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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

G7 TAXI vs Ola

G7 TAXI 4.8★ · Free to download 70
Winner G7 TAXI
Ola 4.6★ · Free to download 30

G7 TAXI is the better choice for reliable taxi service, particularly for international travelers in its supported regions, despite its payment processing issues.

Full reviews: G7 TAXI · Ola

G7 TAXI generally offers professional and timely service, especially for pre-booked rides, but struggles with credit card payments and occasional overcharges. Ola, while popular in its operating regions, faces significant issues with app functionality, OTP delivery for international numbers, driver behavior, and customer support.

Head to head

Features & Functionality edge: G7 TAXIR3R4R7R9
G7 TAXI G7 TAXI users appreciate its ease of use for booking and scheduling rides, including specialized vehicles like wheelchair vans . However, many users report persistent issues with credit card payment processing, especially with international cards and 3D Secure verification R3R4R7R9. Some users also note difficulties with address recognition, the app changing pickup addresses, and drivers not receiving correct passenger counts R11. The app has also been criticized for unclear tipping settings and some parts being only in French .
Ola Ola users frequently report that the app itself is buggy and often fails to load past the map screen, making it unusable . A major recurring issue for international users is the failure to receive OTP codes for sign-up or login, rendering the app inaccessible R69R70R76R79. Users also mention poor map search functionality and the inability to end rides within the app R64.
Reliability & Service Quality edge: G7 TAXIR1R5R11R14
G7 TAXI G7 TAXI is praised for its professional and courteous drivers, punctuality, and clean cars, especially for pre-scheduled airport transfers R5R14. However, some users experienced drivers not showing up or cancelling, leading to charges R1R31. There are also reports of drivers having difficulty finding addresses or insisting on different pickup locations R11R37.
Ola Ola's reliability is severely hampered by drivers accepting rides and then not moving, expecting the customer to cancel . Many users report drivers asking for extra cash or going off-meter, especially for airport or train station trips R73R75R81R88. There are also complaints about drivers cancelling rides frequently and poor vehicle quality R73R88.
Pricing & Value tieR12R13R16R31
G7 TAXI G7 TAXI users report issues with unclear or inflated pricing, with final charges exceeding initial estimates R12R13R40. Some users were charged double for services like car seats or experienced overcharges due to driver errors R16R33. There are also complaints about being charged cancellation fees even when the taxi didn't arrive R31.
Ola Ola users frequently mention drivers demanding extra cash beyond the app's quoted price R73R75R81R88. There are also reports of cancellation fees being charged even when the driver is at fault or when the app falsely displays arrival times . Some users find auto-rickshaws booked through Ola to be overpriced compared to local rates . However, some international users found Ola to be cheaper than Uber in certain regions .
Customer Support edge: G7 TAXIR37R56R64R67
G7 TAXI G7 TAXI reviews do not frequently mention direct interactions with customer support, but some users who faced payment issues reported no resolution after contacting them R56. One user noted difficulty communicating directly with the driver without going through a central command R37.
Ola Ola receives widespread criticism for its poor customer support. Users report that the app directs them to 'write to us' without providing contact information, or offers only automated replies R64R67. Many users struggled to get issues resolved, including overcharges and login problems, receiving only canned responses .
Pick G7 TAXI if

you are traveling in Paris and prioritize professional, reliable, and punctual taxi service, especially for pre-booked rides or airport transfers R14. You are willing to troubleshoot payment issues or pay cash if credit card problems persist R8R9.

Pick Ola if

you are a local user in Ola's primary operating regions and have successfully navigated its setup and driver issues, potentially finding it more affordable than competitors .

Evidence note: G7 TAXI reviews are predominantly from US users traveling in Paris, while Ola reviews are largely from US users experiencing issues with the app in India or other supported regions, often trying to use it with international phone numbers. This creates an asymmetry where G7 TAXI's issues are primarily payment-related, while Ola's are fundamental to app access and driver conduct.

Frequently asked

Does G7 TAXI accept US credit cards?
G7 TAXI frequently has issues accepting US credit cards, particularly with 3D Secure verification, leading many users to resort to other payment methods or alternative apps R3R4R7. Some users reported success with specific card types like American Airlines Citibank Mastercard R8 or a Mastercard over Visa .
Can I use Ola with an international phone number?
Many users, particularly those with US phone numbers, report significant difficulty using Ola with international numbers because the app consistently fails to send OTP (One-Time Password) verification codes required for sign-up or login R69R70R76R79.
Are G7 TAXI prices fixed or estimated?
G7 TAXI provides estimated prices, but users frequently report being charged more than the initial estimate without clear explanation, with some experiencing charges 100% higher or double billing for services R12R13R33R40.
Do Ola drivers often ask for extra payment?
Yes, many Ola users report that drivers frequently accept rides and then demand additional cash payment beyond the app's quoted price, or ask to go off-meter, especially for specific destinations like airports or train stations R73R75R81R88.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] G7 TAXI 3/5 · US Credit Card Issues: Tried adding different cards all with the same result, an error that would not allow me to add my card. Guess I’ll use Uber. UPDATE: After some time the app finally allowed me to add payment method.
  2. [R4] G7 TAXI 1/5 · US Registered and validated payment but could not use: As so many others have reported, the payment system would not work when I went to actually make a booking. This despite even having international travel cards (Revolut and Wise), not just my regular US CC. Registering went fine, it validated my Revolut card (even had to go to Revolut to approve this), but then when I went to make a booking, I cou
  3. [R7] G7 TAXI 1/5 · US 3D security fails: As other reviewers have recently mentioned, I also had two different credit cards fail with a message to call my bank. When I checked with my bank, I was told that the 3 digit security code was incorrect but I had entered it correctly for each card. Ended up having to use Uber. Would have much preferred to have used a cab. Hope this glitch is fixed soon
  4. [R9] G7 TAXI 3/5 · US Credit card payment doesn’t work: This app is very useful. We used it on a number of occasions. One big issue is that whenever trying to pay by credit card, I always get an error, even though my CC is registered and verified with the app. Same problem for my friend. The app is usable only when paying with cash (which you can select via the confusingly named “On board” option). Another bug is that
  5. [R1] G7 TAXI 1/5 · US Scam: Driver asked me to take another cab, and app apparently cancelled and charged me full fair.
  6. [R5] G7 TAXI 5/5 · US Good service terrible traffic: The trip probably took at least 20 minutes longer than normal as traffic was terrible. Driver was very gracious . First time using service in Paris. Driver was great
  7. [R11] G7 TAXI 4/5 · US Chauffeur could not find my adress: He could not be nicer but kept insisting I meet him somewhere else. I told him I always am picked up rue d’Arcole as the gps gives away to get there even with construction. De Bary Voyages
  8. [R14] G7 TAXI 5/5 · US Substantial Service: We used the service a few times while in Paris and we were blown away with their professionalism. We scheduled the night before for a pickup for our flight out the next morning early and they arrived a few minutes early! The gentleman loaded our bags with more care than we would load ourselves. He also confirmed the gate for us as we don’t live in France, and he also gave us
  9. [R12] G7 TAXI 3/5 · US Cost unclear: The estimate for my ride said 69 euro but I was charged 77 euro for the ride, why did the app not make the actual price clear?
  10. [R13] G7 TAXI 2/5 · US On time but overcharged: I created an account with G7 to arrange travel from Paris on Monge street. The driver was on time which I was very happy about and he drove safely. The problem was that the meter in the cab read 72 euros, but my account was charged 89. Euros. This does not seem fair.
  11. [R16] G7 TAXI 1/5 · US Over charged by driver: Driver didn’t start the trip properly and I am over charged to my card
  12. [R31] G7 TAXI 1/5 · US Steals money: No taxi came to pick me up for an hour so I cancelled and I’m still charged 25 euros… this feels scammy
  13. [R37] G7 TAXI 1/5 · US Très décevant: J’ai commandé un G7 par avance pour être sure d’avoir un taxi à une heure précise. Mes 2 premiers essais ont été très décevant. J’ai attendu 10 minutes la première fois, 20 minutes la deuxième. Impossible de communiquer directement avec le chauffeur qui vient vers moi par téléphone ou par text sans passer par la commande centrale. Le premier taxi ne pouvais pas trouver mon adresse o
  14. [R56] G7 TAXI 1/5 · US No longer working: I had really appreciated using this app for the last few years but all of a sudden for about the last three weeks I’m unable to book a taxi because 3-D secure verification has failed. I see that others have written the same review. I have been in contact via email but there has been no resolution. My bank has confirmed there is no issue and I successfully use the same card for o
  15. [R64] Ola 1/5 · US Ride is not ending in app.: My ride is not ending in app even though it ended and I paid for it. There is no option to raise ticket for that as you only give automated replies to set questions. No other support option
  16. [R67] Ola 1/5 · US “Write to us”: I wonder how come this be a big ride hailing service in India, which can’t even provide a good support. For every issues it says “write to us” without even providing any contact on how to reach them. Functionality as simple as creating account has issues in the app. It says that too many accounts in the device when I just installed the app now. 5/17: received review response asking
  17. [R8] G7 TAXI 5/5 · US Best Paris Taxi App: The cars came so much quicker than the ones orders with FreeNow but it does not accept all credit cards. Our American Airlines Citibank MC worked.
  18. [R69] Ola 3/5 · US Unable to use for tourist: Hi, I’m coming from USA. I’m trying to go login to the app and I’m trying to put my US number to get OTP so that I can use for Travels and India but I’m unable to do it. Can you please help out
  19. [R70] Ola 1/5 · US No otp code for sign up: Tried 3 times but they never sent out otp code for sign up. Went with Uber
  20. [R76] Ola 1/5 · US App Sucks, Does not send an OTP: App is unusable, it does not send an OTP for the initial setup if you have a US phone number. I just use uber, works great
  21. [R79] Ola 1/5 · US Cannot Even Create an Account: I tried creating an account on Ola due to an upcoming trip, but their SMS messages never go through. I asked for a call, which at first was intercepted by iOS call screening leading to me only getting two digits. I asked for a second call, which I received. However, Ola claimed the code was expired, and now I cannot request any more calls! Ola keeps saying, “sorry, w
  22. [R33] G7 TAXI 3/5 · GB Goodish app, issues with charges.: The app works well and does what you’d expect however the payment that the app takes is all over the place. I ordered a car with a car seat for which there’s a €4 surcharge which is fine. But the taxi driver charged me the €4 on his charge and then the app charged me €4 as well. So I got charged double the expected rate for a car seat. This happened to me both ti
  23. [R40] G7 TAXI 1/5 · US Out of our control: The G7 ride is not manageable. We cannot follow the paths the driver takes. The estimated cost is not accurate, I ended up paying 100% more than estimated by booking. From 30 euros to 60 euros - with no explanation. The driver does what he wants only - does not care about the costumer. First time using the app - super disappointed!
  24. [R73] Ola 1/5 · US Rider app is a scam, not reliable and unprofessional: Auto drivers use the app for customer acquisition and then quote their own price, whats the point of the app? Cabs are unclean, when you book premier cabs, they send you the same used cab, but they charge higher prices, 2x prices and also expect a tip? The cancellation rate is crazy high, you book 6 times to get one confirmed cab. There’s no re
  25. [R75] Ola 3/5 · US Booking experience: I am writing to express my disappointment with the auto booking service that I recently used. I found the experience to be quite frustrating, as most of the bookings were either declined or required additional cash. I believe that the auto booking system needs to be improved to avoid such issues in the future. In my opinion, the car booking service is a better alternative, as
  26. [R81] Ola 3/5 · US No way to limit the type of notifications and irritating driver bargaining: I recently downloaded this app on my visit to India. I have two main problems with Ola, one of them about the service itself and the other about this app. 1. Service issue: I am visiting a tier-2 city and so far, I haven’t really been able to book one ride on it just yet because of drivers calling up and asking me to give
  27. [R88] Ola 1/5 · US No Support Driver asks for extra money: First of all Ola drivers are unprofessional. Ask to pay offline and go on meter. If you are going to Airport or Train station, make sure you don’t book Ola as driver will cancel the ride or ask for money offline. Report this to Ola Support and below is there response : We are sorry for inconvenience caused. We will continue with rides. So lame! Never try

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store