AllTrails
AllTrails is a highly-rated app for finding and navigating trails, praised for its extensive trail database and user-friendliness, but recent updates and pricing changes have led to significant user frustration regarding subscriptions, app stability, and new feature implementation.
AllTrails is a popular app for outdoor enthusiasts, offering a vast database of trails, navigation tools, and community reviews. While many users find it essential for planning and tracking hikes, recent updates have introduced issues with app performance, subscription models, and intrusive advertising, leading to a noticeable decline in satisfaction among some long-time users.
What users like
- Excellent for finding and researching trails, with a large database and user reviews.R2R7R17R18
- Reliable for navigation and staying on track, even offline with a paid subscription.R16R21R28R29
- User-friendly interface, making it easy for beginners to find and enjoy hikes.R3R15R23R28
- The free version is useful for occasional hikers.R8R23R35R47
What users complain about
- Issues with subscription billing, including unexpected auto-renewals, charges after cancellation, and lack of trial reminders.R5R169R195R262
- Frequent app crashes, freezing, and general instability, especially with maps.R13R14R64R98
- Intrusive advertising for higher-tier subscriptions even for existing paid users.R11R20R378R383
- New UI changes and features are often poorly implemented, leading to clutter and reduced usability.R9R51R55R257
- Inaccurate trail distances and misleading information.R54R277R308R476
- Lack of data export or integration with other fitness apps like Strava.R6R194
- Privacy concerns regarding user data and changes to route visibility.R30
- Offline map issues, including logging out users without service and blank screens.R191R291
Latest update · v26.7.10
What the developer says changed (the verdict above weighs this against what reviewers report):
Thanks for using AllTrails! This update includes: • Minor bug fixes
Recurring themes
Who it's for
AllTrails is for hikers and outdoor enthusiasts of all levels looking for an extensive database of trails, reliable navigation, and community-sourced information R2R23. It's particularly useful for those who want to discover new routes and track their activities R16R28. However, users who prioritize seamless integration with other fitness apps, expect a completely ad-free experience even with a paid subscription, or are sensitive to frequent UI changes and potential app instability, might find it frustrating R6R98R257R378.
Evidence note: The recent reviews show a strong negative sentiment regarding subscription practices, app stability, and UI changes, which contrasts with the high lifetime rating. The developer's notes mention only 'minor bug fixes,' which directly contradicts numerous user reports of significant crashes and performance issues. The sample skews negative, so the overall score reflects a balance between the historical positive sentiment and recent decline.
Frequently asked
Is AllTrails free to use?
What are the main complaints about AllTrails' paid subscription?
Does AllTrails work offline?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R2] Use it everywhere I go: This is my go to app anywhere I go that I want to travel by foot and see beautiful places! It’s a must have.
- [R7] Great trail maps: Really useful trail maps and reviews.
- [R17] Finding hikes: Great for finding nearby trails
- [R18] Hiking spots: I love how easy and fast I can find the best hiking spots nearby and knowing what the trails current conditions are and look like!
- [R16] 10/10 recommend: I hike 2-3x a week anywhere from 4 to 8 miles and I use All Trails religiously to track my hikes. Not only does it to an amazing job at keeping me on the trail but it also helps me monitor my pace and overall activity. I recommend this to all of my friends and as someone who doesn’t usually do app memberships this is one I will invest in time and time again.
- [R21] We love AllTrails: We use this app for ALL hikes, including planning hikes, researching hikes, and finding the best hikes! This app keeps us on trail which is important to us and when offline, that is huge.
- [R28] Easy way to get out there!!: AllTrails makes it easy to find new locations track yourself even when your phone is off and have a fun and safe time hiking!!🥾
- [R29] No complaints: Saved me in a pinch once or twice.
- [R3] User friendly: I think the title says it but if you aren’t inclined with an app this one is easy to use.
- [R15] Exceptional: Easy to use and navigate. Highly recommended
- [R23] Extremely good for beginners: I really like this app because it helped me get started hiking. I really appreciate how easy it is and as you go to more advanced trails, you learned to appreciate this app a lot more. You do not need to purchase the subscription, but it would be better. I would recommend this to anyone starting to hike.
- [R8] Thank you for the free version: I don’t hike very often. I us is for a guidance
- [R35] Great app locked behind a reasonable paywall: Love the free version
- [R47] Like it: Wish more things were free
- [R5] Thief’s App: I get a notification of auto renewal at 10:53pm and two hours later they hit my account leaving me not option but to pay for something I didn’t want. Theirs do their work an night, and so do these people. Decent app, worth $15 yearly: sure. However, it’s not worth $35 or the money they’ll have to pay me to remove the 12 reviews I’ve posted announcing their nefariousness.
- [R169] Good app: It’s actually a great app but within hours of paying for the subscription they sent me a message offering it for half price. They didn’t offer this lower price when I paid and this is shocking behaviour so it’s a one star review for their shady business practices.
- [R195] Charged me £35.99!!: I tried doing the 7 day free trial and it charged me £35.99 and said it was a free trial, i can’t get my money back unless going to apple and apple takes up to 48 hours! Not everyone has that money lying around.
- [R262] Beware: charged for renewal July 2026 when sub isn’t up til April 2027: Absolutely unacceptable!
- [R13] I CANT PRESS THE RUNNING ACTIVITY BUTTON: 5 stars except the fact I CANT PRESS THE RUNNING ACTIVITY BUTTON IVE BEEN FIGHTING FOR MY LIFE TRYING TO PRESS THIS BUTTON BUT I CANT I CAN PRESS ANY OTHER ACTIVITY BUT I CANT DO THE RUNNING ONE I JUST WANT TO LOOK AT TRAILS I CAN RUN ON PLEASE FOR THE LOVE OF GOD
- [R14] Tons of issues with maps: I’ve used this app for years, no issues. Suddenly the maps aren’t working. I deleted the app and reinstalled, I signed out and signed in. No progress. Problem just got worse and I also lost all my saved hikes and data. Maps still not working.
- [R64] Great idea, but glitchy in practice: I love so many things about this website (notice I didn’t say app). However, every time I search for hikes, it automatically refreshes and brings me to the top of the page. I usually can’t scroll down past 10 or so hikes. Really inconvenient for those not looking to do the most popular hikes around.
- [R98] DO NOT BUY PAID PLANS: Do not spend money of a paid plan for this app. This app used to be great for on trail navigation and planning hiking trips but recently it is unusable. App will freeze and crash if you use it for more than 2 minutes and they don’t do anything to fix the problem. DO NOT BUY. Look for alternative
- [R11] Hate this two-tier system: So annoyed by the greed of having this two-level system, and denying stuff for people who are already paying customers. It sucks.
- [R20] Just a giant ad: Everything is locked down in this app. Everything you click on is a trick to advertise the paid premium app. It’s not worth it anymore
- [R378] Insufferable ads: Paid for the annual subscription to all trails plus a while back and now I am being bombarded with relentless in app ads for the peak subscription. Will not be renewing my subscription.
- [R383] New premium feature: I am very frustrated with the app. I paid for the full version and now I keep receiving messages for the premium version! What is this? You should add a new premium version when you already have a paid version, this is a scam. I won’t get the premium version and I won’t renew the paid version as well when it expires.
- [R9] No Option for Feedback: There’s a new feature when you are trying to zoom in to look at a map in more detail and it pops up this menu that takes over the screen and makes it impossible to pan around if you have man hands.
- [R51] Needs to be accepting of the correct info from users: Trusted users need to exist. We know the trails, we know the real official names. Stop filling the hiking descriptions with AI slop. The app has too much ai slop. Stop messing up the app. Too much bloat. We don't want images on the lists. Sort alphabetically.
- [R55] poor update: Why are updates always done poorly and often remove features or settings? The new All trails is a good example. My main problem is switching between map view and list. The on screen toggle only takes you to the map and to return to the list takes you to the top of the list NOT the place in the list where I switched to the map. This I know gives you more data about me but it is o
- [R257] Poor user interaction: The continuous unnecessary upgrades in the Plus version are annoying and awful. A person can barely see the map with all the other “helpful” windows and cluttering in the screen. On a hike you can barely see where you are on the trail. Every update makes it worse. Plus you can no longer peruse areas without trails as a pop up card opens taking up half the screen. Finally the
- [R54] Great except for mile estimations…lies. All lies.: Expect more miles than it says.
- [R277] Most of the time….: My only complaint about AllTrails is it can be misleading on the total km of a trail. I’ve hiked what was said to be 25 km but once we finished it was 32 km. Always be prepared.
- [R308] Très pratique même en Europe: Je l’utilise depuis quelques années et je suis assez satisfait. Petit bémol, parfois les circuits enregistrés ne sont pas conséquents avec les sentiers.
- [R476] AllTrails: Makes up random trails a good product if it’s your first time.
- [R6] Ok if it’s the only app you use: Doesn’t talk to Strava or let you export activity data anywhere. Basically not much use unless it’s the only app you use for logging your activities.
- [R194] Poor integration: I had great expectations from this app/site, unfortunately it provided poor functionality, very poor integration with other apps and overall it is not worth the subscription cost.
- [R30] Privacy Changed are Sleazy and Alarming: I’ve been a longtime user of AllTrails, for years and years. I always set my own routes to “private” because I want that data for myself but don’t feel safe publicly sharing my favorite hiking routes with the entire world. I learned today that without any warning, AllTrails decided to make public every single waypoint any user has ever saved, regardless of
- [R191] Blank screen with no Internet on iPhone.: When I was out walking yesterday I constantly had to wait 3-5 minutes each time I checked my all trail map, while waiting there is blank white screen, eventually it times out and shows the map, you can imagine the battery being run down while I am waiting for the map to show. I am a paid up subscriber, if this is not resolved on my next walk I am deleting
- [R291] great app but potentially dangerous: great app for finding trails and seeing reviews. But logging the user out can be potentially dangerous. I was using the app (premium subscription) for offline trails last summer on the east coast trail. A lot of the trail doesn’t have service, I was logged out multiple times and unable to see my downloaded maps because I didn’t have enough service to log back i
- [R158] Make monthly subscription payments available: I would give 5 if there was an option to have monthly subscription options available too and not only year ones as that would give more flexibility because not everyone will be hiking or walking year round.
- [R22] Great resource: I love all trails, gives all the needed information for finding a trail and pictures others have taken!
- [R62] Must have app: If you like hiking and don’t like getting lost, this is a must have app! Download trails so you can stay on your route even without cell service. Would t hike without it!!!
- [R65] Best Trail App: This app is the best for anything hiking related. I am a hiker at heart and this app will track all my hikes as well as allow me to download a map so I don’t get lost. It’s features allow me to send my hike to other people which makes me feel safer when traveling alone.
- [R75] Amazing App: Great app - definitely worth the premium for offline trail Downloads. Trip reports and driving directions save my life!
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store