas products, and don't mind occasional GPS or HR monitoring inconsistencies R62R80R95.

Evidence note: Both apps have a significant number of negative recent reviews, particularly concerning bugs and support, which slightly skews the perception compared to their high lifetime ratings. Strava's negative reviews often come from paying subscribers, highlighting a disappointment with value and support despite payment.

Frequently asked

Does Strava have good customer support?
No, Strava receives widespread criticism for its customer support, with users, including paying subscribers, reporting an inability to reach a human and being stuck with an ineffective AI bot that closes chats or provides unhelpful responses R1R4R10R37.
Is adidas Running free?
Yes, adidas Running is free to download and use for basic activity tracking, and it offers a reward system where users earn points for activities that can be redeemed for discounts or gifts R62R80R95.
How much does Strava cost?
Strava offers a free version, but many features are behind a paywall, and the annual subscription is considered expensive by users, with one review citing a price of $80 per year R11R27R42.
Can I track my heart rate with adidas Running?
While adidas Running is intended to track heart rate, many users report recent issues with heart rate monitoring stopping, not displaying, or not connecting with Apple Watch, despite the watch working fine with other apps R70R73R78R79.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Strava 5/5 · US Music Playlists would make better!: I love this app. But ADDING MUSIC PLAYLISTS TO OUR WALJS WOULD MAKE THIS 6/5 STARS! Anyone agree? Please help me make make some noise about this and hopefully the developers will add this feature!
  2. [R8] Strava 5/5 · US Great tool: Keeps me accountable. The only gripe I have is I feel like I’m a worse and better runner at the same time that the AI is pumping me up. Super easy to use. Keeps track of my shoe mileage. Would love if I could check that on the mobile app.
  3. [R11] Strava 5/5 · US Love using this app: It’s simple to use and they have a free version. I love tracking my walks and workouts. It’s helped a lot in my motivation and seeing how often I am active. It was a pain tracking my workouts in my phone calendar and gym app. Now it’s all in one place.
  4. [R23] Strava 4/5 · US Recommendations: I think it would be awesome if Strava had a feature where I could see my friends live tracking their workouts or real time tracking. It be cool if I could see their heart beat, speed, pace, and maybe a chance to see them live through their camera. That would be some major upgrades for this app.
  5. [R6] Strava 3/5 · US App that just feels behind and unintuitive: Navigating this app is frustrating. Compared to what’s out there, it just seems unintuitive and like you have to go through additional steps that don’t make sense to find basic information you are looking for.
  6. [R22] Strava 1/5 · US Latest update broke the UI: The app has become really frustrating to use after the latest update. Several screens look unfinished or completely broken. The profile page has white text on white background, making the name, location, and stats almost impossible to read. Dark mode is inconsistent, with white and black sections mixed together, and some charts are difficult to read. Please fix: te
  7. [R7] Strava 1/5 · US Frozen App: The app freezes on Startup every launch, and is now almost unusable
  8. [R12] Strava 3/5 · US Keeps stacking time: Basically Strava has a glitch where records times for no reason even when the app isn’t on. It’s a serious bug that needs fixing
  9. [R16] Strava 1/5 · US Overrated: This is THE most overrated app ever. I manually tracked a mile and Strava says 1 mile is about 0.8 miles. DON’T USE FOR HIKING!! I tracked two hikes on here, the first it didn’t add to hiking stats. The second the elevation gain was more than halved. You cannot change elevation either, so you’re stuck with whatever number they make up. Only get if you want a mile time faster than your r
  10. [R19] Strava 1/5 · US Super buggy: I set all permissions but Apple Watch app won’t connect. Shared workouts to strava don’t show up in Apple fitness. Go to messages and it just errors out. Checking network and dns server logs appears Strava sends data to know tracking/adware/spyware services. Cancelling.
  11. [R9] Strava 3/5 · US Stop with the subscription requests: Holy moly. The app is good but for heavens sake, every prompt I make pulls up a subscription prompt! I don’t need to subscribe… you’re doing too much.
  12. [R18] Strava 3/5 · US The push for payment is annoying: Every time I load a run, I scroll down and see an ad about the subscription showing a completely made up PR. It’s literally making up data that I’m faster than I actually am in an attempt to get me to sign up for premium. It’s so gross, if you’re going to push your subscription on non subscribers constantly, don’t lie about it too. App works great otherwise and
  13. [R21] Strava 3/5 · US Good app, but too much upselling: I’ve used Strava for years, mainly as a training log, but with a little Social boost of seeing what others are doing, and giving/getting a thumbs up. It games the system a little, slightly helping me get out more. But lately it is constantly trying to upsell me. There are some nice extra features with a paid subscription, but these days it seems like it asks me
  14. [R1] Strava 1/5 · US Atrocious customer support!: Their AI bot “Miles” has no ability to solve anything and closes chats with you. There is no way to talk to customer support. Even when the bot says someone will be in touch you just get an email saying they can’t help you. I am a paying subscriber and you are ducking answering any questions or actually helping me with the fact that you are letting another user in a di
  15. [R4] Strava 1/5 · US App bug: Extremely frustrated. I just purchased the yearly subscription, and the app stopped working almost immediately. I reached out to support hoping for a quick fix, but all I got was a generic bot reply, no human has responded, and the issue is still unresolved. If you’re going to charge for a full year upfront, the least I’d expect is functional support when things break. Would not recommen
  16. [R10] Strava 2/5 · US Used to be good.: Recently this app has gone downhill. You cannot get a real person to speak to if you’re having issues with the app. Recently the app does not load. It is just a black screen and an error message that says please try again. The only way to contact user support is a chat bot that doesn’t understand you and can’t help you and when it realizes there is no answer to give you it gives
  17. [R13] Strava 1/5 · US No Support!!: I keep trying to upgrade to an annual subscription, and every time I do (AND PAY THE ANNUAL FEE!!) it tells me I need to upgrade still. I have emailed, chatted with support and still haven’t gotten a human response in 6 days. Please do better.
  18. [R37] Strava 1/5 · US App crashes and support never responds: I was stoked to play with Strava this season on my new bike. I went so far as to buy a Garmin 540. Soon after becoming a paying subscriber the app stopped working. Despite taking usual troubleshooting steps nothing worked. I tried the chatbot too. No biggie. I contacted support and waited. After a few days I reached out again. Weeks later nothing. Bummed
  19. [R62] adidas Running 5/5 · US Best running app: I love how easy it makes it to track your runs and how each mile gives you points that you can eventually redeem for stuff like percent offs or even whole gifts if you get enough points.
  20. [R80] adidas Running 5/5 · US Adi Club revived my running streak: Adi Club challenges and reward points keep me engaged with my workout routine and the brand I love.
  21. [R95] adidas Running 5/5 · US Ability to earn points with running is a good incentive: Saw that it allowed earning points with running so I redownloaded - incentive is great! I like the one mile audio cues.
  22. [R27] Strava 3/5 · US Way to expensive: Man this stuff should be free
  23. [R42] Strava 3/5 · US It’s OK and free is OK but the request $80 for a year is outrageous: It’s been OK for the free portion. I’d be happy to purchase a yearly premium membership but $80 is just outrageous A few of my friends in my run group feel the same way You folks want $320 a year from the 4 of us but you’re getting zero dollars. How about drop it to $40 and get $160 out of us?!
  24. [R70] adidas Running 1/5 · US Heart rate display and tracking stopped working.: It is not the watch or the setup as I have used the app for years and not made changes and the heart rate is recorded and tracked in my apple health partner account. Unfortunately, this is a necessity for me and if it’s not going to display, I can’t use it.
  25. [R73] adidas Running 2/5 · US Loved it, but now I’m frustrated!: I loved using this app for all sorts of activities. I used to get my heart rate with my Apple Watch throughout my workouts, while simultaneously using my Bluetooth earbuds to listen to music. No if I use my earbuds, I don’t get the heart rate reading anymore. I only get it if I’m not using anything else connected to my phone via Bluetooth. Not sure if it’s becaus
  26. [R78] adidas Running 3/5 · US Great App But HR Monitor Broken Now: I love this app. Much better than Apple's default workout app and since I am an Adidas fan, earn points is a really nice added bonus while working on staying fit. Unfortunately, as of a recent patch, the heart rate monitor has stopped detecting anything on the app itself. HR monitor works fine in the regular workout app, so it's not a hardware issue. I have an
  27. [R79] adidas Running 1/5 · US Iwatch: Bad, very bad. It doesn’t allow my watch to be a heart rate monitoring monitor

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store