Ding Top-up

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R8] 5/5 · US Worked as Advertised: Quite truthfully was skeptical. But works abroad without the need to buy a physical load. There is a fee but it’s worth it especially if you don’t have a local number.
2. [R19] 5/5 · US Satisfied: Ding is a fast and reliable app for sending international mobile top-ups and gift cards and perfect for staying connected with loved ones. The interface is simple, and transactions are always smooth. Highly recommended for hassle-free global recharges!
3. [R35] 5/5 · US Claro - Costa Rica & tigo - Guatemala: I’ve been using ding top up for about two years with no problem to recharge phones in Costa Rica and Guatemala. I charge it to my credit card or Apple Cash. I started in 2022 and now still using it in October 2024. I normally go with the plans for the GB data more than the minutes.
4. [R41] 5/5 · US Amazing app: This app is really amazing and user friendly! I would recommend it to everyone.
5. [R67] 5/5 · US Easiest transaction ever: Actually this app was recommended by my Mexican phone provider vs their app! Have been using over a year + with no problems. Do it, it’s easy!
6. [R5] 2/5 · US txtx: The fees is so high
7. [R6] 1/5 · US Expensive: You have to pay 3 times more of what they receive in country you’re sending. Scam app
8. [R7] 1/5 · US to much: its taking all my money
9. [R10] 1/5 · US Why are you promoting that it was $4797.48 JMD Now $14392.44 they receive 13432.94 but they don’t ?: Thief !
10. [R1] 1/5 · US Scammers: I’m very disappointed with this business. I was told my order was delivered, but I never received it. After contacting customer service, I was not given a clear solution or proper help. It feels like I was misled and lost my money without receiving the product I paid for. I would not recommend this company based on my experience.
11. [R9] 1/5 · US Abdul: I have topped up my nephew’s mobile number 3 times using ding and it never reached him although the app cut the money from my account
12. [R11] 1/5 · US Does not work: Tried recharging phone number overseas and it did not work. They are trying to avoid refunding. Never use this app.
13. [R14] 1/5 · US Top up not received: Ding does not deliver top ups efficiently, waited two whole days waiting for a top up to be delivered and when I reached out company declined to help and told me to wait even more for a resolution.
14. [R16] 1/5 · US Scam: Horrible app horrible customer service there is always something wrong with the transactions. I used there service to send money but the recipient never yet I was still charged when tried reaching out to ask for an explanation they just said double check the information you entered that’s it 🤷‍♂️ 0/5 not recommended at all
15. [R3] 1/5 · US THEY WILL BAN YOU FOR NO REASON: I discovered I was banned for literally using the app for the reason it was made to be used. You can’t make this stuff up. It’s insane. Now I’ll take my business elsewhere. They didn’t even allow me to appeal, I talked with an agent about my issue and then 30mins later they told me that I need to find somewhere else to go because I’m banned. I used to love this app
16. [R31] 1/5 · US Never works: It never works. They asked me to verify my identity with my id, it worked once after and hasn’t worked since. Customer service is a lot better than the actual app. If it was a customer service review it would be 5 stars. Customer service doesn’t mean anything if the service or product doesn’t work. Manipulative replies aren’t needed.
17. [R37] 1/5 · US Never works when it matters: Useless trash. Made two purchases & then just refused to allow me to recharge my families data. On my 3rd purchase, my card was declined & after all day they finally told me that my account didn’t meet security requirements. 😂😂 they never explained further, asked me to fix anything or ever really had s security clearance process in the first place so clearly this is ju
18. [R48] 1/5 · US Not as it used to be: I have been using this app for years! They finally added a feature of sending Jollibee gift cars to the Philippines. I tried sending one and my family weren’t even able ro use it since they sent me one that is invalid. I used the live chat option to ask why, and they told me that due to security reasons I will not be able to send top ups ever again. Ridiculous! They never ref
19. [R15] 1/5 · US Technical issues: If you have technical transactions issues, you have to cancel the transaction not putting the order in hold ,there is no option to cancel besides calling the company
20. [R17] 1/5 · US Can’t send TopUp: It’s been a week and I’ve been trying to send a TopUp to a friend in Tonga but it keeps on saying to contact the bank cause I can’t make any transactions so I did. The American savings bank says I can be able to use my card on any transaction I want. What is actually wrong with this? Is it because the operator is facing some technical issues?
21. [R22] 1/5 · US Fabian Ayon: It use to be more very simple to do back then , when I press cash app to pay it , botton don’t work
22. [R23] 1/5 · US Error: I've been trying to send top up by can't seem to process. It's very disappointing
23. [R21] 2/5 · US I didn't like it, I thought it was bad: Why didn't I understand and how do you explain it's not like that it works and also only stays in automatic recharge and when I try to fix it says it's going to stop and not every 7 days it keeps recharging without me sending it spends my money on recharge every day this is getting boring I've complained a lot and they don't stop I've already gone to ask for
24. [R542] 3/5 · CA Disappointed: I used to be comfortable using this app, but now it’s forcing me to send automatic top-ups.
25. [R56] 1/5 · US Error: When I made a error with the number you can’t change the transaction
26. [R149] 3/5 · US About top up option: It’s a great app nice job guys but only question I have that was can you put an option to send custom amount of top up.
27. [R405] 3/5 · GB Top up amounts are too high: For some countries this may not be an issue but when your operator requires a certain Top-up every week to keep data deal, the only amounts available to top up are too high. I ended up using xoom instead.
28. [R386] 3/5 · GB Used to be good priced service but now hiked prices up: Say no fees in this outbreak by email bull@@@@ When I live chat Martin says it was only for a week but it did not state that in email And now after the “free week “ prices have gone up again talk about taking advantage in a bad time
29. [R540] 3/5 · CA Bonus: It said to send top up to reserve the bonus for Monday They sent them Wednesday so they never got the bonus. Very upsetting Fast service though
30. [R701] 3/5 · AU Promo code: I am new user and i’ve been trying to top up for my family in Afghanistan but its a month trying to use 50% promo code but i receive error I even tried using three new different emails, same issue occurs. However, when i try without promo code the transaction goes through successfully.
31. [R32] 2/5 · US Was Great!, Until it wasn’t.: Worked great most of the time (except for the Jollibee & 7 11 gift cards). Used regularly for almost 10 years. Now they want me to email them my ID for using PayPal or Google Pay. Google & PayPal verified me already, that's all that is required. Deleted my account today.
32. [R45] 3/5 · US EXPENSIVE 💰: The app works great but is expensive to send a load as they give you crappy exchange rates. For example today: Philippines Current exchange rate ₱57.46 = $1.00 So a ₱500 should cost around $8.70 Instead they charge $13.99 That’s a $5.29 difference… or in pesos a ₱303.96 difference. That’s a huge markup. As soon as I find a different way to top off I will no longer use Ding
33. [R123] 3/5 · US Too costly: Too costly