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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Libon vs Vi: Recharges & Payments

Libon 4.6★ · Free + IAP 70
Winner Libon
Vi: Recharges & Payments 4.5★ · Free to download 40

Libon is the better choice for international calling due to its generally reliable connection and affordability, despite recent price increases and occasional technical issues, while Vi: Recharges & Payments suffers from widespread network problems, poor customer service, and an intrusive app experience.

Full reviews: Libon · Vi: Recharges & Payments

Libon, an international calling app, is praised for its affordability and reliable connections, though recent price hikes and occasional call issues are noted. Vi: Recharges & Payments, a telecom provider app, faces significant criticism for network unreliability, poor customer support, and an app filled with ads and technical glitches.

Head to head

Call Quality and Reliability edge: LibonR1R2R4R8
Libon Libon users frequently praise its clear voice and good connection, stating it's reliable day and night and connects like a local number R2. However, a significant number of recent reviews report poor call quality, calls cutting off, inability to connect or ring, and dropped calls, making it a mission to make a call R1R4R8.
Vi: Recharges & Payments Vi users report widespread issues with network quality, including slow internet, only getting 2G instead of 4G, and poor network in indoor areas . Many also complain about SMS not working even after recharge, and international roaming plans failing to provide service .
Pricing and Value edge: LibonR3R6R10R12
Libon Libon has historically been considered affordable and economical R3R6. However, many recent reviews express frustration over increasing prices, decreasing call minutes, and minutes expiring, leading users to feel it's becoming expensive and less fair R3R10R12.
Vi: Recharges & Payments Vi users frequently complain about comparatively high rates, unnecessary charges, and recharge disappearing quickly . There are also reports of misleading 5G marketing with actual speeds far below advertised .
App Functionality and User Experience edge: LibonR5R11R14R17
Libon Libon is generally seen as easy to use R5R11R14R17. However, users report several app issues, including calls not connecting after iOS updates, the app crashing, needing to reinstall to make calls, and automatic incorrect country selection during purchases . Some users also wish for features like seeing online/last seen status .
Vi: Recharges & Payments Vi's app is widely criticized for being problematic: it's not smooth, requires high-speed data, hangs, goes into loops, or shows blank screens . Users also dislike the constant pop-up ads and marketing notifications R66R79R82R120. There are complaints about confusing packages, lack of accessibility features, and forced updates . Payment options are also limited, with some users unable to use specific prepaid or international credit cards R91.
Customer Support edge: LibonR7R13R15R25
Libon Libon's customer service receives mixed reviews. Some users praise it as excellent, fast, and very responsive . However, many others report late or no responses to refund requests, issues with purchased minutes not being credited, and lack of support for non-working services R7R13R15R25.
Vi: Recharges & Payments Vi's customer service is overwhelmingly criticized as poor, unknowledgeable, and unable to comprehend simple English . Users report difficulties reaching English-speaking agents, getting wrong instructions, and not receiving promised call-backs .
Pick Libon if

Pick Libon if you need an international calling app that generally offers affordable rates and good call quality, especially if you are calling destinations where it has strong connections R3R6. It's a good option if you prioritize direct calls to mobile and home phones without the recipient needing the app .

Pick Vi: Recharges & Payments if

Pick Vi: Recharges & Payments if you are an existing Vi customer who needs to manage recharges and payments for your Vi telecom services, and you are willing to tolerate an app with frequent ads and occasional technical glitches .

Evidence note: Libon's reviews show a clear trend of declining satisfaction regarding pricing and call reliability in more recent reviews, despite a strong lifetime rating. Vi's reviews are overwhelmingly negative across all dimensions, with very few specific positive points beyond general 'good service' statements.

Frequently asked

Does Libon require an internet connection for calls?
Yes, Libon requires an internet or WiFi connection to make calls R39.
Can I recharge a contact in another country using Libon?
Yes, Libon allows users to recharge contacts in other countries, though some users have experienced issues with incorrect country selection during purchases R9R15.
Are there issues with Libon's call minutes expiring?
Yes, several users have reported that Libon's call minutes now expire, sometimes within 30 days, which was not the case previously R43R53.
Does Vi: Recharges & Payments support international credit cards for payment?
No, some users have reported that the Vi app does not accept international credit cards, despite offering international roaming services R91.
Does the Vi app have many advertisements?
Yes, the Vi app is criticized for being full of constant pop-up ads and marketing notifications R66R79R82R120.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Libon 1/5 · US Call: I I don hear the voice of other and it iis cut off
  2. [R2] Libon 5/5 · US Fiable: Toujours opérationnel de jour comme de nuit. J’aime❤️
  3. [R4] Libon 1/5 · US No improvement: The quality is unbelievably poor
  4. [R8] Libon 4/5 · US Calling issues: Can’t make a call
  5. [R3] Libon 3/5 · US .: It’s been years since I’m using this app very affordable.But now minutes to call in Philippines went up the prices.
  6. [R6] Libon 3/5 · US Me gusta: Es económico y útil. A veces la señal se daña. Pero en general es una buena opción
  7. [R10] Libon 1/5 · US The company keeps decreasing minute and charge more for it: The app is going from best to worst. It used to be one of the the best international call app. However, it’s moving away from that since they continue to charge more and drop minutes.
  8. [R12] Libon 3/5 · US Decreasing minutes to 175min?: I just wanna let Libon knows that decreasing their 225min to 175min will be their worst mistake because people will go somewhere else. I can’t believe the Malian government can allow orange Mali to increase their tariff with no rules and boundaries like that. Libon was the only company that people found it fair price but now they are letting their company being dragg
  9. [R5] Libon 5/5 · US Bonne application: C’est très cool
  10. [R11] Libon 5/5 · US Great: Great
  11. [R14] Libon 5/5 · US Excellent app: Years using Libon and I always get a great service!!!
  12. [R17] Libon 5/5 · US LIBON IS THE BEST: Hello LIBON, je vous félicite pour la bonne qualité de votre carte de recharge et vous encourage à continuer comme ça, depuis que j’ai connu votre produit franchement ça m’a beaucoup plus. Merci et bonne continuations 🙏🙏❤️❤️❤️❤️❤️
  13. [R7] Libon 1/5 · US Rayan: Its a scam bought 80 minutes and it doesn’t work and support replay late on WhatsApp im asking to fix or refund still no response
  14. [R13] Libon 1/5 · US Terrible: Tow months in the row i purchased the service, not one of my calls went through . I contacted customer service through email and they didn’t care to reply. It was ok before but now it became a scam, they take your money but don’t honor the service. Definitely a scam
  15. [R15] Libon 3/5 · US Apps choose wrong county itself before I sele: When I was trying to make purchase , some how apps Automatically choose a country and purchase was made. Was not able to see where the money goes. Finally I find that it is connect with Algeria. Am Requesting refund through apple and libon.this purchase is not applicable to me.
  16. [R25] Libon 1/5 · US Not ringing- bad customer service: I have paid this app to call my family overseas,. But every time I call them it is not ringing for them. I tried to call different numbers in the country that my family are, but still it is not ringing. I contacted Libon about this issue but they have not responded!!! They don’t have a customer support. If you pay their plans for call and it is not working, there
  17. [R39] Libon 1/5 · US Fake: You Need Internet Or WiFi To make a call
  18. [R9] Libon 3/5 · US Recharge: Étant aux États Unis, puis je recharger un correspondant à Abidjan ?
  19. [R43] Libon 1/5 · US They changed their minutes!: I’ve been using this app for more than 2 years then recently they changed their rate ( GLOBE ). Before their minutes never expired but now it is only good for 30 days so I stopped buying their minutes. I hope that you guys could back it to the way it used to be so you wont lose more subscribers.
  20. [R53] Libon 1/5 · US Expirations: I’m shook when I saw my libon today I bought 1500 mints to the thought there’s no expiration I just use it 400 mints and I still have thousands more and tomorrow will be expired it hate this thing u should give it back the thousand mints gonna expire tomorrow February 28 2020 today!
  21. [R91] Vi: Recharges & Payments 1/5 · US It doesn’t accept my international cards: As it provides international roaming to users so it should accept international credit cards as well
  22. [R66] Vi: Recharges & Payments 3/5 · US More ads: It should have a dashboard with current balance and validity and option to get usage details and ads can follow that.
  23. [R79] Vi: Recharges & Payments 1/5 · US Pathetic app: This indian app is full of ads which constantly pops up my phone every now and then. Back in US, I never faced cellphone carriers apps like ATT, Verizon or TMobile to push even one such advertisement on my phone.
  24. [R82] Vi: Recharges & Payments 2/5 · US No option to turn off marketing notifications: cheap annoying tactics
  25. [R120] Vi: Recharges & Payments 5/5 · US Unnecessary advertisements should be stopped: Pl

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store