Skyscanner Flights & Travel vs Expedia
Choose Skyscanner for a better flight search experience and more accurate pricing.
Skyscanner offers a user-friendly interface and often provides better flight deals, although it has faced recent criticisms regarding reliability. Expedia, while popular and extensive, has received numerous complaints about app performance and customer service issues.
Head to head
you want a dedicated flight search tool with a good reputation for finding deals.
you prefer a comprehensive travel booking platform that includes hotels and activities.
Evidence note: Both apps have mixed reviews, but Skyscanner's recent criticisms are more about app performance than its core functionality, while Expedia faces significant issues with customer service and reliability.
Frequently asked
Which app is better for finding cheap flights?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Skyscanner Flights & Travel Great App: I recently discovered Skyscanner while planning a trip to Europe. I love that it connects you to so many options for flights, accommodations, tours, etc. and all your confirmation info, pin #, receipts, correspondence, etc., is all in one spot.
- [R4] Skyscanner Flights & Travel Usually great, but some frustrating caveats: I’ve found great airfare with Skyscanner before, but a frustrating issue I run into is the fares shown in the search look very promising, but when I click on that flight, all of a sudden the price of fares doubles. It’s very annoying and feels like a bait and switch.
- [R61] Expedia App is terrible: Had a major issue with not being reimbursed and couldn’t get any help. Deleting app from my phone
- [R85] Expedia deceptive pricing: The flight hotel package option is showing a lower price and jumped up significantly higher without any explanation of additional fees at the last step. I took screenshots and shared to the help chat and ironically they only received the one showing the price jump. I repeated the request for over an hour even changing the flight times and it continues to show the price of $441 t
- [R22] Skyscanner Flights & Travel Keeps freezing: I don’t typically take the time to leave a review, but I’ve honestly been so annoyed by this app that I feel it’s only justified. Every time I try to use this freaking app it freezes on me and then I have to delete it and reload it. the website may be good. The app is a giant piece of garbage.
- [R64] Expedia Super laggy: Impossible to use on iPhone 13. Super laggy. It appears that it’s all JavaScript now and it freezes for up to 10 seconds. Whole app is super bloated
- [R117] Expedia Glitching: I love this app and have been a member and user for years however, more recently it has started glitching so much. Try and book hotels and it just stays on loading and won’t move further.
- [R10] Skyscanner Flights & Travel DO NOT TRUST BUDGET AIR: I booked through SkyScanner and unfortunately, they include Budget Air which is a scam company. Look up their reviews. All one stars. I reached out to support and told them not to reach out to Budget Air, and they did the exact opposite. I hardly write reviews, but this is crazy. I booked through Budget Air, only to find out they canceled my flight without my consent the s
- [R70] Expedia Expedia does not care about their customers.: Booked Coco Unlimited Tulum through Expedia for May 20, 28. Had to leave on May 22nd because the beach was covered in seaweed so bad my pregnant wife got sick and I had to rush her to the hospital. This was a real emergency, not some minor complaint. I contacted Expedia before checkout and again after, asking for a refund on the nights we couldn't use.
- [R76] Expedia Misleading Pricing and Disrespectful Service: My experience with Expedia was extremely disappointing. I booked my rental car through Expedia expecting them to stand behind the reservations they sell, but when I needed help, they refused to take responsibility and instead kept directing me to a third party. As the company I booked through, I expected them to assist in resolving the issue rather tha
- [R11] Skyscanner Flights & Travel Orlando trip: So convenient and the price was the cheapest.. I highly recommend…
- [R44] Skyscanner Flights & Travel Best travel app, hands-down.: I’ve been using Skyscanner for over a decade now I’ve traveled over 50 countries being in the military that’s a great option and Skyscanner is my go to for any kind of weekend travels or long-term travels and shows the best prices. It helps. You figure out where you wanna go when you wanna go and what’s possible at the best budget Skyscanner is just an amazing nap and
- [R81] Expedia Stop price gouging please :): The site itself is intuitive and easy to use but the prices and price jumps are ridiculous all companies use our data and raise prices accordingly. Your website will tell me one price and I will go to checkout and the price is vastly different
- [R1] Skyscanner Flights & Travel SCAM WEBSITE: Skyscanner lets scam third party websites onto the platform I just got scammed and when I tried to write sky scanner the skyscmner “help “ part of the website made it IMPOSSIBLE to send my complaint…Skyscanner platform wouldn’t let me send the 4 pieces of proof showing how the website Skyscanner sent me to, SKY TOURS, and this I was SCAMMED. Btw SKYTOURS, three phone numbers, all fa
- [R16] Skyscanner Flights & Travel Buyer Beware: Firstly the app locks up regularly. Next if you choose the option for checked and carry on baggage actually getting you the results and not having to pay a pretty penny once you resolve since some of the places they send you to don’t acknowledge it until after the fact. What a scam.
- [R94] Expedia Poor customer service: I am extremely disappointed with the support I received from Expedia. What turned out to be a simple issue could likely have been resolved with a single phone call to Saudia, yet I spent an entire day trying to get assistance from your support team. Unfortunately, this is not the first time I’ve experienced this. I had a very similar situation a couple of years ago, and I u
- [R109] Expedia Terrible service: Cannot get help when flight get cancelled
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store