adidas Running
The adidas Running app is generally well-regarded for its tracking capabilities and motivational features, but recent updates have introduced numerous bugs, connectivity issues with other devices, and problems with logging activities and points, leading to a decline in user satisfaction.
The adidas Running app offers robust activity tracking and motivational tools, including training plans and a community aspect. However, recent updates have led to significant issues such as activities not logging correctly, syncing problems with smartwatches, frequent app crashes, and login failures, frustrating many long-time users.
What users like
What users complain about
- Activities and mileage often do not count towards challenges or overall progressR4R14R55R59
- Frequent app crashes, especially when adding notes after an activityR27R28R29
- Significant issues with logging in, registering, or recovering passwordsR19R20R39R43
- Poor or inconsistent syncing with Garmin and Apple Watch, including missing data and delayed updatesR7R67R68R71
- Missing or removed features, such as detailed pace graphs, music fade for voice coach, and specific interface languagesR18R62R72
- Some basic features, like automatic pause or heart rate data, are locked behind a premium subscriptionR92R104R202R221
- App can be slow to open or respond, with a splash screen video causing delaysR1R5
- Lack of dark mode and an outdated, uninspiring interfaceR10R33
- Customer support is difficult to reach or unhelpful, with broken links to support pagesR4R48R71R73
Latest update · v14.8.0
What the developer says changed (the verdict above weighs this against what reviewers report):
Just a little maintenance this time! Bug fixes and performance tweaks to keep your workouts running smooth.
Recurring themes
Who it's for
The adidas Running app is for individuals who want a free app to track their running and walking activities, enjoy motivational features like training plans, and appreciate earning loyalty points for adidas products R37R49. It's suitable for those who prioritize basic activity tracking and community engagement R50R54. Skip this app if you rely heavily on seamless integration with Garmin or Apple Watch, require consistent logging of activities for challenges, or need robust customer support for technical issues R4R68R71.
Evidence note: The recent reviews skew heavily negative, which contrasts with the high lifetime rating. Many positive reviews are brief or general, while negative reviews provide specific, recurring issues. The confidence in the negative points is high due to the sheer volume and consistency of similar complaints across multiple users and regions. The developer's notes about 'bug fixes and performance tweaks' are directly contradicted by numerous recent user reports of ongoing bugs and performance issues.
Frequently asked
Does the adidas Running app accurately track mileage and activities?
Are there issues with the adidas Running app syncing with smartwatches?
Is the adidas Running app free, and what features require payment?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Great running application: This application helps me with my training plans and breaks my own personal records
- [R9] App: This app is great and it lets you track your progress even when your taking small steps
- [R15] Excellent Tracking App!: Just recently downloaded the run tracker app and so far it’s been a great experience. Looking forward to growing within the app and community here.
- [R23] The best app !!!: The distance tracker is on target, I compared it to a track marker..the daily tracking help you know it’s time to get busy….love the app …
- [R8] Walk with me: Helps me push myself
- [R34] Fantastic App: This is one of best workout app. It has too many good features for me to list. I highly recommend this app to anyone that wants to get more out of their workout!
- [R50] Massy: I really enjoy the community and guidance of the app.
- [R37] App usage: Love the app, very simple to use and love that you can track and earn points to shop!
- [R49] Recommend: I love this app! Since I start tracking my workouts my performance has improved, it’s easy to use, practical because of the points you accumulate for shopping and you become part of a community.
- [R54] Excellent: This app is absolutely fantastic for anyone looking to stay motivated with running and exercise. It turns your workouts into something genuinely exciting by rewarding you for the effort you put in. Whether you’re going for a quick jog or pushing through a tough workout, the app keeps you engaged and encourages you to keep going. What really stands out is how it combines fitness with re
- [R56] Me: Best app ever but the adipoints are not enough
- [R30] Great App: The app is fun and easy to use. Also helps push you in more ways than one. Love the accuracy of the gps!
- [R47] Nice app!: I enjoy using the Run tracker for running and walking. I like that I get a summary at the end and can see a map of the route I went.
- [R4] App doesn’t count mileage towards goals: It doesn’t matter if you track your run or walk in the app itself, or if it’s imported from my Garmin. The miles do not count towards the monthly goals of 15, 30 and 50 miles. This started happening a few months ago. I already contacted support, and they manually added the activities that I specifically sent screenshots of to that month’s totals, but it’s n
- [R14] App not logging miles: I don’t know what has happened to this app, it use to work better then it does now. I put myself into challenges so I can compete with myself, but the app is not logging the mileage in the challenges. I never had this problem before and it’s very frustrating. This app all of sudden will not allow me to update my profile. It’s very frustrating.
- [R55] 15,30,50km challenges not updating: My monthly challenges are not updating all of a sudden I’ve done way more than the 15,30,50km but it won’t update to show I’ve done the miles even though my single activities add up to the to the challenges but it won’t show up so im unable to get the points for these challenges
- [R59] Can’t reach levels: I love this app but since reaching level 2, it’s impossible to progress. It doesn’t matter how many activities I do, my points just don’t go anywhere. For example, yesterday it said 968 points to level 3, I did my activities and today, instead of decreasing it’s gone up to 1120 points to level 3. It happens every time I look like I’m getting closer to level 3?!! This can’t be r
- [R27] Used to be better, Still works mostly okay: Good for keeping track of activities. However, for about the past two or three months now, the app crashes, after entering activity notes. Which requires bringing up the activity and reentering your notes again. I have learned to copy my note to the clipboard and then paste it back after reopening the app. It no longer shows the weekly activity streak. T
- [R28] App crashes as I’m logging: The past 2 runs i’ve done, the app crashes and wipes my run as soon as I go to log it. Doesn’t matter how well the app functions as long as it can’t perform it’s primary purpose. Switching to Nike
- [R29] Good, not great: A lot that I like. Would be 5 star if it didn’t 1. add time even after I hit the pause and finish buttons and 2. Always crash while I’m adding notes after a run
- [R19] Can’t login: Can’t even login, will prompt a login failed even when typed in the right email and password combination
- [R20] FIX YOUR APP: can’t login, can’t register, can’t recover my password, CAN NOT DO NOTHING
- [R39] App issues: Is this app still being updated? I’m unable to login using my Facebook login like I have in the past.
- [R43] Buggy: Tried to sign up by app wont allow email entry.
- [R7] Problema: No me deja configurar mi Apple Watch
- [R67] Slow to show activity: The app is great and I really like it. The problem is it can take nearly 24 hours before it syncs with my garmin to show any activity.
- [R68] Syncing with garmin stopped working: The app itself is good and I’ve been using it for quite sometime. However, recently after iOS update it’s stopped syncing with garmin connect which is a big pita since I track most of the runs on my watch anyway and the issue makes the app pretty much useless.
- [R71] Inconsistent tracking: Until around 2 weeks ago I would have given 5 stars. But am now finding it is missing activities from my Garmin on some days but not on other days. I tried finding how to flag this up and making contact by a WhatsApp message, and was told they couldn’t help and was given a link that then led me to an email who also replied to say it wasn’t anything to do with them. Disappoin
- [R18] Missing interface language: After the update, the original Traditional Chinese interface disappeared.
- [R62] App is decent but some aspects are declining: Been using this app for years to track my runs and other activities and it’s been pretty good and reliable. But noticed recently some minor but useful features are no longer there. After you track a run you used to be able to swipe along the pace and elevation graph and see your exact pace at any given point. That doesn’t seem to work anymore. The op
- [R72] Language Removal: Absolutely disappointed that you removed certain languages, in this case Czech language. I cannot comprehend the need behind it. Utterly disappointing. Now, sadly my parents are forced to get another app which contains Czech language. It’s a pitty as they really enjoyed using your app. And I will support them and delete my account too.
- [R92] Strange thought process: I export the data automatically from garmin to the app, yet data such as max and average heart rate is locked behind premium, with no useful insights, makes the app pretty pointless if not to farm adidas points.
- [R104] This could be so good…: My wife has been raving about this for a while so I thought I’d give it a try ‘coz who doesn’t like exchanging their location data for free adidas points?? I’m running it in app and watch mode started it on the phone, big mistake as it doesn’t seem to auto activate any watch telemetry. Stop the workout, start it on the watch and it’s pretty good but why is there no live
- [R202] Elementary features require paid subscription: I have been using the swoosh running application for a few years and was interested to try an alternative. After installing the Adidas runtastic app I realised that recording PB times requires a premium subscription so the app was swiftly deleted.
- [R221] No automatic pause: The app is generally ok but: You should include automatic pause free of charge and not just in Premium as part of the transfer from runtastic. Also, sometimes I have to close and reopen the app several times before the activity will commence.
- [R1] Splash screen: Can we disable the short video that makes the app takes 2 hours to open?
- [R5] Now slow to respond: After the latest OS update, the app has become slow to respond when you tap the mode icon to switch exercises. Takes up to 4 seconds before it responds please correct this soon.
- [R10] Boring,but has potential: No dark mode . Looks outdated, boring Not sporty at all. Doesn’t allow to send live location to others . . If there is it’s no where to be found . I looked at every tab on the app and nothing .
- [R33] Add themes please !: Love the app, I’d love if they added dark/other themes. Way better than other running apps already though
- [R48] App is great but they pulled the plug on support: I had been using runtastic for over 15 years now, it worked great. I now wanted to contact the support team for some issues within the app and I noticed the help and support section redirects to a nonexistent page. Even the link for app support in AppStore no longer works, don’t know why some would intentionally pull plug on such a nice app used by
- [R73] Like it But.: It’s like a lottery. One day your Zwift ride / walk / run recorded and you get points for rewards. Next day your Zwift ride recorded but you do not get points for it. Next day you get points.. you get me. I am tired of contacting support as half of the time they ignore you, considering you being stupid and not connecting Zwift/ Garmin correctly. So so underwhelming and disappointing.
- [R17] Excellent features: The tracking mechanism is excellent and feature are outstanding
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store