Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Ding Top-up vs Libon

Ding Top-up 4.8★ · Free to download 70
Winner Ding Top-up
Libon 4.6★ · Free + IAP 45

Ding Top-up is generally more reliable for sending mobile top-ups and gift cards, despite its higher costs, while Libon struggles with consistent call quality and service delivery.

Full reviews: Ding Top-up · Libon

Ding Top-up excels in its primary function of sending international mobile top-ups and gift cards, though users frequently complain about high fees and poor exchange rates. Libon, designed for international calls, faces significant issues with call quality, connection reliability, and customer service, despite some users finding it affordable.

Head to head

Features and Functionality edge: Ding Top-upR2R8R11R14
Ding Top-up Ding Top-up is praised for its ability to send international mobile top-ups and gift cards, working abroad without needing a physical load R2R8R11. Users appreciate the simple interface and smooth transactions R8. However, some users wish for options to send custom amounts or cancel transactions R14.
Libon Libon is primarily an international calling app, with some users noting it allows direct calls to mobile and home phones without the recipient needing the app . Some users also mention a visual voicemail replacement feature . However, there are complaints about the app not showing online status or last seen and difficulties with mobile top-ups .
Ease of Use edge: Ding Top-upR8R26R29R35
Ding Top-up Many users find Ding Top-up easy to use, quick, and simple for sending top-ups R26R29R35. The interface is described as simple R8. However, some report issues with payment buttons not working or difficulties processing transactions .
Libon Libon is described as easy to use by some , with quick connection times . However, many users report significant difficulty making calls, requiring multiple attempts or app restarts . Issues with automatic country selection during purchase also complicate usage .
Reliability tieR1R4R8R19
Ding Top-up Ding Top-up receives mixed reviews on reliability. Many users call it fast, reliable, effective, and dependable for top-ups R8. However, a significant number of users report top-ups not being delivered R1R19R25R34, money being taken without service R1R19, or being banned for no reason R4.
Libon Libon struggles with reliability, particularly concerning call quality and connection. Users frequently report poor call quality, calls cutting off, or not connecting/ringing at all R61R64. Some users also report issues with loaded minutes not being credited or accounts getting locked out .
Price/Value tieR6R9R10R13
Ding Top-up Ding Top-up is consistently criticized for being expensive, having high fees, and poor exchange rates R6R9R10R13. Users feel they pay significantly more than what recipients receive R6R13.
Libon Libon was once considered affordable , but many recent reviews highlight significant price increases, decreased minutes for the same cost, and unfavorable changes to minute expiration policies R70R72R93. Some users feel they are being robbed or scammed due to these changes R70.
Customer Support edge: Ding Top-upR1R4R21R25
Ding Top-up Customer service for Ding Top-up is frequently criticized for being unhelpful, not providing clear solutions, or declining to refund/resolve issues R1R25R34. Some users report being banned without appeal after contacting support R4. However, one user noted support was helpful in providing a QR code R21.
Libon Libon's customer support is widely regarded as poor or non-existent. Users report late responses, no responses to emails, or an inability to contact anyone when services fail . One user praised their customer service for being fast and responsive , but this is an outlier.
Pick Ding Top-up if

You need to send international mobile top-ups or gift cards and prioritize a generally smooth transaction process, even if it means paying higher fees R2R8R26.

Pick Libon if

You are looking for an international calling app and are willing to tolerate potential issues with call quality and connection, hoping for occasional affordability .

Evidence note: Both apps have a significant number of negative reviews, particularly regarding pricing and service delivery. Ding Top-up's negative reviews often focus on high costs and occasional failed top-ups, while Libon's are heavily skewed towards poor call quality, connection issues, and unresponsive customer service. The lifetime ratings are high for both, but recent reviews indicate declining satisfaction, especially with pricing changes.

Frequently asked

Is Ding Top-up expensive?
Yes, many users report that Ding Top-up is expensive, citing high fees and poor exchange rates, with some examples showing a significant markup where a ₱500 top-up might cost $13.99 instead of an estimated $8.70 R6R10R13R15.
Does Libon have good call quality?
Libon frequently receives complaints about poor call quality, with users reporting issues like not hearing the other person, calls cutting off, or calls not connecting or ringing at all R61R64R76R79.
Do top-ups always work with Ding Top-up?
While many users report successful and fast top-ups, a notable number of reviews indicate that top-ups sometimes do not reach the recipient, even though the money is deducted from the sender's account R1R19R25R34.
Has Libon's pricing changed recently?
Yes, many users report that Libon has recently increased prices, decreased the number of minutes offered for the same cost, and introduced or changed expiration policies for minutes, leading to dissatisfaction R70R72R93R103.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Ding Top-up 5/5 · US Worked as Advertised: Quite truthfully was skeptical. But works abroad without the need to buy a physical load. There is a fee but it’s worth it especially if you don’t have a local number.
  2. [R8] Ding Top-up 5/5 · US Satisfied: Ding is a fast and reliable app for sending international mobile top-ups and gift cards and perfect for staying connected with loved ones. The interface is simple, and transactions are always smooth. Highly recommended for hassle-free global recharges!
  3. [R11] Ding Top-up 5/5 · US Claro - Costa Rica & tigo - Guatemala: I’ve been using ding top up for about two years with no problem to recharge phones in Costa Rica and Guatemala. I charge it to my credit card or Apple Cash. I started in 2022 and now still using it in October 2024. I normally go with the plans for the GB data more than the minutes.
  4. [R14] Ding Top-up 5/5 · US Hii: we need to add delete option in ding app, when someone wants to cancel a transaction
  5. [R26] Ding Top-up 5/5 · US So convenient: Love the service quick and easy
  6. [R29] Ding Top-up 5/5 · US Easy and quick: Easy and quick
  7. [R35] Ding Top-up 5/5 · US Best app for overseas: So simple and easy. I love this app
  8. [R1] Ding Top-up 1/5 · US Scammers: I’m very disappointed with this business. I was told my order was delivered, but I never received it. After contacting customer service, I was not given a clear solution or proper help. It feels like I was misled and lost my money without receiving the product I paid for. I would not recommend this company based on my experience.
  9. [R4] Ding Top-up 1/5 · US THEY WILL BAN YOU FOR NO REASON: I discovered I was banned for literally using the app for the reason it was made to be used. You can’t make this stuff up. It’s insane. Now I’ll take my business elsewhere. They didn’t even allow me to appeal, I talked with an agent about my issue and then 30mins later they told me that I need to find somewhere else to go because I’m banned. I used to love this app
  10. [R19] Ding Top-up 1/5 · US Abdul: I have topped up my nephew’s mobile number 3 times using ding and it never reached him although the app cut the money from my account
  11. [R6] Ding Top-up 3/5 · US EXPENSIVE 💰: The app works great but is expensive to send a load as they give you crappy exchange rates. For example today: Philippines Current exchange rate ₱57.46 = $1.00 So a ₱500 should cost around $8.70 Instead they charge $13.99 That’s a $5.29 difference… or in pesos a ₱303.96 difference. That’s a huge markup. As soon as I find a different way to top off I will no longer use Ding
  12. [R9] Ding Top-up 3/5 · US Increased Rate: I know that in the US, everything went up because of the idiot Joe Biden taking orders from Barrack Obama. But your increased in pricing is hurting the recipients more because the sender (from the US) also have to adjust expenses.
  13. [R10] Ding Top-up 2/5 · US txtx: The fees is so high
  14. [R13] Ding Top-up 1/5 · US Expensive: You have to pay 3 times more of what they receive in country you’re sending. Scam app
  15. [R21] Ding Top-up 3/5 · GB Data works well, a few issues with the service: Purchased a 20 gig E-sim for Morocco twice. Data worked smoothly. However both times I was given 18 gigs of Data instead of 20. Also once the purchase is complete both times they did not send me a QR code with my email so I had to get the link from customer support who were helpful
  16. [R25] Ding Top-up 1/5 · US Does not work: Tried recharging phone number overseas and it did not work. They are trying to avoid refunding. Never use this app.
  17. [R15] Ding Top-up 3/5 · US Too costly: Too costly
  18. [R61] Libon 1/5 · US Call: I I don hear the voice of other and it iis cut off
  19. [R64] Libon 1/5 · US No improvement: The quality is unbelievably poor
  20. [R76] Libon 1/5 · US Either you don’t heard them or they don’t heard you: I being using this app in last 2 years it was good but lately it’s the worst app to call Mali (fix it
  21. [R79] Libon 1/5 · US Don’t waste your time: This app is trash. Iv tried many times to call a number but it simply won’t connect or ring. Don’t bother with this app.
  22. [R34] Ding Top-up 1/5 · US Top up not received: Ding does not deliver top ups efficiently, waited two whole days waiting for a top up to be delivered and when I reached out company declined to help and told me to wait even more for a resolution.
  23. [R70] Libon 1/5 · US The company keeps decreasing minute and charge more for it: The app is going from best to worst. It used to be one of the the best international call app. However, it’s moving away from that since they continue to charge more and drop minutes.
  24. [R72] Libon 3/5 · US Decreasing minutes to 175min?: I just wanna let Libon knows that decreasing their 225min to 175min will be their worst mistake because people will go somewhere else. I can’t believe the Malian government can allow orange Mali to increase their tariff with no rules and boundaries like that. Libon was the only company that people found it fair price but now they are letting their company being dragg
  25. [R93] Libon 3/5 · GB Rates tripled!: I recommended the app to so many of my friends as it worked great and the rates for Libon out calls were very good. After last upgrade the rates have more than tripled. Too bad! I do not think I will carry on using it. 😕😡
  26. [R103] Libon 1/5 · US They changed their minutes!: I’ve been using this app for more than 2 years then recently they changed their rate ( GLOBE ). Before their minutes never expired but now it is only good for 30 days so I stopped buying their minutes. I hope that you guys could back it to the way it used to be so you wont lose more subscribers.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store