Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Kroger vs Walmart

Kroger 4.8★ · Free + IAP 40
Winner Walmart
Walmart 4.8★ · Free to download 70

Walmart is the better choice for a grocery app due to its more reliable performance and better-regarded delivery and pickup services, despite some reported glitches.

Full reviews: Kroger · Walmart

Kroger's app is plagued by persistent bugs, especially with its shopping list and search features, leading to significant user frustration. Walmart's app, while not without its own glitches and occasional payment issues, generally offers a more stable experience and is praised for its convenient delivery and pickup services.

Head to head

Features & Functionality edge: WalmartR3R4R5R7
Kroger Kroger users frequently report issues with core features like the shopping list not saving items, duplicating entries, or losing sorting by aisle R5R7R11R24. The search function is often described as useless, slow, or returning irrelevant results R4R30. Other problems include a non-working scanner R3, difficulty finding clipped coupons R18, and the absence of aisle numbers for products R17R37R44.
Walmart Walmart users appreciate features like grocery ordering for pickup and delivery . However, some users report issues with adding items to the cart, especially as the cart grows, leading to lag and crashes . There are also complaints about the 'Scan and Go' feature still requiring cashier interaction and filters not always working reliably .
Ease of Use & Reliability edge: WalmartR1R7R9R10
Kroger Kroger's app is frequently described as glitchy, buggy, and hard to use R1. Users report constant crashes R10, slow loading times R9, and the app getting stuck on a blue screen R10. Updates often break existing functionality, making the app worse R7R24. Many users are frustrated by being logged out frequently and having to re-enter credentials .
Walmart Walmart's app is generally considered easy to use , but users do experience freezing , lagging, and crashes, especially when adding many items to the cart . Some users also report issues with adding payment cards R64R69 and the app changing pickup locations without consent .
Price & Value tieR18R21R22R30
Kroger Kroger users express frustration with digital coupons being difficult to find or apply R18R30. Some perceive the app as a way for Kroger to push certain items or make it harder to track prices, especially after the removal of purchase history search R22. There are also complaints about the app requiring access to weekly flyers and perceived dishonest practices regarding product reviews R21.
Walmart Walmart users generally find good prices . However, some report discrepancies between online and in-store prices and issues with price changes at checkout . There are also complaints about Walmart holding extra money on accounts for orders R78 and issues with applying offers like tire mounting discounts .
Support & Service edge: WalmartR6R8R19R26
Kroger Kroger users report issues with alternative product choices not saving during order backups R6 and a broken refund link . The app's pharmacy section is difficult to use, leading some to switch pharmacies R19. There's a general sentiment that Kroger's management doesn't use or understand the app from a user's perspective R8R26.
Walmart Walmart users praise the convenience of delivery and pickup services . However, some experience problems with missing items in delivery orders or incorrect substitutions . The AI customer service is described as horrible and unhelpful . There are also complaints about Walmart+ not delivering on same-day promises and issues with changing delivery addresses .
Pick Kroger if

you are a very patient Kroger shopper who primarily uses the app for digital coupons and is willing to manually work around frequent bugs and navigation issues R11R18.

Pick Walmart if

you prioritize convenient grocery pickup and delivery services and are willing to tolerate occasional app freezes or lags, especially with large orders .

Evidence note: Reviews for Kroger are overwhelmingly negative, focusing on severe and persistent app functionality issues. Walmart reviews are more mixed, with strong praise for delivery/pickup services balanced by complaints about glitches and payment holds. The lifetime ratings are high for both, but recent reviews for Kroger suggest a significant decline in user satisfaction.

Frequently asked

Does the Kroger app reliably support shopping lists?
No, the Kroger app's shopping list feature is frequently reported as unreliable, with users experiencing issues such as items not saving, duplication, incorrect sorting by aisle, and difficulty removing items R5R7R11R24.
Are there common issues with payment methods in the Walmart app?
Yes, some Walmart app users report difficulties adding new credit cards, being unable to check out without saving their card, and the app sometimes holding an additional $10 or more on their account for orders R61R64R69R78.
How do the apps handle in-store item location?
The Kroger app previously showed aisle numbers for products, which users found helpful, but recent updates have removed this feature, making it harder to find items in-store R17R37R39R44. Walmart reviews do not specifically mention an in-store item location feature.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Kroger 3/5 · US 1/2 works: The freakin scanner doesnt work
  2. [R4] Kroger 1/5 · US Where did search go in purchase history?: Frustrated that the search ability in purchase history is gone.
  3. [R5] Kroger 4/5 · US Making a list: This app is great, but they need to fix the creating a list part. Every time I try to add something to my list it doesn’t save.
  4. [R7] Kroger 1/5 · US Lists Broken: This is not the first update that has broken the shopping list feature, and it’s becoming incredibly frustrating. Every time the app is updated, something that previously worked well seems to stop functioning properly. A previous update broke the aisle organization and caused the list to glitch every time I checked an item off. Now, the latest update is duplicating items in my list
  5. [R1] Kroger 1/5 · US The absolute worst app I use: Very glitchy. Hard to use all the time.
  6. [R9] Kroger 3/5 · US What did y’all do?!: As others have said before me, this app is no good (and I putting that politely). Both the app and the desktop version were running really slow while I was trying to put my shopping list together for delivery. When I was done, it said none of the items were available. So deleted everything, closed the tab and tried again. Eventually was able to do it but it took 30 minutes bec
  7. [R10] Kroger 2/5 · US Crashes constantly: For the last 6ish months I can hardly use the app. It stays stuck on a blue screen. It never loads in the store. When it does load (1/10 times I try to use it) it’s a little difficult to navigate. This app is a mess.
  8. [R18] Kroger 3/5 · US Difficult to find clipped digital coupons: The digital coupons aren’t organized in a logical search manner, making it difficult to find anything in a timely manner. One search for Kleenex on sale, with a digital coupon took so long to try to find, I gave up, without purchasing the Kleenex. I found them cheaper at Target the next day, so it turned out well!
  9. [R21] Kroger 3/5 · US Product reviews: App only shows 5 or 6 reviews on individual products. Needs to be more transparent and show all, including the bad reviews. Can’t make a decision on something based on only 5 star reviews when there are more negative reviews than positive ones some products, but only 5 star ratings showing in app.
  10. [R22] Kroger 1/5 · US Kroger pick up shopping app: I used the pick up shopping list for years. I can’t seem to have good success with it for about a year now. I have never had a problem with Walmart, as you can search for any item you want. And cancel it if you want. I can’t seem to make an order and even find what I want. It is like picking your way thru a obstacle course designed to overly push certain items.
  11. [R30] Kroger 1/5 · US Disaster: Every time Kroger changes the app, it takes me at least a couple of weeks to figure it out. The latest version allows very limited searching for items or for ecupons. And there other problems. The app is a disaster.
  12. [R6] Kroger 3/5 · US Useless backups: I receive alert around 6pm for item backups, I choose alternative products and the app doesn’t save the alternate choices
  13. [R8] Kroger 4/5 · US Screw up app: Programmer really screwed up this time. It doesn’t sort properly. Quit creating the app from your point of view. Try looking at it from a user point of view.
  14. [R19] Kroger 2/5 · US Connection issues: I don’t like this app. I don’t find it to be visually friendly; too much chaos as soon as you open it. I was attempting to refill a prescription here and it does not easily allow you to do so and makes it nearly impossible to keep your “health/ prescriptions” attached to your Kroger account so there is no ease in using it. I will not be using Kroger medication/ pharmacy because
  15. [R26] Kroger 1/5 · US Kroger upper management: I’m going to assume no one in corporate uses the Kroger app.
  16. [R11] Kroger 4/5 · US Fix the SHOPPING LIST!: My two favorite features of the Kroger app are the digital coupons and shopping list. It makes my life easier to add items directly to the list in the app throughout the week, go into the store on Friday and everything is there, by aisle, and it gives a general idea of my cost for the day. With these recent updates, the shopping list is frustrating and makes me not want t
  17. [R24] Kroger 1/5 · US Useless after updates: The list function is completely ruined. It won’t uncheck all items, you hit the button and it does one at a time. If you do actually get it, but say you check something and need to uncheck it, it checks everything else off and you start over. It’s so slow. Something so basic and has become practically unusable over 2026
  18. [R61] Walmart 1/5 · US Payment method: It would not allow me to check out without it saving my card. I do not like that at all now I would like to un save my card so there.
  19. [R64] Walmart 1/5 · US Won’t let me add card: I’ve been trying with every single card and I cannot add the card to the account and I was literally trying to pay at the counter
  20. [R69] Walmart 3/5 · US Review: Good prices but challenging to add a new credit card
  21. [R78] Walmart 3/5 · US Why Walmart: I have to make sure I have $20 extra in my account in order to place an order online so I can pick it up in the morning. I had $68.53 in my account my order came out to $58 and some change they want to hold $63 and some change and it declined my card so I added another ten to make it $78.53 just so I didn’t have to use my actual bank because I know the app steals from people. I am not
  22. [R17] Kroger 5/5 · US Where is it: For some reason the isle number of products in the store has been removed I used to be able to easily find products when I shop instead of wasting time wondering all over the store please bring that back its frustrating
  23. [R37] Kroger 3/5 · US Please add the aisle numbers back in the app, PLEASE!!: Please add the aisle numbers back in the app, PLEASE!!
  24. [R39] Kroger 3/5 · US Updates are not helpful: The new updates are not helpful. The shopping list is no longer sorted by aisle number. It just gives a general location in the store. When you’re looking through the coupons and you click on one, once you come back out, it takes you all the way to the top of the coupon list. The barcode scanner is now only available on one screen. I really wish I could get the old app bac
  25. [R44] Kroger 1/5 · US Trash: This app used to tell me where items were in the store. It would help me get my groceries and get out doesn’t anymore. Junk stop ruining what was a good app.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store