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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

AllTrails vs Strava

AllTrails 4.9★ · Free + IAP 75
Winner Tie
Strava 4.8★ · Free + IAP 70

AllTrails is better for finding and navigating hiking trails, while Strava excels at tracking and analyzing a wider range of athletic activities, especially for competitive users.

Full reviews: AllTrails · Strava

AllTrails is highly praised for its extensive trail maps and ease of use for hikers, but faces criticism for pricing, bugs, and poor customer support. Strava is favored for its activity tracking and social features, though it also struggles with customer support, app stability, and aggressive subscription prompts.

Head to head

Features & Use Case edge: AllTrailsR2R5R12R13
AllTrails AllTrails is widely used for finding and navigating hiking trails, offering detailed maps and user reviews R2R5. Users appreciate its ability to keep them on trail, even offline R29R39R53. However, some users report issues with specific features like the running activity button R13, lack of turn-by-turn notifications , and problems with offline maps R28. There are also complaints about AI-generated content and bloat R12.
Strava Strava is a popular app for tracking various workouts, including runs and rides, and offers social features to connect with other athletes . Users value its ability to track mileage and provide motivation . However, it's criticized for not supporting specific activities like spin sessions , lacking features like music playlists , and having an unintuitive interface . Some users also feel it's become bloated with marketing and AI .
Ease of Use & Reliability tieR6R7R8R15
AllTrails Many users find AllTrails user-friendly and easy to navigate R8. However, recent updates have introduced glitches, such as maps not working , the app freezing or crashing , and UI issues like menus blocking the screen R7 or lists reverting to the top R15. Some find the process to stop logging a hike inconvenient R6.
Strava Strava is generally considered simple to use for tracking workouts . However, it frequently suffers from reliability issues, including the app freezing on startup , recording stopping midway , and inaccurate distance tracking . Users also report problems with Apple Watch connectivity and data syncing .
Price & Value tieR1R9R10R17
AllTrails AllTrails offers a free version that users appreciate for basic guidance R17. However, the paid tiers are a major point of contention, with many users calling them overpriced R1R9. The app is criticized for locking essential features behind paywalls and using aggressive tactics to push subscriptions, making the free version feel like a giant ad R9R10R19. There are also complaints about a two-tier subscription system and features being inaccessible even for paying customers R9R10.
Strava Strava also has a free version that users find useful for tracking . However, it is heavily criticized for its aggressive upselling and constant subscription prompts, with many features locked behind a paywall R89. Users feel the paid subscription is too expensive, with prices around $80 a year R87R102R118. Some long-time paid subscribers have canceled due to price increases and removal of features R118.
Customer Support & Billing tieR1R21R22R25
AllTrails AllTrails receives significant criticism for its billing practices and customer support. Users report unauthorized auto-renewals R1, being charged full price after a discounted offer R25, and difficulty getting refunds R21R25R60. Support is described as unhelpful, with issues like dysfunctional chatbots and avoidance of human contact R60. Privacy changes, such as making private waypoints public without warning, have also caused alarm R22.
Strava Strava's customer support is widely condemned as atrocious. Users consistently report an inability to reach human support, being stuck with generic bot replies, and unresolved issues even for paying subscribers R67. There are also complaints about billing issues, such as being charged for a full year after attempting a free trial or upgrade problems R67.
Device Compatibility & Integration tieR3R4R24R65
AllTrails AllTrails is criticized for its lack of iPad support, making planning difficult on larger screens R3R24. The Apple Watch feature is also a letdown, reportedly lacking a map feature R24. Users also note a lack of integration with other apps like Strava R4.
Strava Strava users express a desire for better integration with other health platforms like Apple Health R65. There are also reports of issues with Apple Watch app connectivity and two-factor authentication problems in areas with poor signal . Some users note that shared workouts to Strava don't always show up in Apple Fitness .
Pick AllTrails if

you primarily hike and want a comprehensive app for finding and navigating trails, especially if you value user reviews and trail conditions R5R39.

Pick Strava if

you engage in a variety of athletic activities like running and cycling, enjoy social fitness features, and want detailed tracking and analysis, even if it means dealing with aggressive subscription prompts .

Evidence note: Both apps have a high lifetime rating, but recent reviews for both show significant dissatisfaction, particularly regarding pricing, customer support, and app stability. The free-vs-paid asymmetry is evident, with many negative reviews for both apps stemming from friction with paid features or subscription models.

Frequently asked

Is AllTrails worth paying for?
Many users find the free version of AllTrails sufficient for basic guidance R17, but the paid subscription, which can be up to $80 a year R9, is frequently criticized as overpriced and a 'money grab' due to essential features being locked behind paywalls R1R9R19.
Why is Strava so expensive?
Users find Strava's yearly subscription, often priced around $80, to be 'outrageous' and too expensive for the value offered, especially given the aggressive upselling and the removal of features that were once free R87R89R102R118.
Does AllTrails work offline?
AllTrails is advertised to work offline for paid subscribers, with many users appreciating this feature for staying on trail R29R39R53; however, some users report issues where downloaded maps were 'not available' when actually offline R28.
Can I get a refund from AllTrails or Strava?
Getting a refund from both AllTrails and Strava can be difficult; AllTrails users reported being charged after cancellation or for full price despite discounts, with support providing refunds without apology or explanation R21R25R60, while Strava users reported being charged for yearly subscriptions after trying free trials and receiving no human response from support regarding billing issues R67.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] AllTrails 5/5 · US Love it: Use it for all my hiking needs
  2. [R5] AllTrails 5/5 · US Use it everywhere I go: This is my go to app anywhere I go that I want to travel by foot and see beautiful places! It’s a must have.
  3. [R12] AllTrails 3/5 · US Needs to be accepting of the correct info from users: Trusted users need to exist. We know the trails, we know the real official names. Stop filling the hiking descriptions with AI slop. The app has too much ai slop. Stop messing up the app. Too much bloat. We don't want images on the lists. Sort alphabetically.
  4. [R13] AllTrails 1/5 · US I CANT PRESS THE RUNNING ACTIVITY BUTTON: 5 stars except the fact I CANT PRESS THE RUNNING ACTIVITY BUTTON IVE BEEN FIGHTING FOR MY LIFE TRYING TO PRESS THIS BUTTON BUT I CANT I CAN PRESS ANY OTHER ACTIVITY BUT I CANT DO THE RUNNING ONE I JUST WANT TO LOOK AT TRAILS I CAN RUN ON PLEASE FOR THE LOVE OF GOD
  5. [R6] AllTrails 3/5 · US No easy way to stop logging: Both on the Apple Watch and in the App I found no button to click to tell the app I finished the hike. After remaining motionless at my vehicle, a pop up appeared asking me if I was done with the hike and to tap for “yes”, which I did, but it still continued to track my motion all the way home. I paid for the App - I would expect it to give me a convenient way to end t
  6. [R7] AllTrails 1/5 · US No Option for Feedback: There’s a new feature when you are trying to zoom in to look at a map in more detail and it pops up this menu that takes over the screen and makes it impossible to pan around if you have man hands.
  7. [R8] AllTrails 5/5 · US User friendly: I think the title says it but if you aren’t inclined with an app this one is easy to use.
  8. [R15] AllTrails 3/5 · US Great idea, but glitchy in practice: I love so many things about this website (notice I didn’t say app). However, every time I search for hikes, it automatically refreshes and brings me to the top of the page. I usually can’t scroll down past 10 or so hikes. Really inconvenient for those not looking to do the most popular hikes around.
  9. [R1] AllTrails 1/5 · US Thief’s App: I get a notification of auto renewal at 10:53pm and two hours later they hit my account leaving me not option but to pay for something I didn’t want. Theirs do their work an night, and so do these people. Decent app, worth $15 yearly: sure. However, it’s not worth $35 or the money they’ll have to pay me to remove the 12 reviews I’ve posted announcing their nefariousness.
  10. [R9] AllTrails 3/5 · US Great App but it’s a money grab: 80 dollars is ridiculous for the peak subscription. I feel like it’s a money grab, I also hate how they show features that you don’t have access to and you don’t realize you don’t have that feature until you click on it. The peak features should be part of the plus subscription.
  11. [R10] AllTrails 2/5 · US Hate this two-tier system: So annoyed by the greed of having this two-level system, and denying stuff for people who are already paying customers. It sucks.
  12. [R17] AllTrails 5/5 · US Thank you for the free version: I don’t hike very often. I us is for a guidance
  13. [R21] AllTrails 3/5 · GB Cancelled subscription but still charged: I cancelled my subscription the day before it ended but was still charged £35.99. After several messages with their support team support team I was refunded the full amount but without apology or explanation. I won’t be using this app again.
  14. [R22] AllTrails 2/5 · US Privacy Changed are Sleazy and Alarming: I’ve been a longtime user of AllTrails, for years and years. I always set my own routes to “private” because I want that data for myself but don’t feel safe publicly sharing my favorite hiking routes with the entire world. I learned today that without any warning, AllTrails decided to make public every single waypoint any user has ever saved, regardless of
  15. [R25] AllTrails 1/5 · US They will Scam you!: They offered a 50% off a year but when the actual charge came through it was full price. They were unwilling to give a refund and even after multiple escalations held to the full price. False advertising. Ruthless and totally not customer friendly.
  16. [R3] AllTrails 3/5 · US Expensive and lakes iPad Support: Make a version of the app that works on an iPad. Would allow easier planning for hikes instead of the small scaled down version.
  17. [R4] AllTrails 1/5 · US Ok if it’s the only app you use: Doesn’t talk to Strava or let you export activity data anywhere. Basically not much use unless it’s the only app you use for logging your activities.
  18. [R24] AllTrails 3/5 · GB Great for the phone …: It’s a great app, really love it, it’s only fault is that I can’t access it on more devices. It could really do with an iPad app. I also bought the premium version because I was excited to use the Apple Watch feature. It was such a let down, not even a map feature for a maps app. Developers, please work on your other apps across devices.
  19. [R65] Strava 5/5 · US Tehehehe: Ts app was good but when will there be 3d buildings 🥺? I have used this app on my Samsung Phone and watch with Samsung health but I was wondering if I can connect with Apple health with this app. Gotta look cool with my thingies 😎
  20. [R19] AllTrails 1/5 · US Just a giant ad: Everything is locked down in this app. Everything you click on is a trick to advertise the paid premium app. It’s not worth it anymore
  21. [R87] Strava 3/5 · US Way to expensive: Man this stuff should be free
  22. [R89] Strava 4/5 · US Great tracking: I enjoy Strava but I’ve also been a member long enough where I’ve lost the ability to do things unless I subscribe and that’s a bummer and way too expensive in my opinion.
  23. [R102] Strava 3/5 · US It’s OK and free is OK but the request $80 for a year is outrageous: It’s been OK for the free portion. I’d be happy to purchase a yearly premium membership but $80 is just outrageous A few of my friends in my run group feel the same way You folks want $320 a year from the 4 of us but you’re getting zero dollars. How about drop it to $40 and get $160 out of us?!
  24. [R118] Strava 1/5 · US Squeezing money from users: I just want to record my runs and save them locally. I don’t need your analysis, or your coaching or fifty other useless features. Still every button you click is a bag screen to subscribe. I used to be a paying member but the price increases were just ridiculous for the value.
  25. [R28] AllTrails 2/5 · US Offline maps doesn’t work offline: Have Plus membership. Downloaded a map to use offline. Went to a trail away from any coverage. Tried to use the downloaded map: “Not available. What you’re looking for isn’t available to view.” I have a Plus membership, which I thought gave me access to downloaded maps while offline. Later in the hike I got one bar of coverage, and it let me start the trail halfw
  26. [R29] AllTrails 5/5 · US 10/10 recommend: I hike 2-3x a week anywhere from 4 to 8 miles and I use All Trails religiously to track my hikes. Not only does it to an amazing job at keeping me on the trail but it also helps me monitor my pace and overall activity. I recommend this to all of my friends and as someone who doesn’t usually do app memberships this is one I will invest in time and time again.
  27. [R39] AllTrails 5/5 · US We love AllTrails: We use this app for ALL hikes, including planning hikes, researching hikes, and finding the best hikes! This app keeps us on trail which is important to us and when offline, that is huge.
  28. [R53] AllTrails 5/5 · US Easy way to get out there!!: AllTrails makes it easy to find new locations track yourself even when your phone is off and have a fun and safe time hiking!!🥾
  29. [R60] AllTrails 1/5 · GB Money taken: Money was taken (£35.99), from my account without any consent. Tried to rectify the issue, all they offered in the form of customer service was a dysfunctional chat bot that deliberately seemed to ‘fob you off’ or stall you. Human contact avoided by them. Be very aware. Check your finances if you’ve interacted in the past.
  30. [R67] Strava 1/5 · US App bug: Extremely frustrated. I just purchased the yearly subscription, and the app stopped working almost immediately. I reached out to support hoping for a quick fix, but all I got was a generic bot reply, no human has responded, and the issue is still unresolved. If you’re going to charge for a full year upfront, the least I’d expect is functional support when things break. Would not recommen

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store